Interrupted Dial Tone not working when new voicemail

I have been using an answering machine; however, would like to go back to using my Verizon Voicemail (NOT FIOS).
The voicemail works; however, I do NOT get the interrupted dial tone to notify me of new messages, so I have to dial in the check every time.
I tried online chat, only to be told after over half an hour they could help me, that I had to call the 800 number. I called the 800 number, and got the automated message they had high volume, and I would have to wait. I couldn't stay tied to the phone/computer any longer.
I checked my account settings and don't see a setting that I need to change.
I tried submitting an order online, but it won't let me.
Can someone tell me how I can get this resolved?
Thank you!

Hey AnotherMe, try this login in voicemail and make sure you exit the voicemail system before you hang up the receiver but if that does not work send me a private message with your phone phone number. I could take a look at your phone features and send it to the right department if needed.
Ron
Verizon Telecom
Fiber Solution Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan. Follow us on Twitter™!

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