Internet still the same speed after 3 days

Question

Hello
I have read on the forum that it can take upto 10 days for the IP profile to raise in line with the sync speed of my new broadband connection. The documentation that comes with the router though says that after three days i should see an increase. From day 1 the router was connected for 3 days 18 hours but i had to move the router a day ago so not a continuous connection unfortunately! BB has been active since last Tuesday. Here are the router stats.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
1 days, 02:48:07
Downstream:
7.938 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Fast
Noise margin (Down/Up):
10.5 dB / 25.0 dB
Line attenuation (Down/Up):
20.9 dB / 10.0 dB
Output power (Down/Up):
19.9 dBm / 12.2 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
16 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
8 / 1
Error Seconds (Local/Remote):
16 / 0
and
Download speedachieved during the test was - 2.23 Mbps
 For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
 Additional Information:
 Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 2 Mbps
Do you think it is just a case of waiting a bit longer or should I be ringing BT by now?
Cheers
Solved!
Go to Solution.

Answer 1

Is my IP Profile classified as "stuck" yet?
Line state:
Connected
Connection time:
4 days, 19:33:35
Downstream:
7.938 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Fast
Noise margin (Down/Up):
11.0 dB / 25.0 dB
Line attenuation (Down/Up):
20.9 dB / 10.0 dB
Output power (Down/Up):
19.9 dBm / 12.2 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
85 / 13
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
67 / 1
Error Seconds (Local/Remote):
82 / 9
and
 Download speedachieved during the test was - 2.1 Mbps
 For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
 Additional Information:
 Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 2 Mbps
Thanks for help