Internet Sales application 2007 - Best Practice

Hi Gurus
Has anyone completed a successful CRM 2007 Internet Sales (ISA not ICSS) configuration exercise.
If anyone has completed the set-up please could you inform me of the documents you referenced in order to achieve this.
Many Thanks
Babu.

SAP has confirmed to me that there is NOT a CRM6/7 ISA Best Practices guide.
We used the C14_BB_ConfigGuide from our CRM4 Best Practices install and made some assumptions on what had changed. I do not think this is still available here and am not sure if I am able to send it to anyone. Someone from SAP or an Admin can tell us.
I also found here the following docs that have bits and pieces of the puzzle.
ECO_Authorizations.CRM5.0 - I think I found this on Sateesh's site, but probably a link around here for it. - CRM E-Commerce Authorizations
Release 5.0
SAP_ISA60_DevAndExt - SAP E-Commerce
6.0 u2013 Landscape, Basics and Concepts.
Web AS - Web Application Development
Title: Working with Java Server Pages and Servlets
Benny Schaich

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CRM Survey in B2C Internet Sales Application

We have CRM 2007 and are live with B2C Internet Sales Application (ISA). Now we want to make Customer Surveys accessible via B2C ISA.
For security reasons, we do not want our B2C Internet Customers to have access to the CRM system. Therefore the BSP option is ruled out. I have seen some blogs on how to enhance security for BSP option but that is also not approved in our organization so BSP option is totally ruled out.
SAP help documenation mentions following:
http://help.sap.com/saphelp_crm70/helpdata/en/ee/eaf995082649c6a594511e1f48672d/frameset.htm
Internet Scenarios
Since Internet users cannot be allowed access to the CRM system for security reasons, surveys have to be made accessible in a different way. You can do this by downloading the required HTML survey to your PC. From here, you can:
Copy the HTML survey into any Web site
Send the HTML survey attached to an e-mail
Internet Scenarios
In Internet scenarios, results can be returned by the following methods:
Mailto
In this case, a mail client, for example, Microsoft Outlook, needs to be set up in advance on the client machine. Survey results are sent to a CRM Server Mail User, that is, a u201Cmachineu201D user. From here, the results are routed to the CRM system for further processing.
http(s)
Note
The http(s) case is recommended, because the user does not have to have a personal e-mail account. Here, the survey results are first sent to a Survey Mailer. The Survey Mailer receives the http request and then mails the results to the CRM Server Mail User, where they can be processed. The Survey Mailer needs to be set up by the administrator at the customer.
For presenting the Survey on ISA, we would like to take the option of Copy the HTML survey into any Web site as suggested in SAP help and would like to get back the results as per SAP help recommendation of https(s) above.
We need guidance on follwing
1. How to download and then copy the HTML surveys into any website (ISA)
2. Detailed steps that are needed for gettting back the survey results.
By the way...we do understand the survey functionality and have been successful in testing the BSP option so we are not looking for general information.
Thanks
Vijay

Hello Vijay,
Could you please share the information on solution steps used as per the requirement??
I'm working on the similar one.
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SAP CRM V1.2007 Best Practice

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we are preparing the installation of a new CRM 2007 system and we want to have a good demo system.
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knwoing that we have an ERP 6.0 IDES system we want to connect to.
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Reading the BP Quick guide, it is mentioned that in order to have the full BP installation we need to have a ERP system with another Best Practice package.
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Thanks a lot for your answer Padma Guda,
The difficult bit in this evaluation is that we don't know exactly the
difference between the IDES and the Best Practice. That is to say,
what is the advantage to have a CRM Best Practice connected to an ERP
IDES as opposed to a CRM IDES system connected to a ERP IDES system?
As I mentioned, we already have an ERP IDES installed as back end system.
I believe that if we decide to use the ERP IDES as the ERP back end, we will loose some of the advantage of having an ERP Best practice connected to an CRM best practice e.g. Sales area already mapped and known by the CRM system, ERP master data already available in CRM, transactional data already mapped, pricing data already mapped etc.
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Creating Billing Unit in CRM V1.2007 Best Practices C05

Hi,
in C05 (Org Model with HR Integration) for Best Practices V1.2007 I have to create a Billing Unit.
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For Creation of the Corporate Account i need a Number Range and a Grouping.
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Maintaining Number Range and Grouping for Business Partners is described in C03.
In the Solution Builder C03 comes after C05.
So I have first to finish C03 manually via SPRO or at least I have to maintain a Number Range and a Grouping so that I´m able to create the Billing Unit as an Corporate Account and then proceed with C05?
Regards
Andreas

Hi Padma,
We are facing the same issue while installing Baseline Best practices.
"Transport numbers not fullfill the requirement"
We are trying to activate full solution.
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Iam not able to find a solution for this on service market place.
Thanks & Regards,

JEE5 Application Architecture Best Practice.

Hi Everybody
I am going to redesign a moderate size application (not v big but larger then normal).
Now I have few Question in my mind.
I am using JSF as front-end, EJB3 Session Bean for Business Logic and last but not the least JPA as domain model.
1 - With JPA we have a domain classes. Now its better to use entity as manage-bean for JSF or manage bean should be saperate.
2 - Using DTO (Data Transfer Object) is good practice or not in JEE5.
3 - Simplicity or Complexity but with EntityManager I feel no need of DAO but I am used to with DAO pattern. So again as best practice I have to make 1 session bean as DAO and call it from all the session bean where I write business logic or forget about DAO session bean and call EntityManager from all session bean everywhere.
4 - For initializing EJB JNDI is 1 way other way is
@EJB EJBCLASSNAME ejbclassobject; //this auto initialize and create object.
Initializing like above is standard or it is an extended support from some app server.

Hi,
Follow my opinion:
1 - With JPA we have a domain classes. Now its better to use entity as manage-bean for JSF or manage bean should be saparated.
>> I think that Managed-Bean must be separated, because you can need to bind you Visual Components to it too.
2 - Using DTO (Data Transfer Object) is good practice or not in JEE5.
>> You can put your Entity as a member of you Managed Bean.
3 - Simplicity or Complexity but with EntityManager I feel no need of DAO but I am used to with DAO pattern. So again as best practice I have to make 1 session bean as DAO and call it from all the session bean where I write business logic or forget about DAO session bean and call EntityManager from all session bean everywhere.
>> For CRUD operation I don't create a additional class, but for complex business logic, you can use a separated class (Business Manager)
Best regards

Web application security best practice?

Hi guys,
I am developing web app using JSF + Spring + Hibernate. I got a user backing bean which handling user login and logout session. Hence if user sign-in successfully, I will just set userLogIn=true in the userBean.java. I really don;t know if this is the best practice for handling user login session. Any security probelm here? Please advice, Thanks !
regards,
kmthien

hi
you can also find a lot of info about security handling and JSF if you search the forum.
thanks.

CRM 2007 - Best Practice C72 - FTP & HTTP Destinations

Hi Gurus
I'm busy with configuring our Internet Sale and am now stuck on this issue.
In C74 under Index 3.1.2.1 3.1.2.1
          Creating RFC Destination for FTP and HTTP
When I run program RSFTP005 the 2 destinations are created perfectly.
When I run program RSHTTP05
          Destinations SAPHTTP is created perfectly
          However destination SAPHTTPA ends in error.
The Log is as follows:
SAPHTTP check
Check RFC destination SAPHTTP...
... OK.
Ping RFC destination SAPHTTP...
... OK.
Check RFC destination SAPHTTPA...
Destination incorrect. Delete
What could the issue be?
Maximum points for a solution as my client is waiting for this system.
Many Thanks
Panduranga

Hi
Resolved this by going to SM59 located the existing RFC Connection SAPHTTPA and deleted it.
Then reran SE38 as required for program RSHTTP05.
No issue

How do I prepare my iMac for sale? And best practice for transferring media to a new system.

This is my first time posting in a forum, so I will apologize in advance if I'm doing something wrong. I've tried to search for a very clear answer to my questions in the existing discussions, but have not had much luck.
I ordered a Macbook Pro today and would like to sell my current iMac to supplement some of the cost. I purchased my iMac in March of 2011 with OS X Snow Leopard preinstalled. I've since updated to Mountain Lion. When my computer came in it did not have OS DVDs, so I am not sure exactly how to take it back to factory default and remove ALL of my information safely in order to prepare it for sale. I'm afraid to tell it to format if I am going to need a boot disc/drive to reinstall the OS. I've been trying to research all day and have learned that I will not be able to sell it with the current OS, only the one that came with the computer at the time of purchase (to the best of my understanding).
Secondary to all of this, I have a question about backing up info and porting it to my new system. I have run the Time Machine backup to my external hard drive. However, I DO NOT want to port it to my new MBP as an image of my past machine. I did that when I got my iMac from my old MBP and my iMac thinks it is a MBP (MBP EFI/SMC Firmware Update Icons in my system utilities folder as well as identified as a Macbook Pro on my network). I've never been able to get all of these things to go away and I feel like it's chewing up hard drive space for no purpose whatsoever. I also worry that it could create system issues that I'm just not savy enough to catch before they are beyond control. That being said, I'd like to begin fresh with my new MBP. What is the best method of bringing my photos from iPhoto and music/movies/books/etc from iTunes to my new system? My word documents are easy enough...I keep 3 flash drives updated with them at all times.
Thanks in advance!

Whoever said you can't sell you iMac with the current Mac OS X is wrong, I believe.
Unfortunately, it is not wrong.
Any OS purchased/obtained at the app store - as is the case here - is not transferable. The license is tied forever to the Apple ID used to obtain it. The SLA states that the seller needs to erase the drive and reinstall the original system.
@ Kamikazwe:
You can call Apple and give them your serial number and they will send you copies of your original disks at a nominal charge.
You do need to use your original Snow Leopard disk, boot from it, erase the drive, and reinstall Snow Leopard. The buyer of the machine will need to purchase his/her own copy of Lion or Mountain Lion with their own Apple ID or they will never be able to reinstall or update the OS.
SLA Excerpt:
3. Transfer.
A. If you obtained the Apple Software preinstalled on Apple-branded hardware, you may make a one-time permanent transfer of all of your license rights to the Apple Software (in its original form as provided by Apple) to another party, provided that: the Apple Software is transferred
together with your Apple-branded hardware; (ii) the transfer must include all of the Apple Software, including all its component parts, printed materials and this License; (iii) you do not retain any copies of the Apple Software, full or partial, including copies stored on a computer or
other storage device; and (iv) the party receiving the Apple Software accepts the terms andcconditions of this License. For purposes of this License, if Apple provides an update (e.g., version 10.8 to 10.8.1) to the Apple Software, the update is considered part of the Apple
Software and may not be transferred separately from the pre-update version of the Apple Software.
B. If you obtained your license to the Apple Software from the Mac App Store, it is not transferable. If you sell your Apple-branded hardware to a third party, you must remove the Apple Software from the Apple-branded hardware before doing so, and you may restore your system to the version of the Apple operating system software that originally came with your Apple hardware (the “Original Apple OS”) and permanently transfer the Original Apple OS together with your Apple hardware, provided that: the transfer must include all of the Original
Apple OS, including all its component parts, printed materials and its license; (ii) you do not retain any copies of the Original Apple OS, full or partial, including copies stored on a computer or other storage device; and (iii) the party receiving the Original Apple OS reads and agrees to
accept the terms and conditions of the Original Apple OS license.

Application communication - Best practice

Hello
I am eager in understanding the best ways to create communication between applications (Server to client) in Java.
In the past, I have attempted to make applications using the Socket and ServerSocket class. The concept works of course, but I was wondering if this technique is also being used on enterprise level.
I would be most interested in:
- A system that does not rely on request & response, so that the client can receive information without requesting any.
- The ability for users to send and recieve String messages. (e.g. server announcements).
- The ability for users to send and receive objects. (e.g. sending or receiving user information).
- (optional) Security (e.g. encrypted information).
- (optional) Possible communication with clients using different technologies (e.g. .NET client) while using a server in Java.
Any information about this is greatly appreciated.
Vincent

A system that does not rely on request & response, so that the client can receive information without requesting any.Datagram
The ability for users to send and recieve String messages. (e.g. server announcements).Ditto. Investigate Multicast also.
The ability for users to send and receive objects. (e.g. sending or receiving user information).RMI.
(optional) Security (e.g. encrypted information).SSL.
Possible communication with clients using different technologies (e.g. .NET client) while using a server in Java.SOAP.
I think you should spend a bit more time with Google, or better yet buy a book or three on Java networking. This one is good: [http://www.amazon.com/Fundamental-Networking-Java-Esmond-Pitt/dp/1846280303|http://www.amazon.com/Fundamental-Networking-Java-Esmond-Pitt/dp/1846280303]

Application Server Best Practice Config.?

Hi All
We currentely have an R3 System with 7 application servers which I want to check are running optimally. I have been looking around for some documentation on the best config settings and windows settings, but I have not been very successful.
Does anyone have any documentation, notes or links that will help?
Thanks in advance
Phil

A system that does not rely on request & response, so that the client can receive information without requesting any.Datagram
The ability for users to send and recieve String messages. (e.g. server announcements).Ditto. Investigate Multicast also.
The ability for users to send and receive objects. (e.g. sending or receiving user information).RMI.
(optional) Security (e.g. encrypted information).SSL.
Possible communication with clients using different technologies (e.g. .NET client) while using a server in Java.SOAP.
I think you should spend a bit more time with Google, or better yet buy a book or three on Java networking. This one is good: [http://www.amazon.com/Fundamental-Networking-Java-Esmond-Pitt/dp/1846280303|http://www.amazon.com/Fundamental-Networking-Java-Esmond-Pitt/dp/1846280303]

Application resize best practice

Hello, I have one question when making a chromeless application. In my application I have several different states where each state is different in dimension. For now I have been resizing the application window whenever a state change occurrs but since I have several different states this is starting to get confusing to change the width and height whenever a side tab opens or whenever a login panel slides down. Am I doing this the right way or can I start with a dimension that is the size when the application is at it's maximum and forget about changing the dimension every time? Since it is chromeless, you don't actually see the application background anyway..... I thought that if the application is set to a certain dimension then it will take up that amount of space on the desktop regardless of whether it might only have one button inside.....

I assume you've already found an answer for this old question.

WS application configuration - best practice advice

Hi there,
I'm a newbie on web services.
I'm currently developing a Web Service using JAX-WS 2.1 and deploying on Tomcat 6.
I'm wondering where to put my application's configuration. If I was developing a standalone java application I would put it in a Java Properties file or perhaps use the Java Preferences API.
But this is not a standalone java application, it is something that runs in a container, in this case Tomcat.
I have a fealing that web.xml is the intended place to put this information but I've also read posts discouraging this. I'm also in the dark as to how to access the information in web.xml (Context parameters section) from within my web service.
Basically I would like to use a solution which is a much standard as possible, i.e. not tied to any specific container.
Thanks.
Changed typo: "have" changed to "how"

What is the model number of the switch?
Normally a switch that cannot be changed does not have an IP address. So if your switch has an address (you said it was 192.168.2.12) I would assume that it can be changed and that it must support either a gui or have some way to set or reset the switch.
Since Router1 is using the 192.168.1.x subnet , then the switch would need to have a 192.168.1.x address (assuming that it even has an IP address), otherwise Router1 will not be able to access the switch.
I would suggest that initially, you setup your two routers without the switch, and make sure they are working properly, then add the switch. Normally you should not need to change any settings in your routers when you add the switch.
To setup your two routers, see my post at this URL:
http://forums.linksys.com/linksys/board/message?board.id=Wireless_Routers&message.id=108928
Message Edited by toomanydonuts on 04-07-2009 02:39 AM

Jco connection error while calling Custom FM in CRM Internet Sales Application

Hi ,
I am trying to do some customisation in the CRM ISA 4.0 development component.
Have followed the steps given in the Development and Extension Guide and tutorial PDF
Steps done for Custom RFC Call
1.       Create RFCs
2.       Edit file backendobject-config.xml in folder project_root\b2b_z\WEB-INF\xcm\customer\modification:-
3.       BackendBusinessObject Jco -
4.       BusinessObject -
5.       Edit file bom-config.xml in folder project_root\b2b_z\WEB-INF\xcm\customer\modification
6.       BusinessObjectManager BoM
7.       BackendAware-
8.       config.xml - to add custom actions
9.       Action creation
10.     Page : Order_change.jsp.
The backend is the CRM system while making a call to the CRM system the connection to the CRM system is not working .
Similar to what is given in the tutorial the getDefaultJCoConnection() is used .
But gettting null at the JCO connection.
JCO.Function func = getDefaultJCoConnection().getJCoFunction(‘CRM_ISA_SHOP_GETLIST’);
This is how my custom FM is being called.
Can someone help me with what may be the possible reason for this call failure.
While debugging and checking it shows null pointer exception in the JCo connection .
Thanks
Chinju

Hi Hamendra,
When the code debugging was done in Java then we got just the NullPointerException for the JCo.
In the nwa log shows
where BackendBusinessObjectBaseSAP is the standard Java Class in the ISA
Error at
com.sap.isa.core.eai.sp.jco.BackendBusinessObjectBaseSAP.getDefaultJCoConnection(BackendBusinessObjectBaseSAP.java:46)
Thanks
Chinju

How to remove header from B2C webshop from internet sales application?

Hi All,
I am working on B2C webshop. I need to design a user registration page which has only workarea section and no other section in the page. I have been able to remove the header contents, but the area in which header jsp was placed is looking empty which looks awkward. I need to occupy the whole page with workarea only. How to do it? Do we need to do any changes in layout-config.xml? If so, please tell me how to do the changes.
TIA.
Regards,
Serene

Hi Serene,
Please don't make any changes into layout-confix.xml directly.
Please try below two options.
1. First try to play with \b2c\root\mimes\b2c\stylesheet.css stylesheet.
2. If you don't get any luck then please try to find any property in B2C's XCM.
Please update.
Thanks,
Hamendra

Where do we put Validations in Internet Sales Application

Where do we put validation on user input data in ISA.
like in Actions,BO,BE.Please tell where exactly we do it.
I need to compare Sold to Party with Ship to Party and Bill to Party.Any idea how i can do it.

There was some problem from crm side....It working now

Internet Sales application 2007 - Best Practice

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