Internet Sales Order Management

Hi Crm gurus, let me know the
CRM 4.0 Internet Sales Order Management?
piotns wil reward
vasanth

Hi,
[Catalog and Order Management in E-Commerce|http://help.sap.com/saphelp_crm40/helpdata/en/97/296b4c8ab55446a9130871a73b368c/frameset.htm]
Please follow the above link. Hope you got what you are searching for.
Regards,
Sateesh Chandra

Similar Messages

Sales Order Management - Stock reservation

Need some help on the solution for a sales order management situvation for a hardline retailer
A hardline retailer takes direct orders for customer at the store and the stock is delivered to the customer from the warehouse.
They have one central warehouse all stores check for inventory at the warehouse before creating the sales order.
Once the stock availbility is checked , the sales associate at the store accepts the order and takes acceptance on the delivery dates and process the payment (100% advance) in the POS and then creates a sales order in IS retail
Problem: The process post the inventory check step takes 20 min and often there are situvations where the stock is reserved for some other store . The stores often have unfulfilled orders despite checking inventory before sales order system.
Question : How can this be handled , is there any way store can block the stock required during which the sales process is completed.

Hi Madhav,
spontaneously, I have the following idea:
You could create a different storage location in the DC/Warehouse (Storage location "Sales Orders).
When you make the availability check, you check general stock. If there is stock and the stores wants to use this, you could create a transfer posting from general stock to sales orders stock.
So, the stock is no longer available for other stores which look at the general stock.
After that, you can proceed sales order processing. The delivery process should use the sales order storage location, which can be customized.
Regards,
Tobias

Obia sales order management application

hi guys,
i have installed obia sales order management app .. when i gcc check in obiee admin tool .. some dimension dont have joins ...what do i do with those dimensions?
regards

make joins or if you dont need for reporting then remove from logical and resentation layers.

Sales order management certification

Hi,
I will be appearing for SAP Certified Application Professional - Sales Order Management with SAP ERP 6.0(P_SD_60).
Can any one let me know from where can I get relevant material, and also some question & answers.
Thanks in advance...

Hi,
For SAP SD certification you have to read following books.
SCM 600 : PROCESS IN SALES & DISTRIBUTION
SCM 605: SALES
SCM 610: DELIVERY
SCM 615: BILLING
SCM 620: PRICING
There will be 80 questions in total and the Pass percentage is 70 for SD.
You will have sufficient time of 3 hours and be cool
major question will be Process oriented and fully prepare all the questions like Plant determination, shipping point .
There will be 5-6 question of solution manager.
Please go through the First thread in the forum, you will get enough material.
Please also go thorugh the following link for more insight.
http://www.sap.com/services/education/certification/certificationfinder.epx?context=%5b%5b106%7c1%7c3%5d%5d%7c
WISH YOU GOOD LUCK for your CERTIFICATION.
thanks,
santosh

Standard Sales Order VS. Internet Sales Order

Greetings!
Can someone advise what the difference is between a standard sales order (TA) and an internet sales order (ISBB or ISBC)? If I create an internet sales order, is that order converted to standard order automatically? If not, how can this order be replicated into R/3?
Thanks!
Leon

Hi Leon,
Internet order and standard order are both same except the order type. To replicate the internet sales order to R/3 you have to maintain the standard settings like, order type, number ranges, item categories and item category determinations between both the systems.
Just treat the internet order like a standard CRM sales order and do all the configurations required to replicate into R/3. You should look into the '09 - Replication' best practice document to implement this scenario
Reward if helps,
Regards,
Paul Kondaveeti

SAP Certification Exam for sales order management

Hello All,
I am an SAP SD Consultant with 5 yrs of experience. My experience spans across different areas in SD which includes integration experience as well.
Off late i decided to appear for a certification exam & found the same in SAP website. SAP is offering the following certification exam as it relates to SO Management
"SAP Certified Application Professional - Sales Order Management with SAP ERP 6.0"
Can somebody advice/sugges me on if i can prepare for this exam on my own based on my work experiece or is it better to go to a centre which offers a certification training. I would appreciate any suggestions/comments
Thanks,
Vinay

Hi Vekat,
Having knowledge is good but certification comes in different way. There will be questions from SAP materials and it might be just one line from the PDFs.
Its good to go thru the SAP materials applicable for this certification which can help you to prepare for it in a better way.
If you donot have these materials then you may go thru e-learnings/classroom trainings either from SAP Eduction or from its affiliated institutions.
Regards,
Subhash

Internet Sales Order - Additional attributes

Hi,
I have a requirement to enable Certification Requirements for products being sold. Process goes like this -
Customer places a Sales Order on Internet via Internet Sales Solution. While placing the order, customer would select the types of certifications required for the product for example: certificate on country of origin, Quality certificate etc. User should be able to select multiple such certificates as required, while creating the Sales Order. Is there any way I can achieve this? I am thinking about using additional attributes (via Set Types and attributes) assigned to the product master. But, by assigning these to the product master, can I see the same attirbutes in the Sales Order in Internet Sales? Secondly, can these attributes (with values) be transferred back to R/3 Sales Order? Any suggestions will be appreciated and properly rewarded for good answers.
Thanks in advance

Hi Gopala,
Yes. You can use additional products attributes to display the required certification parameters.
But these attributes can't be transfered onto the sales order by default. You need to some java development / abap development to extend the sales order.
If you want to transfer the same attributes to R/3 order then you have enhance the BAPIMATICS strucuture so that the middleware transfers them.
Also you need to extend R/3 sales order to hold these attributes. This is a complex scenario and you need to design a good functional specification document before even attempting the design
Let me know, if you need any further info.

Do not forget to reward if it helps,
Regards,
Paul Kondaveeti

Can we restrict the flow of Internet sales order created in b2b by status

Hello,
I am creating a sales order in b2b webshop and the status is Inprocess then i login to CRM Web UI as sales maanger
and then i release the sales order only then the sales order will flow to ERP,
can we achive this and how? in my case as soon as i save the sales order it is flowing to R3
any help is much appreciated
Thanks
chandu

hi,
i found one post where the colleague had similar issue and it was solved with the status profile change
chekc the following link
CRM - Order Status - How to set 'Distribution lock' on Order creation/Save.
cheers
chandu

Minimum Order Value for an internet sales order in the webshop

Hi Guys,
I have a requrement of maintaining Minimum Order Value (MOV) for an order created in B2B webshop.
We have a condition type AMIZ which supports the same function in ECC. Will it support CRM too?
Current implementation is CRM 5.0 and the backend is R/3 4.7.
Thanks in advance,
Srinivas

Hi Srinivas,
I believe condition type AMIZ is available in CRM by standard. So its should support. Offcourse you ll have to assign the required requirement routines / condition base values.
Regards,
Gaurav Gera

Changing Sales Order in Internet Sales R/3 Edition

Hi All,
I am looking for information about Internet Sales R/3 Edition and I am trying to understand a little bit about it process flow and I have an imediate question:
Is it possible to change a internet sales order after submiting it (for e.g changing item quantities, including new ones ore even deleting the sales order)?
Every documentation I have searched (like the SAP CRM Best Pratices) only explains the creating and displaying process of sales order an nothing is mentioned about changing or even deleting those sales orders.
Does anyone can help me on this?

Hi Eduardo Trigo,
Yes. You should be able to change the submitted internet sales order as long as the order status remains 'Open' i.e. the ordered quantities are not delivered.
You should be able to see the 'Edit' button on an opened order as long as the order status is 'Open'
If you delete all existing line items then the order will get deleted automatically.
Do not forget to reward if it helps
Thanks,
Paul Kondaveeti

What is order management?

what is order management?
is it a general term used for OTC cycle in SD or something else??
<REMOVED>

Hi
Below are details of Sales Order Management
Internet Sales
SAP Internet Sales (R/3 Edition) provides an e-commerce platform that enables SAP users to rapidly turn the Internet into a profitable sales and interaction channel. Internet Sales (R/3 Edition) offers everything customers need to sell products over the Internet: catalog browsing, product search, shopping basket, check-out, saving and retrieving shopping baskets, order status, and order history.
Field Sales
Mobile Sales for Handheld comprises a broad range of business applications to be processed offline on a mobile device, e.g., review customer information, take sales order via barcode scanning, create and/or modify sales orders, search for sales orders, and view a list of all materials.
Quotation and Order Management
Allows you to create and process orders, including pricing and scheduling order for fulfillment. SAP ERP supports many process variants, for example:
 Cash sales
 Ship-to-order
 Make-to-order
 Engineer-to-order
 Empties
 Batch processing
 Serial number processing
 Payment card processing
 Third-party delivery processing
 Complaint handling
 Returns
Inquiries
Allows you to create and process customer requests.
Quotations
Allows you to create and process quotations.
Follow-Up Order
Creates an order as follow-up document to the quotation. Copies the data from the quotation into the order and creates two transaction documents, quotation and order.
Automatic Partner Determination
Allows you to automatically determine the partners involved in the sales transaction, for example:
 Ship-to-party
 Bill-to-party
 Payer
 Contact person
 Employee responsible
Automatic Text Handling
Allows you to determine and maintain texts on header and item level.
Pricing & Tax
Allows you to automatically determine the different kinds of conditions, such as product-, customer- and contract- specific prices, free goods, surcharges, discharges, freights, taxes, etc.
Flexible Price Calculation:
Highly flexible engine to determine prices based on whatever criteria one might think of. (This needs to be part of the database.)
Price List:
Customer-specific price lists can be generated.
Tax calculation within SAP ERP allows you to calculate transaction taxes, such as VAT in Europe. For complex requirements regarding tax determination in the United States, third-party software can be integrated.
Payment Card Processing
Works with payment cards, such as credit cards. Copies payment card information from customer master data in orders and other sales documents.
Credit Management and Credit Check
Limits financial risks by carrying out credit checks that can influence transaction processing and setting up a workflow connection to notify responsible.
Credit check evaluates a transaction based on the credit standing of the payer in financial accounting.
Product Listing & Exclusion
Displays a list of products a specific customer is allowed or not allowed to buy.
Product Substitution
Enables the automatic substitution of products in sales documents during sales order processing according to flexible, predefined rules.
Free Goods
Offers free items on the sale of certain other items or takes money off a particular sale to a customer.
Minimum Order Quantity Check
Checks the product level automatically to determine whether a minimum order quantity has been reached.
Document Flow
Provides interlinkages of preceding and subsequent documents for a selected transaction (for example, production orders, deliveries, invoices, and complaints).
Regards
Ramesh

Logon problem to B2B in Internet Sales

Hi you all!
I have a small problem with the logon to Internet Sales - ISA. It gives me the error message "Error in user administration, call our hotline". We have had a lot of trouble with the installation and configuration and it turned out we had used a wrong data source xml file for the UME configuration but now we have the right one and the administration of users works fine.
During the phase with the wrong xml file we tried a lot of things to make it work and a lot of users were added, cloned and deleted. In the middle of the chaos the logon to ISA suddenly worked with one user (I don't remember which one!!!) and we instead got the message "No shops attached" or something like that.
But now it doesn't work any longer and my question is if you can tell me whether you have to have certain roles assigned to the users in R3 and/or in the Portal. And if you have to be assigned to certain groups and so on. In order to log on to XCM for instance, you have to be assigned to the group "Administrators" in the portal and I suspect it should be the same thing with ISA.
Best regards
Benny Lange

hi Benny
Can you give me some detail information about data source xml file for the UME configuration.
I am trying to use UME as the ISA user management. But when I logon, it is always said "Error while executing SAP Internet Sales User Management with SAP User Management Engine; try again to log on. If the problem persists, contact the administrator."
the ISA log is below:
3742 Nov 2, 2005 4:40:22 PM bbtracing.isa.runtime [SAPEngine_Application_Thread[impl:3]_39] Debug: [(crmsrv_CR1_00)ID5603350DB1344374527203617263End|?][actionxecution]='begin' [actionclass]='com.sapmarkets.isa.isacore.action.b2b.PrepareLoginAction' [path]='/b2b/preparelogin'
3743 Nov 2, 2005 4:40:22 PM bbtracing.isa.runtime [SAPEngine_Application_Thread[impl:3]_39] Debug: [(crmsrv_CR1_00)ID5603350DB1344374527203617263End|?][actionxecution]='end' [actionclass]='com.sapmarkets.isa.isacore.action.b2b.PrepareLoginAction' [path]='/b2b/preparelogin' [forward]='/b2b/login.do' [exectime]='31'
3744 Nov 2, 2005 4:40:22 PM bbtracing.isa.runtime [SAPEngine_Application_Thread[impl:3]_39] Debug: [(crmsrv_CR1_00)ID5603350DB1344374527203617263End|?][actionxecution]='begin' [actionclass]='com.sapmarkets.isa.isacore.action.DetermineBrowserVersionAction' [path]='/b2b/login'
3745 Nov 2, 2005 4:40:22 PM bbtracing.isa.runtime [SAPEngine_Application_Thread[impl:3]_39] Debug: [(crmsrv_CR1_00)ID5603350DB1344374527203617263End|?][actionxecution]='end' [actionclass]='com.sapmarkets.isa.isacore.action.DetermineBrowserVersionAction' [path]='/b2b/login' [forward]='/b2b/reallogin.do' [exectime]='0'
3746 Nov 2, 2005 4:40:22 PM bbtracing.isa.runtime [SAPEngine_Application_Thread[impl:3]_39] Debug: [(crmsrv_CR1_00)ID5603350DB1344374527203617263End|?][actionxecution]='begin' [actionclass]='com.sapmarkets.isa.isacore.action.b2b.LoginAction' [path]='/b2b/reallogin'
3747 Nov 2, 2005 4:40:22 PM bbtracing.isa.runtime [SAPEngine_Application_Thread[impl:3]_39] Debug: [(crmsrv_CR1_00)ID5603350DB1344374527203617263End|?][actionxecution]='end' [actionclass]='com.sapmarkets.isa.isacore.action.b2b.LoginAction' [path]='/b2b/reallogin' [forward]='/b2b/login/error_ume.jsp' [exectime]='31'
Thanks
elliott
Message was edited by: elliot

ATP Check in Sales Order

I have the following problem:
I am working on a custom ATP check for the Internet Sales Order. I am looking for the user exit or maybe a place when the ATP check is triggered for both cases:
1 initial material is entered and is checked in which plant is available of the requested quantity by ATP check
2. when the delivery date (First Date) on the item level is changed to the future date.
any ideas are welcomed. will award points.
Edited by: Maksims Jegorovcevs on Feb 6, 2009 4:06 PM

Hi,
You can try the following user exits;
EXIT_SAPLATPC_001 - Processing Requirements Table Before Calling Actual Check
EXIT_SAPLATPC_002 - Processing Results of Actual Check
For your second question, when the delivery date of the line item is changed, the system itself will do automatic ATP check. Also in transaction OVZ2, for the checking group, you can use the field accumulation (value 3) for availability check with accumulation and confirmed quantities.
Regards,

Replication of Sales order with Credit Card data from CRM to R/3

Hi,
We are on CRM 4.0 version.
We are getting the sales order management system implemented in CRM 4.0.
Simulation for credit card authorization has been set up CRM system.
When we maintain the credit card in the sales order,the replication does not take place.The outbound Queue in the R/3 system is getting stuck with the error 'VBERROR'.
Can you please advice if we can replicate the sales order with the credit card maintained on them to R/3 system.
thanks
Meraj

Hi Bokhal,
Please consider my answer from your recent thread dealing with apparently the same issue :
Hi Bhokal,
For filters in uploads please consider below:
For Filtering the BP-upload, use the Administration Console
(tx. SMOEAC) in the corresponding subscription of the "All Business
Partners (MESG)" publication assigned to the R/3 site.
Some publications (and the replication objects they are based on) are
delivered as type "Simple bulk" which does not give you the opportunity
to assign criteria values for filtering.
You might have to re-create the publication. To do that:
1) First delete the subscriptions "All Business Partners (MESG)" and its
publications & the replication object.
2) Recreate the replication object as type "Simple intelligent".
3) Afterwards you can create a new publication via wizard of type
"Simple intelligent (msg)" assigned to the BDOC-Type BUPA_MAIN. Then,
you will be able to select some "filter criteria".
The reason for deleting the "old" publication is, that you
are not allowed to assign a BDOC-Type to more than one publication.
4) But please keep in mind that there is no realignment supported. So
you should only use fields for filtering, which cannot be changed
afterwards.
This is the "simple" solution for filtering on fields. This
will not provide complex filter criteria.
If you need this, you shall create a filter function in R/3- and/or
CRM-Inbound and -outbound.
If you want to keep the control about the upload trigger, you can add an
additional module in transaction CRMC_BUT_CALL_FU, position > 200000.
BUPA_MWX_BDOC_BPS_FILL_CENTRAL. Within this new module, you can delete
all partners within the complex structure that you don't want to upload.
Hoping that above will be helpful.
Best regards
Christophe Sturzel

Java runtime problem Internet Sales

I am getting a runtime error in the SAP Internet Sales Shop Management tool when I try to create a new shop. I am quite sure my problem is java related because the SAP generated webform fails too fast. There doesn't seem to be any time for abap processing.
Has anyone experienced this before. How can I find out where the problem is?
Thanks very much,

Hi Pankaj,
you can try with the first patch of the SP 9 - for example try the file ISAWAC40SP09_0-10002109.SAR. Extract the file using the sapcar program and search for docs.sar file where the documents are.
I hope this will help you.
Regards
Borislav

Internet Sales Order Management

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