Internet Parental Controls

Has anyone been success in installing the Parental Controls program available at: https://www.verizon.net/micro/parentalcontrol/default.aspx Been on the phone and remote session with Verizon and McAfee for over an hour trying to get this to install. I've tried this on Windows 7 and XP. Fails when it asks for verizon credentials.

You're right, it isn't necessary but it is designed to work with VISS. Sorry for the confusion. Did you clear IE cache and try again? Also, you said when you return to the install screen, it says authentication fails, how are you getting back to that screen, does it come up automatically or do you have to navigate there? IMPORTANT: Do not use your browser's navigation buttons to move between pages because you will lose the information you enter. Instead, click the Cancel, Back, and Continue buttons below each form on the page... this info came from verizon.mcafee.com. If you've already cleared your browsers cache and it still doesn't work, take a look at that site, click on FAQ's on the left hand side then click the dropdown button to choose Family Protection. There are several FAQs there that could help with the issue you're having, including Installing Verizon Family Protection and Removing third party applications which are incompatible with Family Protection.
Kim
Verizon Telecom
Fiber Solution Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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HT201304 Are there any parental controls or restrictions I can set for YouTube on the iPhone?

Help! I need to set some restrictions for my 14 year old son on his YouTube access. He has an iPhone 4S. Any suggestions?
Thanks,
Darci

If you are looking for a new take on Internet Parental Controls that addresses how much time your kids can spend on-line on any device, check out this new HIPOM (https://www.myHIPOM.com) offering.
They have a very interesting free service that lets parents see all of the internet-enabled devices in your house and turn them on or off like a light switch - all from a simple web page. No software to download or configure and it works for any internet-enabled device. I’ve been using it for a couple of weeks now and it really works. I use it to kick my daughter off Facebook after 8:30pm every night with a push of a button!
Rumor has it they are going into "beta test" with a 'Web Safeguards' feature as well that will allow parents to block content while the kids are online. It’s a nice one-two punch for internet parental controls – an internet timer control deciding when they can go on-line and a web filtering control deciding what they can see while on line.
FWIW

User Account Can't access internet once parental controls used, even after turning off parental controls

I set up a user account for my child. I am able to access the internet through firefox. I then set up parental controls and can NOT access the internet anymore. I turn off parental controls for that user account. I still can not access the internet from that account.

Parental controls is a part of the Windows operating system and not Firefox. You can get help here: http://support.microsoft.com/ask-community/windows/

Parental controls for internet access

I would like to be able use my macbook pro to manage our 4 children's access to the internet. Most importantly times of access but also some internet policing.
We have an airport extreme base station and airport express.
The children all have iPads of varying age and model number.
Can this be done and if so how?

You can set restrictions in the devices. Settings > General > Restrictions > Enable Restrictions. You would do this on each of their devices. Be sure you use different passcodes for each device and make them strong passcode. Write them down somewhere and keep them hidden so your children cannot find them.
If the kids also have access to a computer, then you can control it by opening Users & Groups and creating Managed user accounts for them to use. Clicking on Parental Controls will allow you to determine what they have access to.

Parental Controls - Internet Access Stopped!

My wife has a white MacBook running Leopard 10.5.8. It has worked fine for two years. Nothing was changed. She could not change anythign due to being logged into a managed account.
It could always access the internet over our home (or any available) WiFi perfectly. All of a sudden, yesterday afternoon, her managed account with "Parental Controls" enabled cannot access any internet. Safari mentions that it cannot access the server. When checking the network setting all seems fine, it can access the WiFi router.
The administrator account can access the internet over WiFi just fine.
I created another account called Test. In standard mode it can access the internet over WiFi just fine, but when i turn on "Parental Controls" Safari, or any other internet related program cannot access the internet. This includes the software update in the Finder.
What's going on? i have found similar issues on the Apple Support Communities going back unanswered to 2007!

Beach Dude,
I have the same problem, and have had on virtually every operating system since Parental Controls was introduced.
I have multiple kids with individual accounts. THe perplexing thing is that if I enable parental controls on my daughter's account, it works fine. I can set time limits, etc... and it works! But if I so much as turn on parental controls in my youngest son's account, every web browser is unable to connect to the internet at all from his account.
BUGGY software. And apple knows it is buggy, but it isn't core system stuff so they ignore the problem. I even tried setting up a new account for him and moving his old files over and resetting permissions. Still the same problem.
I've searched high and low for a solution and found none. I have found a limited number of users with the same complaint...and absolute silence from apple....
There is nothing on these boards that has worked, and I've tried several different solutions. Most responses are the useless kind, "change the setting in parental controls" kind of sophomoric advice from people who just assume what the problem is instead of reading our description of it.
Anyway, I haven't found a good alternate software solution for limiting the time and hours for children's accounts; but I did find an excellent tool for managing internet content access. It is called opendns and it is free and it works! Do a google search for "opennds" if your primary concern is managing access to web content. If you come up with a good solution for fixing parental controls so that it doesn't just cut off web access, please let me know here - or if you find an alternate software solution that allows an administrator to set time limits for standard accounts, I would like to know that too.
Regards

Parental controls for wireless internet use?

Hello,
This is my first post here. I've had an iPod mini for a while, and I just bought my son an ipod touch for Christmas. We have wireless internet in our home, and now I am concerned that he can browse anything, anytime! Is there a way to set parental controls to restrict what he views on the internet via his itouch? Thank you!

As a parent of 3 boys I can say that parental controls is no small issue.
A relatively simple thing you can do is set up an account (free) with OpenDNS.
See: http://opendns.com/ Once the account is set up you can specify what content should be block and what should not be blocked.
Then set the DNS servers on your iPod Touch to the OpenDNS servers (208.67.222.222 and 208.67.220.220). See: http://andrewescobar.com/archive/2007/07/06/change-iphones-wi-fi-dns-settings-to -connect-to-the-internet/
Alternatively, you can set up your home router to use the OpenDNS servers and protect every computer in your home.
Note: neither of this solutions protect your son when he uses an open network OUTSIDE of your home for internet access.
Hope this helps,
David I.

Kids can't browse internet in their profile if parental controls are on

Hi,
I have profiles set up for each of my kid on our Mac. Up until a couple of weeks ago, I could set parental controls for time/programs to open etc. AND they could still browse the internet using Safari.
For some reason the last couple of weeks the kids can't browse Safari if they have a managed account. The only way to let them browse is to change their account status to "standard" instead of "managed". Is there a way that I can manage their account and still let them browse the internet? I've been trying to figure out this for days but I can't figure out what has changed to prevent them from doing this. I have recently run all software updates.
Thanks so much!

I'm replying to my own posting as I have solved the problem and wanted to post it in case anyone else has the same problem. I would venture to say that upcoming updates to the Android system may solve this problem.
For some reason, when the Thrive is set for DHCP ip addressing, it is not going out to the internet. So, I changed the network profile to manual with a static IP address. I also input the router address and DNS addresses with the router's IP address. As soon as I saved the changes it was magic. The tablet connected and internet speed was lightning fast.
So, anyone having problems, give this a try as you'll not get anywhere with Cisco or Toshiba support.

Parental control - how to limit internet time

Anyone got any advice on how to limit internet access time to a shorter time than the full amount of computer time set in Parental Controls. My 14 year old wastes most of her computer time surfing stuff of little value. I am happy for her to still have daily computer time but don't want it all used up on the net. I want to encourage her to use some of the more creative potential of the Mac i.e Garageband, iMovie - she used to - she is very creative but gets sucked into other stuff very easily.
Are there any add-ons that I should consider?
Any advice gratefully received.

If you use a Time Machine connected to your router, you can limit the time on that and when it can kick certain devices of the internet between certain times.
I would happy to go through the set up of this with you if you would like.
Other than that there maybe some add-ons / free software however if she's clever enough she could disable them.
I hope this helps

Internet Recovery Parental Controls

Hi,
I've noticed that while using Safari in internet recovery mode, some pages are blocked by parental controls, but the parental controls don't seem to follow the controls set up in the admin account. Anybody have any ideas of where those settings are set? Is there a way to change them?
Any help is appreciated!

Open firmware password may be the way to do it. Mind you, a clever enough person can bypass that, but it takes more effort than it usually is worth. Put a hidden camera in the room if you are worried something will happen, and backup the data only when you are present. And if you forget the open firmware password, you may have locked yourself out for good anyway.

No internet access when Parental Controls are enabled.

I have a MacBook Pro running Leopard(OSX 10/5.8). Until recently Parental Controls worked flawlessly for my kids accounts. Within the last few weeks something happened and now the kids can't get to any websites with Parental Controls enabled. Every URL we try we get a "can't connect to the server" message in Safari. Switching their accounts to standard fixes the issue so it is definitelyt a Parental Controls issue. I created a new account and see the same issue if I make it a managed account. Nothing has changed with our setup. i.e. no software upgrades, router changes etc. Any help would be greatly appreciated. Thanks.

I'm experiencing the same issues. I've tried some of the work-arounds that people reported as working for them, but they haven't solved the issue for me. I don't know if this is a good clue, but here is the error log from /private/var/log/apache2
[Thu Feb 14 11:49:37 2008] [alert] (EAI 8)nodename nor servname provided, or not known: moduniqueid: unable to find IPv4 address of "lab-12-53.neiu.edu"
Configuration Failed
[Thu Feb 14 11:58:11 2008] [alert] (EAI 8)nodename nor servname provided, or not known: moduniqueid: unable to find IPv4 address of "lab-12-53.neiu.edu"
Configuration Failed
[Thu Feb 14 13:15:21 2008] [alert] (EAI 8)nodename nor servname provided, or not known: moduniqueid: unable to find IPv4 address of "lab-12-53.neiu.edu"
Configuration Failed
[Thu Feb 14 13:18:17 2008] [alert] (EAI 8)nodename nor servname provided, or not known: moduniqueid: unable to find IPv4 address of "lab-12-53.neiu.edu"
Configuration Failed
I hope wiser heads than mine can help solve this.

Really confused here. I have somehow created both a managed account and an administrator account. The admin acct is now highlighted in system preferences. We are now blocked from using our computer because parental controls keeps popping up.

In attempting to add a music lesson program for my daughters band lessons we have messed up our computer. I now have both a managed account and an administrator account (both in my name). It is using the managed account now and not letting use the Internet because parental controls keep popping up. I would like to delete the managed account and get back to the admin account but I have no idea what my login is for the admin account. We have never had to use it before this problem started and what we thought it was when we set it up does not work. Any ideas?

If the user account is associated with an Apple ID, and you know that account password, the Apple ID can be used to reset your user account password.
Otherwise, boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select Utilities ▹ Terminal from the menu bar.
In the Terminal window, type this:
resetpassword
That's one word with no spaces. Then press return. A Reset Password window opens.
Select your boot volume if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select  ▹ Restart from the menu bar.
You should now be able to log in with the new password, but you won't be able to unlock the Keychain. If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it. You’ll need to reset your keychain in the preferences of the Keychain Access application.

Can I use my Time Capsule for wifi parental control?

Can I use my Time Capsule for WiFi parental control. The objective first is to use a time clock to control internet access (completely on or off). Second objective is to use the Time Capsule which is also the WiFi router for more selective internet control? Anyone out there have any tips on making this work? We have Time Warner cable feeding the house internet, which is then corrected to the 2Tb Time Capsule which also provides our WiFi. Any information including other alternatives would be most appreciated. Surely we are not the only parents on the planet with this issue. Thanks very much!

how do I get the Mac addresses for each device (this won't be a problem, I demand the device, check it, and then return it).
What wireless devices are we looking at here?
Most devices have the AirPort ID or MAC Address or Hardware Address printed on the back or bottom of the device
Otherwise, you can learn the correct number by process of elimination. Turn off all wireless devices except your Mac computer....if it is connecting using wireless.
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click on the Time Capsule icon
Look for Wireless Clients and click on the numerical IP address that is displayed
Another box will open
Look for the Hardware Address. It will be displayed as xx : xx : xx : xx :xx : xx
Write that down and note that it is your Mac.
Now, connect another wireless device and repeat the sequence. Click on the "other" listing that you see to find out more info about that device. Write down the ID or Address and note what device it is. Then power it off.
Do the same for each wireless device that you want to have limited access.
Post back when you have all the info.

I have 2 desktops. mine and my sons. His is controlled by parental controls, when firefox downloaded the latest version he is no longer able to get on firefox on his desktop. please help.

I have Cox Internet service, which allows me to control what content other users on my computer see and do. My son has parental controls which do not allow him to view certain websites, download programming, ext... With this last update to Firefox, I am still able to get on the internet, but when he tries to click on the Firefox icon on his desktop it tells him there has been an error and shuts down. He is forced to use Internet Explore. I do not want him using this web browser. Please help us get him back on Firefox.
Thank you Michelle Brooks

Add-ons are the responsibility of their authors. McAfee does not even put their extension on http://addons.mozilla.org you had to install it from their site.
Disable "McAfee Site Advisor" extension which was just updated to 3.4.0, which probably took it out of the addons block list.
* "Ctrl+Shift+A" > find McAfee Site Advisor and use "Disable", and then restart Firefox.
* Do a Google Search no problem
* It seems that if you re-enable Site Advisor again, and restart Firefox you are okay. At least you know where to look if you get the error again or Google searches slow down.

Parental Controls bug in Mountain Lion 10.8.2

For years I've used Parental Controls, not to restrict my daughter's web content, but to limit her time on the computer. But tonight I upgraded Mountain Lion from 10.8.1 to 10.8.2 and something broke.
Suddenly every secure web page she tries to access (to include google, gmail, amazon, etc.) fails. It says "Parental controls restricts access to secure websites".
A little hunting around turned up the following Apple Knowledge Base article: http://support.apple.com/kb/HT2900 that says "https note: For websites that use SSL encryption (the URL will usually begin with https), the Internet content filter is unable to examine the encrypted content of the page. For this reason, encrypted websites must be explicitly allowed using the Always Allow list. Encrypted websites that are not on the Always Allow list will be blocked by the automatic Internet content filter."
I understand that logic however that should NOT apply to me since I'm not trying to automatically restrict her adult web content or create allowed/blocked site lists, etc. She has *unrestricted* web site access, so the Internet content filter shouldn't even be in play here.
Just to get this up and running, I did type the Admin account and password in at the prompt to let her gain access to the web pages. However that did not work. Even though it said it would now allow access - it did not.
I also tried going into Parental Controls, turning ON web site filtering, going into Custom, and adding in approved secure web sites (google, etc.) Even *that* did not work.
Everything was great until 10.8.2 came along but now her account is for all intents and purposes unusable.
Help? And thanks.

Same problem here. Apple seems to be neglecting the parental controls. First, they broke X11: http://xquartz.macosforge.org/trac/ticket/439. 10.8.1 didn't address that problem. Not only does 10.8.2 not address the X11 bug, it actually breaks secure web browsing!
Just to add a little more information, secure browsing on Safari seems to work OK for me once authorized. However, neither Firefox nor Chrome work with any secure site even after they have been authorized. Unfortunately, my daughter's school site is secure and it doesn't work on Safari so her Mac is useless for school now.
Looks like I'll have to restore using Time Machine and not update again until I know this has been addressed.
Apple, I'm not impressed.
Mike

IMac...Safari not working when parental controls enabled, even when no safari or application restrictions have been set.

I woke up one morning to find that Safari could only open webpages on the administrator account.
The other accounts had parental controls enabled. However, not all of them even had any restrictions for using applications or Safari content. When I totally disabled parental controls, these other accounts could get access the internet through safari. When I enabled them (without setting up any paramters), Again Safari could not open any web pages. I tried reseting also.
Has anyone had this issue or have an idea of what I need to do to fix it? Thanks!

I had the same problem, Safari would not open at all in the accounts that had parent controls enabled. I resolved this by going into the admin account and making a copy of safari then pasting it into the library folders as well as the application folders. You can also paste a copy of safari into the other user accounts (desktop) from the admin account. Once that is done, open the parent controls system (check the applications to allow) Internet tab then check safari. Hope that works for you

Internet Parental Controls

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