Internet slow on mac book pro
I just bought my macbook pro, and my internet is moving really slow. Especially when viewing videos on youtube, even litening to previews on itunes. Ans no its not my internet, my PC works fine. Please let me know any suggestions.
daddyb23 wrote:
I just bought my macbook pro,
You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.
Similar Messages
-
hello
My mac book pro is running very slow
I have downloaded norton/symantec antivirus but it does not show any virus issue
I have performed a disk utility repair but it did not point out anything
I have performed a disk utility permissions repair which showed a lot of things to be corrected but still no improvement
I have then downloaded Etrecheck and here is below its results, could you tell me what to do? (apart from Time machine which I am upgrading right now)
Not sure why I have some many disks under Disk information too...
Thank you!
Hardware Information:
MacBook Pro (13-inch, Mid 2009)
MacBook Pro - model: MacBookPro5,5
1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 1:12:50
Disk Information:
Hitachi HTS disk0 : (250,06 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) /: 249,72 GB (74,51 GB free)
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.symantec.kext.internetSecurity (5.3.1f8)
com.symantec.kext.pf (5.6.1f9)
com.symantec.kext.ips (3.9.1f9)
com.symantec.kext.fw (5.3.1f9)
com.symantec.kext.SymAPComm (12.6.1f9 - SDK 10.6)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.symantec.deepsight-extractor.plist 3rd-Party support link
[loaded] com.symantec.errorreporter-periodic.plist 3rd-Party support link
[loaded] com.symantec.liveupdate.daemon.ondemand.plist 3rd-Party support link
[loaded] com.symantec.liveupdate.daemon.plist 3rd-Party support link
[not loaded] com.symantec.nav.migrateqtf.plist 3rd-Party support link
[loaded] com.symantec.sharedsettings.plist 3rd-Party support link
[loaded] com.symantec.symdaemon.plist 3rd-Party support link
Launch Agents:
[loaded] com.symantec.errorreporter-periodicagent.plist 3rd-Party support link
[loaded] com.symantec.nis.application.plist 3rd-Party support link
[loaded] com.symantec.uiagent.application.plist 3rd-Party support link
User Launch Agents:
User Login Items:
iTunesHelper
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
NortonInternetSecurityBF: Version: 1.7.0 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Norton\nQuickMenu 3rd-Party support link
Bad Fonts:
None
Old Applications:
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
2% EtreCheck
1% mds_stores
1% WindowServer
0% SymDaemon
0% Safari
Top Processes by Memory:
242 MB SymDaemon
221 MB Mail
86 MB PluginProcess
74 MB mds_stores
66 MB Safari
Virtual Memory Information:
1.45 GB Free RAM
1.52 GB Active RAM
234 MB Inactive RAM
562 MB Wired RAM
408 MB Page-ins
0 B Page-outsYou need to get rid of Norton. It is notorious for causing problems on the Mac, and isn't much good at detecting Mac malware anyway. Uninstall it. To do that, you will need to run the installer again, which will offer to uninstall it since Norton is already installed. If you no longer have the installer, you will need to re-download it.
If you continue to have problems after removing Norton, see my Mac Performance Guide for further suggestions. Note that, aside from Norton, I see no other third-party software loading at startup that is likely to cause the problem. -
Gone a litle slower on mac book pro
Does anybody can see any reason why my mac book pro retina is a liitle slow here is the copy of Etrecheck......thanks
Please describe the problem in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The better your description, the better the chance of a solution.
For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? When did it start to be slow? Did you change anything just before it started? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup. -
Slow internet on 2012 Mac Book Pro
Over the past 4 months the MacBook pro has been running slow when connected to the internet. The computer itself runs fine. Had installed Yosemite Beta, but the problem was occurring prior to move on Mavericks. Went to the Apple store and there was a hard rest of the computer, no improvement in internet speed.
I run wireless diagnostics which tells me everything is running fine. Another iMac on the network also running well. iPad and iPhones also running well.
OOKLA speed test ping of 29 ms, download speed of 0.52 Mbps and upload of 1.67 Mbps.
On ATT network rated for 54 Mbps.
Info
Interface name en0
MAC address b8:f6:b1:15:dc:05
Network name 2wire856
Security WPA2 Personal
quality Excellent
RSSI -62 dBm
Noise -91 dBm
Tx Rate 48 Mbps
Channel 9
Channel Band 2.4 GHz
Channel width 20 MHz
Power state on
Paired device count 2
Primary IPv4 Interface en0
IPv4 address 192.168.1.74
IPv4 Router 192.168.1.254
DNS serve 192.168.1.254
IPv6 stuff is blank
How to get my internet speed up again?Took computer to work, Wi-Fi is running faster but still slow process.
OOKLA speed test
ping 15 ms
download 2.7 Mbps
upload 7.27 Mbps
Wireless Diagnostics Info
Quality Good
RSSI -74 dBm
Noise- 85 dBm
48 MPS
Channel 1
Channel Band 2.4 GHz
Channel width 20 MHz
Still the same difficulty wireless diagnostics testing well, actual speed on speediest poor
going to tryhttp://www.s0hel.com/blog/401/fixed-slow-wifi-issue-with-new-macbook-pro/ for my home ATT network -
Slow internet on a mac book pro
I have had an issue with slow wireless and internet for a while but never thought nothing of it but poor service. But the wireless on my imac works perfectly. Some pages load slower that others and streaming videos are choppy. Im not sure whats different between my pro and my imac besides a better airport. Anyone have similar problems or any recommendations? Thanks for the help.
Did you see the patch for 10.5.8 that handles the problem of connections being slower when on battery power than when on A/C? It's here:
http://support.apple.com/downloads/AirPortClient_Update_for_MacBook_and_MacBookPro -
System with yosemite running very slow with mac book pro
Problem description:
yosemite is running very slow
EtreCheck version: 2.0.11 (98)
Report generated November 3, 2014 at 8:35:53 PM CST
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.8 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:37:14
Disk Information: ℹ️
WDC WD10JPVX-22JC3T0 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh (disk0s2) / [Startup]: 749.35 GB (681.51 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
BOOTCAMP? (disk0s4) <not mounted> : 250.00 GB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 16
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
[not loaded] com.kaspersky.kext.kimul.44 (44) Support
[not loaded] com.kaspersky.kext.mark.1.0.5 (1.0.5) Support
/Library/Application Support/MacKeeper/AntiVirus.app
[not loaded] com.zeobit.kext.AVKauth (1.0) Support
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (2.0) Support
/Library/Extensions
[loaded] com.kaspersky.kext.klif (3.0.4a41) Support
[not loaded] com.kaspersky.nke (1.6.4a15) Support
[not loaded] net.sourceforge.ext2fs.fs.ext2 (1.4d4) Support
[not loaded] org.virtualbox.kext.VBoxDrv (4.2.12) Support
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.12) Support
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.12) Support
[not loaded] org.virtualbox.kext.VBoxUSB (4.2.12) Support
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) Support
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) Support
[not loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) Support
[not loaded] com.jft.driver.PdaNetDrv (1.0.64) Support
[not loaded] com.livescribe.kext.LivescribeSmartpen (1) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
Startup Items: ℹ️
rEFItBlesser: Path: /Library/StartupItems/rEFItBlesser
VirtualBox: Path: /Library/StartupItems/VirtualBox
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[loaded] com.paragon.NTFS.trial.plist Support
[loaded] com.paragon.NTFS.upd.plist Support
Problem System Launch Daemons: ℹ️
[failed] com.apple.ucupdate.plist
[failed] com.apple.watchdogd.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[not loaded] com.adobe.CS5ServiceManager.plist Support
[not loaded] com.google.keystone.agent.plist Support
[not loaded] com.kaspersky.kav.gui.plist Support
[not loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[not loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[not loaded] com.google.keystone.daemon.plist Support
[not loaded] com.kaspersky.kav.plist Support
[not loaded] com.livescribe.PenCommService.plist Support
[not loaded] com.microsoft.office.licensing.helper.plist Support
[not loaded] com.oracle.java.Helper-Tool.plist Support
[not loaded] com.oracle.java.JavaUpdateHelper.plist Support
[not loaded] com.zeobit.MacKeeper.AntiVirus Support
User Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[invalid?] com.valvesoftware.steamclean.plist Support
[invalid?] com.zeobit.MacKeeper.Helper Support
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
WDQuickView UNKNOWN (missing value)
Internet Plug-ins: ℹ️
MeetingJoinPlugin: Version: (null) - SDK 10.6 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
Google Earth Web Plug-in: Version: 6.0 Support
VLC Plugin: Version: 1.0.5 Support
AdobePDFViewerNPAPI: Version: 10.1.9 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
AdobePDFViewer: Version: 10.1.9 Support
GarminGpsControl: Version: 2.9.3.0 Release Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
Safari Extensions: ℹ️
vkbd
URLAdvisor
Virtual Keyboard
URL Advisor
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
DivX Support
ExtFSManager Support
Flash Player Support
Flip4Mac WMV Support
Growl Support
Java Support
Paragon NTFS for Mac ® OS X Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh: Disk size: 749.35 GB Disk used: 67.83 GB
Destinations:
TimeMachine [Network]
Total size: 991.33 GB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Adequate
Backup size 991.33 GB > (Disk used 67.83 GB X 3)
Top Processes by CPU: ℹ️
35% watchdogd
4% WindowServer
1% AppleSpell
0% launchd
0% notifyd
Top Processes by Memory: ℹ️
258 MB firefox
112 MB Finder
94 MB com.apple.internetaccounts
77 MB NotificationCenter
77 MB com.apple.dock.extra
Virtual Memory Information: ℹ️
4.64 GB Free RAM
2.58 GB Active RAM
597 MB Inactive RAM
772 MB Wired RAM
831 MB Page-ins
0 B Page-outs
I am new to Mac and I dont know what to do, please help.Completely uninstall the Kaspersky software AND MacKeeper. Both aren't necessary and can cause all kinds of issues.
Also check if Paragon and Virtualbox are up to date. -
FCP 7 update has slowed my Mac Book Pro
Hi all
First post here. I've just upgraded to FCP 7/ Studio 3 on my MBP running Leopard 10.5.8
When I open FCP it takes an age to load, and it is impossible to use the software, it's like running high end software on a low end PC, sluggish isn't the word!
I have 2 gigs of ram, FCP 6 worked fine. Has anyone else suffered from this or have any advice??
ThanksI purchased the upgrade and simply ran It and installed it - FCS2 was already installed, but being an upgrade I assume this is right?
I did this on my mac pro with no problems, studio 3 runs fine. On the laptop it is un-useable -
Toshiba Stor.e basics 1TB Extremely slow on Mac Book pro
Hi,
I've just bought a Toshiba Stor.e basics 1TB and it's extremely slow, it's taken around a day and still 2 are pending to conclude a copy of less than 100 gigas, 3days!!!
I've tried formating it with FAT32 and MacOs Plus, same results, what's wrong with this product?
/JaviThat doesn't appear to be a US model, and this is the forums for Toshiba USA. You may want to contact Toshiba in your region.
- Peter -
I cant connect to internet on my mac book pro, there's a triangle on top of the icon
I just arrived in tahiti and i can't connect to wifi. I can see a triangle on top of the wifi icon. Can anyone help me?
Troubleshooting Wi-Fi issues
-
Mac book pro is running very slow and won't connect to the Internet
Mac book pro is running very slow and won't connect to the Internet. Please help I'm rubbish with computers!
Mac book pro is running very slow and won't connect to the Internet. Please help I'm rubbish with computers!
-
I installed iCloud yesterday and since my mac book pro is slowing down to almost total freeze after 8 minutes when connected to internet. Anyone knows what to do? Many thanks
Removed trend micro smart crap files from disco and it worked.
-
Why my mac book pro is so slow with internet when my PC is going so fast?
Hi, I recently bought a mac book pro, with OS Maverick, 8gb RAM, I core7. I'm using WIFI and it's running so slow to connect to hotmail, or send an email. It's happening the same with an easy search in google. It's like the mac is thinking.
At the same moment my old PC is going so fast that I'm a bit disappointed.
Can somebody have an idea of this problem, please?Hello there, Marol03.
The following Knowledge Base article offers up some great recommendations for troubleshooting Mac running slowly:
OS X Mavericks: If your Mac runs slowly
http://support.apple.com/kb/PH13895
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Mac Book Pro with Yosemite run clearly slower than Mavericks
HI
I come from other thread about problems whit wifi connection with Yosemite. The great Linc David solved the problem and that has meant thoroughly clean the Mac
I have a Mac Book Pro 13", early 2011 (!only four years¡) with 8 GB of RAM (the maximum), 2,7 GHz Intel Core i7 processor and whit Yosemite everything it´s significantly slower that with Mavericks: open a word, do a screening...even when typing fast some first characters don´t appear.
My conclusion it´s clear the max OS that you can install in one Mac Book Pro 13", early 2011,(like me) it´s Maverick. Yosemite clearly slows the mac.
If someone can convince me otherwise I would be very grateful, because I did not backup before installing the Yosemite. And i don´t know how go back. Here you have the Entrecheck report:
Thanks in advance
Jesus
Problem description:
Mac Book Pro 13”, early 2011 , 8GB 1333 MHz DDR3 (the max), 2,7 GHz Intel Core i7, run clearly slower with Yosemite than Mavericks
EtreCheck version: 2.1.8 (121)
Report generated 13 de abril de 2015, 15:28:48 CEST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.7 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 30
Video Information: ℹ️
Intel HD Graphics 3000
Philips 244E 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.10.3 (14D131) - Time since boot: 11:32:43
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500,11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (274.47 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Iomega Storage 500,11 GB
EFI (disk2s1) <not mounted> : 210 MB
Time Machine (disk2s2) /Volumes/Time Machine : 499.76 GB (293.79 GB free)
Iomega Storage 500,11 GB
EFI (disk1s1) <not mounted> : 210 MB
Copia de Seguridad (disk1s2) /Volumes/Copia de Seguridad : 499.76 GB (316.45 GB free)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Microsoft Compact Optical Mouse 500
C3PO USB SMART CARD READER
Wacom Co.,Ltd. Intuos5 touch S
Firewire Information: ℹ️
iomega eGo Rugged FW USB2 800mbit - 800mbit max
EFI (disk3s1) <not mounted> : 210 MB
JVT (disk3s2) /Volumes/JVT : 999.86 GB (868.78 GB free)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 30
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/VMware Fusion.app
[not loaded] com.vmware.kext.vmci (90.6.3) [Click for support]
[not loaded] com.vmware.kext.vmioplug.14.1.3 (14.1.3) [Click for support]
[not loaded] com.vmware.kext.vmnet (0249.89.30) [Click for support]
[not loaded] com.vmware.kext.vmx86 (0249.89.30) [Click for support]
[not loaded] com.vmware.kext.vsockets (90.6.0) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
[not loaded] com.emu.driver.EMUUSBAudio (1.4.0 - SDK 10.6) [Click for support]
[loaded] com.hzsystems.terminus.driver (4) [Click for support]
[not loaded] com.macvide.driver.MacVideAudioConnectorDriver (1.0.0) [Click for support]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
[not loaded] com.wacom.kext.wacomtablet (6.3.7 - SDK 10.8) [Click for support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Click for support]
Startup Items: ℹ️
MySQLCOM: Path: /Library/StartupItems/MySQLCOM
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudphotosd.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.gamed.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.photolibraryd.plist
[killed] com.apple.rcd.plist
[killed] com.apple.SafariCloudHistoryPushAgent.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
14 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[failed] com.apple.mtrecorder.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
6 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.divx.dms.agent.plist [Click for support]
[loaded] com.divx.update.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.wacom.wacomtablet.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[failed] com.apple.spirecorder.plist
[loaded] com.bombich.ccc.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
Mail Aplicación Hidden (/Applications/Mail.app)
Dropbox Aplicación (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 31 Check version
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Click for support]
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
iMedia Converter Deluxe
iTube Studio
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
MySQL [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Destinations:
Time Machine [Local]
Total size: 499.76 GB
Total number of backups: 2
Oldest backup: 2012-11-25 14:45:01 +0000
Last backup: 2012-11-26 22:08:06 +0000
Size of backup disk: Excellent
Backup size 499.76 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
9% mds
5% WindowServer
0% fontd
0% taskgated
0% com.apple.ifdreader
Top Processes by Memory: ℹ️
412 MB Finder
172 MB Safari
137 MB Mail
86 MB com.apple.WebKit.WebContent
69 MB WindowServer
Virtual Memory Information: ℹ️
2.92 GB Free RAM
1.95 GB Active RAM
762 MB Inactive RAM
1.64 GB Wired RAM
21.92 GB Page-ins
212 MB Page-outs
Diagnostics Information: ℹ️
Apr 13, 2015, 04:20:54 AM /Library/Logs/DiagnosticReports/BDLDaemon_2015-04-13-042054_[redacted].cpu_reso urce.diag [Click for details]
Apr 13, 2015, 03:55:58 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-04-13-035558_[reda cted].crash
Apr 13, 2015, 03:55:31 AM /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-04-13-035531 _[redacted].crash
Apr 13, 2015, 03:54:03 AM Self test - passed
Apr 13, 2015, 03:53:27 AM /Library/Logs/DiagnosticReports/BDLDaemon_2015-04-13-035327_[redacted].cpu_reso urce.diag [Click for details]
Apr 13, 2015, 03:33:24 AM /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-04-13-033324_[redacted]. crash
Apr 13, 2015, 01:03:43 AM /Library/Logs/DiagnosticReports/BDLDaemon_2015-04-13-010343_[redacted].cpu_reso urce.diag [Click for details]
Apr 13, 2015, 12:59:40 AM /Library/Logs/DiagnosticReports/AntivirusforMac_2015-04-13-005940_[redacted].cp u_resource.diag [Click for details]
Apr 12, 2015, 10:28:40 PM /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-04-12-222840_[redacted]. crash
Apr 12, 2015, 07:58:07 PM /Library/Logs/DiagnosticReports/System Preferences_2015-04-12-195807_[redacted].hangIn fact many Mac forums talk about change the hard disk mechanical to other of solid state as solution for MacBook Pro.
-
Why is my Mac Book Pro so slow?
Hi my Mac Book Pro is running really slow. It takes ages to perform simple tasks such as opening apps and doing basic jobs. I have run a check on the computer using Etresoft and the results are pasted below. Can anyone see anything wrong or have any suggestions? I have run Disk Utility and all fine. I have also cleared out loads of files on the hard drive and moved to a external one. Thanks.
Problem description:
Slow mac when opening software and asking them to do simple tasks
EtreCheck version: 2.1.8 (121)
Report generated 19 February 2015 09:34:40 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 438
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 1:27:14
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.21 GB (218.55 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Freecom Freecom ToughDrive 750.16 GB
USB 2 (disk1s1) /Volumes/USB 2 : 750.15 GB (496.90 GB free)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Geneio [Adware! - Remove]
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.7.0 - SDK 10.9) [Click for support]
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.7.0 - SDK 10.9) [Click for support]
[not loaded] com.caiaq.driver.NIUSBTraktorAudio2Driver (2.7.0 - SDK 10.9) [Click for support]
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.7.0 - SDK 10.9) [Click for support]
/Library/StartupItems/ArcanaStartupSound/Resources
[not loaded] arcana.PRAM (6.1) [Click for support]
/System/Library/Extensions
[not loaded] com.caiaq.driver.NIUSBAudio2DJDriver (2.4.20) [Click for support]
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.5.1 - SDK 10.7) [Click for support]
[not loaded] com.native-instruments.driver.NIUSBDeviceHelper (1.1.0 - SDK 10.7) [Click for support]
Startup Items: ℹ️
ArcanaStartupSound: Path: /Library/StartupItems/ArcanaStartupSound
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[failed] com.genieo.completer.download.plist [Adware! - Remove]
[loaded] com.genieo.completer.ltvbit.plist [Adware! - Remove]
[failed] com.genieo.completer.update.plist [Adware! - Remove]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
Flux Application (/Applications/Flux.app)
iTunesHelper UNKNOWN Hidden (missing value)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Dropbox UNKNOWN (missing value)
NIHardwareAgent Application Hidden (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Ghostery
NinjaKit
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Native Instruments USB Audio [Click for support]
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 319.21 GB Disk used: 100.66 GB
Destinations:
Time Machine Backups [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 100.66 GB X 3)
Top Processes by CPU: ℹ️
41% Live
12% WindowServer
7% coreaudiod
2% CleanMyMac 2
2% Adobe Photoshop Elements
Top Processes by Memory: ℹ️
674 MB Live
228 MB com.apple.WebKit.WebContent
146 MB CleanMyMac 2
64 MB mds_stores
60 MB Safari
Virtual Memory Information: ℹ️
83 MB Free RAM
1.29 GB Active RAM
1.31 GB Inactive RAM
1.05 GB Wired RAM
1.04 GB Page-ins
32 MB Page-outs
Diagnostics Information: ℹ️
Feb 19, 2015, 08:04:58 AM Self test - passedWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
How can I check my Mac book pro as it is running very slow
My mac book pro has just sterted to run very slow indeed. I noticed it after I registered to use Knowhow cloud.
I wondered if anyone else has had a simular problem, and if you can help me.
Many thanksLisadawson11 wrote:
My mac book pro has just sterted to run very slow indeed. I noticed it after I registered to use Knowhow cloud.
Well it depends what you have backed up to their cloud service.
If it's a lot, it's going to take a long time to upload all your stuff as Internet Service Providers restrict upload speeds to a fraction of their download speeds.
Cloud backups is bad, the data can be snooped on without a warrant, it can be lost and it's slow as heck unless it's only a small amount.
If you don't know what your doing, then disconnect from the Internet and uninstall their software, use a external drive you can get from any computer or office store and connect it to the Mac, when TimeMachine pops up and asks, say yes and let it work overnight to create your first backup (takes the longest)
Forget the Cloud, it's a joke.
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