Introscope agent Error

Hi,
I have setup the rootcause analysis. Everything working fine..
.But when Go to Introscope agent
Diagnostics Setup -> Managed Systems -> INtroscope agent
receive an error message below
Failed to process request. Please contact your system administrator.
Error Summary
While processing the current request, an exception occured which could not be handled by the application or the framework.
If the information contained on this page doesn't help you to find and correct the cause of the problem, please contact your system administrator. To facilitate analysis of the problem, keep a copy of this error page. Hint: Most browsers allow to select all content, copy it and then paste it into an empty document (e.g. email or simple text file).
Root Cause
The initial exception that caused the request to fail, was:
   com.sap.tc.webdynpro.progmodel.context.ContextException: Node(WilyAdmin.EMS): must not bind an empty collection to a Node of cardinality 1..1 or 1..n
    at com.sap.tc.webdynpro.progmodel.context.Node.checkCollection(Node.java:515)
    at com.sap.tc.webdynpro.progmodel.context.Node.supplyElements(Node.java:415)
    at com.sap.tc.webdynpro.progmodel.context.Node.getElementList(Node.java:345)
    at com.sap.tc.webdynpro.progmodel.context.Node.createMappedElementList(Node.java:498)
    at com.sap.tc.webdynpro.progmodel.context.Node.supplyElements(Node.java:393)
    ... 172 more
reagars
Thirumal

Hi I got the same error,
could you tell me how you solved it.
Thx very much in advance.
Genrich

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Introscope Agent 8.2.2.0 error

Hello All,
We are running on Solution Manager SP23. When I am doing automated setup of Introscope Agent from solution manager I am getting the error. Please find more details below
Intorscope Agent 8.2.2.0 successfully deployed on managing system Solution Manger
SMD Agent 7.11 installed successfully and running fine on managed system
During Automated setup of Introscope Agent getting the below error
java.lang.NoSuchMethodError: com.sap.smd.agent.util.RunExec.setCharSet(Ljava/lang/String;)V
        at com.sap.smd.vm.J9Detector.isJ9(J9Detector.java:179)
        at com.sap.smd.wily.WilyHandlerService.performCommonSteps(WilyHandlerService.java:749)
        at com.sap.smd.wily.WilyHandlerService._configureISAgent(WilyHandlerService.java:659)
        at com.sap.smd.wily.WilyHandlerService.configureISAgent(WilyHandlerService.java:550)
        at com.sap.smd.wily.WilyHandlerServicep4_Skel.dispatch(WilyHandlerServicep4_Skel.java:144)
        at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:330)
        at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:201)
        at com.sap.engine.services.rmi_p4.DispatchImpl.run(DispatchImpl.java:721)
        at java.lang.Thread.run(Thread.java:664)
Thanks in advance
Akram

Hi,
Is the wily agent already deployed on the satellite system ?
then your SMD agent is not registered properly/ smsy details for the system are not maintained properly.
sometimes SMD Agent is shown green in the agent viewer, even the pls check if the logs are visible for that agent in the logviewer.
More checks better to try and start the uninstallation of the smd agent via sapinst,, in the second step it will either show the managing host name or not..
pls re-check and deactivate the wily agent and re-setup from the wily tab.
pls check if after the setup the OS contains the said Introscope agent.profile in the specified path.
Regards,
Kaustubh.
Edited by: Kaustubh Krishna on Aug 23, 2010 2:29 PM

Introscope Agent Setup Error

Hi,
I am trying to setup Introscope Agent. I have installed it with Software Deployment Manager with no issues and setting up the agent using Diagnostic Agent Setup -> Managed System -> Introscope Agent.
I am getting this error. Please suggest on this.
ISAgent Setup on node:
Operation Faile
 Introscope Agent Configuration
Remote Operation Failed
 Introscope Agent Extraction
Remote Operation Succeeded
 Detailed Information
Operation skipped - Introscope Agent is already deployed at : filesystem
\SMDAgent\applications.config\com.sap.smd.agent.application.wily\BytecodeAgent\ISAGENT.8.2.2.0-2010-04-22
 Updating Introscope Agent Profiles
Remote Operation Succeeded
 ISAgent Profile Generation: IntroscopeAgent.profile ,
Remote Operation Succeeded
 Detailed Information
Operation Failed - <SID> - 254006950 - java.lang.NullPointerException
Regards,
Sandeep

Hello Sandeep-
Please do as follows
Install IS Agent (Wiley Introscope agent) in Solution Manger systems
Make sure wily is not running by looking for unix/windows processes with strings like u201Cintrou201D, u201Cemu201D, u201Cwilu201D. Uninstall wilyintroscope 7.1 by renaming the wily directory.
and deploy it with SDM it should work
Start SDM - 9> RemoteGui.sh
(IS Agent file is /sapcds/SMD2/ISAGENTSMD72_02-10005468.SCA)
then hit next and deploy after that you should be good to go.
George
Edited by: george rayi on Jul 20, 2010 10:14 PM

Managed System Configuration - Introscope Agent Configuration Failed

I get the following error message when carrying out step Byte Code Adapter Installation.
Introscope Agent Configuration - Remote Operation Failed.
The Wily agelet is running in 711 mode.
VM Parameters update for node 268734950 Remote Operation Failed.
Failed to update VM parameters:- com.sap.smdagent.vmmanager.VMManagerException: Failed to use JMX service
Any help will be appreciated.

Hi Tariq,
Please check the following KBA:
1918621 - Wily Bycode Agent install error - Failed to use JMX service
Thanks
Vikram

WORKLOAD ANALYSIS (INTROSCOPE DATA) - Error when opening an RFC connection

Hi all SDNers,
Help is needed on error "WORKLOAD ANALYSIS (INTROSCOPE DATA) - Error when opening an RFC connection".
This error occured on RCA -> Extractor FWK administration and go to managed system (PI) and from the log, i can see some extraction failed due to error message " Error when opening an RFC connection"
consequently, JAVA performance data is not appearing in RCA -> workload analysis but work fine for ABAP and adapter engine.
I've followed below notes and perform the troubleshooting step by step by still to no avail:
Note 1332428 - Missing data in service sessions from BI/CCDB
Note 1257308 - FAQ: Using EarlyWatch Alert
Note 1274287 - End-to-End Diagnostics 7.0 EHP1 SP18 to SP27
Note 1265070 - Diagnostics - Setup of Managed Systems
Note 1010428 - End-to-End Diagnostics
http://wiki.sdn.sap.com/wiki/display/SMSETUP/WorkloadAnalysis-Noapplicabledatafound
steps that have performed:
restarted agent
enlarge RFC resource cap for solmandiag and none
delete entire SID in SMSY and pull again from SLD, re-setup managed system
restart PI system
i've spent 2 days on troubleshooting this issue but lack of information in SMP and SDN, even in google.
in table E2E_EFWK_STATUS and extractor E2E_JAVA_EXTRACTOR_IF, i see all WLI_ID ended with RC 96, MESSAGE = Error when opening an RFC connection and LASTRECORDS = 0
I strongly believe this is the issue that causing no applicable data found for JAVA data.
fyi, we are on SOLMAN EHP1 SPS27.
Any kind advise is most welcome.
Thanks,
Nicholas Chang

Gosh! at last i found the solution!!
I appreciate those who tried to help and i''m sharing the solution as i believe this is the purpose of SDN Forum and help others Netweaver Chap who facing the same problem:
Problem faced:
Extractor failed intermittently for WORKLOAD ANALYSIS (Introscope Data) due to error message "Error when opening an RFC connection"
Due to the above error, performance data is not available in RCA workload analysis for J2EE engine.
Possible Solution:
1) Ensure both webadmin & SOLMANDIAG RFC working fine -> SM59 -> TCP/IP
2) go to SE16 -> E2E_RESOURCES and change the resourcecap to 10 for SOLMANDIAG
3) go to /smd/services -> Diagnostic System -> Advanced Setup -> Abap connectivity -> Connection Configuration and change server count to 10
4) Restart webadmin (step 3 & 4 can perform in VA too)
5) set gw/keepalive & gw/reg_keepalive to value 0 in RZ11 (without reboot of instance)
5) again go to SM59 -> TCP/IP -> SOLMANDIAG and put in the gateway host and gateway service correctly, don't leave this empty!!!! -
> This is the main solution to solve intermittent failed RFC for extractor.
Now, go back and monitor the extractor log and you should see no RFC error anymore and wait for 1 hour for the data to populate.
Thanks!
Nicholas Chang,

Introscope agent registration

Dear All,
after SMD agent installation (SolMan 7, EHP1 SP3) the SMD service start without problems. Unfortunately the agent cannot be registered properly, in SMD Agent Candidates I can see it but it stays in status 'Waiting for agent registration'and sometimes there is a 'handshake denied' error.
In Diagnostics Setup -> Managed Systems -> Introscope Agent I can see the agent but withthe status: "Failed to connect to server: <name> - Please make sure SMD Agent is up and running".
Any idea what can be the reason? LM* has the latest version and SP.
Best regards,
Jakub

Did you ever get this resolved? I've looked for Notes but only found your message.

Introscope agent setup

I have setup the SMD agent on the satellite system and installed Wily EM. Now I want to setup the introscope agent on the satellite system. I go to Diagnostics setup-> Managed Systems-> Introscope Agent-> I select the Systems - I dont see any J2ee node and when I click on setup introscope agent I get the error "The landscape definition of the selected system is empty. operation has been aborted"
please suggest

Hi ,
I think, you have not provided the correct login details in Step 5.
After executing step 4, in step 5 it will ask for SLD login details from there it will retrieve the list of all the systems.
OR
One of the reasons may be, provided login details are correct & all the system (managed system) are already registered on the SMD of SolMan. So that is why you are not able to find any entries there.
In that case, click on the SMD View tab in the newly opened window. You will find all the registered system there.
I hope this will help you.
Thanks & Best Regards,
Pradeep Bishnoi
Edited by: Pradeep Bishnoi on Dec 3, 2008 5:30 AM

Wily Introscope agent not deploying on PI

Hi all!
We have a solution manager 7.0 system, recently upgraded to stack 26. We have several PI landscapes, all connected to solman. Recently, i was able to update the Introscope agent on one PI 7.1 SP3 enh. pack 1 system without any problems, using introscope agent deployment in solman_workcenter -> Root Cause analysis -> Diagnostics Setup -> managed systems -> Introscope agent.
With a 711 sp4 enh 1 system, i'm struggeling to get the agent deployed/upgraded on the same manner. The errors i'm getting are:
   ISAgent Setup on node: servername - 2352050 - server0
Operation Failed
   Introscope Agent Configuration
Remote Operation Failed
   Introscope Agent Extraction
Remote Operation Succeeded
   Updating Introscope Agent Profiles
Remote Operation Failed
   ISAgent Profile Generation: IntroscopeAgent.profile
Remote Operation Succeeded
   Detailed Information
Failed to get vm parameters from database - com.sap.smdagent.vmmanager.VMManagerException: Failed to get Instance properties - 23520
   Introscope Agent Connector Generation
Remote Operation Failed
   Detailed Information
Introscope Agent Connector generation is done using JDK at: null
   Detailed Information
Failed to create Introscope Agent Connector at: J:\usr\sap\DAA\SMDA97\SMDAgent\applications.config\com.sap.smd.agent.application.wily\BytecodeAgent\ISAGENT.8.2.3.5-2011-01-14\wily\connectors - java.lang.NullPointerException
I'm using the same (SAP default) instrumentation profile as on the other PI servers. Also using the same autoprobe directives:
sap_typical.jar
sap_ep.jar
sap_ep_iview.jar
sap_xi_typical.jar
I've read several forum posts regarding this issue, none aswered and none giving a clue in what direction i am to look for an answer. The only difference between the systems is patch levels and that the server experiencing the problems has an additional java node. Is it a problem with the autoprobing directives, should something in the instrumentation profile be changed? (if so, is there any available documentation regarding this?)
If someone is able to point me in the right direction i'd appreciate it.
Regards!

Hi Diego,
The saphostagent version on all the PI sattelite systems is the same, 711, patch 137, since all systems are 711 systems.
If I check run SMDsetup on solman it shows me diagn. agent version 7.01.2.0.20081119084015. Based on the last long string, this looks kind of old..
If i check agent administration in SOLMAN i see: 7.01.9.0.20110214073110 for the PI sattelite systems, i'm guessing this is the DAA agent version?
The wily agent we're trying to deploy is ISAGENT.8.2.3.5-2011-01-14.. So.. Looks like something is to be upgraded on the solution manager side? All these agents and different ways of getting version numers make me dizzy.

Introscope agent -problem in ISAgent settings retrieval

Hi ,
I have installed a SMD agent for a pure and simple Java stack system.
The SMD agent installation and setup wizard ran fine with no problems.
How ever while trying to setup the introscope agent i have errors.
Diagnostics setup -Managed system -Introscope agent
The error is as following
"Operation failed - X01 - 123456789 - com.sap.smdagent.plugins.connectors.p4.exceptions.P4AuthorizationException: Access is denied: Please make sure the <user> and <password> parameters are correct.; nested exception is:
com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception during getInitialContext operation. No server is running. [Root exception is com.sap.engine.services.security.exceptions.BaseLoginException: Exception in creating new RemoteLoginContext instance.]"
The SMD agent is up and running and im not clear which user id the above message is telling about.
The user ID and password of administrator which we give during running the setup wizard is correct.
Also i have installed the SMD agent with connection type "Lookup HTTP connection via message server"
So i understand that the above user id could be the user which the agent is using to connect to the JVM...but im not sure which is that user id or if im right or wrong .
Kindly advise if anyone has an idea how to resolve thsi problem.
Regards,
Sunanda

Hi Sunanda,
I had a similar problem with the ISAgent.
I did a manual installation as described in the Installation guide Wily Introscope, chapter 4.
After that, it worked.
Best Regards,
Jan
PS: Check if note 1149214 applies before restarting the system /if restarting the system fails.

I can not make a "Automated Installation of the Introscope Agent" (Managed System Configuration, p.7)

I can not make a "Byte Code Adapter Installation"
When I open meets both paragraphs in step Managed System Configuration is somewhat obscure situations that do not allow the automatic configuration Introscope agent and Introscope Manager
Please help to resolve a number of questions that might help me complete the setup :
1. Why has the status of Enterprise Manager : <No Enterprise Manager configured> ( see picture)
I set up Enterprise Manager in accordance with the installation instructions and complied with all the setting items . Since without any configuration can be associated with the appearance of this status ?
2 . Why Server Node is empty detail settings ?
JDK Location:
Enterprise Manager Host:
Enterprise Manager Port:
Introscope Agent Name:
Introscope Agent Profile:
Autoprobe Directives:
Wily Version:
Introscope Agent Version:
Introscope Agent Log Location:
3 . What a mistake ($ MC: DIAG_WILY_MSG: 032 : L), which appears when I click configuration "Configure Introscope Agent Setup ...", and what it can be linked ? ( see picture )
And the last question , which is also linked to the process of automatic configuration and refers to a phrase from the instruction (Introscope Version 9
Installation Guide For SAP July 2012) points out "Automated Installation of the Introscope Agent via SMD"
there is such an item:
2 . Deploy ISAGENTJ5 *. SCA which is the Introscope Java Agent 9 with SDM to Solution Manager. You may need to deploy also ISAGENT *. SCA which is Introscope Java Agent 8.
However, nowhere does it say where exactly ( on what the absolute path ) I must perform unloading and then what to do with this discharge

The problem was resolved a small manipulation - on stage Basic Configuration,
point 3 "Configure CA Introscope"
I forgot to add to the list of CA Introscope Enterprise Managers link to my manager.
Thus it is necessary to take into account that the path should be correct (usually for linux - /usr/sap/ccms/apmintroscope) and the directory should be applied appropriate privileges.
Then in paragraph "Byte Code Adapter Installation" - there are all the necessary data, and it starts to work correctly

Multi Mapping - BPM - Block 1 ( No Agent ) Error -- Help Please ?

I am trying the the BPM scenario using Integration Process
BpmPatternCollectTime
from SAP BASIS ® SAP BASIS 7.00 in
the namespace http://sap.com/xi/XI/System/Patterns
I have done the scenario like the above . I have followed all the Steps which are used in above scenario.
I am using a File Sender Adapter and Receiver Adapter .
It is Successfully picked up the File but nothing is happening after that .
I am using two receiver Determination one from Ob to IP and other from IP to FIleReceiver ( IB) .
But, I am Getting error as Block1 (No agent) Error in the PE graphical diagram
I have checked in SWWL my Integration Process Return code is "0"
Can you please tell tell me how to solve this ?
Can you please tell me this scenario is like Multiple Purchase Order Items to One Purchase Order
Here they have given ID adn OverAllNumber . For ex. In one xml file I am sending
ID as A100
OverAllNumber as 120
next 5 minutes putting the another file with contents
ID as A100
OverAllNumber as 130
My Question is
Will TWO files wiil come as Output in File Receiver or one file merged as like follows ?
ID as A100
OverAllNumber as 120
ID as A100
OverAllNumber as 130
I am not Clear in this please give some suggestions .
Best Regards.,
V.Rangarajan

Hi Raj,
          Thanks for ur reply.
While defining the receiver determination, sender agreement, receiver agreeement , Interface determination which Interfaces areu using?
                   Yes
+ by the way which pattern u are following the basis component , is it BpmPatternCollectMessage?+
              No . I have taken example as
BpmPatternCollectTime
from SAP BASIS ® SAP BASIS 7.00
in the namespace http://sap.com/xi/XI/System/Patterns
I have done the scenario like the above . I have followed all the Steps which are used in above scenario.
The steps Which i have followed in BPM are
1. Block with Deadlkine branch and Exception handler( as TimeOut Exception)
Block Start and Block End as New Transaction
2. Inside Block infinite Loop which contains Receive step ( Actives the Correlation ) and Multiline Container element which appends the Messages with CollectMessage
3. Transformation Step
It creates the New Transaction and Interface Maping from CollectMessage List to New Mesage
4. Send Step
               It sends the New Message . It creates the New Transaction .
Best Regards .,
V.Rangarajan

Block1 (No agent) Error in BPM ?

Hi friends ,
 I am trying the the BPM scenario using Integration Process
BpmPatternCollectTime
from SAP BASIS ® SAP BASIS 7.00 in the namespace http://sap.com/xi/XI/System/Patterns
I have done the scenario like the above . I have followed all the Steps which are used in above scenario.
I am using a File Sender Adapter and Receiver Adapter .
It is Successfully picked up the File but nothing is happening after that .
I am using two receiver Determination one from Ob to IP and other from IP to FIleReceiver ( IB) .
But, I am Getting error as Block1 (No agent) Error in the PE graphical diagram
I have checked in SWWL my Integration Process Return code is "0"
Can you please tell tell me how to solve this ?
Can you please tell me this scenario is like Multiple Purchase Order Items to One Purchase Order
Here they have given ID adn OverAllNumber . For ex. In one xml file I am sending
ID as A100
OverAllNumber as 120
next 5 minutes putting the another file with contents
ID as A100
OverAllNumber as 130
My Question is
Will TWO files wiil come as Output in File Receiver ?
 I am Clear in this please give some suggestions
Best Regards.,
V.Rangarajan
Best Regards.,
V.Rangarajan

Hi,
 Thanks for your reply.
 once the files are connected in the transformation step you will use a N:1 mappping.
 Yes , i have done as same . I have set deadline as 15 minutes .
My doubt is
 if N:1 
First File
ID as A100
OverAllNumber as 120
next 5 minutes putting the another file with contents
SecondFile
ID as A100
OverAllNumber as 130
 Then what will be the output ?
 will it be like this
 ID as A100
 OverAllNumber as 130
 I am not clear in this Please tell me !
 If possible please give some suggestion to clear this Block1 (No agent) Error in BPM ?
Regards.,
V.Rangarajan

Introscope Agent Settings does not show J2EE Nodes

Hi all,
we are using Solultion Manager Diagnostics for 4 systems and everything is all right. We no installed a PI 7.10 system (for migration from PI 7.00) on the same server as the PI 7.00 system is. Agents are running and configuration is almost done, just the last step is missing or not working.
Now I want to configure SMD as well for the PI 7.10 system but I can see the J2EE Nodes on the SMD: Diagnostics Setup -> Managed Systems -> Introscope Agent
I am not sure how we did it the last times, because everything run smooth. One thing I remember, we could not see the second Java Server node of the PI 7.00 system in here as well.
Any Ideas how to do this?
BR Markus

Hi Jan,
Could you please tell me how you reloaded the solution in SMD,i mean could you tell me the steps to reload the solution in SMD.
Regards,
Krithi

Wily Introscope agent settings

Hi,
After the recent EHP1 upgrade on Solution manager,when we go to introscope agent configuration(Diagnostics Setup->Managed Systems->Introscope Agent)and select the system,it can't able to retrieve the current settings(i.e.,J2ee node).
{through we have select right Enterprise Manager}
We have also completed the post installation activities and successfully completed both the Initial and Basic configuration in solman_setup.
Any inputs??????
Thanks and Regards,
Edited by: Venkata Nooney on Jan 28, 2010 5:10 PM

Hi,
You will need Enterprise Manager 8.x for Solution manager EHP1 SP3 and up.
check this Note: 1273028- Introscope 8 release Notes for more details.
Check if the wily agents on the managed systems are connected to Enterprise manager using the webview
http://hostname.publix.com:8081/webview
Thanks,
Harini

Introscope Agent Settings

Hi folks,
Quick question this one probably.
Can anyone tell me where this screenshot was taken from in Solution Manager please? I've looked and looked and just cannot find it.
Hopefully someone may recognise it??
Thanks

Hi Paul,
Use this URL
http://<fqdn>:<port>/webdynpro/dispatcher/sap.com/tc~smd~navigation/StandaloneApp?APP_ID=ADMIN_INTROSCOPE_AGENT
goto -SOLMAN_SETUP ----- Managed System Configuration, select your managed system and in step 5 select action 'Configure Wily Introscope Agent'
Divyanshu

Introscope agent Error

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