Internet running slowly, videos not playing well, everything slowing down. Wifi signal is strong, not sure what the problem is. Help please.
I have had my mac since December of this year. Suddenly it will not play video with stopping every few seconds to load, and my internet is running slower even though the connection is fine and everythiny else in the house on wifi is working well. Whats the issue?
Run this web based browser scan, it will tell you in red and provide a link to the download page.
https://www.mozilla.com/en-US/plugincheck/
Also another great free program is OnyX, just run everything, cleans your machine out on a system level.
You can cancel the reboot to run another cleaning section, just make sure you reboot at the end before using the computer.
http://www.macupdate.com/app/mac/11582/onyx
Also use the Firefox web browser, it's insanely faster, the fasest of all browsers. The choice of Add-ons is numerous, personalization is just awesome. Everything can be changed, moved around etc. Persona's, themes etc. Just insane.
Not only that, Firefox is for Windows, OS X and Linux, the same browser on all.
https://www.mozilla.com/en-US/firefox/fx/
Do a bandwidth test after you fixed Flash.
http://www.speedtest.net/
Similar Messages
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I have always heard that Macs are less likely to get infected with a virus. My computer has been running much slower since I installed Maverick. Just not sure what the problem might be. Is there a way for me to run a diagnosis?
Some have found relief just by reinstalling, but it is more than likely incompatible third-party applications that slow it down.
You will have to investigate to see what it is.
Open Activity Monitor and see if anything is using a lot of CPU% or Memory. If they are, check to see if there is an update for them.
Another place to look is the Console. See if anything is logging repeating messages with throttling and/or respawn in the All Messages list.
Sometimes it is not that easy to root out the problems, but if you have anything that purported to clean, protect, optimize, maintain, or flush your system, then that is likely the cause. -
My iPad shows a message "Cannot find AirPrint printer". I used to use my iPad to print materials using HP wireless printer D110. Now it does not want to print. Is this because I am now using IOS 7? What should I do to solve the problem? Help please.
Restart your WiFi router and printer by removing power for 30 seconds.
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I have tried rebooting phone/app. Phone is connecting to Twitter/iTunes/AppStore all fine. Not sure what the problem is. Every time I hit sign in I get "could not connect to game center server".
same problem on iphone 4s. Other people posting problems too. Must be on Apples end.
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Firefox keeps crashing now that I have Windows 8. I have updatd my Adobe Flash and am not sure what the problem is. Very frustrating.
Hi may you please ask a new question, sclutterd, it gives us troubleshooting info. Nightly is pretty unstable anyways.
* https://support.mozilla.org/en-US/questions/new -
Why would you allow firefox to update computer web-browsers if you have an idea that it will no longer work after the update? And why would you not include instructions for, how to fix the problem? Help Please! Can I go back to the old one?
Ron Bell
[email protected]Mozilla, like many other software companies, thoroughly test their software before releasing it to the public and I'm sure that no problem you are having is intentional.
I do not work for Mozilla but I do have experience of releasing software for public usage.
Firefox has no way of knowing what other software is already on your computer and with millions of combinations it isn't always possible to test for every scenario.
You can go back to the old version of Firefox but that won't always solve your problem.
The web site below tells you how:
https://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20Firefox -
My iphone 5 seems to be stuck in the horizontal view when I'm in the message mode. In all other views I can turn the phone 90 degrees and horizontal to vertical works fine. Not sure what the problem is.
I found a solution!
Perhaps this is just temporary, but I have my display up and working again.
Although the symptoms are different were a bit different, the solution here worked:
http://apple.stackexchange.com/questions/120259/grey-screen-after-login-blue-scr een-of-death-from-cmdr
As I was able to connect to my HD via an external monitor, in the finder, I went to:
1. Macintosh HD --> System --> Library --> Extensions
2. From there I moved all of the files that started with ADM and ATI (19 in total for me) to a folder on my desktop. (You will need to enter your admin password for this)
3. Next was a restart.
4. Then my display started working again.
5. After that, I transferred the files back into my Extensions folder.
6. I then did another restart with my fingers crossed and breath held. It worked.
Also... During the last few days of trying to find a fix, I restored a Mavericks backup to my computer away from Yosemite.
I'm very sure this problem occurred when I put my MBP to sleep, disconnected the power in its sleep, while something was connected to a USB port and unplugging the USB device (for me an iPhone charger) while the MBP was closed.
I hope this helps the next person. -
updated iphone 3gs to os5, now it says sim card not installed, any one know what the problem could be please
well... actually you are right dahveed, i had a dodgy copy of galaxy on fire 2 (boring game), that's what was giving me the issue. i followed your posts about the MAS etc., and discovered this was the problem. Corrected. You're a knowledgable man, thank you
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I got macbook pro about a year and a half ago and up until now it has been running fine.
However, in the last few days, it has been started to run tediously slowly!
It wont allow me to open applications and i have to force quit out of any applications I finally manage to have because they freeze or stop responding.
On Google Chrome, pages become unresponsive every few minutes.
Even writing this post took more than 20 minutes as the laptop kept freezing and the webpage became unresponsive.
It also randomly shuts off and when it restarts, a message comes up saying my Macbook was restarted because of an error.
I haven't downloaded or updated anything that I know of recently that would have caused this.
Ive been reading through some of the fourms on this and I thought it'd be helpfull to post some of the information you may need to help me solve this problem!
Id be very gratefull if any of you could help! Thanks!
In the Activity Monitor, my CPU is currently:
System: 3.40%
User: 4.20%
Idle: 92.40%
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 6:22:39
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (357.93 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 44 - Corrupt!
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] org.eyebeam.SelfControl.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.adobe.AdobeCreativeCloud.plist 3rd-Party support link
[System] com.adobe.CS5ServiceManager.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.divx.agent.postinstall.plist 3rd-Party support link
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
Android File Transfer Agent
Internet Plug-ins:
OVSHelper: Version: 1.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
DivXBrowserPlugin: Version: 2.2 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 Cannot contact Adobe
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
AdBlock: Version: 2.5.45
AdBlock: Version: 2.6.18
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Growl 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
12% WindowServer
4% mds
3% opendirectoryd
3% Google Chrome
2% coreaudiod
Top Processes by Memory:
205 MB com.apple.IconServicesAgent
147 MB Finder
131 MB Google Chrome
123 MB VLC
106 MB softwareupdated
Virtual Memory Information:
516 MB Free RAM
1.43 GB Active RAM
1.40 GB Inactive RAM
676 MB Wired RAM
1.83 GB Page-ins
0 B Page-outsPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Not sure WHAT the problem is exactly. . .
Okay, so here is the situation. I go through Qwest for our wireless internet service. The router for our service is upstairs in our two-story house. We have a few different electronic devices running off of the internet at any given time, including 2 iMac G5's, an Intel Based MacBook, a Wii, and a PC Laptop that my father uses downstairs occasionally.
Well, it SEEMS like our internet service is the most reliable when all but one device is turned off. What i mean by this is that our internet seems to be the most reliable when there is only one computer on at a time. Otherwise, when either my brother and I are using the internet simultaneously, or my computer is on and i get online with the Macbook, the internet will frequently cut in and out every 5 minutes.
We have contacted Qwest and had our router changed 3 times, and still we have the same results. I dont want to go through the hassle of a 4th router, and I thought it may have something to do with the computers themselves. What could be the problem? Are the macs running on some same frequency or something that could be causing the issue? Any help is deeply appreciated, for this problem is severely annoying.
Any information will be given if asked for.
Thanks! ^^"the internet will frequently cut in and out every 5 minutes."
TIP: Set your email client to check for emails every 5 minutes. This will "trick" your ISP into thinking that you are not idle.
I can't tell if you have cable or dial up service.
http://docs.info.apple.com/article.html?artnum=106748 Mac OS X: Troubleshooting a dial-up/PPP Internet connection
http://docs.info.apple.com/article.html?artnum=106749 Troubleshooting a cable modem, DSL, or LAN Internet connection
http://docs.info.apple.com/article.html?artnum=24887 Network Connection Troubleshooting
Until more knowledgeable users chime in here, suggest that you research the Knowledge Base Articles for your issue if none of the above are helpful.
Good luck! -
Hard Drive Issue Not Sure What The Problem Is
I am using an
HP Pavilion HPE h8-1360t
I am running Windows 7 (64 bit)
So here is the problem. Every so often ( I think it has happened three times now) as recently as two days ago everything on my monitor freezes, sometimes it even becomes a blurry mess of pixels and my PC just shuts off entirely.
When trying to restart I often hear the hard drive clicking and a few times I have seen the PXE-MOF error saying it can't read the disk or that there is no disk to read from. Thankfully everything is backed up regularly. The real funny thing comes later.
The next morning I turn on the PC so I can write down the error message in full. No clicking, Windows starts normally and none of my files or data is missing.
I have recently installed Crystal Disk Info to get a better idea of what might be wrong, but other than the bad sector reallocation everything shows up as good. The bad sector count is realtively low (85) and the number isn't jumping or spiking at all after several restarts. It's almost as if the original error never ahhapend.
Again, this would be the third time this has happened. Anyone have an idea as to why?Hello Anthony-Lewis,
You’re having a random problem with your HDD.
Do a hard reset.
Turn the computer off.
Remove the power cable and the battery.
Hold down the power button for 15 sec while booth power sources are removed.
This should reset the hardware in the computer.
As you power it back on tap the F2 key. This will load hardware diagnostics.
Run the startup test.
This will test all the hardware in the system and detect any problems.
It could be that the HDD is failing and that it is just writing around the bad sectors.
Let me know how everything goes
Have a good day. -
My iPad seems to download fine on everything except my mail. It just gets stuck in download mode. What's the problem?
Hi Vickie2014,
Thanks for visiting Apple Support Communities.
It sounds like your iPad may not be receiving email messages properly. The troubleshooting steps in this article can help with troubleshooting email on your iPad:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Best Regards,
Jeremy -
When I connect my iPAD to my PC it no longer opens it at as device in itunes.
This has worked in the past.
I don't have problems with my old iPOD. That is recognised and syncs ok.
Also, the PC recognises the iPAD as a drive so I'm not sure why it doesn't open it in itunes... Very frustrating.Thanks, this helped. THere was a new version of iTunes I downloaded to my PC and now the iPad is recognized.
The problem now is that I get the message that I cannot backup my iPad as my PC is not authorised, even though when I click to authorize it says my PC is already authorized.
I will click through the forum to see if there is an answert to this. -
HELP --Not sure what the Problem is Port, Firewall or OTHER.
I'm pretty sure the problem is with *MY MacBook Pro* itself or a Port or Firewall setting. I'm just not sure. I tested it on my Son's Mac and it works fine when I log in using HIS Mac I have no problems at all using my account on His Mac.
Here is my problem for Posting in here. When ever I sign into my RedBox account I get the following ERROR.>>> " The page at http://www.redbox.com says:The Google Maps API server rejected your request because you do not have permission to use this service over SSL." I've contacted RedBox directly and they say it's my Mac. Got any ideals or do you need more info. ? Using either Browser FireFox or Safari give me same problem. I don't see anywhere where RedBox is denied access to my computer.My Question has been fixed / Resolved. Here is the answer. In FireFox 4.0 now under tools, Add-ons and *_IF you have HTTPS Everywhere_* Which I do then you will have to open the HTTPS Preferences box and remove check mark from Google API save or exit and restart Firefox problem fixed. I found out how to fix this from HTTPS Everywhere's own web page under Contact us. Thanks to them my problem was fixed. I guess no one uses https as a safety back up on there browser. I do.
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Hello there!
So a few weeks ago now I made a schoolboy error and spilt a small amount of water over my 2009 macbook pro while it was closed. It wouldn't wake up when I opened it so I decided to try and open it up, although it took me forever to find a screwdriver small enough to get the back off. When I finally managed to take a look, there was a small amount of moisture on the battery. I left it to dry for a day or so, although probably not as long as I should have done and then when I tried to boot it up again it worked!
However!
Since its been working again, the battery has permenantly said that it's 'not charging' although often it does seem to charge in spite of this. I had thought / hoped that this might be fixable simply by replacing the battery, but I dont want to spend a load of money on a battery, should there be more to the problem than this. Also I have noticed that the battery says 'replace soon', rather than 'replace now' which makes me wonder if the problem could in fact be something do with the logic board instead.
Does anyone have any suggestions as to what I could do next? Of course I would like to be able to fix it and have a normal working battery again, but failing that, some insight as to where the problem might lie would be extremely helpful.
Here is all the battery info, which doesnt really mean much to me, but may be of some use. Many thanks to anyone who helps!
Battery Information:
Model Information:
Serial Number: 9G*****VNA
Manufacturer: DP
Device name: bq20z451
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0003
Hardware Revision: 0002
Cell Revision: 0100
Charge Information:
Charge remaining (mAh): 2185
Fully charged: No
Charging: No
Full charge capacity (mAh): 3545
Health Information:
Cycle count: 1174
Condition: Replace Soon
Battery Installed: Yes
Amperage (mA): -1156
Voltage (mV): 11241
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 16
Disk Sleep Timer (Minutes): 180
Display Sleep Timer (Minutes): 15
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 16
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 16
Wake On AC Change: No
Wake On Clamshell Open: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: No
Charging: No
<Edited by Host>Do you know how easy it would be to just take the battery out......
That depends on your MacBook Pro variant, which we don't yet know (don't know your OSX version either). Different variants and screen sizes have different battery specs. If you need to find out your model before replying, you can enter your serial number in this Apple web page:
Check Service & Support Coverage
And it will translate to a model. If that doesn't work (I'm having to give options here because I don;t know your OS version):
1) For Mac OSX 10.7 "Lion" and later, do "About this Mac" and, in the resulting window, press the "More Info..." button to get this:
The red arrow I added indicates your model and screen size.
2) For Mac OS 10.4 through 10.6, do the same except the "More Info..." button will bring up this screen:
Again my red arrow poiints to pertinent data. Please post that code BUT not any serial numbers. With these OS versions you need to provide the screen size separately, either 13, 15 or 17 inch.
Once you've gone to this trouble it is a very good idea to add it to your equipment line in your forum profile so helpers don't ahve to go through this again for future questions. See my equip line below for an example of enough info to get fast help.
Allan
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