Internet Problem With Time Capsule

Hello, I am having a slight problem with A 4th Gen time capsule.. Relatively simple. The time capsule and Airport utility both state that Everything is fine, That IP addresses are valid etc. My computer (Mac OS X 10.7.1) can connect to the Network just fine, there is however, no internet. I appreciate any help.
iTeknogeek

There can be a number of reasons for this to happen.
But we need more info.
What kind of broadband do you use? How is it connected to the TC? Is the TC setup as the main router or in bridge? Can you get internet by plugging directly into whatever modem or router you have?
An actual model number of the modem can help us determine the issue.
For instance cable internet a common issue is people swap items around without powering down the cable modem.. this is often necessary to allow it to accept a new MAC address for a connection.
As a general rule.. shut down everything.. and start up in order.. modem.. router.. TC.. (if different to router).. computers.

Similar Messages

  • Internet Problem with Time Capsule (Wi-Fi) and AT&T U-verse Motorola NVG589 (Bridge Mode)

    I'm having a problem with my Internet connection. For some unknown reason it keeps cutting out every 5 min for about 5 seconds. The wi-fi signal doesn't drop or anything like that, just the internet connection stops working for a little bit and then its fine again (pages don't load, etc).
    Here is my current set-up:
    1. AT&T Motorola NVG589 - set to bridge mode as per instructions here http://www.dslreports.com/faq/17734 (followed instructions step by step)
    2. Apple Time Capsule (latest model 2TB)
    3. Motorola is connected to the Time Capsule through an ethernet cable.
    I tried contacting AT&T and they just sent me a new Motorola router, I installed it, put it in bridge mode and still the same thing is happening.
    I am thinking maybe there is some problem in settings or something. Airport Utility is showing everything in "green", no problems there.
    Please let me know if anyone can help.

    Ok, here is an update on how I decided to deal with the problem. I will include all of my troubleshooting step by step for easy reference.
    1. At first I put the NVG589 into Bridge Mode and used the TC as the main wireless router. This didn't work as my connection kept dropping for no apparent reason.
    2. Second, I tried to put the Time Capsule in Bridge Mode and connect it directly to NVG589. This didn't work as my connection would still lag out for 5 seconds about every 5 minutes.
    3. Third, I bought an ASUS RT-AC87U Wireless AC2400 Dual-band Gigabit Router to try and substitute the TC in previous steps and see if it helps. Same problem persisted when I put the NVG589 into Bridge Mode and RT-AC87U as the main router as well as RT-AC87U into bridge mode and NVG589 as the main router. The problem was exactly the same as when I tried using TC initially so my conclusion was this is NVG589's fault of being not compatible with other wireless routers.
    4. I looked around everywhere and came up with the only feasible solution possible (for me at least):
    Currently I use NVG589 as my main wireless router. I works pretty well and even though it doesn't have the specs of TC or the ASUS router my WI-FI connection is pretty fast and stable. In order to have Time Machine wireless backups, I purchased a Western Digital My Cloud Drive that is connected directly to the NVG589. Everything seems to sync and work well together.
    I know this is not the ideal solution most people are looking for. But it works for me. Patiently waiting for AT&T to start offering NVG599 (http://www.dslreports.com/forum/r28967809-NEW-U-verse-Gateway-Motorola-NVG599-WI RELESS-AC-AC1600) in my area. Once I get my hands on it will report back on how it will react to all the steps above and hopefully work well with Time Capsule.
    Shoot me any questions you might have. Hope this was helpful for some of you.

  • Intermittent internet problems with Time Capsule

    Hi
    I have the following set up for internet in the UK. TalkTalk broadband (8 meg) through BT landline - Draytek Vigor 120 ADSL Ethernet Modem - Time Capsule - Wireless n to Macs.
    I am experiencing two problems, one that a couple of times a day the Time Capsule starts flashing orange and in Airport Utility the problem generally appears to be with the PPPoE server. Sometimes the issue spontaneously resolves itself within a couple of minutes. Other times I have to restart both the TC and the modem and then I get a green light and everything works again. I was experiencing similar problems with a previous modem and specifically bought the Draytek modem which translates the PPPoA service from TalkTalk to PPPoE which the TC prefers (as i understand it), but still I am experiencing the same issue.
    The second issue I am experiencing, which is a common experience, occurring maybe half the time I use the internet is that I need to reload web pages a lot to get them to load. So I might click on eBay say and the page doesn't seem to want to load at all, so I either cancel the loading or try clicking again on the bookmark again (or a link) and if i'm lucky it will then load quickly. If not I will have to try again. This seems to happen more with some websites than others, and emptying the cache seems to help, but the problem soon re-emerges.
    I am not sure if these two issues are interrelated, but it all adds up to a fairly frustrating online experience. I am not sure whether the issue is with the ISP, the modem, the TC, or some combination of these. I experience the same problems regardless of which Mac I am using (there are three in the house) and which browser, so I am presuming that the issue is not with the Macs, but why clearing the cache would help I am not sure.
    I would be grateful for any help in resolving these issues
    Thanks
    Nick

    Hi Nick,
    No idea on the TC, but anyway you can elimunate it in the setup for a test?
    So I might click on eBay say and the page doesn't seem to want to load at all, so I either cancel the loading or try clicking again on the bookmark again (or a link) and if i'm lucky it will then load quickly. If not I will have to try again.
    Try putting these numbers in Network>TCP/IP>DNS Servers, for the Interface you connect with, Airport...
    208.67.222.222
    208.67.220.220
    Then Apply
    OOPs, you're on 10.5.8, it's in a little different place, Network>Advanced>Somewhere...
    Message was edited by: BDAqua

  • Problem with Time Capsule after backup session

    I have a problem with Time Capsule after a backup session. Our two Macs (on Maverick) loose connection with the station and the only thing that seems to help is unplugging the Time Capsule  and starting it again! After the next backup session the same thing happens again. The Macs seem not to be able to hold on to the connection and continually loose it.  The iPhones and iPads that we have (4 units) are not affected - it is the Mac Mini and Mac Powerbook that experiences this problem!
    I would be grateful for your help!
    Thor

    This is standard Mac issues and has been a bug floating around since Lion.. it hits some people worse than others.. but once it starts it is awful hard to get rid of.
    Just to confirm the connection to internet is not a problem?? Just the hard disk drops out?
    I recommend you
    1. Reset the TC to factory.. and start over with all new names.. short, no spaces pure alphanumeric.
    TC name and wireless name/s should conform. By default the disk share name is data which is fine.
    2. Mavericks has changed over from using AFP to SMB for network filesharing.. why Apple why??
    This is unhelpful to say the least. Many many people are struggling with TC and being unable to mount the network drive.
    So do it manually and force it back to AFP.
    In Finder use top menu, Go, Connect to Server.
    Type AFP://TCname or TCIPaddress (it must be the network name of actual TC.. or its IP address)
    When the computer locates the resource it will ask for a password.. it is public by default.. supply your password or public and save it in the keychain.
    3. Delete the existing TM setup and start over.. See A4 here. http://pondini.org/TM/Troubleshooting.html
    I cannot promise this will fix it but should reduce the problem to now and then.. rather than every time TM needs to backup.

  • Hi, I have the following problem with Time Capsule: La imagen del disco de copia de seguridad "/Volumes/Data/MacBook Pro de Carlos.sparsebundle" ya está en uso. Please your comments to solve this problem, i can't made a backup. Thanks.

    Hi, I have the following problem with Time Capsule: La imagen del disco de copia de seguridad “/Volumes/Data/MacBook Pro de Carlos.sparsebundle” ya está en uso. Please your comments to solve this problem, i can't made a backup. Thanks.

    Try Here  >  http://pondini.org/TM/Time_Capsule.html
    Perhaps P 2  >  Time Machine could not complete . . . sparsebundle could not be accessed. (Error 109).

  • Since I upgraded to 10.7.2 lion I have these problems with Time Capsule. What is the problem? thanks

    since I upgraded to 10.7.2 lion I have these problems with Time Capsule. What is the problem? thanks

    Unable to access disk image backup "/ Volumes / Time Capsule / iMac Admin. Sparsebundle" (error -1).
    Then?????

  • Suggestions, Observations and problem with Time Capsule shares

    *Some Observations*
    The Time Capsule can take a long time to become active. This is especially true if using an extended or WDS network. I would suspect this is due to the negotiation between devices that it needs to do. I have on occasion believed it to be hung, only to find that after walking away for a bit it comes up. This also impacts devices showing up in the Airport utility.
    Using a time capsule with one Airport Express B/G will work, but adding a second creates problems.
    Extending a network with an Airport Express N seems to work well.
    Best bet is to set up separate B/G and N networks and run your N network as N only at 5Ghz.
    WEP provides no real security, so think of it as you would an open network.
    *My Issue*
    I am having an issue where the time capsule shares become unavailable. It is an intermittent issue, and I have been unable to identify a test case. This happens for devices connected over ethernet as well as wireless. The Time Capsule shows in the Finder list, but the volumes are not available. Connecting to them fails.
    The device also appears in the Airport Utility list, but when clicking on Manual Setup, or guided set up, it causes a hang.
    This results in Time Machine hanging when trying to initiate a backup.
    I have also noticed that when this happens, the signal does start to get a bit flaky with "Roam (Beacons Lost)" messages. Wireless connectivity still seems to be very useable though. I can connect to other network shares through the Time Machine, but not to the shares on the Time Machine. The only way to recover from this is to power cycle the Time Capsule.
    One thing I want to investigate more tonight is whether there are any issues with my keychain and old passwords in case there are multiple failed attempts in the mix that are doing something. Although I know of no lockout feature on the device.
    Any suggestions would be appreciated. This is the second Time Machine, so I have seen this on two different devices. I am also seeing this issue across 4 different computers simultaneously, some via ethernet and some wirelessly. Time Capsule is 7.3.2

    Hi,
    I have pretty much the same problem, 1TB Time Capsule that works fine most of the time as a wireless router. Up till recently Time Machine backups just worked (as one would expect them to) wired and wireless. I went away for a week came back and now every time Time Machine invokes a back up process all of a sudden my wireless network goes down, Time Machine can no longer see the Time Capsule and all other devices (iphone / apple TV other non apple devices) no longer have connections (they see wireless but no pass through to the internet or each other).
    I have tried resetting all sorts of stuff, re-deployed my network, changed IP / LAN settings to make it less complex, Yasu'd my mac, connected only via wires, cleaned out my keychain etc etc and still get the same problems and as per Chris's point airport utility also hangs and the only solution is rebooting the time capsule.
    I am fairly frustrated with this! any suggestions / help would be gratefully accepted.
    thanks
    alex

  • Wireless comm problem with time capsule or airport extreme using iMac G5

    I did buy a Time Capsule and an iMac 20" G5 January 2009...Installed all the components and created a wireless network...MacBook, iPhone and iPod Touch connected perfectly...iMac connected but started to drop communications with Time Capsule...Safari, iTunes and other internet-access programs had problems to connect 100% with the web...After reviewing all the post here and "testing/trying" several parameters, I found out that you need to define a WPA/WPA2 password protection with more than 13 characters...FYI, Time capsule is configured using 802.11n (b/g compatible)...

    Further to Bob's comments..
    A Gen1 TC will be using marvel wireless chip and your 2008 and 2010 Macbook will use atheros and/or broadcom cards.. Just open your system profiler and look for info on the airport. We find the mixture of wireless chipsets especially older draft N and later N products can give very varied results.
    The very fact you are linking at 270 and not 300mbps shows some reduction from theoretical max speed.. and really to get over 100mbps with any wireless you need perfect setup.. matched wireless chips etc.
    Do a test uploading and downloading a file to the TC to see if the LAN speed is better than internet speed.
    In reality I think you are doing especially well.. we see loads of people complaining about slow internet here who are getting less than 10% of the speed they get direct when routed through the TC. And on most occasions the limit in speed is not really going to affect what you do, as the real links to the internet are not that fast.

  • IPad stopped WiFi internet connection with Time Capsule

    My wife's iPad is suddenly having a problem connecting to the internet via the Time Capsule (3rd Gen). Full strength on the WiFi icon but gets message that it cannot connect to the internet. This just started. Her MacBook Air connects fine and so does my MBP and my iPad as well as our daughter's MB and iPad. Both of our iPhones also show full wifi strength. Just my wife's iPad that suddenly is having a problem. I have tried powering down the iPad. I have tried turning the wifi on and off. I have sync'd it with iTunes and it reports that the OS is up-to-date. I used the AirPort Utility and checked the TC and it seems to be up-to-date. I also did a "Renew DHCP Lease"
    The iPad is a Model MB293LL running version 4.3.5 (8L1)
    The iPad Settings shows it connected to the Time Capsule with an IP Address of 10.0.1.4; Subnet Mask of 255.255.255.0; Router of 10.0.1.1
    When I use "About This Mac" on my MBP, it shows the TC (with Version 7.5.2) info as:
    Wedgewood Time Capsule:
    PHY Mode:          802.11g
    BSSID:          0:19:e3:30:e3:39
    Channel:          1
    Network Type:          Infrastructure
    Security:          WPA2 Personal
    Signal / Noise:          -87 dBm / -96 dBm
    Wedgewood Time Capsule:
    PHY Mode:          802.11n
    BSSID:          90:27:e4:5c:f6:e0
    Channel:          149
    Country Code:          US
    Network Type:          Infrastructure
    Security:          WPA2 Personal
    Signal / Noise:          -81 dBm / -96 dBm

    Please disregard my post...It's now connecting...go figure. Last night, I did all of the above described in my post and nothing. This morning, I do the post and then I go and do another Safari link to Apple.com and it connects.

  • Huge internet latency with Time Capsule

    I'm having a strange problem with my new Time Capsule. I'm getting 1000ms+ lag and some packet loss. It makes browsing even simple web pages incredibly frustrating with links taking 10-30 seconds to load!
    I have a macbook connected via wireless (802.11n) and a vista pc connected via ethernet (gigabit) and they both have the same problem. I connected my cable modem directly to the macbook and the internet is totally perfect, so it's not their fault. Pings and transfers between the two pcs is perfectly fine too.
    Here's an example ping log to one of my ISPs dns servers:
    Macbook:~ james$ ping 62.31.64.115
    PING 62.31.64.115 (62.31.64.115): 56 data bytes
    64 bytes from 62.31.64.115: icmp_seq=0 ttl=252 time=1997.540 ms
    64 bytes from 62.31.64.115: icmp_seq=1 ttl=252 time=2002.292 ms
    64 bytes from 62.31.64.115: icmp_seq=2 ttl=252 time=2008.505 ms
    64 bytes from 62.31.64.115: icmp_seq=3 ttl=252 time=1993.462 ms
    64 bytes from 62.31.64.115: icmp_seq=4 ttl=252 time=993.110 ms
    64 bytes from 62.31.64.115: icmp_seq=5 ttl=252 time=28.129 ms
    64 bytes from 62.31.64.115: icmp_seq=6 ttl=252 time=2073.516 ms
    64 bytes from 62.31.64.115: icmp_seq=7 ttl=252 time=2092.614 ms
    64 bytes from 62.31.64.115: icmp_seq=8 ttl=252 time=2188.761 ms
    64 bytes from 62.31.64.115: icmp_seq=9 ttl=252 time=2043.099 ms
    64 bytes from 62.31.64.115: icmp_seq=10 ttl=252 time=1424.119 ms
    64 bytes from 62.31.64.115: icmp_seq=11 ttl=252 time=424.009 ms
    64 bytes from 62.31.64.115: icmp_seq=12 ttl=252 time=2029.975 ms
    64 bytes from 62.31.64.115: icmp_seq=13 ttl=252 time=1895.117 ms
    64 bytes from 62.31.64.115: icmp_seq=14 ttl=252 time=894.835 ms
    64 bytes from 62.31.64.115: icmp_seq=15 ttl=252 time=1002.566 ms
    64 bytes from 62.31.64.115: icmp_seq=16 ttl=252 time=1003.577 ms
    64 bytes from 62.31.64.115: icmp_seq=17 ttl=252 time=1002.520 ms
    64 bytes from 62.31.64.115: icmp_seq=18 ttl=252 time=12.046 ms
    64 bytes from 62.31.64.115: icmp_seq=19 ttl=252 time=1002.480 ms
    64 bytes from 62.31.64.115: icmp_seq=20 ttl=252 time=1032.643 ms
    64 bytes from 62.31.64.115: icmp_seq=21 ttl=252 time=1037.638 ms
    ^C
    --- 62.31.64.115 ping statistics ---
    23 packets transmitted, 22 packets received, 4% packet loss
    round-trip min/avg/max/stddev = 12.046/1371.934/2188.761/678.090 ms
    Anyone ever experianced anything like this? I really like the TC but I'm going to have to return it if this keeps up

    i have too some troubles : my internet connection failed with time capsule (radio stream or goggle access) to 0kbs, perhaps (i don't exactly know) when timecapsule is starting or finishing some backup ; i have no problem when using direct internet connection (without time capsule) ; and i have those troubles since one week or two (i have bought time capsule in mai)...
    64 bytes from 212.27.40.240: icmp_seq=567 ttl=56 time=651.494 ms
    64 bytes from 212.27.40.240: icmp_seq=568 ttl=56 time=767.612 ms
    64 bytes from 212.27.40.240: icmp_seq=569 ttl=56 time=713.393 ms
    64 bytes from 212.27.40.240: icmp_seq=570 ttl=56 time=699.114 ms
    64 bytes from 212.27.40.240: icmp_seq=572 ttl=56 time=766.411 ms
    64 bytes from 212.27.40.240: icmp_seq=573 ttl=56 time=761.417 ms
    64 bytes from 212.27.40.240: icmp_seq=574 ttl=56 time=737.130 ms
    64 bytes from 212.27.40.240: icmp_seq=575 ttl=56 time=750.188 ms
    64 bytes from 212.27.40.240: icmp_seq=576 ttl=56 time=764.297 ms
    64 bytes from 212.27.40.240: icmp_seq=577 ttl=56 time=792.640 ms
    64 bytes from 212.27.40.240: icmp_seq=579 ttl=56 time=780.493 ms
    64 bytes from 212.27.40.240: icmp_seq=580 ttl=56 time=788.112 ms
    64 bytes from 212.27.40.240: icmp_seq=581 ttl=56 time=832.141 ms
    64 bytes from 212.27.40.240: icmp_seq=582 ttl=56 time=839.267 ms
    64 bytes from 212.27.40.240: icmp_seq=584 ttl=56 time=895.238 ms
    64 bytes from 212.27.40.240: icmp_seq=585 ttl=56 time=852.443 ms
    64 bytes from 212.27.40.240: icmp_seq=586 ttl=56 time=895.795 ms
    64 bytes from 212.27.40.240: icmp_seq=588 ttl=56 time=872.456 ms
    64 bytes from 212.27.40.240: icmp_seq=589 ttl=56 time=911.964 ms
    64 bytes from 212.27.40.240: icmp_seq=590 ttl=56 time=890.844 ms
    64 bytes from 212.27.40.240: icmp_seq=591 ttl=56 time=937.926 ms
    64 bytes from 212.27.40.240: icmp_seq=593 ttl=56 time=877.130 ms
    64 bytes from 212.27.40.240: icmp_seq=594 ttl=56 time=883.178 ms
    64 bytes from 212.27.40.240: icmp_seq=595 ttl=56 time=894.534 ms
    64 bytes from 212.27.40.240: icmp_seq=596 ttl=56 time=933.718 ms
    64 bytes from 212.27.40.240: icmp_seq=597 ttl=56 time=954.626 ms
    64 bytes from 212.27.40.240: icmp_seq=598 ttl=56 time=936.929 ms
    64 bytes from 212.27.40.240: icmp_seq=600 ttl=56 time=990.125 ms
    64 bytes from 212.27.40.240: icmp_seq=601 ttl=56 time=979.298 ms
    64 bytes from 212.27.40.240: icmp_seq=602 ttl=56 time=979.370 ms
    64 bytes from 212.27.40.240: icmp_seq=604 ttl=56 time=1223.079 ms
    64 bytes from 212.27.40.240: icmp_seq=605 ttl=56 time=1272.689 ms
    64 bytes from 212.27.40.240: icmp_seq=609 ttl=56 time=1238.447 ms
    64 bytes from 212.27.40.240: icmp_seq=610 ttl=56 time=1203.128 ms
    64 bytes from 212.27.40.240: icmp_seq=611 ttl=56 time=1134.264 ms
    64 bytes from 212.27.40.240: icmp_seq=614 ttl=56 time=1161.992 ms
    64 bytes from 212.27.40.240: icmp_seq=615 ttl=56 time=1151.192 ms
    64 bytes from 212.27.40.240: icmp_seq=616 ttl=56 time=1109.232 ms
    64 bytes from 212.27.40.240: icmp_seq=617 ttl=56 time=1112.927 ms
    64 bytes from 212.27.40.240: icmp_seq=618 ttl=56 time=1146.501 ms
    64 bytes from 212.27.40.240: icmp_seq=623 ttl=56 time=1104.243 ms
    64 bytes from 212.27.40.240: icmp_seq=624 ttl=56 time=1127.046 ms
    64 bytes from 212.27.40.240: icmp_seq=625 ttl=56 time=1171.358 ms
    64 bytes from 212.27.40.240: icmp_seq=626 ttl=56 time=1203.073 ms
    64 bytes from 212.27.40.240: icmp_seq=627 ttl=56 time=1130.170 ms
    64 bytes from 212.27.40.240: icmp_seq=628 ttl=56 time=1166.358 ms
    64 bytes from 212.27.40.240: icmp_seq=629 ttl=56 time=1142.206 ms
    64 bytes from 212.27.40.240: icmp_seq=630 ttl=56 time=1165.365 ms
    64 bytes from 212.27.40.240: icmp_seq=631 ttl=56 time=1200.224 ms
    64 bytes from 212.27.40.240: icmp_seq=632 ttl=56 time=1147.735 ms
    64 bytes from 212.27.40.240: icmp_seq=633 ttl=56 time=1191.749 ms
    64 bytes from 212.27.40.240: icmp_seq=634 ttl=56 time=1255.137 ms
    64 bytes from 212.27.40.240: icmp_seq=638 ttl=56 time=1292.954 ms
    64 bytes from 212.27.40.240: icmp_seq=639 ttl=56 time=1279.730 ms
    64 bytes from 212.27.40.240: icmp_seq=640 ttl=56 time=1302.525 ms
    64 bytes from 212.27.40.240: icmp_seq=641 ttl=56 time=1336.374 ms
    64 bytes from 212.27.40.240: icmp_seq=643 ttl=56 time=1012.390 ms
    64 bytes from 212.27.40.240: icmp_seq=644 ttl=56 time=65.759 ms
    64 bytes from 212.27.40.240: icmp_seq=645 ttl=56 time=51.468 ms
    64 bytes from 212.27.40.240: icmp_seq=646 ttl=56 time=51.988 ms
    64 bytes from 212.27.40.240: icmp_seq=647 ttl=56 time=51.072 ms
    64 bytes from 212.27.40.240: icmp_seq=648 ttl=56 time=52.357 ms
    64 bytes from 212.27.40.240: icmp_seq=649 ttl=56 time=54.340 ms
    64 bytes from 212.27.40.240: icmp_seq=650 ttl=56 time=52.362 ms
    64 bytes from 212.27.40.240: icmp_seq=651 ttl=56 time=51.048 ms
    64 bytes from 212.27.40.240: icmp_seq=652 ttl=56 time=50.890 ms
    64 bytes from 212.27.40.240: icmp_seq=653 ttl=56 time=53.816 ms
    ^C
    --- 212.27.40.240 ping statistics ---
    654 packets transmitted, 607 packets received, 7% packet loss
    round-trip min/avg/max/stddev = 50.368/180.610/1477.341/308.931 ms

  • Problem with Time Capsule backup

    My Time Capsule is a first gen (500 GB), and I recently upgraded to Lion on my iMac. It seems like right around the time I upgraded that I started having problems with Time Machine backups. They will complete, but then the disk does not eject from my desktop. I am running the Time Capsule buddy widget, and here's the log file:
    Starting standard backup
    Network destination already mounted at: /Volumes/TimeCapsule
    QUICKCHECK ONLY; FILESYSTEM CLEAN
    Disk image /Volumes/TimeCapsule/Stefano.sparsebundle mounted at: /Volumes/Time Machine Backups
    Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
    100.0 MB required (including padding), 174.27 GB available
    Copied 2353 files (2.0 MB) from volume Macintosh HD.
    100.0 MB required (including padding), 174.27 GB available
    Copied 1656 files (718 KB) from volume Macintosh HD.
    Starting post-backup thinning
    No post-back up thinning needed: no expired backups exist
    Backup completed successfully.
    Waiting for Spotlight to finish indexing /Volumes/Time Machine Backups/Backups.backupdb
    Waiting for Spotlight to finish indexing /Volumes/Time Machine Backups/Backups.backupdb
    Stopping backup to allow backup destination disk to be unmounted or ejected.
    Backup failed because the destination disk was ejected or disconnected unexpectedly!
    You can see at the end where I ejected the disk manually.

    I finally resolved this.  However, I had to erase the entire backup on my 3tb and start with a new backup.  I connected via hardwire to make it go faster.  No problems now.

  • Problem with Time Capsule password

    Hi everybody.
    I have a Time Capsule and I'm trying to perform the backup of my system with Time Machine. I have replaced my old Airport Extreme base with Time Capsule and I've configured everything so that the solid green light is turned on. Now I have my Time Capsule as an Airport Base and Internet is working properly.
    Once I'm opening Time Machine, it asks me what drive I want to use for backup. I choose Time Capsule and then it's asking me an username and a password.
    Please, could anyone tell me what username and password I have to write? I'm trying with my administrator one but it doesn't work. I looked everywhere but I'm not able to find the right UN and PW!
    Please, help!
    Thanks
    Matteo

    Matteo, you might have chosen to secure your disk with accounts rather than a password. To check this, go into the Airport Utility and double click Time Capsule on the left to enter manual setup, then click the disks icon on the top. Choose the file sharing tab and make sure "enable file sharing" is checked, then see if you have it set to "secure shared disks..." with Time Capsule password, rather than with accounts.
    Be warned: if you change this setting, you will lose access to any files already on Time Capsule.

  • Windows internet connection with Time Capsule

    I have recently installed an old version of Windows XP SP2 on my laptop using Bootcamp. It probably needs update. When I wanted to connect to the Internet using my Time Capsule, it didn't work. When I open wireless connections, it shows my TC with strong signal, but when I click "connect", I get the message something like "couldn't connect, you might be too far from device, refresh sources and try again". So far no luck if I unplug my TC and use LAN directly. Can I use TC as my wireless router in Windows mode? If yes, how can I set it up?

    If I remove the ethernet cable and plug it straight into my iMac I have an immediate internet connection.
    That is because your cable modem has "associated" with the iMac.  You need for it to "forget" your iMac and "associate" with the Time Capsule.  Here's how:
    Completely power off the cable modem. This means pulling the power plug from the back of the modem or from the wall AC jack.
    Power off every other device on the entire network. You can power them off in any order that you wish
    Wait at least 15 minutes.  Longer will not hurt at all.
    Power up the cable modem and let it run for 2-3 minutes
    Then, power up the Time Capsule the same way
    Power up each network device one at a time about a minute apart
    Check the network
    If the Time Capsule still does not have an Internet connection, you will need to peform a Factory Default Reset on the device and then start the process above all over again. You will need to reconfigure the Time Capsule again, of course once everything is powered back up.
    Resetting an AirPort Base Station or Time Capsule FAQ

  • Problem with Time Capsule recognizing three USB hub hard drives at one time

    I attached three external drives to my Time Capsule using a USB hub, but it only wants to recognize one drive at a time. I know that all three work individually with Time Capsule and the USB hub, because when I turn off the two other drives the third appears. I can turn these on and off sequentially, and all are individually recognized, but only one at a time. Does anyone know what I would need to do to get Time Capsule to recognize all three drives running simultaneously on the network? I turned Time Capsule on and off, to see if it would then recognize the three drives, but it didn't help. Could the hub be the problem, that it is underpowered? I do have an AC adapter on it. Any help would be appreciated.

    I have the same issue and would love to know if you resolved it with a powered USB hub. Otherwise, i may just return to one external hard drive--though I will miss the double-backup idea. Anyone try the hub change?

  • A series of problems with Time Capsule

    I was an early adopter of Apple's "Time Capsule," which in theory sounds like a great idea but has been a disaster for me in practice. This is the story of my nightmare.
    In theory, Time Capsule is supposed to enable wireless, automatic backups of my hard drive via wifi. I liked the idea because I thought it would save me time and make backups so convenient that they'd be sure to happen.
    In practice, it's been slow, aggravating and buggy as ****.
    After I bought the device, I brought it home and set it up to do the initial backup of my laptop computer. My first mistake, as I learned later, was to try to do the initial backup wirelessly. The Time Capsule has an Ethernet connection that works faster than the wireless connection. (It ought to have a USB or Firewire port, which would be far faster than Ethernet, but apparently the Apple gods decided to save a nickle at the expense of quality and convenience.) It would also have been nice if the manual that came with the thing recommended using Ethernet for the initial backup, but it didn't, so I didn't discover that this was even an option until I had already wasted several days.
    Yes, days. Not hours, but days.
    I started the initial backup on a Wednesday night. My laptop's hard drive had about 130 gigabytes of files on it, and after the initial backup had run for a couple of hours, I did a calculation based on megabytes/minute and figured that it should finish up sometime that weekend. This meant that I couldn't take my laptop away from the house or turn it off, but after I'd already invested a few hours in the process, I figured I'd just let it run until completed.
    Unfortunately, the longer the backup proceeded, the slower the megabytes/minute rate became. By the following Monday morning, it was only 2/3 completed, and the copy rate had slowed to such a crawl that I had no idea when it would finish. I therefore reluctantly interrupted the process, since I had meetings to attend where I needed my computer.
    By that time, I had done some further research online and learned that people were recommending doing the initial backup via Ethernet, so when I got home that Monday night, I decided to do it that way instead of via wifi. However, it was unable to resume the interrupted backup, so I had to start over from scratch. Over the course of several attempts to do this, I discovered moreover that the interrupted backup had corrupted the disk somehow, so eventually I had no choice but to erase the Time Capsule entirely before beginning a new backup. Each of these attempts took a half hour or an hour, so I wasted my Monday evening doing nothing but try and retry to start the backup. (Somewhere in the middle of this I also did a tech support call to Apple, which also meant time on the phone, sitting on hold, etc.)
    Finally, sometime on Tuesday I got the backup started, and by late that evening I had my first incremental backup. Hooray! Or so I thought.
    The thing ran OK for a month or so, and then for no apparent reason I discovered that backups were failing. Why? No idea. I called Apple tech support again. An hour or so on hold, then talking to an operator, then trying various things. Eventually the tech support guy told me I'd have to erase the hard drive again and do a new initial backup. Great. At least I knew by then that I'd need to do it via Ethernet, but of course it took the better part of a day for the backup to run, and starting over meant losing all of the history in my previous backups. But I did it.
    After that, I had a good run for several months...maybe six months. Then, for no apparent reason, the backups started failing again. This time I managed to get the backups working again by unplugging the Time Capsule, plugging it back in, and doing some reset procedures.
    A month later, the Ethernet connection started failing.
    I have an old iMac upstairs that I plugged in to the Ethernet connection so it can access the internet and file-share with my laptop. One day I noticed that the iMac's internet connection was no longer working. After some testing, it turned out that neither the iMac nor my laptop is able to connect anymore through the Ethernet connection. I tried several cables, tried playing around with settings, to no avail. I had a trip to Hong Kong coming up, so I decided I'd worry about the Ethernet connection after I got home.
    On the Saturday before my Monday morning flight to Hong Kong, my laptop died.
    It was working fine on Friday evening. I went to bed, got up, and the screen was black. In a panic, I drove to the Apple store and, after much pleading, got them to look at the thing in a hurry. Their tests showed that the logic board was bad. Fortunately, they had a replacement in stock, so they were actually able to repair the laptop in only two hours.
    Since then, however, I haven't been able to get backups to work at all on my Time Capsule.
    When the laptop died, I figured I might need to restore files from the Time Capsule, so I unplugged it and took it with me on my frantic drive to the Apple Store. After I brought it home and plugged it back in, the laptop recognizes that it exists, but instead of doing an imcremental backup, Time Machine wants to start all over with a backup of more than 140 gigabytes.
    No ******* way.
    My plan at this point is to make an appointment at the Apple Store and take it in to someone at their Genius Bar. Maybe they can figure out why Ethernet isn't working and why the incremental backups aren't happening. In the meantime, I don't know if any of the backups that it has done to date are any good, so it's an uneasy feeling. And, of course, I've wasted more time than I care to think about just tweaking and nursing the thing.
    It just isn't worth it.
    If anyone has any suggestions for what I should be trying at this point, I'd love to hear advice.

    I've got some time here as I wait on my computer (more on that in a moment), so in the meantime I re-read Smokerz's reply to my message. Upon re-reading, I thought I'd respond again.
    Smokerz is saying basically that Time Capsule is great for purposes OTHER than backing up my computer's hard drive: "Make your primary TM backup using an external FW800 drive first. ... I don't do TM on TC but use TC as my internet file server for my family who all lives far from one another and stream movies to my ATV. Much better use of TC, eh?"
    There might be a case for that use of Time Capsule, but the product is advertised and sold primarily as a wireless backup device. The main page for the product on apple.com describes it as "Automatic wireless backup for your Mac. ... Time Capsule is a revolutionary backup device that works wirelessly with Time Machine in Mac OS X Leopard. It automatically backs up everything, so you no longer have to worry about losing your digital life."
    Smokerz is therefore arguing that I should be happy with a product that doesn't work for the purpose for which it is primarily advertised and for which I bought it. I don't have any use for it as an internet file server or to stream movies. To say I should be happy with it for those purposes makes no sense.
    Here's a little update on my experience with this thing. I made an appointment and visited the Genius Bar at the Apple Store yesterday. My appointment was at 10:40. I spoke with *** ****, who by the way is "Lead Genius" at the West Towne story in Madison, WI. I've got no problems with him. Like every other Apple employee I've dealt with locally, he was competent, courteous and and helpful. He quickly fixed my Ethernet problem, but the more important problem -- the failure to connect to my existing backups -- left him stumped as it did me. The problem apparently is that when Time Machine uses the MAC address of your computer's logic board as part of its way of identifying your system. There is a file on the backup drive that stores this information. It's filename consists of a period followed by the old MAC address. There is a procedure for renaming that file and changing some other settings which is supposed to make the backup work again. The procedure is detailed here:
    http://www.macosxhints.com/article.php?story=20080128003716101
    http://discussions.apple.com/thread.jspa?messageID=6893237
    The problem in my case is that the file was missing when I went looking for it. (I hadn't been mucking around on my Time Capsule, so I don't see any way that I could possibly have deleted it.)
    After some scratching his head, *** asked me to leave my computer and Time Capsule with him at the Apple Store and come back at 2:30 that afternoon. When I returned, not much progress had been made. He had found a way to make Time Machine do another initial backup from scratch within the same sparsebundle as my older backups and thought that once that backup completed, there would be a way to connect up with the the older backups. By 2:30, however, the backup had only completed 4 GB out of the 130 gigs on my hard drive. The Apple Store closes at 9 p.m., so I would have had to leave it with them overnight just to get through that stage of the process. I think I mentioned previously that I live an hour's drive from the Apple Store, and since I had already burned another entire day trying to get this thing working, I had *** give it back to me so I could take it home and try to complete the procedure myself.
    Once I got it home, I let the backup run overnight. It took about 12 hours to complete. Now I'm going through the procedure *** gave me, which is documented in a little more detail here on Sean Kelly's blog:
    http://seankelly.tv/blog/blogentry.2008-08-25.8041499927
    I just finished spending an hour waiting for the computer to open my sparsebundle (step three of Sean Kelly's procedure). Only six more steps to go!
    <Edited by Moderator>

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