Internet Pricing Increase

Question

Kind of misleading. If a promotion is for $19, $29, or whatever for a year, that is what the customer is expecting to pay for a year regardless if the internet rates go up.

Answer 1

jackwilk1 wrote:
I'm sorry but to me those are lies and fraud !!!
Rising prices while under contract ?!
When i extended my contract i was told that i'm gonna pay the same amount the whole year ! Nobody said "i will give you so much $$ off your bill" I WAS NEVR TOLD THAT !! I was told:" the monthly amount would be..."
And they tell me it all in the email we send it to you !The one that i pasted below ??
WHEN MY "CONTRACT" EXPIRES I'M GONE AT&T !!! GOODBYE !!!
Thank you for choosing AT&T U-verse®!
You recently accepted a 12-month promotion and we are writing to inform you of the following terms and conditions for that offer:
AT&T is making this offer available to selected customers.
A credit will be applied to your monthly bill for 12 months.
The offer you selected requires a one-year term commitment to retain U-verse High Speed Internet service. An early termination fee of up to $180 may apply if U-verse High Speed Internet service is cancelled before the end of the term.
Note:  "A credit will be applied to your monthly bill for 12 months."   
If you continue to get the credit, you are getting your discount.  The rates may have gone up but your discount should stay intact.  Credit=Discount