Internet running extremely slow/hanging up

My mac is running extremely slowly while connected to the Internet. It sometime will get to a site and sometimes will hang up and time out. I have an older pc also connected to this wireless connection and it is running very sluggishly too. Can anyone help me? This computer is about a year old and I dob't know enough about it to try and fix things on my own. TIA!!

I am having the same trouble with my Mac. Once I am logged onto Firefox it is generally O.K. but if I leave Firefox and later try to connect again it won't load and I have to shut down the computer and restart in order to get back on the internet.
Help!!!

Similar Messages

  • Mac Book Pro running extremely slow

    My macbook pro randomly began running extremely slow a few days ago. Beach balls almost every time I click on something. Here's the etrecheck not sure if the problem is there. Thank you!
    EtreCheck version: 2.2 (132)Report generated 4/29/15, 12:24 AM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.9 GHz Intel Core i7 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery: Health = Normal - Cycle count = 512 - SN = 9G2260EJ6D3MB
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 0:11:20
    Disk Information: ℹ️
        TOSHIBA MK7559GSXF disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 748.93 GB (590.72 GB free)
                Core Storage: disk0s2 749.30 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Startup Items: ℹ️
        iCoreService: Path: /Library/StartupItems/iCoreService
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [loaded]    com.trendmicro.itis.loginmgr.agent.plist [Click for support]
        [running]    Safe.Connect.client.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.trendmicro.itis.icore.agent.plist [Click for support]
        [running]    Safe.Connect.plist [Click for support]
    User Launch Agents: ℹ️
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [failed]    com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Fantastical    Application  (/Applications/Fantastical.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        Spotify    Application Hidden (/Applications/Spotify.app)
        TmLoginMgr    Application  (/Library/Application Support/TrendMicro/TmccMac/TmLoginMgr.app)
        TmLoginMgr    Application  (/Library/Application Support/TrendMicro/TmccMac/TmLoginMgr.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.2.3 - SDK 10.6 [Click for support]
        Unity Web Player: Version: UnityPlayer version 4.6.1f1 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.10516.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 45 Check version
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            23%    com.apple.WebKit.WebContent(3)
             7%    WindowServer
             6%    Safari
             6%    Spotify Helper(2)
             3%    hidd
    Top Processes by Memory: ℹ️
        596 MB    kernel_task
        360 MB    com.apple.WebKit.WebContent(3)
        213 MB    Spotify Helper(2)
        123 MB    mdworker(11)
        106 MB    Safari
    Virtual Memory Information: ℹ️
        3.23 GB    Free RAM
        4.77 GB    Used RAM
        0 B    Swap Used
    Diagnostics Information: ℹ️
        Apr 29, 2015, 12:03:39 AM    Self test - passed
        Apr 27, 2015, 07:31:12 PM    /Library/Logs/DiagnosticReports/Microsoft Word_2015-04-27-193112_[redacted].hang
        Apr 26, 2015, 02:48:19 PM    /Library/Logs/DiagnosticReports/Safari_2015-04-26-144819_[redacted].hang
        Apr 26, 2015, 02:48:14 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-26-144814_[ redacted].hang

    I am getting the same thing, just started in the last few days, after I installed the updates from Apple.  iTunes plays haltingly and I get the beach balls... l use this laptop for work and it is killing me.
    I opened Console and this is what I am am getting.
    4/30/15 6:51:00.223 AM Mail[231]: AOSKit ERROR: XPC CLIENT: Connection [0x7fd0855eb970] event handler received event with type: [XPC_TYPE_ERROR].  Description: [Connection interrupted]
    4/30/15 6:51:00.367 AM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    4/30/15 6:51:01.447 AM com.apple.iCloudHelper[1727]: objc[1727]: Class FALogging is implemented in both /System/Library/PrivateFrameworks/FamilyCircle.framework/Versions/A/FamilyCircl e and /System/Library/PrivateFrameworks/FamilyNotification.framework/Versions/A/Famil yNotification. One of the two will be used. Which one is undefined.
    4/30/15 6:51:01.692 AM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    4/30/15 6:51:23.000 AM kernel[0]: disk0s2: I/O error.
    4/30/15 6:51:42.000 AM kernel[0]: disk0s2: I/O error.
    4/30/15 6:51:43.009 AM AddressBookSourceSync[1726]: [CardDAVPlugin-ERROR] -getPrincipalInfo:[_controller supportsRequestCompressionAtURL:https://sosweiler%[email protected]/principals/users/sosweil er%40yahoo.com///sosweiler%[email protected]/principals/users/sosweiler%40yahoo.com/] Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x7f98b1e6cef0 {NSUnderlyingError=0x7f98b1e694e0 "The request timed out.", NSErrorFailingURLStringKey=https://sosweiler%[email protected]/principals/users/sosweil er%40yahoo.com/weiler%[email protected]/principals/users/sosweiler%40yahoo.com/, NSErrorFailingURLKey=https://sosweiler%[email protected]/principals/users/sosweil er%40yahoo.com///sosweiler%[email protected]/principals/users/sosweiler%40yahoo.com/, NSLocalizedDescription=The request timed out.}
    4/30/15 6:51:43.012 AM AddressBookSourceSync[1726]: [CardDAVPlugin-ERROR] -getPrincipalInfo:[_controller supportsRequestCompressionAtURL:https://sdl39fan%[email protected]/10978228/principal///sdl39fan%[email protected]/10978228/principal/] Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x7f98b1f1bc90 {NSUnderlyingError=0x7f98b1e6a960 "The request timed out.", NSErrorFailingURLStringKey=https://sdl39fan%[email protected]/10978228/principal/, NSErrorFailingURLKey=https://sdl39fan%[email protected]/10978228/principal///sdl39fan%[email protected]/10978228/principal/, NSLocalizedDescription=The request timed out.}
    4/30/15 6:51:43.013 AM AddressBookSourceSync[1726]: [CardDAVPlugin-ERROR] -getPrincipalInfo:[_controller supportsRequestCompressionAtURL:https://sdl39fan%[email protected]/10978228/principal///sdl39fan%[email protected]/10978228/principal/] Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x7f98b1df0f20 {NSUnderlyingError=0x7f98b1e5b4c0 "The request timed out.", NSErrorFailingURLStringKey=https://sdl39fan%[email protected]/10978228/principal/, NSErrorFailingURLKey=https://sdl39fan%[email protected]/10978228/principal///sdl39fan%[email protected]/10978228/principal/, NSLocalizedDescription=The request timed out.}
    4/30/15 6:51:45.040 AM systemstatsd[394]: assertion failed: 14D136: systemstatsd + 3322 [B963831F-0CDB-3587-AF0A-44A28CE58E47]: 0xa

  • My mac is running extremely slow. More often than not when I try to click something or type something it gives me the "thinking" pointer icon.  I ran the etre check program and got this:

    Problem description:
    Mac is running extremely slow.  Get the scrolling pointer icon every time I click something.
    EtreCheck version: 2.1.8 (121)
    Report generated February 5, 2015 at 7:43:19 AM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 442
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: one day 9:39:51
    Disk Information: ℹ️
        Hitachi HTS545032B9A302 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 318.84 GB (177.71 GB free) - 112 errors
                Core Storage: disk0s2 319.21 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Computer, Inc. IR Receiver
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Agents: ℹ️
        [running]    com.Affinegy.InstaLANa.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [failed]    com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN Hidden (missing value)
        GrowlHelperApp    Application  (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
        Belkin Router Monitor    Application  (/Applications/Belkin/Belkin Router Monitor.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        Silverlight: Version: 4.0.60531.0 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 318.84 GB Disk used: 141.13 GB
        Destinations:
            Back up [Local]
            Total size: 250.06 GB
            Total number of backups: 7
            Oldest backup: 2012-08-25 14:58:25 +0000
            Last backup: 2015-02-04 23:30:59 +0000
            Size of backup disk: Too small
                Backup size 250.06 GB < (Disk used 141.13 GB X 3)
    Top Processes by CPU: ℹ️
            14%    mds
             6%    WindowServer
             0%    fontd
             0%    AppleSpell
             0%    notifyd
    Top Processes by Memory: ℹ️
        391 MB    softwareupdated
        185 MB    mds_stores
        137 MB    com.apple.WebKit.WebContent
        129 MB    Finder
        99 MB    Safari
    Virtual Memory Information: ℹ️
        244 MB    Free RAM
        1.88 GB    Active RAM
        974 MB    Inactive RAM
        1.08 GB    Wired RAM
        34.01 GB    Page-ins
        130 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 3, 2015, 09:59:28 PM    Self test - passed

    Perform SMC and NVRAM resets:
    http://support.apple.com/en-us/HT201295
    http://support.apple.com/en-us/HT204063
    The try a safe boot:
    http://support.apple.com/en-us/HT201262
    Any change?
    Ciao.

  • Macbook Pro running extremely slow

    While still on Mavericks my Macbook Pro 13 mid 2010 (2.4 Intel core 2 duo) sporadically began running extremely slow functions, even the mouse cursor moved in jolts and steps, to type a word in google search engine I had to wait a few seconds after being typed for the word to appear on screen. The internal speaker volume responds 10 seconds after tapping the buttons on the keyboard.  Videos are unplayable in netflix and other sites because picture freezes and runs in jolts and steps. Its Not the internet connection or the streaming.
    I upgraded to Yosemite to see if this would fix the problem, I upgraded the darned adobe flashplayer believing maybe I needed the latest software available for my programs for the computer to run smoothly. I upgraded the RAM to 8GB from 4GB and did not fix the problem. I have more than half of the 500GB hard drive with free space. I'm getting a Java Runtime Environment download prompt to view properly something every time I boot the computer.  The "slowness" comes and goes. But it gets more frequent and worse each day. I can't work.  Could it be some type of malware that makes the computer slow? I can't identify a specific malware to address and remove. Could it be that the fan isn't working properly and runs slow when its too hot?? Please HeLP!!

    a very good and quite current discussion on the issue is here > Mac slow after Yosemite 10.10.1 up-grade - kernel task? - the best of the best here in the forum weigh in here. - Feliz Navidad - ÇÇÇ

  • Ever since my upgrade to lion 10.7.3, and iCloud, my macbook is running extremely slow. What can I do? It doesn't seem like my contacts are pushing through to the computer from iPhone.

    Ever since my upgrade to lion 10.7.3, and iCloud, my macbook is running extremely slow. What can I do? It doesn't seem like my contacts are pushing through to the computer from iPhone.

    Then your basic issues are: too little RAM, incompatible software, dysfunctional installation.
    Add more RAM or kill as many programs that you use until the computer is running normally.
    See App Compatibility Table - RoaringApps. Upgrade any old software.
    Reinstall OS X:
    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Reinstalling OS X Without Erasing the Drive
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list.  Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Alternatively, see:
    Reinstall OS X Without Erasing the Drive
    Choose the version you have installed now:
    OS X Yosemite- Reinstall OS X
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it isthree times faster than wireless.

  • Macbook Pro running extremely slow since updating to Yosemite

    Hello All,
    I am new to the community and I'm hoping your pooled expertise can assist me with my issues. I went ahead and posted the results of my diagnostic scan below. My main concerns are that my Macbook Pro is now extremely slow after OSX updates. Also, laptop is running extremely hot to touch. I have mentioned other ongoing issues. I offer thanks in advance for any assistance.
    Problem description:
    Macbook Pro 13":
    Purchased in mid-2010.
    Most Recent Issue (Main Concern):
    (1) I recently updated OS X from Mountain Lion to Maverick. Computer began running extremely slow and “jerky.”
    (1.1) Shortly after this I updated to OS X Yosemite. Computer runs, and types, even slower than before.
    Ongoing Issues (Greater than one year):
    (1) Extremely short battery life (may last two hours on full charge)
    (2) Macbook runs extremely hot to touch (fan runs continuously but can’t begin to keep it cool)
    (3) SD Card reader doesn't recognize/open an SD card when inserted.
    Lex Cschellings Requested the Following:
    No obvious elements in the list.
    This may well be a dying disk and/or a very bad battery.
    Do following:
    make a new etrecheck list and in the problem description put what Applications->Utilities->SystemInformation says about the battery (under the Power heading in the left panel): give cycle count and battery condition.
    Then post the link in a new thread.
    In the meantime the crash report is probably a French Dictionary issue (font? garcon garçon) you have installed, uninstall that and see if it happens again.
    Lex
    Battery Information is as follows:
    Battery Information:
      Model Information:
      Serial Number: W00324SYZD3LA
      Manufacturer: SMP
      Device Name: bq20z451
      Pack Lot Code: 0
      PCB Lot Code: 0
      Firmware Version: 201
      Hardware Revision: 000a
      Cell Revision: 165
      Charge Information:
      Charge Remaining (mAh): 3205
      Fully Charged: No
      Charging: No
      Full Charge Capacity (mAh): 4350
      Health Information:
      Cycle Count: 987
      Condition: Normal
      Battery Installed: Yes
      Amperage (mA): -2489
      Voltage (mV): 11143
    EtreCheck version: 2.1.5 (108)
    Report generated January 4, 2015 at 11:09:57 PM CST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2010) (Verified)
      MacBook Pro - model: MacBookPro7,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 320M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: one day 1:57:26
    Disk Information: ℹ️
      ST9250315ASG disk0 : (250.06 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Untitled (disk0s2) / : 249.20 GB (85.96 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Internal Memory Card Reader
      Apple Inc. Built-in iSight
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Problem System Launch Agents: ℹ️
    [killed]      com.apple.CallHistoryPluginHelper.plist
    [killed]      com.apple.coreservices.appleid.authentication.plist
    [killed]      com.apple.sbd.plist
    [killed]      com.apple.spindump_agent.plist
      4 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
    [killed]      com.apple.AssetCacheLocatorService.plist
    [killed]      com.apple.ctkd.plist
    [killed]      com.apple.icloud.findmydeviced.plist
    [killed]      com.apple.ifdreader.plist
    [killed]      com.apple.MobileFileIntegrity.plist
    [killed]      com.apple.nehelper.plist
    [killed]      com.apple.softwareupdate_download_service.plist
    [killed]      com.apple.softwareupdated.plist
    [killed]      com.apple.tccd.system.plist
      [killed]      com.apple.wdhelper.plist
    [killed]      com.apple.xpc.smd.plist
      11 processes killed due to memory pressure
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [running] com.google.Chrome.framework.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Google Drive Application (/Applications/Google Drive.app)
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      Dropbox Application (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
      Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      AdobePDFViewerNPAPI: Version: 10.1.7 [Support]
      AdobePDFViewer: Version: 10.1.7 [Support]
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      QuickTime Plugin: Version: 7.7.3
      OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
      Google Earth Web Plug-in: Version: 7.0 [Support]
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          6% ARM
          5% Google Chrome
          2% launchservicesd
          0% AppleSpell
          0% WindowServer
    Top Processes by Memory: ℹ️
      90 MB Google Chrome
      38 MB Google Chrome Helper
      21 MB mds
      17 MB WindowServer
      17 MB System Information
    Virtual Memory Information: ℹ️
      25 MB Free RAM
      952 MB Active RAM
      944 MB Inactive RAM
      578 MB Wired RAM
      9.26 GB Page-ins
      278 MB Page-outs
    Diagnostics Information: ℹ️
      Jan 3, 2015, 09:13:10 PM Self test - passed

    Lex,
    I'm not sure if I did this correctly, or if posting this is what you meant, but here is the DriveDX Health report.
    ### SYSTEM INFORMATION ###
    Report Timestamp                     : January 6, 2015 3:09:15 PM CST
    Report Timestamp (ISO 8601 format)   : 2015-01-06T15:09:15
    Application Name                     : DriveDx
    Application Version                  : 1.3.0.444
    App SubBuild                         : 0
    Application Edition                  : 1
    DriveDx Knowledge Base Revision      : 1/1
    Computer Name                        : <BLOCKED>
    Host Name                            : <BLOCKED>
    IP Address                           : <BLOCKED>
    Computer Model                       : MacBookPro7,1
    OS Boot Time                         : 2015-01-06T13:54:46
    Time Since Boot                      : 01h 14m 29s
    OS Name                              : Mac OS X
    OS Version                           : 10.10.1
    OS Build                             : 14B25
    OS Kernel Version                    : Darwin 14.0.0
    ATA Command Support Tolerance        : verypermissive
    N of drives with S.M.A.R.T support   : 1
    ### DRIVE 1 OF 1 ###
    Last Checked                         : January 6, 2015 2:59:53 PM CST
    Last Checked (ISO 8601 format)       : 2015-01-06T14:59:53
    Advanced SMART Status                : OK
    Overall Health Rating                : GOOD 100%
    Overall Performance Rating           : GOOD 100%
    Issues found                         : 2
    Serial Number                        : 5VCK3CCN
    WWN Id                               : 5 000c50 029e6a4c3
    Volumes                              : Untitled
    Device Path                          : /dev/disk0
    Total Capacity                       : 250.1 GB (250,059,350,016 Bytes)
    Model Family                         : Seagate Momentus 5400.6
    Model                                : ST9250315ASG
    Firmware Version                     : 0008APM2
    Drive Type                           : HDD 5400 rpm
    Power On Time                        : 7,694 hours (10 months 20 days 14 hours)
    Power Cycles Count                   : 4,772
    Current Power Cycle Time             : 1.2 hours
    === DEVICE CAPABILITIES ===
    S.M.A.R.T. support enabled           : yes
    DriveDx Active Diagnostic Config     : Seagate HDDs config [hdd.seagate]
    Sector Logical Size                  : 512
    Sector Physical Size                 : 512
    Physical Interconnect                : SATA
    Removable                            : no
    Ejectable                            : no
    ATA Version                          : ATA8-ACS T13/1699-D revision 4
    SATA Version                         : SATA 2.6, 1.5 Gb/s
    Attributes Data Structure Revision   : 10
    SMART Command Transport (SCT) flags  : 0x103f
    SCT Status supported                 : yes
    SCT Feature Control supported        : yes
    SCT Data Table supported             : yes
    Error logging capabilities           : 0x1
    Self-tests supported                 : yes
    Offline Data Collection capabilities : 0x73
    Offline Data Collection status       : 0x0
    Auto Offline Data Collection flags   : 0x0
    Bay #                                : 1
    I/O Path                             : IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@A/AppleMCP89AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice
    [Known device                       ]: yes
    [Drive State Flags                  ]: 0xc0000000
    [Last State Change Timestamp        ]: 2015-01-06T14:52:48
    [Last State Change Flags            ]: 0x40000000
    [Last State Change Diff Flags       ]: 0x1
    === CURRENT POWER CYCLE STATISTICS ===
    Data Read                           : 2.2 GB
    Data Written                        : 768.4 MB
    Data Read/Write Ratio               : 2.91
    Average Throughput (Read)           : 2.6 MB/s
    Average Throughput (Write)          : 865.2 KB/s
    Operations (Read)                   : 43,921
    Operations (Write)                  : 28,114
    Operations Read/Write Ratio         : 1
    Throughput per operation (Read)     : 52.2 KB/Op
    Throughput per operation (Write)    : 28.0 KB/Op
    Latency Time (Read)                 : 0 ns
    Latency Time (Write)                : 0 ns
    Retries (Read)                      : 0
    Retries (Write)                     : 0
    Errors (Read)                       : 0
    Errors (Write)                      : 0
    === PROBLEMS SUMMARY ===
    Failed Indicators (life-span / pre-fail)  : 0 (0 / 0)
    Failing Indicators (life-span / pre-fail) : 0 (0 / 0)
    Warnings (life-span / pre-fail)           : 2 (2 / 0)
    Recently failed Self-tests (Short / Full) : 0 (0 / 0)
    I/O Errors Count                          : 0 (0 / 0)
    Time in Under temperature                 : 0 minutes
    Time in Over temperature                  : 0 minutes
    === IMPORTANT HEALTH INDICATORS ===
    ID  NAME                                         RAW VALUE            STATUS
      5 Reallocated Sector Count                     0                    100% OK
    197 Current Pending Sectors Count                0                    100% OK
    198 Offline Uncorrectable Sector Count           0                    100% OK
    199 UDMA CRC Error Count                         20,154               100% Warning
    === TEMPERATURE INFORMATION (CELSIUS) ===
    Current Temperature                  : 31
    Power Cycle Min Temperature          : 29
    Power Cycle Max Temperature          : 34
    Lifetime Min Temperature             : 0
    Lifetime Max Temperature             : 46
    Recommended Min Temperature          : 3
    Recommended Max Temperature          : 62
    Temperature Min Limit                : 0
    Temperature Max Limit                : 65
    === DRIVE HEALTH INDICATORS ===
    ID   | NAME                                        | TYPE      | UPDATE | RAW VALUE        | VALUE | THRESHOLD | WORST | STATUS      
       1   Raw Read Error Rate                           Life-span   online        0x173A0E        120           6     99     100%  OK         
       3   Spin Up Time                                  Pre-fail    online           0            100           0     99     100%  OK         
       4   Start Stop Count                              Life-span   online         5,034           96          20     96    95.0%  OK         
       5   Reallocated Sector Count                      Pre-fail    online           0            100          36    100     100%  OK         
       7   Seek Error Rate                               Pre-fail    online       0x5391F35         79          30     60     100%  OK         
       9   Power On Hours                                Life-span   online         7,694           92           0     92    92.0%  OK         
      10   Spin Retry Count                              Pre-fail    online           0            100          97    100     100%  OK         
      12   Power Cycle Count                             Life-span   online         4,772           96          20     96    95.0%  OK         
    184   End-to-End Error                              Life-span   online           0            100          99    100     100%  OK         
    187   Reported Uncorrect                            Life-span   online           0            100           0    100     100%  OK         
    188   Command Timeout                               Life-span   online      0x500050192       100           0     94     100%  OK         
    189   High Fly Writes                               Life-span   online           0            100           0    100     100%  OK         
    190   Airflow Temperature Celsius                   Life-span   online           31            69          45     56    43.6%  OK         
    191   G-Sense Error Rate                            Life-span   online          239           100           0    100     100%  OK         
    192   Power-Off Retract Count                       Life-span   online         3,162           99           0     99    99.0%  OK         
    193   Load Cycle Count                              Life-span   online        720,544           1           0      1     1.0%  Warning    
    194   Temperature (Celsius)                         Life-span   online           31            31           0     44    31.0%  OK         
    195   Hardware ECC Recovered                        Life-span   online        0x173A0E         50           0     43    50.0%  OK         
    197   Current Pending Sectors Count                 Life-span   online           0            100           0    100     100%  OK         
    198   Offline Uncorrectable Sector Count            Life-span   offline          0            100           0    100     100%  OK         
    199   UDMA CRC Error Count                          Life-span   online         20,154         200           0    199     100%  Warning    
    254   Free Fall Sensor                              Life-span   online         2,441            1           0      1     100%  OK         
    === DRIVE ERROR LOG ===
    error log is empty
    === DRIVE SELF-TEST LOG ===
    #   | LIFETIME (H)   | TEST TYPE         | PROGRESS | STATUS                          | LBA of 1st error
    1          7694        Short offline         100%     Completed without error              -    

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    Message was edited by: scribbledtales

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    Highlight Airport
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    After recent OS upgrades and general teenager use, the MacBook Pro all the sudden is running extremely slow.  I am not a really technical person, what should I do to fix? I will start backing up now.
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    http://support.apple.com/kb/HT1564?viewlocale=en_US
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    Most commonly used backup methods: 
    https://discussions.apple.com/docs/DOC-3045
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    https://discussions.apple.com/docs/DOC-6031
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    Report generated December 29, 2014 at 10:50:43 AM EST
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    Click the [Details] links for more information about that line.
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    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6750M - VRAM: 1024 MB
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: one day 22:28:46
    Disk Information: ℹ️
      TOSHIBA MK7559GSXF disk0 : (750.16 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 748.93 GB (434.21 GB free)
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    USB Information: ℹ️
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
      /etc/hosts - Count: 15
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/StartupItems/M-Audio PCI Audio Helper
      [not loaded] com.midiman.driver.MAudioDelta (2.0.8) [Support]
      [not loaded] com.midiman.driver.MAudioDeltaHT (2.0.8) [Support]
      /System/Library/Extensions
      [not loaded] at.obdev.nke.LittleSnitch (2.5.3) [Support]
      [not loaded] com.avid.usb.mboxmini.driver (1.0.5) [Support]
      [loaded] com.digidesign.iokit.DigiDal (9.0.2f4) [Support]
      [not loaded] com.digidesign.mbox2.boot.driver (9.0f4) [Support]
      [not loaded] com.digidesign.mbox2.driver (9.0f4) [Support]
      [not loaded] com.maudio.usb.prokeyssono88.driver (1.8) [Support]
      [not loaded] com.novationmusic.driver.usb.audio (2.3) [Support]
      [not loaded] com.numark.ns6.usb (2.1.18 - SDK 10.7) [Support]
      [not loaded] com.numark.ns7.usb (2.1.18 - SDK 10.7) [Support]
      [not loaded] com.numark.v7.usb (2.1.18 - SDK 10.7) [Support]
      [not loaded] com.paceap.kext.pacesupport.master (5.7.2) [Support]
      [not loaded] com.pctools.iantivirus.kfs (1.0.1) [Support]
      [not loaded] com.ploytec.xonedx.usb (2.0.2) [Support]
      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) [Support]
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      /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
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      [not loaded] com.paceap.kext.pacesupport.panther (5.7.2) [Support]
      [loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) [Support]
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      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) [Support]
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) [Support]
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      [killed] com.apple.coreservices.appleid.authentication.plist
      [killed] com.apple.icloud.fmfd.plist
      [killed] com.apple.rcd.plist
      [killed] com.apple.scopedbookmarkagent.xpc.plist
      [killed] com.apple.telephonyutilities.callservicesd.plist
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      [killed] com.apple.ctkd.plist
      [killed] com.apple.GSSCred.plist
      [killed] com.apple.ifdreader.plist
      [killed] com.apple.nehelper.plist
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      [killed] com.apple.tccd.system.plist
      [killed] com.apple.wdhelper.plist
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      [invalid?] at.obdev.LittleSnitchNetworkMonitor.plist [Support]
      [invalid?] at.obdev.LittleSnitchUIAgent.plist [Support]
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      [running] com.paceap.eden.licensed.plist [Support]
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      [running] hdjsd.plist [Support]
      [loaded] org.firebird.gds.plist [Support]
      [loaded] PACESupport.plist [Support]
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      [failed] com.facebook.videochat.[redacted].plist [Support]
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      [invalid?] com.zeobit.MacKeeper.Helper.plist [Support]
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      iTunesHelper UNKNOWNHidden (missing value)
      GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
      MediaLinkHelper ApplicationHidden (/Users/richardford/Library/PreferencePanes/MediaLink.prefPane/Contents/Resourc es/MediaLinkHelper.app)
      smcFanControl Application (/Users/richardford/Downloads/smcFanControl_2_3/smcFanControl.app)
      Belkin Router Monitor UNKNOWN (missing value)
      Music Manager UNKNOWNHidden (missing value)
      Android File Transfer Agent Application (/Users/richardford/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
      uTorrent Application (/Applications/uTorrent.app)
      iAntiVirus ApplicationHidden (/Applications/iAntiVirus/iAntiVirus.app)
    Internet Plug-ins: ℹ️
      OVSHelper: Version: 1.1 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
      AdobePDFViewerNPAPI: Version: 10.1.8 [Support]
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      DivX Web Player: Version: 3.1.0.13 - SDK 10.5 [Support]
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      iPhotoPhotocast: Version: 7.0 - SDK 10.7
      SharePointBrowserPlugin: Version: 14.1.0 [Support]
      AdobePDFViewer: Version: 10.1.8 [Support]
      WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Support]
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    Audio Plug-ins: ℹ️
      NumarkNS6AudioHAL: Version: Unknown - SDK 10.7 [Support]
      Digidesign CoreAudio: Version: 9.0.2 [Support]
      NumarkV7AudioHAL: Version: Unknown - SDK 10.7 [Support]
      XONE_DX: Version: Unknown [Support]
      NumarkNS7AudioHAL: Version: Unknown - SDK 10.7 [Support]
    3rd Party Preference Panes: ℹ️
      DigidesignMbox2  [Support]
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Growl  [Support]
      M-Audio Delta Family  [Support]
      M-Audio ProKeys Sono 88  [Support]
      Mbox Mini  [Support]
      MediaLink  [Support]
      MusicManager  [Support]
      Paragon NTFS for Mac ® OS X  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          18% mds
          7% WindowServer
          1% Dock
          1% loginwindow
          1% ocspd
    Top Processes by Memory: ℹ️
      234 MB com.apple.WebKit.WebContent
      168 MB Safari
      52 MB WindowServer
      47 MB Finder
      39 MB mds_stores
    Virtual Memory Information: ℹ️
      861 MB Free RAM
      1.31 GB Active RAM
      584 MB Inactive RAM
      1.29 GB Wired RAM
      309.88 GB Page-ins
      977 MB Page-outs
    Diagnostics Information: ℹ️
      Dec 27, 2014, 12:22:31 PM Self test - passed
      Dec 27, 2014, 12:20:04 PM /Users/richardford/Library/Logs/DiagnosticReports/System Preferences_2014-12-27-122004_[redacted].crash

    0. Since you have barely enough Ram, you must be very careful about running too many apps together, and avoid everything that is not really needed, or even not compatible.
    1. uninstall iAntivirus and MacKeeper completely, Counterproductive.
    Uninstall also the Seagate disk software.
    2. you have uTorrent installed and used it. Even worse it runs continuously! This app- as other torrent apps- broadcatsts your data, and the downloaded items are often infected. A mac is much more sensitive than a PC. So carefully examine which apps were so downloaded; and think about it before  using the torrent app again.
    3. In SystemPreferences->Users&Groups->LoginItems   remove ALL  entries, with the minus sign underneath.
    After that restart.
    4. Now uninstall the following:  Growl, smcFancontrol, LittleSnitch, AndroidFileTransfer.
    5. I do not have experience with all those audio and music apps you use, but I expect several are not (yet) compatible with Yosemite. Check that and uninstall what is not ready for Yosemite. Maybe you do not even need some at all.
    6. Rethink which apps are hacked. They may be infected.
    7. In MacintoshHD->Library->InternetPlug-ins  delete the two  AdobePDFViewer plugins.
    8. In MacintoshHD->Library->LaunchDaemons  delete the  Adobe Switchboard plist.
    9. Carefully research the compatibility of Digidesign !!

  • Machine running extremely slow

    I am noticing my machine is running extremely slow. Even with out any Apps open my system memory is only at around 30% so not sure where the band width hog is? Looking at the activity monitor there are allot of things going on / most of which I do not know what they are.
    I just ran an EtreCheck - does anyone here know of a way I can stream line my system to run faster and not chock so much?
    Thanks
    > j
    EtreCheck Report:
    EtreCheck version: 1.9.15 (52)
    Report generated September 27, 2014 at 12:04:09 PM EDT
    Hardware Information: ?
        MacBook Pro (17-inch, Mid 2009) (Verified)
        MacBook Pro - model: MacBookPro5,2
        1 2.8 GHz Intel Core 2 Duo CPU: 2 cores
        8 GB RAM
    Video Information: ?
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1920 x 1200
            AL2016W 1680 x 1050 @ 60 Hz
        NVIDIA GeForce 9600M GT - VRAM: 512 MB
    System Software: ?
        OS X 10.9.5 (13F34) - Uptime: 0 days 0:52:17
    Disk Information: ?
        Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
        S.M.A.R.T. Status: Verified
            EFI (disk0s1) <not mounted>: 209.7 MB
            Macintosh HD (disk0s2) / [Startup]: 499.25 GB (93.33 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
        MATSHITADVD-R   UJ-868 
    USB Information: ?
        Apple Inc. Built-in iSight
        Apple, Inc. Keyboard Hub
            Apple, Inc Apple Keyboard
        LGE Nexus 5
        Apple, Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Firewire Information: ?
        Seagate GoFlex Desk Mac 800mbit - 800mbit max
            S.M.A.R.T. Status: Verified
            EFI (disk2s1) <not mounted>: 209.7 MB
            Backup Disk 2 (SuperDuper) (disk2s2) /Volumes/Backup Disk 2 (SuperDuper): 2 TB (1.62 TB free)
        Seagate GoFlex Desk Mac 800mbit - 800mbit max
            S.M.A.R.T. Status: Verified
            EFI (disk1s1) <not mounted>: 209.7 MB
            Backup Disk 1 (Time Machine) (disk1s2) /Volumes/Backup Disk 1 (Time Machine): 2 TB (1.47 TB free)
    Configuration files: ?
        /etc/sysctl.conf - Exists
    Gatekeeper: ?
        Mac App Store and identified developers
    Kernel Extensions: ?
        [loaded]    com.seagate.driver.PowSecDriverCore (5.1.1) Support
        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) Support
        [loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) Support
        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.1.1) Support
    Startup Items: ?
        ColdFusion8: Path: /Library/StartupItems/ColdFusion8
        ColdFusion9: Path: /Library/StartupItems/ColdFusion9
        IPSecuritasDaemon: Path: /Library/StartupItems/IPSecuritasDaemon
        MySQLCOM: Path: /Library/StartupItems/MySQLCOM
    Launch Daemons: ?
        [loaded]    com.adobe.fpsaud.plist Support
        [loaded]    com.adobe.SwitchBoard.plist Support
        [invalid]    com.oracle.java.Helper-Tool.plist
        [failed]    com.vmware.launchd.vmware.plist Support
    Launch Agents: ?
        [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [running]    com.adobe.AdobeCreativeCloud.plist Support
        [loaded]    com.adobe.CS4ServiceManager.plist Support
        [loaded]    com.adobe.CS5ServiceManager.plist Support
        [running]    com.brother.LOGINserver.plist Support
        [invalid]    com.oracle.java.Java-Updater.plist
        [running]    com.seagate.SeagateStorageGauge.plist Support
    User Launch Agents: ?
        [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [not loaded]    com.adobe.ARM.[...].plist Support
        [not loaded]    com.akamai.client.plist Support
        [not loaded]    [email protected]
        [not loaded]    com.google.keystone.agent.plist Support
        [not loaded]    com.shirtpocket.backupbytime.plist Support
    User Login Items: ?
        FontAgent Activator
        Dropbox
    Internet Plug-ins: ?
        LogMeInSafari64: Version: 1.0.496 Support
        Google Earth Web Plug-in: Version: 6.0 Support
        Default Browser: Version: 537 - SDK 10.9
        Flip4Mac WMV Plugin: Version: 2.2.1.11  Support
        RealPlayer Plugin: Version: Unknown
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
        FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
        AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
        LogMeIn: Version: 1.0.496 Support
        Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
        AmazonMP3DownloaderPlugin: Version: Unknown
        iPhotoPhotocast: Version: 7.0
        LogMeInSafari32: Version: 1.0.496 Support
        AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
        QuickTime Plugin: Version: 7.7.3
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    Audio Plug-ins: ?
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
        Flash Player  Support
        FAPPreferences  Support
        MultiBrowser  Support
        MySQL  Support
    Time Machine: ?
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 464.96 GB Disk used: 378.04 GB
        Destinations:
            Backup Disk 1 (Time Machine) [Local] (Last used)
            Total size: 2 TB
            Total number of backups: 82
            Oldest backup: 2013-10-31 21:32:48 +0000
            Last backup: 2014-09-21 19:05:03 +0000
            Size of backup disk: Excellent
                Backup size 2 TB > (Disk size 464.96 GB X 3)
        Time Machine details may not be accurate.
        All volumes being backed up may not be listed.
    Top Processes by CPU: ?
            13%    mtmfs
             8%    firefox
             5%    WindowServer
             3%    backupd
             3%    Creative Cloud
    Top Processes by Memory: ?
        526 MB    mds_stores
        434 MB    firefox
        254 MB    com.apple.IconServicesAgent
        156 MB    plugin-container
        98 MB    WindowServer
    Virtual Memory Information: ?
        3.80 GB    Free RAM
        2.70 GB    Active RAM
        444 MB    Inactive RAM
        836 MB    Wired RAM
        624 MB    Page-ins
        0 B    Page-outs

    I don't read "etrecheck" reports.
    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" '/S*/*/Ca*/*xpc* >&- ||echo No' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors XPC\ cache );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 50 32 52;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Safari has been running extremely slow for last 2-3 weeks, and crashing

    I have Mac OS X G5 with operating system 10.4.11.
    My Safari 4.1.3 has been running extremely slow for last 2-3 weeks, and crashing very often.
    I have checked with my internet provider and they said everything looks ok in their end.
    Does anybody know what is going on with safari???

    Hi Rusty,
    Best to start your own topic.
    At the top of this window click: New / Discussion.
    Select  Safari from the pop up window.
    Type in your Subject Line
    Then post your crash report.
    Carolyn

  • Runs extremely slow

    Laptop runs extremely slow has since the day I bought it. Games crash, flash player crashes several times a day. 
    This question was solved.
    View Solution.

    kjune wrote:
    Laptop runs extremely slow has since the day I bought it. Games crash, flash player crashes several times a day. 
    You have two problems going on here...
    1. Everyday laptop aren't made for hardcoregaming and overheating will cause your system to crash or freeze or lockup.
    2. Flash problem would indicate corrupt installation files...
    1. Get a Gaming laptop that will cost you 2000US or above
    2. Reinstall flash...
    I am a Volunteer to help others on here-not a HP employee.
    Replies aren't online 24/7 because of Time Zone differences.
    Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

  • Mac book pro safari running extremely slow

    Not sure what to do.  Was working fine yesterday and now today it's slow or not working.  Google chrome is running just fine.  Thank you in advance!  Need help!
    Problem description:
    Safari running extremely slow and sometimes not at all
    EtreCheck version: 2.1.6 (109)
    Report generated January 24, 2015 at 7:25:16 AM MST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (Retina, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro10,1
      1 2.3 GHz Intel Core i7 CPU: 4-core
      8 GB RAM Not upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en0: 802.11 a/b/g/n
      Battery Health: Normal - Cycle count 336
    Video Information: ℹ️
      Intel HD Graphics 4000
      Color LCD spdisplays_2880x1800Retina
      NVIDIA GeForce GT 650M - VRAM: 1024 MB
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Time since boot: 0:43:2
    Disk Information: ℹ️
      APPLE SSD SM256E disk0 : (251 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 249.78 GB (11.71 GB free) (Low!)
      Encrypted AES-XTS Unlocked
      Core Storage: disk0s2 250.14 GB Online
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Adware: ℹ️
      Geneio [Remove]
    Launch Agents: ℹ️
      [loaded] com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Google Drive Application  (/Applications/Google Drive.app)
      Google Chrome Application Hidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 16.0.0.287 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 16.0.0.287 - SDK 10.6 Cannot contact Adobe
      AnyMeeting_v1.6: Version: AnyMeeting_v1.6 1.6 - SDK 10.9 [Support]
      Default Browser: Version: 600 - SDK 10.10
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
      JavaAppletPlugin: Version: Java 7 Update 17 Check version
    User internet Plug-ins: ℹ️
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
      WebEx64: Version: 1.0 - SDK 10.6 [Support]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Java  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          8% WindowServer
          4% Google Chrome
          1% sysmond
          0% fontd
          0% Google Drive
    Top Processes by Memory: ℹ️
      249 MB Google Chrome
      241 MB WindowServer
      206 MB Safari
      206 MB Google Chrome Helper
      172 MB spindump
    Virtual Memory Information: ℹ️
      530 MB Free RAM
      3.75 GB Active RAM
      2.97 GB Inactive RAM
      1.22 GB Wired RAM
      4.17 GB Page-ins
      23 MB Page-outs
    Diagnostics Information: ℹ️
      Jan 24, 2015, 07:20:12 AM /Library/Logs/DiagnosticReports/nsurlstoraged_2015-01-24-072012_[redacted].cpu_ resource.diag [Details]
      Jan 24, 2015, 06:42:49 AM Self test - passed
      Jan 21, 2015, 08:26:20 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-01-21-202620_[ redacted].cpu_resource.diag [Details]

    Please answer as many of the following questions as you can. You may already have answered some of them. In that case, there's no need to repeat the answers.
    Back up all data before making any changes.
    Have you restarted your router and your broadband device (if they're separate) since you first noticed the problem? If not, do that now and see whether there's any change.
    If your browser is Safari, then from the Safari menu bar, select
              Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
    and confirm. If the Downloads button (with the icon of a downward-pointing arrow) is showing in the toolbar, click it and then click Clear in the box that appears. The download history will be removed. Any change?
    If you're running OS X 10.9 or later, select the Advanced tab in the Preferences window and uncheck the box marked
              Stop plug-ins to save power
    Any change?
    Quit and relaunch the browser. Any change?
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Are any other web browsers installed, and are they the same? What about other Internet applications, such as iTunes and the App Store?
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    If Parental Controls is active for any user, please turn it off and test. Any change?
    If only Safari is affected, launch the Activity Monitor application and enter "web" (without the quotes) in the search box. If a process named "Safari Web Content" is shown in red or is using more than about 5% of a CPU, select it and force it to quit by clicking the X or Quit Process button in the toolbar of the window. There may be more than one such process. Any improvement?
    Follow the instructions in this support article. Any change?
    Open the iCloud preference pane and uncheck the box marked Photos, if it's checked. Any change?
    Are there any other devices on the same network that can browse the Web, and are they affected?
    If you can test Safari on another network, is it the same there?
    If you connect to your router with Wi-Fi and you can also connect with Ethernet, do that and turn off Wi-Fi. Any difference?

  • NB-505 runs extremely slow

    My NB-505 runs very slowly even after a memory upgrade to 2GB. I have read comments from other users that this can sometimes result from "bloatware" packaged with the system, eating memory and hurting performance. If this is true, what packaged software should I look for and uninstall?

    kjune wrote:
    Laptop runs extremely slow has since the day I bought it. Games crash, flash player crashes several times a day. 
    You have two problems going on here...
    1. Everyday laptop aren't made for hardcoregaming and overheating will cause your system to crash or freeze or lockup.
    2. Flash problem would indicate corrupt installation files...
    1. Get a Gaming laptop that will cost you 2000US or above
    2. Reinstall flash...
    I am a Volunteer to help others on here-not a HP employee.
    Replies aren't online 24/7 because of Time Zone differences.
    Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

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