Internet service repair

Why is it impossible to get poor connection/ dropped connections repaired when India cannot find a problem when they run a line test?
I make repair calls very frequently as my internet goes out frequently. 3 times today alone. And everytime I am asked the same stupid questions after I tell them everything they need to know in the first line yet they continue to ask for the same information. I ask for a US Based phone number and they refuse to give me one. Being hearing impaired I cannot carry on a phone conversation with someone who cannot speak or understand English clearly. All I wanted was a repair man sent out to fix the wire connection at the pole, it works loose in the wind but no they insist that it is my configuration. Well it is not the problem is we are rural and Verizon only provides service as a necessity and we can got to H as far as they are concerned there are no other options available to us. Verizon will not grant access to the wires to any other service they are a monopoly here a mere 50 miles from Washington DC.

Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases".
There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.

Similar Messages

HT1923 When attempting a reinstall of iTunes, I cant delete the file C\Program Files\Common Files\Apple\Internet Services\Shellstream.resources due to same error message as described above for iPod file; however i can't find it anywhere in the Task Manage

When attempting a reinstall of iTunes, I cant delete the file C\Program Files\Common Files\Apple\Internet Services\Shellstream.resources due to same error message as described above for iPod file; however i can't find it anywhere in the Task Manager

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

New home but no apparent VZ internet services

I checked on the Verizon site to see if I can purchase internet services at my new home. Apparently, I can't (no internet service in the area).
What's strange is that there's a DSL box mounted on the outside of my home with 'Verizon' stamped onto it.
The home is 4 yrs old, so I can understand if services haven't been made available yet...but what's the deal with the DSL box already mounted. Pre-staging?

I went through a similar issue. On-line Verizon's web site said DSL was not available at my address. I called repair after a tree took out our phone line and got to talking with the repair man. When I asked him about DSL here, he thought for a moment and then said yes we should be able to get DSL. A telephone call to Verizon got our DSL ordered and installed with no problem.
We're about 12 miles from the city associated with our exchange. However there is a remote switch close to our location. My thought is that the Verizon web site looks at your location and the distance to the city associated with your exchange to determine if DSL is available at your address. It doesn't seem to take into account such things as remote switches. IMHO.

Startup hangs at "Waiting for Internet Services"

I have a Quicksilver 800 and after a power outage when I tried to restart my Mac the startup hangs at "Waiting for Internet Services" and will not get to the login window. I ran a disk repair, permissions repair, and ran Disk Warrior with no luck. I'd appreciate any help you can give.

William, welcome to Apple Discussions.
Will it boot from your system CD?
Is the Startup Disk set to start from your HD or a Network?
Many times after a power failure, the Mac won't startup & you have to do a PMU reset. See Mac PRAM, NVRAM, CUDA/PMU & Battery Tutorial
 Cheers, Tom

Ordered new Internet service a month ago and still nothing!

At the end of August I placed an order to upgrade the speeds to my Internet (sounds good so far doesn't it verizon). Well it's now September 28 and I still haven't received anything from these people. I've called about 5 times in the past month, the first call I was told I don't need anything done because it's just an upgrade to speeds and should take hold within the day. The second call I was told I need a new o n t box (a211 instead of the box iI have now) and they would have to send a technician out to do so. The tech guy walks in my door looks at my router and says everything is fine and walks out the door. I check my service the next day and low and behold no upgrade. Call 3 "sorry about the inconvenience we'll be sure to fix the problem,transfer transfer transfer, the problem was we're seeing that the tech guy put in order completed but it's not showing the new o n t box was installed! We'll get a tech guy out ASAP! Day of installation nobody shows. No we're on call 4, (at this point I'm calling to cancel because this is absolutely ridiculous, three weeks have went by and I'm still waiting for the new service at which Verizon would be getting paid a higher rate from me and they are treating the situation as screw the customer we don't need him or his business) " we understand your frustration but if we can fix the problem would you be willing to try again? We can set up a new appointment for you ASAP and get your new service up and running. I will personally make sure the work gets done correctly as I am leaving notations in bold and all caps on your file. " I myself was exhausted by the ordeal but did want higher speeds on my Internet so I said" sure we can try again". This is where the biggest load of bull came in. The tech guys come to my house and state "the order that was put in was a repair job and not an installation so they can't do the work"! Are you **bleep** kidding me! Is this the way you people at Verizon do business! The worst part of it all is the fact that over the phone your reps seem to know what their doing but can't communicate it to the rest of your people to actually get the job done. UNACCEPTABLE! Call 5" once again I'm sorry for the inconvenience and the trouble we've caused I understand that you want to cancel by now and I would too if I was put through this ordeal but can we try one more time to rectify the situation, if we try I can offer bull**bleep** deal after bull**bleep** deal and get your new service installed at your discretion"? The kicker is I accepted the **bleep** deal because I really need a higher speed Internet. Let's see if they add more fuel to the fire or actually fix the issue. Verizon practices in customer service thus far has been absolutely deplorable. Try thinking about the customer for once and not your bottom line! If they do screw up again I will cancel service and go somewhere else for television and Internet service.

Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Internet service

My service lately is terrible. I take at least 10 minutes to find the right verizon code to get into my email and then its slow as syrup in January and I am supposed to have a step above the slow service. I am just before cancelling everything and going to a differnet server. My current service is horrible

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
http://www.verizon.com/repair
You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
http://www22.verizon.com/residentialhelp

I cannot receive email properly now. When I open mail, it says that is downloading about 1,700 emails. At the very end, it gives me my newest ones. But this takes a long time. I've contacted the Internet service provider and verified all the right setting

I cannot receive email properly on either my IPad or my IPhone. I have had them for over a year and they have always worked fine. Until three days ago, when they both started acting up. On the IPad, when I open mail, it says it is downloading about 1,700 emails. At the very end, which takes quite a while to get to, I finally get the most recent ones. The IPad is sending emails just fine.
On my IPhone, when I open mail, it says it is downloading 100 emails, but it doesn't do that. And it gives me no new emails at all. The IPhone is sending email just fine.
I have already deleted the email accounts on both devices and reinstalled them. I've contacted the Internet service provider and verified all the right settings. The Outlook email on my desktop is working perfectly.

WMV is a heavily-compressed format/CODEC, and the processing time will depend on several factors:
Your CPU, which is not that powerful in your case
Your I/O sub-system, which is likely a single HDD on your laptop
The source footage. What is your source footage?
Any Effects added to that footage. Do you have any Effects?
Each of those will have an impact on the time required.
The trial has only one main limitation - the watermark. Now, there are some components, that have to be activated, but are not with the trial, but they would be evident with Import of your source footage, if it's an issue.
Good luck,
Hunt

Message uses a character set that is not supported by the internet service

Does any one have any advice on how to fix this problem?
E-mails sent from my iphone 3G periodically arrive in an unreadable form at the recipient. The body of the e-mail has been replaced with the message "This message uses a character set that is not supported by the internet service...." The problem e-mails also include an attachment that contains an unformatted text file containing the original message surrounded by what appears to be lots of formatting data that is displayed as gibberish.
This occurs sometimes, but not always, even with the same recipients. I am sending e-mail through a G-mail account that is configured on the iphone using IMAP. I have tried the gmail account to use the two available formatting options for mail, but neither fixes the problem.
I have also upgraded to 2.01 and restored a few times without impact.

Hi,
I got somewhat similar problem with special charecters(German umlaud �,�,�..).
I create a file with java having special charecters in it. Now if I open this file I am able to view the special charecters in it.But If I attach this file send it using following code then receiver can not see the umlaud charecters in it.They get replaced by _ or ?
MimeBodyPart mbp2 = new MimeBodyPart();
FileDataSource fds = new FileDataSource(fileName);
mbp2.setDataHandler(new DataHandler(fds));
mbp2.setFileName(output.getName());
Multipart mp = new MimeMultipart();
mp.addBodyPart(mbp2);
msg.setContent(mp);
Transport.send(msg);
From you message it looks like you are able to send the mail attachment correctly(by preserving special charecters).
Can you tell me what might be wrong in my code.
I appriciate your efforts in advance.
Prasad

BlackBerry Internet Service with Microsoft Outlook Web Access account

I need to switch my 8820 to a new work account. They use Outlook Exchange 2003, but do not support BES. I have access via both regular desktop Outlook and also Outlook Web Access (from a different server). I read the procedure to use BIS in KnowledgeBase KB03133. After entering my email address and password, I get a message that it was successfully set up. But, I get no e-mail messages delivered. When I check the settings, it looks like it is not using the correct server for Web Access. However, I can find no way to manually enter it - I don't get the error message described in Step 5 where I can pick "I will provide the settings." I try to set up via computer but I get a message that my BIS cannot be accessed via HTML and need to set up on my BB.
Any suggestions? Would it work with a newer phone running a newer OS? Do I need to check with AT&T if it supports Outlook Web Access? Thanks in advance.

Hi and Welcome to the Forums!
Lot's of possible variables...here a several other KBs to try:
KB03133How to integrate a Microsoft Outlook Web Access email address with a BlackBerry Internet Service account
KB18567BlackBerry Internet Service cannot connect to a Microsoft Outlook Web Access account using Microsoft Exchange 2007 or Microsoft Exchange 2010
KB15173Locate the mailbox name for a Microsoft Outlook Web Access 2007 email account
KB04804Error message appears when attempting to integrate a Microsoft Outlook Web Access 2010 account
KB02858Unable to integrate a Microsoft Outlook Web Access email address with a BlackBerry Internet Service account
The trick to getting to the manual settings screen is to provide your valid email address, but an incorrect password...then, it will allow you to manually enter the settings.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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HT1923 In trying to delete the Apple file in the Program/Common File I can delete all contents except the Internet Services folder. Thus preventing me from deleting the Apple FIle. Error message says I need permission to delete this file. How do I proc

Trying to delete the Apple Folder from Program Files/Common Files. I can delete all the contents except for the Internet Services folder which prevents me from making the deletion. The error message says "you need permission to delete this file".
Discovered this problem when trying to upgrade from my 3G iPhone to a new 5S iPhone unsucessfully.

See note 3 of Troubleshooting issues with iTunes for Windows updates.
tt2

How to open and modify a internet service.

I want to modify Internet Service PZ02. I checked in SICf, it is listed under bc/gui/sap/its and is also activated.
But when i go to SE80 and search for it in Internet Service, i get a message saying "Service PZ18 does not exist, create object? "
How do i open, get access to code of pz18 and modify it
Thanks
Sharath

Chris-
Thanks for the reply.
How do i create the ITS service (service file, template, theme etc..) out of the dynamically generated HR service PZ02.
Pleae let me know if the following steps are correct
1. In SE80, Choose Internet service and enter a name like zpz02.
2. In the pop-up for transaction code enter pz02. Check the box for ITS mixed mode
3. Then Right click in zpz02, select create->template->
assign theme=99,
program number-SAPMPZ02
screen number=1000
generating style=webgui
( The above informtaion was found out in the following way: go to se93 -> enter pz02 as the transaction code ->
click display.
When i did that it displayed the following info
program : SAPMPZ02
selection screen: 1000 )
When i click on save it says that the screen 1000 does not exist in the program SAPMPZ02.
But from the info that i got from the SE93 it looks like the screen number is 1000??
What is the mistake ?? Is the approach wrong
Help will be really appreciated
Sharath

Problems setting up email + understanding Pin and BB internet service

Hi,
I've been browsing for answers about my new black berry 9700.
When I try to set up my email on the phone it says. "Your email account is already activated for enterprise use."
I have no idea what that means.
I brought the Blackberry pretty much brand new, it was used for like a day.
the problem with that is I've never had a blackberry before and I don't know anything about setting up the email, blackberry internet service, enterprise, and the pin system.
Also, the other problem is that there are two icons for internet; Browser and WAP. I just want to connect to the internet via my wireless internet and not get charged, and want to know if I am getting charged.
Please help.

Shoulda done some reasearch first:
Using your WiFi router to connect to your 9700, you can use the WiFi hotspot browser ONLY to connect to the internet. You will NOT be able to use the RIM push email, Facebook app, BlackBerry Messenger, Maps, etc.
You MUST have the BlackBerry Data Plan on your service provider account for that.
Go to Options > Advanced > Browser and save that to HotSpot Browser.
Meanwhile, at Manage Connections, search for and connect to your WiFi router and you're set to go for the limited use you'll have.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
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PIN: C0005A9AA Display/Scan Bar Code

ITServer - Internet Service created by us not working in SAP ECC

Hai all,
We have SAP R/3 4.6C and a ITS server 6.1. We created some Internet service and published in our ITS server.
We have ugpraded our system to SAP ERP Central Component 5.0, which has inbuilt ITS server. I published the standard SAP internet service "BWSP" and our own internet services. The problem is standard SAP Internet Service is working whereas the the internet service which we developed is not running.
Before publishing i did the following settings, Utilities => Settings => Internet Transaction Server, in the "Test Service" tab i have selected "Default Web Server" radio button and on "Publish" tab i have selected "On All Defined Sites".
I published the service by selecting Publish =>Complete Service by right clicking on the service name.
When i execute the service using ITS url i am getting the following error
Service cannot be reached
What has happened?
URL http://devnw2.xy.gov.sg:8000/sap/bc/gui/sap/its/ZGEESIS001/! call was terminated because the corresponding service is not available
Please let me know what's wrong and what is the solution to correct it.
Regards,
Basha.

Hai Raja,
I tried adding in the entry as below.
The below value i just copied from the service BWSP and put it here and changed the transaction code.
~TRANSACTION     zgeestc017
~THEME     99
~COOKIES     1
~DESIGNS     sap_streamline
~RUNTIMEMODE     pm
~DISCONNECTONCLOSE     0
~FLICKERFREE     0
~URLIMAGE     /sap/public/bc/its/graphics
~URLMIME     /sap/public/bc/its/mimes
~URLARCHIVE     /scripts/sapawl.dll
~GENERATEDYNPRO     1
The below is the full error which i got when i tried to run the service after doing the above change.
What has happened?
URL http://devnw2.abc.gov.sg:8000/sap/bc/gui/sap/its/ZGEESIS001/! call was terminated because the corresponding service is not available.
Note
The termination occurred in system D00 with error code 404 and for the reason Not found.
The selected virtual host was 0 .
What can I do?
Please select a valid URL.
If you do not yet have a user ID, contact your system administrator.
ErrorCode:ICF-NF-http-c:000-u:SAPSYS-l:E-i:devnw2_D00_00-v:0-s:404-r:Notfound
HTTP 404 - Not found
Your SAP Internet Communication Framework Team
Regards,
Basha.

I recently upgraded my internet service to be faster on myIMac tiger 10.4.11 and that lasted about a day. Now not only do I get TBBFH but even opening up let's say Face book it loads very slowly . It's not the BBFH but next to the facebook it's a circle o

Even when I am using Safari or Firefox the spinning wheel of lines especially for face book just keeps spinning and it takes forever to load my pages. It was faster than this before I upgraded my internet service. I Check the speeds and those are fine (using a internet speed test). I have emptied all of my caches, cleaned my Mac with (Clean My Mac), I've taken out all old files, pictures, cleared my widgits, and I don't know what else to do. Is there some configuration I need to address some where inmy preferences? Do Ihave to just live with it? I do want to upgrade to Snow Leopard but, I can't afford that at this moment. Any ideas please forward. Another issue I have is that my IMac will not accept a DVD+Rdl but will accept any and all other DVD' and CD's what could cause that?
Sincerely,
Rochichi98

A warm welcome to Apple discussions!
A 2003 iMac cannot support Snow Leopard 10.6; you'd need an Intel processor and that cannot be retrofitted to your Mac. What does "About this Mac" in your Apple menu say for your processor speed? What does it say about how much RAM you have?
If the processor is 1ghz or faster, you can run OS 10.5; otherwise, you are maxed out at 10.4.11.
Also, are you running any commercial ("pay for") anti-virus or security software? They are notorious for slowing most Macs to a fraction of their speed potential.
A too-full hard drive can drag down performance, especially if you don't have a lot of physical RAM installed. If you single-click your hard drive icon and then do command i, you'll see the disk usage. Looks like this:
The value for "Used" should be no more than about 90 percent of "Capacity." In the example image, that drive has about 34 percent of its space used and 66 percent free--more than enough. Please post what you see for your Capacity and Used numbers
There are a few more things we might check but this is a good start.
Awaiting your information,
Allan

How to replace ENTERPRISE Server Option by BB Internet Service Option?

On my 8700 there is the ENTERPRISE Server option installed.
As I want to vsend and receive emails from different email account without making use of the BB Enterprise geature I would like to get rid of the Enterprise-program installed and replace it by the Internet Service option.
I wonder whether this would be possible.
Can I replace Enterprice feature by the normal Internet Service?? and how?
Thank you for any information
Solved!
Go to Solution.

Hi there!
The options you are presented with when you start the email configuration wizard are controlled by virtue of the account type you have with your carrier. Given what you describe, it sounds as if you have perhaps on a generic data plan (or perhaps no data plan at all) -- that is normally not sufficient to grant you access to the Blackberry Internet Service that is hosted at your carrier. To enable Personal Email configuration, you must contact your carrier and request what is often (thought not universally) called The Blackberry Data Plan. Whatever it is called, you need a plan from your carrier that grants you access to the enhanced Blackberry services that they host - and you must pay them to access those enhanced services. Once you have that proper account, you will have Personal email as a configuration option (note, though, that Enterprise will not be "replaced"...rather, Personal will be added to the screen).
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Internet service repair

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