Internet pages will not load

Product name: 23-k010
Envy 23 All in One
Windows 8.1
The internet is connected, but webpages will not load up.  I have checked to make sure all updates have been completed and I have tried restarting the router and the computer numerous times.

Mburruss2000, welcome to the forum.
I suggest trying another browser to see if that solves your problem.  You can try Mozilla Firefox or Google Chrome if you are using Internet Explorer.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
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