Internet pop-up has frozen Safari despite powering down.

I clicked on an internet site for breast cancer awareness month and another screen almost immediately poped up on my other monitor with a pop-up inside of it to watch a video. No "x" anywhere on the pop-up and Safari is frozen. Did a force quit a couple of times with no luck, so powered down for 10 minutes. Reopened Safari and there it was again, the web site, additional screen on my other monitor with pop-up. Did a force quit and opened FireFox; that's where I'm at now. How do I get rid of the pop-up so that I can use Safari again?

Quit the application. Force quit if necessary.
Relaunch it by holding down the shift key and clicking its icon in the Dock. That will stop the bad page from reloading automatically. Optionally, from the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

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When I try to exit a video on the internet I received a screen asking if I was sure I want to leave. It to not have a confirmation tag. But it has prevented Safari from shutting down. Now I can not turn off my Mac? How do I reset?

When I try to exit a video on the internet I received a screen asking if I was sure I want to leave. It to not have a confirmation tag. But it has prevented Safari from shutting down. Now I can not turn off my Mac? How do I reset?

What kind of videos are you watching?
You need to force quit Safari, but hitting Command-option-esc, and force quit Safari.

Tumblr pop-up has frozen my App Store app. How to free it up?

Tumblr pop-up has frozen my App Store app. How to free it up?

Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo.

Iphone has frozen after trying to down load ios7

I tried to update my iphone 4s to ios7, then it said that i had to go on to itunes. I then went on to itunes to restore and update. It then said there was an error and the iphone froze while was waiting it to up load and it has been this way since. can anyone help!. oh and not sure what operating systems it is.

Try the steps in this article: http://support.apple.com/kb/HT1808

My Safari is stuck on on a webpage "survey.tubgalley.xyz....." It also has a pop up box with "Congratulations you are today's lucky winner, click OK to continue". I can't close these out, and have tried force quiting Safari and shutting down.

My Safari browser is stuck on a webpage "survey.tubgalley.xyz...." and there is a pop up with "Congratulations, you are today's lucky winner, Click OK to continue". ( I have not of course clicked on it!).
I have tried quitting Safari, and shutting down my computer.
I have block pop ups enabled in preferences.
I have Mac OS X 10.7.5
2.5 GHz Intel Core i5
4 GB 1333 MHz DDR3

Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect everything targeting the Mac.
3. The very best way to prevent the most attacks is for you as the user to be aware that
     the most successful malware attacks rely on very sophisticated social engineering
     techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
    your computer is intended to entice you to install their malware thinking it is a
    protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
    from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
    you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware.

My mac has a virus yes I'm 100% sure it is one i get al kinds of pop ups only in safari though please guide me on how to reset it or where to go from here in detail new to macs

My mac has a virus yes I'm 100% sure it is one i get all kinds of pop ups only in safari though please guide me on how to reset it or where to go from here in detail im new to macs

Please post a screenshot that shows what you mean. Be careful not to include any private information.
Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply.

When I try to get on the internet thru safari at home, on my network, I get a pop up that says Safari cannot open the page because it is not connected to the Internet. How can this be and how do I fix it?

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Does the iPod connect to other networks?
Do other device connect?
Did the iPod connect to this network before?
Try:
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Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>GeneralReset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

13" late 2011 MacBook Pro has frozen after Yosemite installation. I can, however, boot from a clone of my MacBook Air that is on an external drive. Despite the fact that I can boot from the external, could it be the RAM that's the prob

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Boot the MBP with the OPTION key down. If successful, you should see two HDD icons, Select the recovery partition (on the right).
From the 4 option menu select Disk Utility.
Run Disk Utility>First Aid, Verify and Repair.
If the disk cannot be repaired, it will have to be replaced.
Ciao.

Safari has frozen with a dialogue box open that simply makes a statement and then invites a single click on 'ok'. Unfortunately nothing happens except and audible error beep

Safari has frozen with a dialogue box open that simply makes a statement and then invites a single click on 'ok'. Unfortunately nothing happens except and audible error beep

MartinandJoanne wrote:
Safari has frozen with a dialogue box open that simply makes a statement and then invites a single click on 'ok'. Unfortunately nothing happens except and audible error beep
Are we to guess at the statement?

I just installed OS X Snow Leopard. I am now getting a prompt that the Flash Player (Safari Internet Plug-In) has failed. How do I correct this?

I just installed OS X Snow Leopard. I am now getting a prompt that the Flash Player (Safari Internet Plug-In) has failed. How do I correct this?

Go to Adobe's site and download the current Flash plug-in: Adobe Flash Player 11.6.602.155

Safari has frozen halfway through loading a site.

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nevermind, someone is helping over at cd/dvd drive. thanks...

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I accessed a malicious link by accident and safari has frozen completely - any suggestions?

Close All Open Apps... Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

My iphone 3gs has a restrictions passcode that i dont know and has no safari icon to log onto the internet

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You need to restore your phone as new or from a backup made before that passcode was set.
~Lyssa

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Hope this helps!

There is a pop up on my safari that won't go away

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Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.

Internet pop-up has frozen Safari despite powering down.

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