Internet won't open

We have one of the hp all in one computers. It has been working perfectly fine until we moved houses. Now we start the computer and everything says it is connected to the internet but every time we click the internet icon it pops up like it will open but closes right down. what should we do? who should we call? The computer is not even a year old.

Ashleenxmegan, welcome to the forum.
I suggest that you call your Internet Service Provider for help. Their Customer Service should be able to help you very easily. They know what the settings have to be on your computer to make their service work. This who I would call if I were having the same problem.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

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PDF files on the Internet won't open...thanks to new Adobe update?

I'm running OS 10.6.8 on a MacBook Pro. I installed Adobe Reader 10.1.3 and now can't open any pdf files on the Internet. Before I spend $39 calling an Adobe tech, I wonder if anyone can help?

Yachna: Thank you for your post of April, 18, 2012. You wrote:
"If you are using Firefox, Please try launching Firefox in 32 bit modeWe don't support firefox in 64-bit mode
->Go to Applications
->Command click Firefox app to open the context menu
->Choose Get Info Check ‘Open in 32-bit mode’
Launch Firefox now and try to open a pdf. This should work
For Safari,
Please launch your Safari in 64 bit mode and then try viewing/printing the pdf. We don't support Safari 5.1 in 32-bit mode.
->Go to Applications
->Command click Safari app to open the context menu Choose Get Info
->UnCheck ‘Open in 32 bit mode’
Launch now and try to open a pdf. This should work"
In my case, the problem occured only when I used Firefox. I followed your advice in that regard and retried opening several pdf's that previously would not display. All did display in 32-bit mode for FireFox. Your statement that "We don't support Firefox in 64-bit mode." and your self-description as "Emploee" lead me to think that you are an Adobe employee. I'm new to all this, so sorry if my inference about who you are is wrong. But if it is correct, then your advice would seem to be from-the-source-credible. I hope that in the future, Adobe will support Firefox in 64-bit mode.
One question though: If, as you state, Adobe does not support Safari 5.1 in 64-bit mode, why haven't I had the same problem displaying pdf's with version 5.1.5 Safari? Only guess I can make at that is that as of Safari 5.1.5 (vs. Safari 5.1), Adobe does support Safari in 64-bit mode. Anyway, thank you! And I hope that in my newness to all this, I haven't confused things too badly.

File from the internet won't open because from an unidentified developer

I downloaded Maverick and then tried to open a downloaded file and it came back that it was from an "unidentified developer" and could not be opned. What do I do?

Ctrl (right) click the file & choose 'Open' - then follow the prompts if you want to trust it.

Latest update done, now apps involving internet won't open...Help!!

I installed the latest updaet for my 3G iphone last night and now the apps e.g. Facebook, ebay... that need the internet to run don't work. I have check the settings and I'm hooked into my modem.

Does Safari work? Or is the issue strictly with purchased or downloaded apps?
Try deleting one of your apps and re-downloading it from the App Store. I have seen this work successfully if the issue is with the purchased or downloaded apps.
I hope this helps.

I have a MackBook Pro I updated to Maverick and now my internet won't work and all my programs freeze and I have to restart my computer.

I have a MackBook Pro I updated to Maverick and now my internet won't open and all my programs freeze and I have to restart my computer. The only program that doesn't freeze is Microsoft Word.

Back up your documents and everything else important to you, not that there is any reason to believe your hard disk may be failing, but the symptoms you describe may presage an impending disk failure, and you should have backups anyway.
To help determine the possible causes of this behaviour read the following. None of what follows is intended to fix anything, but it will provide the additional information required to advance troubleshooting:
Boot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac. At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red.
When it finishes restart your Mac and test again for operation. If it's still not behaving as you expect it should, please post the results of EtreCheck in accordance with the following instructions:
Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Go to his website, download and run EtreCheck:
http://www.etresoft.com/etrecheck
Etrecheck will be in your Downloads folder. Open it from there. You may see the following dialog box:
Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.
It will take a moment to run as it collects its data.
Copy and paste its output in a reply.
Do not be concerned about anything that says "Problem" or “failed” or anything else that may appear in red.
EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.
When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.
After completing the above please determine if the problems also occur in "Safe Mode":
Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
You must disable FileVault before you can start your Mac in Safe Mode.
Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
To end Safe Mode restart your Mac normally. Shutdown will take longer as well.

Itunes won't open and neither will microsoft internet explorer :I

Hi
My Itunes hasn't been able to open for months, the first time it happened was about the time my Internet explorer stopped working for no reason and my msn messenger won't connect either. Could these be linked I have a had a few I.T. keen people look at it with no solution... I have tried removing and reinstalling Itunes and msn Messenger but nothing has worked. When I click on it, it just won't open... any ideas?

okay.
some preliminary questions aimed at narrowing in on
possible culprits.
(1) do you have Norton Internet Security 2005
installed on the PC?
(2) try launching your QuickTime. does it:
(a) launch perfectly fine?
(b) fail to launch with an error message? (if so,
what does it say?)
(c) exhibit other peculiar behavior? (if so, could
you describe it for us?)
(3) reboot the PC. bring up your Task Manager, and
click on the "Processes" tab. now try to launch
itunes again.
does an "itunes.exe" process appear in the Processes
tab? if so, does it persist in there or does it
disappear after a few seconds?
hey, i recently been having troubles with opening iTunes
i thought you could help because you suggested something that is causing me trouble (number 1: Norton 2005)
i click to open iTunes.exe but nothing happens. the process appears in the Task manager, but i cannot terminate it. And upon opening, my Norton session manager ends with an error
can you help me?

Firefox won't open/connect tp the internet. Explorer opens and connects. Windows firewall turned off. No other antivirus program running. Happened when I downloaded new Firefox update.

Firefox won't open/connect tp the internet. Explorer opens and connects. Windows firewall turned off. No other antivirus program running. Happened when I downloaded new Firefox update.

I had the same problem when i dl-ed a new anti-virus softward, but what I did help me reconnect Firefox again!
Here is what I did,
Go to open firefox browser-->option-->advanced-->network-->settings-->and change it to auto-detect proxy settings for this network!
It worked for you, hope it will work for you too =)!
Cheers

My yahoo email won't open in firefox and it will in internet explorer. this is been happening for about a week now, spiratically

About a week ago my firefox won't open my email everytime I click on the link. A link comes up to open quick view, but that isn't what I want and I'm not sure it works either. I have tested with internet explorer and it opens fine.
== This happened ==
A few times a week
== about a week ago

plez fix this problem

Internet Connect crash/Software Update won't open

I have a 500mhz G3 slot loading iMac running 10.3.9
About 2 weeks ago, after waking FrankenMac up from sleep mode, I noticed the Airport status symbol failed to appear in the menu bar (next to the volume/date&time etc).
Looking into my Network settings revealed that I was indeed still connected to the internet, via my Airport, all systems go. However, I noticed that "show airport status in menu bar" was unchecked, so I checked the box. Which apparently did jack squat b/c there's still no icon.
For the last couple weeks, as long as I've been connected to the internet, I could really give a flying flip about whether the airport status icon is there or not. I mean, seriously. I know this computer is a little old so why rock the boat on something trivial?
Until today. Today I was determined to figure out where the icon is, why it went away and if there are any other underlying problems.
I started first with Internet connect. Applications->Internet Connect, clicked on the purple IC button, only to have it launch in the dock, bounce once, then quit.
_A crash log shows:_
Host Name: Handlevandal's-Computer.local
Date/Time: 2008-06-18 09:13:15 -0400
OS Version: 10.3.9 (Build 7W98)
Report Version: 2
Command: Internet Connect
Path: /Applications/Internet Connect.app/Contents/MacOS/Internet Connect
Version: ??? (???)
PID: 437
Thread: Unknown
Link (dyld) error:
dyld: /Applications/Internet Connect.app/Contents/MacOS/Internet Connect truncated or malformed library: /System/Library/PrivateFrameworks/InternetConnect.framework/Versions/A/Internet Connect (file is empty)
I attempted to open Software Update next to see if there was something critical (ha!) I might be missing. Apple menu->software update and it was a repeat performance of Internet Connect, except this time I wouldn't even get so much as the Software Update icon in the dock. The dock would move everything to the left, as if it was going to open, then....nothing.
*Software update was working as of 6/14*, when I updated (perhaps foolishly) to Quicktime 7.5.
_Crash log shows:_
Mac OS X Version 10.3.9 (Build 7W98)
2008-06-18 13:56:17 -0400
2008-06-18 13:56:19.213 SystemUIServer[200] * -[NSBundle load]: Error loading code /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Resources/Cli entController.bundle/Contents/MacOS/ClientController for bundle /System/Library/PrivateFrameworks/Apple80211.framework/Resources/ClientControll er.bundle, error code 1 (link edit error code 1, error number 88 (dyld: /System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer truncated or malformed library: /System/Library/PrivateFrameworks/InternetConnect.framework/Versions/A/Internet Connect (file is empty)
2008-06-18 13:56:19.214 SystemUIServer[200] Error loading AirPort Menu Extra: Couldn't initialize shared Controller
2008-06-18 13:56:19.227 SystemUIServer[200] failed to load Menu Extra: NSBundle </System/Library/CoreServices/Menu Extras/AirPort.menu> (loaded)
dyld: /Applications/Internet Connect.app/Contents/MacOS/Internet Connect truncated or malformed library: /System/Library/PrivateFrameworks/InternetConnect.framework/Versions/A/Internet Connect (file is empty)
2008-06-18 13:58:33.684 System Preferences[338] Warning: TIFF image with unknown extra samples assumed to have unassociated alpha. RGB values have been premultiplied. Use tiffutil -cat to fix.
This ridiculously long post boils down to 2 questions, really.
• Any ideas why Internet Connect and Software Update won't open and how to fix?
• Where in the world is my Airport status icon? (not that it matters since I'm connected to the internet, but doggone it!)
I've run Disk Utility, repaired permissions and the HD checks out fine. I'm just at a loss (not surprising, given my limited amount of fix-it-yerself knowledge)
Should I just put up, shut up and be grateful that these problems, while aggravating, aren't majorly disrupting my life?

Okay no worries, can't find where to delete this post...

As i turned on my iphone 4s on and connected to a wireless internet a page opened from the app firewall ip and i usually choose all connections. so it got stuck i held the standy by button but it won't turn off. so i held the standyby and home buttons.

As i turned on my iphone 4s on and connected to a wireless internet a page opened from the app firewall ip and i usually choose all connections. so it got stuck i held the standy by button but it won't turn off. so i held the standyby and home buttons. when it opened all apps music and pics where not there. why? then i enterted photos and the loading logo appeared then the standyby appeared and i entered my password and everything in my iphone was there but thing were scattered and apps wheren't in folders everything was messed up but no photos or music AND IT SAYS UP IN THE MIDDLE OF THE SCREEN EXIT SAFE MODE. so i restarted it again and it opened and nothing was there and again i entered photos and the samething happen again. why did this happen? and can i get my data back? and in the usage it says that these thing are there but not showing.

stevejobsfan0123 wrote:
The Find my iPhone service option is given to you when you first set up the device. If you just reset it, you may have been given that option. So, in other words, the service may have been enabled even if you didn't realize it. You can then go to www.icloud.com and click on Find my iPhone, and have it play a sound. Or, you can use the Find my iPhone app on your mom's iPhone, but the service would still need to be turned on on your iPod.
Unlike Compukid said, Apple will not assist in locating a lost device without the Find my iPhone service.
I found that out 2 years ago, it's just that I thought Apple might have changed that.

Itunes won't open unless I disconnect the network/internet, why?

My Itunes won't open (after clicking the icon and seeing it running in task manager) until I disconnect the internet connection. How do I fix this? I have the latest version of Itunes and Quicktime installed.

a few questions before proceeding.
are you getting an error message? if so, what does it say? include error message numbers if you're getting any.
or are you getting no error messages whatsoever when you try to launch itunes?
if you're getting no error messages whatsoever, do you just see the wee hourglass for a few seconds, and then nothing? if so, do you also have Norton Internet Security 2005 installed on that PC?
or are you seeing a brief "flash" of the itunes license screen (and then nothing)? if so, do you also see similar behavior when you try to launch your QuickTime?
or is it more that your itunes library screen appears, and then "freezes" (even without an ipod connected), and when you check on that in Task Manager, it says "Not responding" in there?

My yahoo attachments won't open in firefox, although they do in Internet Explorer -- how fix?

when there is an attachment to my yahoo email on firefox, it won't open. Meanwhile on Internet Explorer it does open. Firefox is my preference. how do i fix this?

You don't have to disable any addons or extentions!!!You guys are not going to believe this I figured out the problem it's really dumb...ok here goes the attachment uploader loads seperate so I got to thinking it's a popup so I went to options content and under block pop ups there is an option exceptions click on that and in the box type firefox.com and hit allow pow its fixed!!!!! :-)

Browsers won't open webpages but internet connection is fine

All of a sudden, neither safari nor firefox will open web pages. However, the computer is connected to the internet. I have tried the network diagnostic and it says everything is fine. I have tried turning airport off and on, same with the computer (even left it overnight) and time capsule. At one point when I turned my computer back on I could get on the web again but the next time I went back to the computer it was the same problem and turning it off and back on did not work that time. I originally could get on-line with my kindle fire just fine (thus I knew it wasn't my network) but on day 2 when it urned my kindle fire on, it was doing the same thing where it showed that I was connected to the internet but it won't open any web pages. I've confirmed with other wirless devices though that the internet is working. I can't figure it out, nor figure out why the kindle fire would be affected to (or if that's just coincident and some other issue with my kindle fire, whcih is possible). I've tried searching the internet and none of the suggestions I've seen for similar problems have fixed mine. Any help would be greatly appreciated. Thanks!

Open System Preferences>Network>Configure>Proxies Tab, make sure none are set, like for HTTP & HTTPS.
10.5/10.6 instructions, System Preferences>choose interface>Advanced>Proxies Tab, make sure none are set, like for HTTP & HTTPS.
See if you might have this malware redirecting DNS queries...
http://macmegasite.com/node/3924
http://www.ehow.com/how_2128387_remove-osxrspluga-trojan-horse-mac.html
How to fix...
http://www.macosxhints.com/article.php?story=20071031114140862
Get MacScan...
http://www.apple.com/downloads/macosx/networking_security/macscan.html
Malware list....
How to uninstall MacKeper...
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
https://discussions.apple.com/docs/DOC-3039
http://x704.net/bbs/viewtopic.php?f=6&t=4479

Since the recent upgrade from Adobe pdf plug-inn Firefox often won't open pdf-files. Uninstalling doesn't help. I don't have this problem with Internet Explorer.

Since the recent upgrade from Adobe pdf plug-inn Firefox often won't open pdf-files. Uninstalling doesn't help. I don't have this problem with Internet Explorer.

Hi efacg,
Most printing issues are solved by resetting the Printing preferences. When you print from Firefox and you click on the down arrow, do you see Defualt and Firefox? Please make changes to the preferences here and preview the document.
If this continues to be an issue please also see [[Fix printing problems in Firefox]]
If there are any other questions, please do not hesitate to ask, we are here to help.

My iPad won't open some of my apps and I've tried updating and it says not connected to Internet which I am bc I'm using it right now please help

My iPad won't open some of my apps says it's not connected to the internet which I am because I'm using it right now. I ant listen to music I can't update I can't do anything

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
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6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Internet won't open

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