Internet speeds droped alot. help?

Okay so i have recently got fiber optic and ive had it for just about three week's now.When i first got it i was amazed with the speeds i did bare in mind they would drop over the days but i didnt expect this to happen i went from a 75.45mps download,17.74 upload and 12 ping to 49 ping,16.94mps download and 13.60mps upload help ;/?

Hi
The reason your speed has dropped is because of a noise issue this has caused the DLM to reduce your IP profile to stabilise the line all you need to do is leave the connection alone for up to 2 weeks and once the DLM see the line as stable again it should start to rise again
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Similar Messages

  • Speed droped please help

    hey guys been with bt few months now always got 8.00 mbbeen connected for last 7 days perfect was on pc last night but noticed flashing broadband light on hub next day when on laptop noticed speed has dropped to 6.30mbs which is quite a big drop rang bt they did tests etc said its showing 9.00mb etc they said theres nothing they can do then i was cut of ??? heres my details
    ADSL Line Status
    Connection Information
    Line state:
    Connected
    Connection time:
    0 days, 13:09:16
    Downstream:
    7.219 Mbps
    Upstream:
    1015 Kbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.5 Annex A
    Latency type:
    Fast
    Noise margin (Down/Up):
    9.7 dB / 5.6 dB
    Line attenuation (Down/Up):
    40.1 dB / 26.6 dB
    Output power (Down/Up):
    19.9 dBm / 12.4 dBm
    FEC Events (Down/Up):
    0 / 0
    CRC Events (Down/Up):
    140 / 337
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    HEC Events (Down/Up):
    224 / 375
    Error Seconds (Local/Remote):
    117638 / 2703

    Hi Welcome to the forums
    Here are some help pages done by CL Keith http://forumhelp.dyndns.org/speed/Speed.html
    your noise margin is higher than the normal default 6dB  that will reduce your connection speed this is due to noise on your line causing disconnections if you  carry out the check posted here and post back the results then we can  help you further 
    Can you also post the full results from BT Speedtest speedtester.bt.com
    Have you tried connecting to the test socket at the rear of the master socket   
    Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
    This is a customer to customer self help forum the only BT presence here are the forum moderators
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Infinity speed droped again help

    http://www.speedtest.net/result/1035505604.png
    latest speed test can someone help please iv'e only been with bt 2 weeks and 6th problem...........not happy

    Try selecting a different server, Midenhead, London, Manchester.
    It definatly doesn't look right though:
    http://www.speedtest.net/result/1035618903.png

  • HT1338 I have a MBA and although I have a broadband connection, the internet speed in the MBA is pathetic. I even can't open a normal song in Youtube in half an hour, so please help !

    I have a MBA and although I have a broadband connection, the internet speed in the MBA is pathetic. I even can't open a normal song in Youtube in half an hour, so please help !

    Has the speed ever been acceptable, or is this something new?  Try resetting Safari and perhaps rebooting your router.

  • When i connect my MB Pro to external monitor, I notice the wireless internet speed decreases almost 3 time.  is there a solution to this? thanks for your help in advance

    When i connect my MB Pro to external monitor, I've noticed my wireless internet speed decreases almost 3 time.  is there a solution to this? thanks for your help in advance

    "How do I find that IP address because I put in the 192.168.1.8.."
    That's not the router's IP address. Most likely it will be 192.168.1.1
    System Preferences>Network>Advanced>TCP/IP should show it.

  • Slow Internet speed, please help!!

    Hi for the past month or so I've beeing getting really poor internet speeds, I've rang BT and they did some tests and I saw some kind of improvement for a little while, but now its gone back to being slow again. Please can anyone help or suggest how I can get the speed improved or resloved totally. I used to get 5Mbps minimum anytime of the day!!
     See screens below
    Thanks
    George
    Solved!
    Go to Solution.

    This the only kind of log I can find. under 'security log' it doesn't mention crc hec or error sound anywhere 
    Aug 27 14:08:57 (none) daemon.info udhcpd[348]: received DISCOVER
    Aug 27 14:08:59 (none) daemon.info udhcpd[348]: sending ACK to 192.168.2.2
    Aug 27 14:08:59 (none) daemon.info udhcpd[348]: check_conf_ip_assign s Mon Aug 27 14:08:59 2012
    Aug 27 14:09:03 (none) daemon.info udhcpd[348]: check_conf_ip_assign d Mon Aug 27 14:09:03 2012
    Aug 27 14:09:03 (none) daemon.info udhcpd[348]: sending OFFER of 192.168.2.41
    Aug 27 14:09:03 (none) daemon.info udhcpd[348]: received REQUEST
    Aug 27 14:09:03 (none) daemon.info udhcpd[348]: sending ACK to 192.168.2.41
    Aug 27 14:09:03 (none) daemon.info udhcpd[348]: check_conf_ip_assign s Mon Aug 27 14:09:03 2012
    Aug 27 14:09:03 (none) daemon.info udhcpd[348]: check_conf_ip_assign e Mon Aug 27 14:09:03 2012
    Aug 27 14:09:03 (none) daemon.info udhcpd[348]: sending ACK to 192.168.2.41
    Aug 27 14:09:28 (none) daemon.err nmbd[563]: [2012/08/27 14:09:28, 0] nmbd/nmbd_become_lmb.c:become_local_master_stage2(396)
    Aug 27 14:09:28 (none) daemon.err nmbd[563]: *****
    Aug 27 14:09:28 (none) daemon.err nmbd[563]:
    Aug 27 14:09:28 (none) daemon.err nmbd[563]: Samba name server ROUTER is now a local master browser for workgroup WORKGROUP on subnet 192.168.2.1
    Aug 27 14:09:28 (none) daemon.err nmbd[563]:
    Aug 27 14:09:28 (none) daemon.err nmbd[563]: *****
    Aug 27 14:09:28 (none) daemon.err nmbd[563]: [2012/08/27 14:09:28, 0] nmbd/nmbd_become_lmb.c:become_local_master_stage2(396)
    Aug 27 14:09:28 (none) daemon.err nmbd[563]: *****
    Aug 27 14:09:28 (none) daemon.err nmbd[563]:
    Aug 27 14:09:28 (none) daemon.err nmbd[563]: Samba name server ROUTER is now a local master browser for workgroup WORKGROUP on subnet 192.168.169.1
    Aug 27 14:09:28 (none) daemon.err nmbd[563]:
    Aug 27 14:09:28 (none) daemon.err nmbd[563]: *****
    Aug 27 14:09:28 (none) daemon.err nmbd[563]: [2012/08/27 14:09:28, 0] nmbd/nmbd_become_lmb.c:become_local_master_stage2(396)
    Aug 27 14:09:28 (none) daemon.err nmbd[563]: *****
    Aug 27 14:09:28 (none) daemon.err nmbd[563]:
    Aug 27 14:09:28 (none) daemon.err nmbd[563]: Samba name server ROUTER is now a local master browser for workgroup WORKGROUP on subnet 192.168.5.17
    Aug 27 14:09:28 (none) daemon.err nmbd[563]:
    Aug 27 14:09:28 (none) daemon.err nmbd[563]: *****
    Aug 27 14:10:49 (none) daemon.info udhcpd[348]: received REQUEST
    Aug 27 14:10:49 (none) daemon.info udhcpd[348]: received DISCOVER
    Aug 27 14:10:51 (none) daemon.info udhcpd[348]: sending ACK to 192.168.2.2
    Aug 27 14:10:51 (none) daemon.info udhcpd[348]: check_conf_ip_assign s Mon Aug 27 14:10:51 2012
    Aug 27 14:10:52 (none) user.notice igmp[568]: igmp:IP_ADD_MEMBERSHIP Failed
    Aug 27 14:10:53 (none) daemon.info udhcpd[348]: check_conf_ip_assign d Mon Aug 27 14:10:53 2012
    Aug 27 14:10:53 (none) daemon.info udhcpd[348]: sending OFFER of 192.168.2.10
    Aug 27 14:10:53 (none) daemon.info udhcpd[348]: received DISCOVER
    Aug 27 14:10:53 (none) daemon.info udhcpd[348]: sending ACK to 192.168.2.10
    Aug 27 14:10:53 (none) daemon.info udhcpd[348]: check_conf_ip_assign s Mon Aug 27 14:10:53 2012
    Aug 27 14:10:53 (none) daemon.info udhcpd[348]: check_conf_ip_assign d Mon Aug 27 14:10:53 2012
    Aug 27 14:10:53 (none) daemon.info udhcpd[348]: sending OFFER of 192.168.2.10
    Aug 27 14:10:53 (none) daemon.info udhcpd[348]: received REQUEST
    Aug 27 14:10:53 (none) daemon.info udhcpd[348]: sending ACK to 192.168.2.10
    Aug 27 14:10:53 (none) daemon.info udhcpd[348]: check_conf_ip_assign s Mon Aug 27 14:10:53 2012
    Aug 27 14:10:53 (none) daemon.info udhcpd[348]: check_conf_ip_assign e Mon Aug 27 14:10:53 2012
    Aug 27 14:10:53 (none) daemon.info udhcpd[348]: sending ACK to 192.168.2.10
    Aug 27 14:10:58 (none) daemon.info udhcpd[348]: DHCPINFORM
    Aug 27 14:11:27 (none) user.notice igmp[568]: igmp:IP_ADD_MEMBERSHIP Failed
    Aug 27 14:18:00 (none) daemon.info dnsmasq[338]: reading /etc/hosts
    Aug 27 14:18:00 (none) daemon.info dnsmasq[338]: reading /tmp/resolv.conf
    Aug 27 14:18:00 (none) daemon.info dnsmasq[338]: using nameserver 213.120.234.34
    Aug 27 14:18:06 (none) daemon.notice pppd[566]: PPPoE disconnected
    Aug 27 14:18:06 (none) daemon.info pppd[566]: Exit.
    Aug 27 14:18:06 (none) daemon.info pppd[566]: Exit.
    Aug 27 14:18:13 (none) daemon.info wanstatus[607]: Internet Status: Not Connected
    Aug 27 14:18:13 (none) daemon.notice pppd[4900]: PPPoE 2.4.1 started by root, uid 0
    Aug 27 14:18:58 (none) daemon.info dnsmasq[338]: reading /etc/hosts
    Aug 27 14:18:58 (none) daemon.info dnsmasq[338]: reading /tmp/resolv.conf
    Aug 27 14:18:58 (none) daemon.info dnsmasq[338]: using nameserver 213.120.234.62
    Aug 27 14:18:58 (none) daemon.info dnsmasq[338]: using nameserver 213.120.234.34
    Aug 27 14:19:02 (none) daemon.info wanstatus[607]: Internet Status: Connected
    Aug 27 15:02:41 (none) daemon.info udhcpd[348]: DHCPINFORM
    Aug 27 15:31:16 (none) daemon.info udhcpd[348]: received DISCOVER
    Aug 27 15:31:18 (none) daemon.info udhcpd[348]: sending ACK to 192.168.2.2
    Aug 27 15:31:18 (none) daemon.info udhcpd[348]: check_conf_ip_assign s Mon Aug 27 15:31:18 2012
    Aug 27 15:31:20 (none) daemon.info udhcpd[348]: check_conf_ip_assign d Mon Aug 27 15:31:20 2012
    Aug 27 15:31:20 (none) daemon.info udhcpd[348]: sending OFFER of 192.168.2.13
    Aug 27 15:31:20 (none) daemon.info udhcpd[348]: received DISCOVER
    Aug 27 15:31:20 (none) daemon.info udhcpd[348]: sending ACK to 192.168.2.13
    Aug 27 15:31:20 (none) daemon.info udhcpd[348]: check_conf_ip_assign s Mon Aug 27 15:31:20 2012
    Aug 27 15:31:20 (none) daemon.info udhcpd[348]: check_conf_ip_assign d Mon Aug 27 15:31:20 2012
    Aug 27 15:31:20 (none) daemon.info udhcpd[348]: sending OFFER of 192.168.2.13
    Aug 27 15:31:20 (none) daemon.info udhcpd[348]: received REQUEST
    Aug 27 15:31:20 (none) daemon.info udhcpd[348]: sending ACK to 192.168.2.13
    Aug 27 15:31:20 (none) daemon.info udhcpd[348]: check_conf_ip_assign s Mon Aug 27 15:31:20 2012
    Aug 27 15:31:20 (none) daemon.info udhcpd[348]: check_conf_ip_assign e Mon Aug 27 15:31:20 2012
    Aug 27 15:31:20 (none) daemon.info udhcpd[348]: sending ACK to 192.168.2.13
    Aug 27 15:34:45 (none) daemon.info udhcpd[348]: received REQUEST
    Aug 27 15:34:45 (none) daemon.info udhcpd[348]: sending ACK to 192.168.2.41
    Aug 27 15:34:45 (none) daemon.info udhcpd[348]: check_conf_ip_assign s Mon Aug 27 15:34:45 2012
    Aug 27 15:34:45 (none) daemon.info udhcpd[348]: check_conf_ip_assign e Mon Aug 27 15:34:45 2012
    Aug 27 15:34:45 (none) daemon.info udhcpd[348]: sending ACK to 192.168.2.41
    Aug 27 15:56:48 (none) daemon.info httpd[12955]: 192.168.2.10 login success
    Aug 27 16:14:27 (none) daemon.info udhcpd[348]: received REQUEST
    Aug 27 16:14:27 (none) daemon.info udhcpd[348]: sending ACK to 192.168.2.10
    Aug 27 16:14:27 (none) daemon.info udhcpd[348]: check_conf_ip_assign s Mon Aug 27 16:14:27 2012
    Aug 27 16:14:28 (none) daemon.info udhcpd[348]: check_conf_ip_assign e Mon Aug 27 16:14:28 2012
    Aug 27 16:14:28 (none) daemon.info udhcpd[348]: sending ACK to 192.168.2.10
    It's a belkin Play Router
    http://www.shop.bt.com/products/belkin-play-wireless-nn--bt-adsl-modem-router-6P61.html

  • Help with internet speed on WRT54GL.

    Just got my WRT54GL v1.1 firmware 4.30.13 a week ago.  My AT&T (bellsouth) DSL is much slower when connected to the router.  I have a Westell 6100 modem which is in bridged mode and DHCP is off.  Connected direct to the modem, I get 700-800Kb/s(down).  When I am connected through the router, I only get around 300-400Kb/s(down).  I get the same results both wireless and wired.  I have tried turning the firewall on the router off, enabling QoS on a specified port,  and disabling wireless.  Any other ideas that I can try would be greatly appreciated.    I was trying to fix this with the stock firmware, but would going with tomato be the best fix?
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    Basically when you update the firmware of your Router, it solves all the problem...
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  • Slow internet speed/ dropping internet

    I am on the Bt Ifinity 2,  last year at summer time (8/10/2014) every thing was fine 59 mb/s down 19.55 mb/s up. bettween then and the 11/11/2014 speeds fell to 13.8mb/s down 10.24mb/s up. (mediafire link for page download for internet speeds http://www.mediafire.com/download/24vs7ra8pyl09qc/bt+stats.rar )
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    Thanks for reading 

    Next time your speeds are bad, or right now if they are now, please try this:
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    To do that follow these steps:
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    Step5: Username [email protected] and the password as BT
    Step6: connect, If it doesn't,keep pressing try again until it does.
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    If you found this post helpful, please click on the star on the left
    If not, I'll try again

  • Internet speeds keep slowing down to a crawl

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    I haven't set up an airport only account but that really isn't the way I want to hook up the computer that sits right next to the modem and runs my network. Restarting the old modem and direct connecting the computer to the modem results in the same thing happening.
    I connected my ethernet from the (old?) modem directly to my ancient powerbook G4 and I got +5.6 Mbps download but it also slowed down to 300 kbps after 5 minutes or so the first time (old modem?)
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    after 30 minutes= 5.59 Mbps
    1 hour-5.66 Mbps
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    directly connected to imac with new modem
    IP address of 192.168.1.64
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    1 hour= .46 Mbps-ping takes 250 ms
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    Any suggestions? Is there a way for me to log what is happening so I can report in more detail?

    First thing is to check if the wireless is on a sensible channel: HomeHub doesn't always make sensible choices.  Install inSSIDer on your laptop and see what other devices there are around and if there is any clash.  Also, try moving the HomeHub around a little, even quite small differences can make a big difference to wireless signals.
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  • Time Capsule only runs with 1,1Mbit up/down during data transfer, internet speed is ok, TC is used to extend an existing network

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  • HT1222 My internet speed has slowed to a crawl after installing security update 2015-003.  Any ideas on how to fix?

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    Please check the speed of your connection on this site.
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    Message was edited by: Gregory Daniel

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