Internet-required apps not connecting (even though internet works!)

Hi, just purchased a shiny new iMac 27inch after my old faithful G5 tower finally went to the great PC in the sky.
Enjoying the experience immensely but have a big problem with bootcamp.
I installed xp service pack 2 via bootcamp and after hundreds of microsoft updates it is now sitting at the most up to date version of xp.
I wanted to do two things with xp initially - install AVG free and steam (both of which I happily run on my windows pc). Problem is that with both applications I get a warning message saying that the app cannot connect without an internet connection.
Now, I do indeed have an internet connection which is running fine. I have tweaked and turned windows firewall completely off - they already have exceptions selected for steam and avg anyway - but still get the same problem.
I have removed both apps several times - and reinstalled - but no joy. Incidentally, normally you would get the startup program for AVG from the internet which then requires the internet connection to download the full program, but found a link to do this direct instead - as I had the same problem with the startup problem. I haven't yet tried, but I would suspect that this may well apply to all applications that need an online update.
I was wondering if this is a problem noted previously, but also if this was something that I may have to alter via the Mac OS?
Any help would be greatly appreciated.

Well, thought I would answer this one myself after I realised what was wrong. The issue was with a faulty and incomplete installation of zonealarm. In fact it was so incomplete that it didn't even appear as any visible files on the hard drive!
First of all I tried to reinstall ZA which brought up an error saying that I couldn't install over the previous version because of an error and I should restart (helpful!)
Of course, restarting didn't do anything to help. So in the end it was a case of going to ZA's support pages to get help and performing some core file removals in safe mode. Don't worry - all clear instructions are available.
So, in the end, this issue was down to a rogue and somewhat zealous installation.
I'm now connected to the internet and steam is happily downloading.
woo hoo!

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