Internet slow on mac book pro

I just bought my macbook pro, and my internet is moving really slow.  Especially when viewing videos on youtube, even litening to previews on itunes.  Ans no its not my internet, my PC works fine.  Please let me know any suggestions.

daddyb23 wrote:
I just bought my macbook pro,
You are still under warranty.  Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty. 
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years.   You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty.  Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

Similar Messages

  • Slow down mac book pro

    hello
    My mac book pro is running very slow
    I have downloaded norton/symantec antivirus but it does not show any virus issue
    I have performed a disk utility  repair but it did not point out anything
    I have performed a disk utility permissions repair which showed a lot of things to be corrected but still no improvement
    I have then downloaded Etrecheck and here is below its results, could you tell me what to do? (apart from  Time machine which I am upgrading right now)
    Not sure why I have some many disks under Disk information too...
    Thank you!
    Hardware Information:
              MacBook Pro (13-inch, Mid 2009)
              MacBook Pro - model: MacBookPro5,5
              1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 9400M - VRAM: 256 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 1:12:50
    Disk Information:
              Hitachi HTS disk0 : (250,06 GB)
                        EFI (disk0s1) <not mounted>: 209,7 MB
                        Macintosh HD (disk0s2) /: 249,72 GB (74,51 GB free)
              HL-DT-ST DVDRW  GS23N 
    USB Information:
              Apple Inc. Built-in iSight
              Apple Internal Memory Card Reader
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
              com.symantec.kext.internetSecurity          (5.3.1f8)
              com.symantec.kext.pf          (5.6.1f9)
              com.symantec.kext.ips          (3.9.1f9)
              com.symantec.kext.fw          (5.3.1f9)
              com.symantec.kext.SymAPComm          (12.6.1f9 - SDK 10.6)
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist 3rd-Party support link
              [loaded] com.symantec.deepsight-extractor.plist 3rd-Party support link
              [loaded] com.symantec.errorreporter-periodic.plist 3rd-Party support link
              [loaded] com.symantec.liveupdate.daemon.ondemand.plist 3rd-Party support link
              [loaded] com.symantec.liveupdate.daemon.plist 3rd-Party support link
              [not loaded] com.symantec.nav.migrateqtf.plist 3rd-Party support link
              [loaded] com.symantec.sharedsettings.plist 3rd-Party support link
              [loaded] com.symantec.symdaemon.plist 3rd-Party support link
    Launch Agents:
              [loaded] com.symantec.errorreporter-periodicagent.plist 3rd-Party support link
              [loaded] com.symantec.nis.application.plist 3rd-Party support link
              [loaded] com.symantec.uiagent.application.plist 3rd-Party support link
    User Launch Agents:
    User Login Items:
              iTunesHelper
    Internet Plug-ins:
              FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
              NortonInternetSecurityBF: Version: 1.7.0 - SDK 10.6 3rd-Party support link
              Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              Norton\nQuickMenu  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                   2%          EtreCheck
                   1%          mds_stores
                   1%          WindowServer
                   0%          SymDaemon
                   0%          Safari
    Top Processes by Memory:
              242 MB          SymDaemon
              221 MB          Mail
              86 MB          PluginProcess
              74 MB          mds_stores
              66 MB          Safari
    Virtual Memory Information:
              1.45 GB          Free RAM
              1.52 GB          Active RAM
              234 MB          Inactive RAM
              562 MB          Wired RAM
              408 MB          Page-ins
              0 B          Page-outs

    You need to get rid of Norton. It is notorious for causing problems on the Mac, and isn't much good at detecting Mac malware anyway. Uninstall it. To do that, you will need to run the installer again, which will offer to uninstall it since Norton is already installed. If you no longer have the installer, you will need to re-download it.
    If you continue to have problems after removing Norton, see my Mac Performance Guide for further suggestions. Note that, aside from Norton, I see no other third-party software loading at startup that is likely to cause the problem.

  • Gone a litle slower on mac book pro

    Does anybody can see any reason why my mac book pro retina is a liitle slow here is the copy of Etrecheck......thanks

    Please describe the problem in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The better your description, the better the chance of a solution.
    For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? When did it start to be slow? Did you change anything just before it started? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup.

  • Slow internet on 2012 Mac Book Pro

    Over the past 4 months the MacBook pro has been running slow when connected to the internet. The computer itself runs fine. Had installed Yosemite Beta, but the problem was occurring prior to move on Mavericks. Went to the Apple store and there was a hard rest of the computer, no improvement in internet speed.
    I run wireless diagnostics which tells me everything is running fine.  Another iMac on the network also running well. iPad and iPhones also running well.
    OOKLA speed test ping of 29 ms, download speed of 0.52 Mbps and upload of 1.67 Mbps.
    On ATT network rated for 54 Mbps.
    Info
    Interface name en0
    MAC address b8:f6:b1:15:dc:05
    Network name 2wire856
    Security WPA2 Personal
    quality Excellent
    RSSI -62 dBm
    Noise -91 dBm
    Tx Rate 48 Mbps
    Channel 9
    Channel Band 2.4 GHz
    Channel width 20 MHz
    Power state on
    Paired device count 2
    Primary IPv4 Interface en0
    IPv4 address 192.168.1.74
    IPv4 Router 192.168.1.254
    DNS serve 192.168.1.254
    IPv6 stuff is blank
    How to get my internet speed up again?

    Took computer to work, Wi-Fi is running faster but still slow process.
    OOKLA speed test
    ping 15 ms
    download 2.7 Mbps
    upload 7.27 Mbps
    Wireless Diagnostics Info
    Quality Good
    RSSI -74 dBm
    Noise- 85 dBm
    48 MPS
    Channel 1
    Channel Band 2.4 GHz
    Channel width 20 MHz
    Still the same difficulty wireless diagnostics testing well, actual speed on speediest poor
    going to tryhttp://www.s0hel.com/blog/401/fixed-slow-wifi-issue-with-new-macbook-pro/ for my home ATT network

  • Slow internet on a mac book pro

    I have had an issue with slow wireless and internet for a while but never thought nothing of it but poor service. But the wireless on my imac works perfectly. Some pages load slower that others and streaming videos are choppy. Im not sure whats different between my pro and my imac besides a better airport. Anyone have similar problems or any recommendations? Thanks for the help.

    Did you see the patch for 10.5.8 that handles the problem of connections being slower when on battery power than when on A/C? It's here:
    http://support.apple.com/downloads/AirPortClient_Update_for_MacBook_and_MacBookPro

  • System with yosemite running very slow with mac book pro

    Problem description:
    yosemite is running very slow
    EtreCheck version: 2.0.11 (98)
    Report generated November 3, 2014 at 8:35:53 PM CST
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Late 2011) (Verified)
        MacBook Pro - model: MacBookPro8,1
        1 2.8 GHz Intel Core i7 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 512 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10 (14A389) - Uptime: 0:37:14
    Disk Information: ℹ️
        WDC WD10JPVX-22JC3T0 disk0 : (1 TB)
        S.M.A.R.T. Status: Verified
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh (disk0s2) /  [Startup]: 749.35 GB (681.51 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            BOOTCAMP? (disk0s4) <not mounted> : 250.00 GB
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Computer, Inc. IR Receiver
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
        /etc/hosts - Count: 16
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
        [not loaded]    com.kaspersky.kext.kimul.44 (44) Support
        [not loaded]    com.kaspersky.kext.mark.1.0.5 (1.0.5) Support
            /Library/Application Support/MacKeeper/AntiVirus.app
        [not loaded]    com.zeobit.kext.AVKauth (1.0) Support
            /Library/Application Support/Roxio
        [not loaded]    com.roxio.TDIXController (2.0) Support
            /Library/Extensions
        [loaded]    com.kaspersky.kext.klif (3.0.4a41) Support
        [not loaded]    com.kaspersky.nke (1.6.4a15) Support
        [not loaded]    net.sourceforge.ext2fs.fs.ext2 (1.4d4) Support
        [not loaded]    org.virtualbox.kext.VBoxDrv (4.2.12) Support
        [not loaded]    org.virtualbox.kext.VBoxNetAdp (4.2.12) Support
        [not loaded]    org.virtualbox.kext.VBoxNetFlt (4.2.12) Support
        [not loaded]    org.virtualbox.kext.VBoxUSB (4.2.12) Support
            /System/Library/Extensions
        [not loaded]    com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) Support
        [not loaded]    com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) Support
        [not loaded]    com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
        [not loaded]    com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) Support
        [not loaded]    com.jft.driver.PdaNetDrv (1.0.64) Support
        [not loaded]    com.livescribe.kext.LivescribeSmartpen (1) Support
        [not loaded]    com.roxio.BluRaySupport (1.1.6) Support
    Startup Items: ℹ️
        rEFItBlesser: Path: /Library/StartupItems/rEFItBlesser
        VirtualBox: Path: /Library/StartupItems/VirtualBox
        Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Agents: ℹ️
        [loaded]    com.paragon.NTFS.trial.plist Support
        [loaded]    com.paragon.NTFS.upd.plist Support
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.ucupdate.plist
        [failed]    com.apple.watchdogd.plist
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [not loaded]    com.adobe.CS5ServiceManager.plist Support
        [not loaded]    com.google.keystone.agent.plist Support
        [not loaded]    com.kaspersky.kav.gui.plist Support
        [not loaded]    com.oracle.java.Java-Updater.plist Support
    Launch Daemons: ℹ️
        [not loaded]    com.adobe.fpsaud.plist Support
        [invalid?]    com.adobe.SwitchBoard.plist Support
        [not loaded]    com.google.keystone.daemon.plist Support
        [not loaded]    com.kaspersky.kav.plist Support
        [not loaded]    com.livescribe.PenCommService.plist Support
        [not loaded]    com.microsoft.office.licensing.helper.plist Support
        [not loaded]    com.oracle.java.Helper-Tool.plist Support
        [not loaded]    com.oracle.java.JavaUpdateHelper.plist Support
        [not loaded]    com.zeobit.MacKeeper.AntiVirus Support
    User Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [invalid?]    com.valvesoftware.steamclean.plist Support
        [invalid?]    com.zeobit.MacKeeper.Helper Support
    User Login Items: ℹ️
        iTunesHelper    ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        WDQuickView    UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
        MeetingJoinPlugin: Version: (null) - SDK 10.6 Support
        OVSHelper: Version: 1.1 Support
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
        Google Earth Web Plug-in: Version: 6.0 Support
        VLC Plugin: Version: 1.0.5 Support
        AdobePDFViewerNPAPI: Version: 10.1.9 Support
        FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
        Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
        AdobePDFViewer: Version: 10.1.9 Support
        GarminGpsControl: Version: 2.9.3.0 Release Support
        JavaAppletPlugin: Version: Java 7 Update 71 Check version
    Safari Extensions: ℹ️
        vkbd
        URLAdvisor
        Virtual Keyboard
        URL Advisor
    Audio Plug-ins: ℹ️
        DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
        DivX  Support
        ExtFSManager  Support
        Flash Player  Support
        Flip4Mac WMV  Support
        Growl  Support
        Java  Support
        Paragon NTFS for Mac ® OS X  Support
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            Macintosh: Disk size: 749.35 GB Disk used: 67.83 GB
        Destinations:
            TimeMachine [Network]
            Total size: 991.33 GB
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Adequate
                Backup size 991.33 GB > (Disk used 67.83 GB X 3)
    Top Processes by CPU: ℹ️
            35%    watchdogd
             4%    WindowServer
             1%    AppleSpell
             0%    launchd
             0%    notifyd
    Top Processes by Memory: ℹ️
        258 MB    firefox
        112 MB    Finder
        94 MB    com.apple.internetaccounts
        77 MB    NotificationCenter
        77 MB    com.apple.dock.extra
    Virtual Memory Information: ℹ️
        4.64 GB    Free RAM
        2.58 GB    Active RAM
        597 MB    Inactive RAM
        772 MB    Wired RAM
        831 MB    Page-ins
        0 B    Page-outs
    I am new to Mac and I dont know what to do, please help.

    Completely uninstall the Kaspersky software AND MacKeeper. Both aren't necessary and can cause all kinds of issues.
    Also check if Paragon and Virtualbox are up to date.

  • FCP 7 update has slowed my Mac Book Pro

    Hi all
    First post here. I've just upgraded to FCP 7/ Studio 3 on my MBP running Leopard 10.5.8
    When I open FCP it takes an age to load, and it is impossible to use the software, it's like running high end software on a low end PC, sluggish isn't the word!
    I have 2 gigs of ram, FCP 6 worked fine. Has anyone else suffered from this or have any advice??
    Thanks

    I purchased the upgrade and simply ran It and installed it - FCS2 was already installed, but being an upgrade I assume this is right?
    I did this on my mac pro with no problems, studio 3 runs fine. On the laptop it is un-useable

  • Toshiba Stor.e basics 1TB Extremely slow on Mac Book pro

    Hi,
    I've just bought a Toshiba Stor.e basics 1TB and it's extremely slow, it's taken around a day and still 2 are pending to conclude a copy of less than 100 gigas, 3days!!! 
    I've tried formating it with FAT32 and MacOs Plus, same results, what's wrong with this product?
    /Javi

    That doesn't appear to be a US model, and this is the forums for Toshiba USA. You may want to contact Toshiba in your region.
    - Peter

  • I cant connect to internet on my mac book pro, there's a triangle on top of the icon

    I just arrived in tahiti and i can't connect to wifi. I can see a triangle on top of the wifi icon. Can anyone help me?

    Troubleshooting Wi-Fi issues

  • Mac book pro is running very slow and won't connect to the Internet

    Mac book pro is running very slow and won't connect to the Internet. Please help I'm rubbish with computers!

    Mac book pro is running very slow and won't connect to the Internet. Please help I'm rubbish with computers!

  • I installed iCloud yesterday and since my mac book pro is slowing down to almost total freeze after 8 minutes when connected to internet. Anyone knows what to do? Many thanks

    I installed iCloud yesterday and since my mac book pro is slowing down to almost total freeze after 8 minutes when connected to internet. Anyone knows what to do? Many thanks

    Removed trend micro smart crap files from disco and it worked.

  • Why my mac book pro is so slow with internet when my PC is going so fast?

    Hi, I recently bought a mac book pro, with OS Maverick, 8gb RAM, I core7. I'm using WIFI and it's running so slow to connect to hotmail, or send an email. It's happening the same with an easy search in google. It's like the mac is thinking.
    At the same moment my old PC is going so fast that I'm a bit disappointed.
    Can somebody have an idea of this problem, please?

    Hello there, Marol03.
    The following Knowledge Base article offers up some great recommendations for troubleshooting Mac running slowly:
    OS X Mavericks: If your Mac runs slowly
    http://support.apple.com/kb/PH13895
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Mac Book Pro with Yosemite run clearly slower than Mavericks

    HI
    I come from other thread about problems whit wifi connection with Yosemite. The great Linc David solved the problem and that has meant thoroughly clean the Mac
    I have a Mac Book Pro 13", early 2011 (!only four years¡) with 8 GB of RAM (the maximum), 2,7 GHz Intel Core i7 processor and whit Yosemite everything it´s significantly slower that with Mavericks: open a word, do a screening...even when typing fast some first characters don´t appear.
    My conclusion it´s clear the max OS that you can install in one Mac Book Pro 13", early 2011,(like me) it´s Maverick. Yosemite clearly slows the mac.
    If someone can convince me otherwise I would be very grateful, because I did not backup before installing the Yosemite. And i don´t know how go back. Here you have the Entrecheck report:
    Thanks in advance
    Jesus
    Problem description:
    Mac Book Pro 13”, early 2011 , 8GB  1333 MHz DDR3 (the max), 2,7 GHz Intel Core i7, run clearly slower with Yosemite than Mavericks
    EtreCheck version: 2.1.8 (121)
    Report generated 13 de abril de 2015, 15:28:48 CEST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.7 GHz Intel Core i7 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 30
    Video Information: ℹ️
        Intel HD Graphics 3000
            Philips 244E 1920 x 1080 @ 60 Hz
    System Software: ℹ️
        OS X 10.10.3 (14D131) - Time since boot: 11:32:43
    Disk Information: ℹ️
        TOSHIBA MK5065GSXF disk0 : (500,11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (274.47 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Iomega Storage 500,11 GB
            EFI (disk2s1) <not mounted> : 210 MB
            Time Machine (disk2s2) /Volumes/Time Machine : 499.76 GB (293.79 GB free)
        Iomega Storage 500,11 GB
            EFI (disk1s1) <not mounted> : 210 MB
            Copia de Seguridad (disk1s2) /Volumes/Copia de Seguridad : 499.76 GB (316.45 GB free)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Microsoft Compact Optical Mouse 500
        C3PO USB SMART CARD READER
        Wacom Co.,Ltd. Intuos5 touch S
    Firewire Information: ℹ️
        iomega eGo Rugged FW USB2 800mbit - 800mbit max
            EFI (disk3s1) <not mounted> : 210 MB
            JVT (disk3s2) /Volumes/JVT : 999.86 GB (868.78 GB free)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
        /etc/hosts - Count: 30
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/VMware Fusion.app
        [not loaded]    com.vmware.kext.vmci (90.6.3) [Click for support]
        [not loaded]    com.vmware.kext.vmioplug.14.1.3 (14.1.3) [Click for support]
        [not loaded]    com.vmware.kext.vmnet (0249.89.30) [Click for support]
        [not loaded]    com.vmware.kext.vmx86 (0249.89.30) [Click for support]
        [not loaded]    com.vmware.kext.vsockets (90.6.0) [Click for support]
            /System/Library/Extensions
        [loaded]    com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
        [not loaded]    com.emu.driver.EMUUSBAudio (1.4.0 - SDK 10.6) [Click for support]
        [loaded]    com.hzsystems.terminus.driver (4) [Click for support]
        [not loaded]    com.macvide.driver.MacVideAudioConnectorDriver (1.0.0) [Click for support]
        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
        [not loaded]    com.wacom.kext.wacomtablet (6.3.7 - SDK 10.8) [Click for support]
            /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
        [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
    Startup Items: ℹ️
        MySQLCOM: Path: /Library/StartupItems/MySQLCOM
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cloudphotosd.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.gamed.plist
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.photolibraryd.plist
        [killed]    com.apple.rcd.plist
        [killed]    com.apple.SafariCloudHistoryPushAgent.plist
        [killed]    com.apple.SafariNotificationAgent.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        14 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.AssetCacheLocatorService.plist
        [killed]    com.apple.awdd.plist
        [failed]    com.apple.mtrecorder.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.tccd.system.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    com.apple.xpc.smd.plist
        6 processes killed due to memory pressure
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [loaded]    com.divx.dms.agent.plist [Click for support]
        [loaded]    com.divx.update.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.wacom.wacomtablet.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [failed]    com.apple.spirecorder.plist
        [loaded]    com.bombich.ccc.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        Mail    Aplicación Hidden (/Applications/Mail.app)
        Dropbox    Aplicación  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        WacomNetscape: Version: 2.1.0-1 - SDK 10.8 [Click for support]
        OVSHelper: Version: 1.1 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
        DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Click for support]
    User internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Safari Extensions: ℹ️
        iMedia Converter Deluxe 
        iTube Studio
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        MySQL  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
        Destinations:
            Time Machine [Local]
            Total size: 499.76 GB
            Total number of backups: 2
            Oldest backup: 2012-11-25 14:45:01 +0000
            Last backup: 2012-11-26 22:08:06 +0000
            Size of backup disk: Excellent
                Backup size 499.76 GB > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
             9%    mds
             5%    WindowServer
             0%    fontd
             0%    taskgated
             0%    com.apple.ifdreader
    Top Processes by Memory: ℹ️
        412 MB    Finder
        172 MB    Safari
        137 MB    Mail
        86 MB    com.apple.WebKit.WebContent
        69 MB    WindowServer
    Virtual Memory Information: ℹ️
        2.92 GB    Free RAM
        1.95 GB    Active RAM
        762 MB    Inactive RAM
        1.64 GB    Wired RAM
        21.92 GB    Page-ins
        212 MB    Page-outs
    Diagnostics Information: ℹ️
        Apr 13, 2015, 04:20:54 AM    /Library/Logs/DiagnosticReports/BDLDaemon_2015-04-13-042054_[redacted].cpu_reso urce.diag [Click for details]
        Apr 13, 2015, 03:55:58 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-04-13-035558_[reda cted].crash
        Apr 13, 2015, 03:55:31 AM    /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-04-13-035531 _[redacted].crash
        Apr 13, 2015, 03:54:03 AM    Self test - passed
        Apr 13, 2015, 03:53:27 AM    /Library/Logs/DiagnosticReports/BDLDaemon_2015-04-13-035327_[redacted].cpu_reso urce.diag [Click for details]
        Apr 13, 2015, 03:33:24 AM    /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-04-13-033324_[redacted]. crash
        Apr 13, 2015, 01:03:43 AM    /Library/Logs/DiagnosticReports/BDLDaemon_2015-04-13-010343_[redacted].cpu_reso urce.diag [Click for details]
        Apr 13, 2015, 12:59:40 AM    /Library/Logs/DiagnosticReports/AntivirusforMac_2015-04-13-005940_[redacted].cp u_resource.diag [Click for details]
        Apr 12, 2015, 10:28:40 PM    /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-04-12-222840_[redacted]. crash
        Apr 12, 2015, 07:58:07 PM    /Library/Logs/DiagnosticReports/System Preferences_2015-04-12-195807_[redacted].hang

    In fact many Mac forums talk about change the hard disk mechanical to other of solid state as solution for MacBook Pro.

  • Why is my Mac Book Pro so slow?

    Hi my Mac Book Pro is running really slow. It takes ages to perform simple tasks such as opening apps and doing basic jobs. I have run a check on the computer using Etresoft and the results are pasted below. Can anyone see anything wrong or have any suggestions?  I have run Disk Utility and all fine. I have also cleared out loads of files on the hard drive and moved to a external one. Thanks.
    Problem description:
    Slow mac when opening software and asking them to do simple tasks
    EtreCheck version: 2.1.8 (121)
    Report generated 19 February 2015 09:34:40 GMT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Click the [Adware! - Remove] links for help removing adware.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 438
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 1:27:14
    Disk Information: ℹ️
        Hitachi HTS545032B9A302 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 319.21 GB (218.55 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Freecom Freecom ToughDrive 750.16 GB
            USB 2 (disk1s1) /Volumes/USB 2 : 750.15 GB (496.90 GB free)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Adware: ℹ️
        Geneio [Adware! - Remove]
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    com.caiaq.driver.NIUSBAudio4DJDriver (2.7.0 - SDK 10.9) [Click for support]
        [not loaded]    com.caiaq.driver.NIUSBHardwareDriver (2.7.0 - SDK 10.9) [Click for support]
        [not loaded]    com.caiaq.driver.NIUSBTraktorAudio2Driver (2.7.0 - SDK 10.9) [Click for support]
        [not loaded]    com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.7.0 - SDK 10.9) [Click for support]
            /Library/StartupItems/ArcanaStartupSound/Resources
        [not loaded]    arcana.PRAM (6.1) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.caiaq.driver.NIUSBAudio2DJDriver (2.4.20) [Click for support]
        [not loaded]    com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.5.1 - SDK 10.7) [Click for support]
        [not loaded]    com.native-instruments.driver.NIUSBDeviceHelper (1.1.0 - SDK 10.7) [Click for support]
    Startup Items: ℹ️
        ArcanaStartupSound: Path: /Library/StartupItems/ArcanaStartupSound
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [loaded]    com.facebook.videochat.[redacted].plist [Click for support]
        [failed]    com.genieo.completer.download.plist [Adware! - Remove]
        [loaded]    com.genieo.completer.ltvbit.plist [Adware! - Remove]
        [failed]    com.genieo.completer.update.plist [Adware! - Remove]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    User Login Items: ℹ️
        Flux    Application  (/Applications/Flux.app)
        iTunesHelper    UNKNOWN Hidden (missing value)
        Microsoft AU Daemon    Application  (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
        Dropbox    UNKNOWN  (missing value)
        NIHardwareAgent    Application Hidden (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    Safari Extensions: ℹ️
        Ghostery
        NinjaKit
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Native Instruments USB Audio  [Click for support]
    Time Machine: ℹ️
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            Macintosh HD: Disk size: 319.21 GB Disk used: 100.66 GB
        Destinations:
            Time Machine Backups [Local]
            Total size: 0 B
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Too small
                Backup size 0 B < (Disk used 100.66 GB X 3)
    Top Processes by CPU: ℹ️
            41%    Live
            12%    WindowServer
             7%    coreaudiod
             2%    CleanMyMac 2
             2%    Adobe Photoshop Elements
    Top Processes by Memory: ℹ️
        674 MB    Live
        228 MB    com.apple.WebKit.WebContent
        146 MB    CleanMyMac 2
        64 MB    mds_stores
        60 MB    Safari
    Virtual Memory Information: ℹ️
        83 MB    Free RAM
        1.29 GB    Active RAM
        1.31 GB    Inactive RAM
        1.05 GB    Wired RAM
        1.04 GB    Page-ins
        32 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 19, 2015, 08:04:58 AM    Self test - passed

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • How can I check my Mac book pro as it is running very slow

    My mac book pro has just sterted to run very slow indeed. I noticed it after I registered to use Knowhow cloud.
    I wondered if anyone else has had a simular problem, and if you can help me.
    Many thanks

    Lisadawson11 wrote:
    My mac book pro has just sterted to run very slow indeed. I noticed it after I registered to use Knowhow cloud.
    Well it depends what you have backed up to their cloud service.
    If it's a lot, it's going to take a long time to upload all your stuff as Internet Service Providers restrict upload speeds to a fraction of their download speeds.
    Cloud backups is bad, the data can be snooped on without a warrant, it can be lost and it's slow as heck unless it's only a small amount.
    If you don't know what your doing, then disconnect from the Internet and uninstall their software, use a external drive you can get from any computer or office store and connect it to the Mac, when TimeMachine pops up and asks, say yes and let it work overnight to create your first backup (takes the longest)
    Forget the Cloud, it's a joke.

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