Internet really slow on my Mac
Hello, thank you in advance for any help.
My computer slows down to a really slow pace that i can't even check my email. I've checked my connection but it seems to be fine.
My husbands internet works fine - which leads me to think it is the computer.
I've tried rebooting the internet but it then just says it cannot connect.
I do still have tiger - wold upgrading it really help it? I do plan on buying it but, I can't till November. (BOO!)
Welcome to Apple Discussions!
Is your husband's internet on a separate account on the same computer, or a separate computer? If it is a separate computer, it is possible you have issues connecting to your router/airport base station/wireless access point.
Do you have a separate box for your internet, and the connecting of multiple machines to the internet? That's the router, airport basetation, or wireless access point. The modem which either hooks into the phone line directly, or the cable line directly, or the satellite dish directly is often able to have a more reliable connection to the computer than the router. To test this, turn off the modem, and connect the computer directly to the modem. If the modem has a LAN and WAN ports, connect it to the same LAN port your husband's computer was hooked up to, and make sure your internet settings are the same as your husband's. If this does not sound like your setup:
1. What is your internet service provider (who do you pay to have internet service)?
2. What modems and/or routers do you have?
3. Is it just one computer hooked up, or multiple?
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I got my MacBook Pro 4 years ago and its getting really slow.
After reading dome threads on this site i downloaded Etrecheck and here are the results.
Any help would be greatly appreciated.
EtreCheck version: 2.1.8 (121)
Report generated 21 March 2015 9:41:28 PM AEDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 814
Video Information: ℹ️
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
spdisplays_display_connector
Intel HD Graphics - VRAM: 288 MB
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Time since boot: one day 2:7:40
Disk Information: ℹ️
TOSHIBA MK3255GSXF disk0 : (298.09 GB)
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.73 GB (150.44 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Configuration files: ℹ️
/etc/hosts - Count: 31
Kernel Extensions: ℹ️
/Library/Application Support/MacKeeper/AntiVirus.app
[not loaded] com.zeobit.kext.AVKauth (2.3.3 - SDK 10.8) [Click for support]
[not loaded] com.zeobit.kext.Firewall (2.3.3 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.2.63 - SDK 10.6) [Click for support]
[not loaded] com.leapfrog.codeless.kext (2) [Click for support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
[not loaded] com.wibu.codemeter.CmUSBMassStorage (1.0.7) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.2.63 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.63 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.63 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.2.63 - SDK 10.6) [Click for support]
Problem System Launch Daemons: ℹ️
[running] com.wibu.CodeMeter.Server.plist [Click for support]
[not loaded] org.samba.winbindd.plist [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.hp.devicemonitor.plist [Click for support]
[loaded] com.hp.messagecenter.launcher.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.leapfrog.connect.authdaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.skype.skypeinstaller.plist [Click for support]
[running] com.zeobit.MacKeeper.AntiVirus.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.akamai.single-user-client.plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[running] com.leapfrog.connect.monitor.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[failed] com.zeobit.MacKeeper.Helper.plist [Click for support] [Click for details]
User Login Items: ℹ️
LOGINserver Application (/Library/Printers/Brother/Utilities/Server/LOGINserver.app)
InstUtilLaunch Application (/Library/Printers/Brother/Utilities/InstallUtility.app/Contents/Resources/Inst UtilLaunch.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.2.9 [Click for support]
net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
Silverlight: Version: 4.0.60129.0 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 2.1 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0 - SDK 10.7
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
QuickTime Plugin: Version: 7.6.6
AdobePDFViewer: Version: 10.0.3 [Click for support]
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
Safari Extensions: ℹ️
Searchme [Adware! - Remove]
DivX Plus Web Player HTML5 <video>
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences [Click for support]
CodeMeter [Click for support]
DivX [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
14% firefox
5% WindowServer
0% ps
0% fontd
0% DirectoryService
Top Processes by Memory: ℹ️
528 MB firefox
176 MB Finder
159 MB AntiVirus
112 MB WindowServer
82 MB mds
Virtual Memory Information: ℹ️
1.07 GB Free RAM
1.29 GB Active RAM
1.01 GB Inactive RAM
784 MB Wired RAM
962 MB Page-ins
3 MB Page-outs
Diagnostics Information: ℹ️
Mar 20, 2015, 07:32:46 PM Self test - passedHardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 814
***Hardware looks fine
***Increasing the RAM can always help with slowness issues
Video Information: ℹ️
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
spdisplays_display_connector
Intel HD Graphics - VRAM: 288 MB
spdisplays_display_connector
***Looks fine
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Time since boot: one day 2:7:40
***You are running an Operating system over 4 years old but it shouldn't effect the speed of your computer
Disk Information: ℹ️
TOSHIBA MK3255GSXF disk0 : (298.09 GB)
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.73 GB (150.44 GB free)
MATSHITADVD-R UJ-898
***Looks fine
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Configuration files: ℹ️
/etc/hosts - Count: 31
***Looks fine
Kernel Extensions: ℹ️
/Library/Application Support/MacKeeper/AntiVirus.app
[not loaded] com.zeobit.kext.AVKauth (2.3.3 - SDK 10.8) [Click for support]
[not loaded] com.zeobit.kext.Firewall (2.3.3 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.2.63 - SDK 10.6) [Click for support]
[not loaded] com.leapfrog.codeless.kext (2) [Click for support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
[not loaded] com.wibu.codemeter.CmUSBMassStorage (1.0.7) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.2.63 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.63 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.63 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.2.63 - SDK 10.6) [Click for support]
***I'm honestly not super familiar with most kernal extensions but I do see you have MacKeeper running which can slow the computer down
****** This next section talks about Launch agents and Launch Daemons.
****Something to keep in mind is that when you first get the computer that all of these folders are empty and the files in them are all third party.
****If you want to see if the system runs better without them Shut the computer down and turn it on while holding the shift key
****This will put the computer into safemode which turns off third party files and extensions and does not let any launch agent/daemons files run.
Problem System Launch Daemons: ℹ️
[running] com.wibu.CodeMeter.Server.plist [Click for support]
[not loaded] org.samba.winbindd.plist [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.hp.devicemonitor.plist [Click for support]
[loaded] com.hp.messagecenter.launcher.plist [Click for support]
***This is the root launch agent folder
***I'd remove all but the first three
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.leapfrog.connect.authdaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.skype.skypeinstaller.plist [Click for support]
[running] com.zeobit.MacKeeper.AntiVirus.plist [Click for support]
***This is the root Launch Daemons folder
***I'd only keep com.adobe.fpsaud.plist and com.microsfot.office.licensing.helper.plist all the others will reinstall them selves if needed.
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.akamai.single-user-client.plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[running] com.leapfrog.connect.monitor.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[failed] com.zeobit.MacKeeper.Helper.plist [Click for support] [Click for details]
***This is your users Launch Agent folder
***I'd remove everything here
User Login Items: ℹ️
LOGINserver Application (/Library/Printers/Brother/Utilities/Server/LOGINserver.app)
InstUtilLaunch Application (/Library/Printers/Brother/Utilities/InstallUtility.app/Contents/Resources/Inst UtilLaunch.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.2.9 [Click for support]
net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
Silverlight: Version: 4.0.60129.0 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 2.1 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0 - SDK 10.7
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
QuickTime Plugin: Version: 7.6.6
AdobePDFViewer: Version: 10.0.3 [Click for support]
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
Safari Extensions: ℹ️
Searchme [Adware! - Remove]
DivX Plus Web Player HTML5 <video>
***The first extension in safari is adware and can be uninstalled
***The second one is a video web player and you could probably remove that as well but it wont effect your speed
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences [Click for support]
CodeMeter [Click for support]
DivX [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
14% firefox
5% WindowServer
0% ps
0% fontd
0% DirectoryService
Top Processes by Memory: ℹ️
528 MB firefox
176 MB Finder
159 MB AntiVirus
112 MB WindowServer
82 MB mds
Virtual Memory Information: ℹ️
1.07 GB Free RAM
1.29 GB Active RAM
1.01 GB Inactive RAM
784 MB Wired RAM
962 MB Page-ins
3 MB Page-outs
Diagnostics Information: ℹ️
Mar 20, 2015, 07:32:46 PM Self test - passed
***Everything else seems fine -
REALLY Slow Internet Loading--Is there a way to make it faster?
I bought a new Macbook 3 weeks ago at the Apple store. I am a long-time pc user who took the Apple plunge mostly because I am sick of getting viruses all the time. Unfortunately, I am pretty disappointed with the speed of the Internet and REALLY slow loading of websites--especially business websites (cnn.com, WAMU, Citibank, WSJ, etc.) It's not my wireless internet connection because I did a side-by-side test. I sat on my couch with my 4 year old Dell pc and the new Macbook and went to the same websites at exactly the same time. My old Dell was always faster loading each website and in some business-related or video-related sites, about 35-55 seconds faster. Is there anyway to make the apple load websites faster or is slow internet just the price I have to pay to be virus-free? Any help would be appreciated. Thanks,
Well here are some things for you.
the macbook has a 2.4 and 5 GHz wifi module. If you have a N wifi router, it may have the ability to process at the 5 GHz range. Un fortunately most receivers are operating in the 2.4 GHz range.
My recommendation is to lock your access point to either 2.4 if it is a draft N spec or G only if a B/G AP.
If you are using security to lock down your access point and are using WPA or WPA2, set the encryption to AES only.
If you have a draft N AP also set the channel width to 20/40
If you have draft N ad set it to 2.4 you will only get 130 Mb speeds on the Macbook. that is the limitation of not using 5 GHz
Check the forums of your AP manufacturer for known issues and make sure your firmware is up to date.
There is nothing inherent with Macs that make the internet slower. They use the same technology as everyone else. The issue is with how you have your AP set and how the adapter in the MB is setup.
I am going to go out on a limb and assume you do not understand the differences in the settings, frequencies, etc of wireless so it might do you good to learn a bit about it first so you better understand how to get the most out of your equipment. I hope what I have posted gets you started int he right direction -
My mac air is running really slow its painful
Problem description:
mac air running really slow since installing yosemite
EtreCheck version: 2.0.11 (98)
Report generated 7 November 2014 14:33:44 GMT
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2011) (Verified)
MacBook Air - model: MacBookAir4,1
1 1.6 GHz Intel Core i5 CPU: 2-core
2 GB RAM Not upgradeable
BANK 0/DIMM0
1 GB DDR3 1333 MHz ok
BANK 1/DIMM0
1 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 288 MB
Color LCD 1280 x 720
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: one day 23:0:2
Disk Information: ℹ️
APPLE SSD SM064C disk0 : (60.67 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 59.46 GB (16.18 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 59.81 GB Online
USB Information: ℹ️
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.icloud.fmfd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.ctkd.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[running] com.kodak.BonjourAgent.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
User Launch Agents: ℹ️
[loaded] com.kodak.KODAK AiO Annual Opt.plist Support
[loaded] com.kodak.KODAK AiO Firmware Updater.plist Support
[loaded] com.kodak.KODAK AiO Software Updater.plist Support
[running] com.kodak.StatisticCollection.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.0.0 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
Omnibar
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Trusteer Endpoint Protection Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
11% mds
6% WindowServer
1% loginwindow
0% hidd
0% fontd
Top Processes by Memory: ℹ️
281 MB com.apple.WebKit.WebContent
86 MB Safari
41 MB WindowServer
34 MB rapportd
28 MB mds
Virtual Memory Information: ℹ️
51 MB Free RAM
523 MB Active RAM
469 MB Inactive RAM
792 MB Wired RAM
5.75 GB Page-ins
570 MB Page-outsIf push comes to shove, create a bootable flash drive and completely wipe you hard disk and reinstall os x. But that means starting fresh, so save pictures and important files to a flash drive.
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