Internet sale configuration

CRM Experts ,
Now i'm learning SAP CRM,
pls anyone can send me the doc internet sale configuration guide to [email protected]
thanks in adv,
das

hi,
just talked to a couple of SAP ISA experts during a prepartion confcall for an upcoming customer visit.
the specific ISA / Internet user, which you configure in the R/3 system do not support SSO2 tickets, therefore you had this issues.
the only possibility would be to use another third party access management product like the Sun Access Manager with its specific SAP WAS 6.40 authentication agent do get a full SSO feeling also for your ISA users.
in addition to that the JES Access Manager can also add additional security to your SAP EP 6.0 environment by using the specific JES AM EP 6.0 agent as gatekeeper of all incoming HTTP/HTTPS authentication processes.
greetings

Similar Messages

CRM 2007 - Internet Sales Step-by-Step document

Hi Gurus
As per note 544843 I am looking for a document which is supposed to be accessible on the SAP Marketplace but I have not been able to locate it.
Document Name is: SAP Internet Sales: Implementation & Configuration - Step-By-Step
Where can this document be found?
Maximum points for the correct answer.
Many Thanks
Panduranga

Hi,
If I have understood correctly your issue is that you went through C74 - E-Service Building Block Guide, and found a reference for the SAP Note 544843, which in turn refers to the "SAP Internet Sales Configuration and Implementation."
Have you checked for the date of the SAP Note? It is dated 26.08.2002, which is prior to the release of even CRM 4.0! It refers to the above document on the SAP Service Marketplace. The note is Release Independent, however, it is clear that the issues mentioned are for SAP CRM 3.0!
Further if you check the link below, these are the latest guides that were published for CRM 2007, which does not contain C14 - Internet Sales. C74 as I mentioned before, is for E-Service or ICSS (Internet Customer Self Service), which is different from Internet Sales.
http://help.sap.com/bp_crmv12007/CRM_DE/BBLibrary/html/BBlibrary.htm
Going by the above, I feel I have sent you the absolutely perfect document, please correct me If I'm wrong!
Thanks & Regards,
Nelson.

Configuration "Internet Sales" 1.5

Hi, I install the producto "Internet Sales" 1.5 (BP_ERP5SAL) in the stack Java CRM system.
whe logon user with role Internet Sales show messages error:
Portal runtime error.
An exception occurred while processing your request. Send the exception ID to your portal administrator.
Exception ID: 03:31_26/05/11_0028_113541250
Refer to the log file for details about this exception.
The log in visual administrator:
Content pass of Application Integrator failed.
Component Name:       com.sap.portal.appintegrator.sap.WebDynpro,
Context Name (iView): pcd:portal_content/com.sap.pct/specialist/com.sap.pct.erp.salesrep.bp_folder/com.sap.pct.erp.salesrep.15.bp_folder/com.sap.pct.erp.salesrep.15.roles/com.sap.pct.erp.salesrep.15.salesrep/com.sap.pct.erp.salesrep.sales_process/overview_folder/com.sap.pct.erp.salesrep.overview/com.sap.pct.erp.salesrep.today/com.sap.pct.erp.salesrep.pending,
Top Layer:            WebDynpro/TopLayer,
Producer ID (FPN):    null,
System Alias:         SAP_ECC_SalesService,
Help please.

There are actually few distinct steps involved, and I am not sure where you stand.
1. Web Channel is a suite of Java Web applications that can installed in any SAP Java stack. SAP Portal in only optional. You don't need SAP portal unless it is required for business reasons.
2. As long as the web channel applications are configured (XCM) properly they can run independently. It is assumed that the backend ECC system is fully configured and functional.
3. Download public-key certificate of Portal Server. Use the Keystore Administration tool to download the verify.der file from the portal.
4. Import public-key certificate of Portal Server to component system's certificate list and add Portal Server to ACL of component system. Transaction STRUSTSSO2.
5. [Configuring SAP Web AS ABAP to Accept Logon Tickets from the J2EE Engine|http://help.sap.com/saphelp_nw04/helpdata/en/cb/ac3d41a5a9ef23e10000000a155106/frameset.htm]
Also, read the building block document in the link I gave you earlier.
Steps 3, 4 and 5 basically define and establish the trust and SSO.
One important point to know if you care is -- though the Web Channel applications are Java based web applications, they don't run as J2EE clients using SSO. The applications use a "generic JCo - system user" to logon stealthy first. Then, if the application is run in portal, then using the portal MYSAPSSO2 cookie, they check the SSO trust between the portal and the back-end system.

Configuring internet sales

Hi All,
we are using CRM 4.0 and want to configure Internet sales. Can someone send me the configuration guide or step by step procedure for configuring it. We are using CRM as standalone without R/3.
Thanks & Regards,
Plz send the docs to [email protected]
suman
Message was edited by: srinivas janga

Hi, Animesh,
Can you pls forward the configuration document of <b>Intenet sales</b> at my email id
[email protected]
Thanks
Jayesh

Configurable product in internet sales

hello friends......
can anybody tell me is there any setting required for configurable product in internet sales

Hi This is the case when we have CRM-R3:
And here is the procedure:
1.1.1.1     Creating Knowledge-Base Objects in R/3
Use
A knowledge-base object is a Container for distributing configuration-relevant master data from the R/3 System to the IPC sales configurator knowledge base.
A knowledge-base object determines which objects are downloaded for produce configuration with IPC. Different runtime versions support versioning of the R/3 database for the knowledge base.
A knowledge base object in the R/3 System contains:
     Basic data, such as name, description, and status
     Language-dependent descriptions
     One or more knowledge-base profiles
Procedure
1.     To carry out the activity, choose one of the following navigation options:
SAP R/3 Role Menu     Creating Knowledge Base Objects
Transaction code     CU31
SAP Menu     Logistics  Central Functions  Variant Configuration  Knowledge Base  Knowledge Base Object  Create
2.     Enter a name in the Knowledge-base object field, for example KB_BEST_PRACTICES.
3.     Choose Enter.
4.     On the Create Knowledge Base Object screen, enter a description and a status.
You can only replicate a runtime version that has status Released.
3.     Choose Profiles.
4.     Choose Create and enter for example KB_PROFILE_BP as KB profile and KB Profile Best Practices as description.
5.     Choose Enter.
6.     Enter the material or class from which you want to start configuration as the OO class, and enter the variant class type.
7.     If you do not enter a user interface, the SCE appears with its standard interface and groups characteristics according to the interface design settings defined in R/3.
The User interface field is a reference point for interfacing to customer-specific programs. You can refer to this field in your program to link a customer-specific user interface to a knowledge base.
8.     Choose Save.
Result
The knowledge base object is now defined. Before you can download the knowledge base, you must create a runtime version.
1.1.1.2     Creating Runtime Versions in R/3
Use
The runtime version is a replicable copy of all the configuration-relevant master data of a knowledge-base object that is valid on a specified date. The runtime version thus fulfills a versioning function.
It ensures that each object is downloaded only once, even if:
     It occurs in different places in the configuration model
     You have defined more than one knowledge-base profile
Procedure
1.     To carry out the activity, choose one of the following navigation options:
SAP R/3 Role Menu     Creating Runtime Versions
Transaction code     CU34
SAP Menu     Logistics  Central Functions  Variant Configuration  Knowledge Base  Runtime Versions  Create
2.     In the knowledge-base object field enter the name of your knowledge-base object
3.     In the Version field enter the name for your runtime version and confirm.
4.     On the Create Runtime Version: Basic Data screen, enter the following data:
Fieldname      value     description
Valid from     <date>     default is today's date
Status     1     Released
Plant     <numeric key for your plant>
BOM application     <key for the application for selecting your BOM>
Language key     <blank>     We advise you to leave the Language key blank.
Incl. Actions (converted to procedures)          If you use actions for either configuration profiles or BOM items in the SCE, select Incl. actions (converted to procedures).
You can only download a runtime version that has status Released.
If you leave the Language key field blank, descriptions are downloaded in all languages. Missing descriptions can cause errors!
Only actions for configuration profiles and BOM items are converted to procedures Actions for characteristics and characteristic values are ignored!
5.     Choose Save.
6.     Generate the runtime version.
Result
The program collects and compiles all the relevant objects, checks the class network for consistency, and saves the runtime version. The runtime version is now ready to download
For detailed information about the generation of a runtime version, display the R/3 application log. To do this, start transaction SLG1, then enter log object PPVA and sub-object KBMT.
Regards,
Vivek

CRM 5.0, e-Commerce 5.0, e-Selling (Internet Sales)

Dear all,
we are currently facing problems getting the e-Selling (Internet Sales) application to work. Unfortunately none of my colleagues and I have worked with these applications.
We are using:
- NetWeaver EP 7.0 Portal Level 12
- SAP CRM 5.0 with BBPCRM 5 Level 10
We have deployed:
- Business Package for SAP CRM 5.0
- Business Package for High Tech Channel Management 5.0
Shouldn't the e-Selling (former Internet Sales) application already be there as default within the e-Commerce 5.0?
And isn´t the e-Commerce 5.0 included in the SAP CRM 5.0 as default?
Is there any special package that must be deployed to the SAP CRM 5.0 or EP 7.0 Portal? Except "SAP e-Commerce for SAP R/3" and the "Internet Sales" packages because they must be obsolete for our systems i guess.
Lots of questions....
Thank you very much for your help & Best regards

Q Shouldn't the e-Selling (former Internet Sales) application already be there as default within the e-Commerce 5.0?
Answer: NO. there is no e-Selling default application.
Please do the following:
1)You have to download the right application from the service.sap.com and then deploy the default application to the WAS ( you can maybe use the same Portal WAS).
2)further you need to configure the ISA application( B2B or B2C) using the XCM
3)setup a shop. install and configure TREX. Create a Product catalog and replicate it to TREX.
4) Make design decision on UME/Single Sign-on etc etc
5) ALL the above steps assumes that a Transaction type which you need to use in ISA scenario is already in place
6) Further IPC relevant stuff needs to be done depending on what kind of prices you want to display.
these are the most basic things which you NEED to do.
Dipender Singh

Log In Error in Internet Sales R/3 Edition

Hi,
I´m working with Internet Sales R/3 edition, not CRM.
I´ve created a contact (Ej.'1') assign to a customer.
I´ve created an internet user (tx SU05) with the same contact code ('1').
When I try to access to the web, I enter '1' in the user name and the SU05 password but I get this error message:
"Runtime error. Contact the administrator".
Is there some customizing missing??
Can somebody give me a hint?
Thanks in advance,
Valle.

Hi Valle:
First, have you configure your ISA R/3 via XCM? Third, is your user is set as SU05 user which you can verify fom IMG? Third, did you try to create an user via using internet user administration, a web version? If you tried them all and you still have the same problem, enable your ABAP debuger then you should be able to find out the root problem.
good luck,
Chao-sheng

White screen/page shown after logon to Internet Sales

Hi!
We have installed Internet Sales R/3 Edition for B2B and have configured it with XCM according to the documents "CRM Web Application Installation Guide 4.0, SP0" and "Internet Sales R/3 Edition", the latter found on SAP Best Practices. Both Shopadmin and B2B are configured and the "jcoping" ping test works in both cases. The user in R/3 is of "standard type" and not of "service type" or alike. This user can logon to the NW04 portal using R/3 as method of authentication. That's why he's chosen for ISA as well.
But when I try to logon to Internet Sales with this user I just get a totally blank page and a URL that looks like this:
...:50000/b2b/b2b/login.do;jsessionid=(J2EE4082300)ID4082350DB181644782240539570End;saplb_*=(J2EE4082300)4082350
I don't know if this is good or bad. Before I corrected some settings another person had done in the XCM, I got two different messages when trying to log on:
"Name or password is incorrect (Please repeat logon)"
first and then
"Error in user administration, call our hotline "
(Depending on what settings I had done).
First I thought I was making progress since the URL indicates some kind of session id etc, but then I saw that I got the same URL with "session id" even if I just wrote rubbish at the logon.
Does anyone have any ideas about what to do?
Best regards
Benny Lange

Take a look at OSS Note 635775.

Beginning Internet Sales R/3 Edition

Hi everybody!
I'm about to start a project with Internet Sales R/3 Edition, and I can't find documents to know more about this product. Any help?
Thanks in advance,
Juan

Hi Fernando,
The number of users that log on to your system can be viewed anytime by checking the transaction AL08 at the basis layer.
Roughly, each logged in user will appear with his Business partner ID as the login ID in the above transaction.
If I have logged into the web shop with the user id XYZ, then in AL08, XYZ will appear at least once. It may be more if you are performing several operations on the webshop simultaneously- searching in one window, payment in another window etc.,
Hence, at any point in time if 100 users are logged in, you will see at least 100 connections to your ABAP layer. For anonymous users, i.e. users who are not logged in, you will see entries with the JCO user, (user id specified by you in the XCM for jco component).
Further, you can control the number of users who log in to your webshop using the paramter "maxcon" in the jco component in the XCM configuration for your application.
Hope this helps.
Thanks & Regards,
Nelson Raj.

Internet Sales application 2007 - Best Practice

Hi Gurus
Has anyone completed a successful CRM 2007 Internet Sales (ISA not ICSS) configuration exercise.
If anyone has completed the set-up please could you inform me of the documents you referenced in order to achieve this.
Many Thanks
Babu.

SAP has confirmed to me that there is NOT a CRM6/7 ISA Best Practices guide.
We used the C14_BB_ConfigGuide from our CRM4 Best Practices install and made some assumptions on what had changed. I do not think this is still available here and am not sure if I am able to send it to anyone. Someone from SAP or an Admin can tell us.
I also found here the following docs that have bits and pieces of the puzzle.
ECO_Authorizations.CRM5.0 - I think I found this on Sateesh's site, but probably a link around here for it. - CRM E-Commerce Authorizations
Release 5.0
SAP_ISA60_DevAndExt - SAP E-Commerce
6.0 u2013 Landscape, Basics and Concepts.
Web AS - Web Application Development
Title: Working with Java Server Pages and Servlets
Benny Schaich

Setting up webshop in CRM Internet Sales

Hello
I am using mySAP CRM 5.0.
We are using Internet Sales component of CRM.
We have the enviornment setup to launch ISA.
I am doing Building blocks C14.But I am not getting the initial USER logon screen for WEBADMIN.So somthing seems to be missing.
If someone who has done webshop setup in ISA please email me a step by step procedure on how to setup webshop right from initial steps with screens.
I would really appreciate it.
maximum points will be rewarded.
please email to [email protected]
Thanks

Hello Bhupendra,
Please check the following:
1) You access the XCM tool at: http://<host>:<port>/<web app name>/admin/xcm/init.do
2) Login using WEBADMIN or equivalent ID
3) Create a Customer Application Configuration
Once you have selected the configuration that suits your needs go to Edit mode.
1. Enter a configuration Name and choose Create.
2. Configure the application configuration by associating configuration data with the configuration parameters. There is a description for the scenario of each configuration parameter in the last column of the parameter table.
Regards
Message was edited by:
Gopala Turaga

CRM 2007 - Internet Sales on Linux

Hi
I'm configuring Internet Sales and the Best Practice Guides refer to Windows Server configuration but I'm configuring for for Linux Servers.
Has anyone done this and if so where did you source the relevant config documentation.
Many Thanks
Panduranga

Hi Panduranga,
What component of the Internet Sales are you configuring on Linux?
Web Server (Images) ? J2EE Application Server? ABAP Backend (CI+DB) Instance?
If I'm right, I think you refer to the Web Server meant for the images that were maintained in the Product Catalog. We had configured the Image Server succesfully in Unix and Windows, however we stuck with Windows since the maintenance was easier.
In terms of feasibility, the image server can definitely be installed on the Linux OS, however, sadly there is no documentation by SAP for the same.
As far as my knowledge is concerned, you need to do the following:
1. Provide user based FTP access to the Web server, which creates the directories on the Web server based on the Product Catalog item GUIDs. (43,44,45 etc.,)
2. Configure a Web Server with anonymous access to HTTP for writing and reading. This is used by the ABAP instance to transfer the documents and the various contents to the Web server in the respective folders as created in the previous step.
If you satisfy the above pre-requisites then you should not face any issue using your Linux servers. The SAP Product Catalog interacts with the Web Server at the time of replication, and its interaction is through the HTTP and FTP protocols, hence the OS of the Web Server is irrelevant.
Having said that, you could face issues with different OSes in terms of the tighter security restrictions they apply for the above two protocols.
Hope it helps.
Thanks & Regards,
Nelson

Internet Sales 4.0 RFC specific debugging problems

Hi all!
Has anyone succeeded in using the modification-config.xml file to debug a single given stateless RFC function set as a parameter to the following structure:
<param name="jco.client.abap_debug.func" value=""/>
We have succeeded in debugging all by just setting the following in place:
<param name="jco.client.abap_debug" value="true"/>
But if we try to debug a single RFC by specifying as per the documentation:
<param name="jco.client.abap_debug.func" value="RFC_GET_FUNCTION_INTERFACE"/>
The ABAP debugger does not get launched. We have tried this with a number of functions, in upper and lower case characters, etc. but this only seems to work if we choose to debug all the RFCs by leaving the value parameter empty.
Again: Are we missing something here or is does this just not work? Could this have something to do with the JCO downgrade that SAP had us do for the SP6 release?

Hi,
The following threads could be of help:
Re: Internet Sales 4.0 (R/3 Edition) & ECC 6.0
Upgrading ECC5.0 to ECC6.0 and Internet Sales ISA4.0 CRM4.0
The JCO settings need to be configured and pay special attention to the password issues (lowercase causes the login to fail)
Regards,
Srikishan

Deploy error on SAP J2EE (CRM/Internet Sales)

We are using Internet Sales for CRM 4.0 on SAPJ2EE 6.20 SP24.
When deploying the application I get a strange error message saying:
WARNING 1 - Error can't load Servlet com.sapmarkets.isa.core.ActionServlet :
java.lang.NoClassDefFoundError: com/sap/util/monitor/jarm/sat/ISatCheck
I don't understand why I get this. The application cannot be run since I get the same error when trying to access the webpage (//localhost:80/b2b/b2b_prot/init.do). I have tried to register all relevant libraries using the changelib and changeref commands.
Anyone have any suggestions!?
Best Regards
Andreas

Hi,
You seems to be right about the build tool.
Now when I try to access the application it gives the following error message:
java.lang.Exception: No XCM application configuration has been passed and there is no default XCM application configuration defined. Check XCM configuration
But when I enter the XCM configuration http://localhost/b2b_***/admin/xcm/init.do
(with correct user and password) I cannot change anything.
Under Start->Options I cannot change paths. I cannot change any settings under Application Configurations under neither SAP nor Customer.
Is there some setting missing?
Best Regards
/Andreas

CRM 5.0 E-Commerce B2B Internet Sales Pricing Not Working

We have configured a demo of B2B Internet Sales using SAP Best Practices Building Blocks (C14) along with other CRM building blocks. Pricing in CRM through CIC Web client is working properly. In Internet Sales, no pricing appears in the catalog or in the shopping basket. In the shopping basket the message "Pricing Document Could Not Be Created" appears. No additional information appears to be available in the ISA application.
When the order is saved after ignoring the pricing message, it is shown in CRM (CIC) with an error message "Pricing Document Currency Missing". Entering the currency "USD" through CIC causes pricing to appear. So this looks like some type of configuration issue where the ISA application is not finding the currency.
Any ideas would be appreciated.
--Will.

Thanks Srinivas,
Another member on my team found that we needed.
1. The Sales Order Transaction (ISBB) for Internet Sales was configured to use the wrong pricing procedure. It should have been "ISA Coll Show (Bskt)".
2. In the Sold-to business partner, the Sales Area Data needed to have the Sales Organization and Distribution Channel 02 with a blank Division.
CIC uses the same Sales Area data but with a Division specified. This is still somewhat confusing to me.

Internet sale configuration

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