InTune - Agent Update Fail
I have one machine that's showing up in the InTune Portal under "with agents that are not installed" The machine is running Windows 8.1 Enterprise x64. Looking at the details of the client, I can see that an InTune Update failed: Update
for Microsoft Online Management (X64). It lists update ID a835e70f-490b-4548-830f-2e3acb5c9589 with error 0x80CF200B.
I went to the log files of the machine, and extracted the following, but still have no idea how to proceed to resolve the issue:
2015-02-27 13:08:08:886
16440 186c
Misc =========== Logging initialized (build: 5.0.3518.0, tz: -0500) ===========
2015-02-27 13:08:08:886
16440 186c
Misc = Process: C:\Program Files\Microsoft\OnlineManagement\Common\omsvchost.exe
2015-02-27 13:08:08:886
16440 186c
Misc = Module: C:\Program Files\Microsoft\OnlineManagement\Updates\Bin\omupdsrv.dll
2015-02-27 13:08:08:886
16440 186c
Service *************
2015-02-27 13:08:08:886
16440 186c
Service ** START ** Service: Service startup
2015-02-27 13:08:08:886
16440 186c
Service *********
2015-02-27 13:08:08:902
16440 186c
Service WARNING: Cannot start service now. AgentInstaller is installing updates. Silently exit.
2015-02-27 13:08:08:902
16440 186c
Service *********
2015-02-27 13:08:08:902
16440 186c
Service ** END ** Service: Service exit [Exit code = 0]
2015-02-27 13:08:08:902
16440 186c
Service *************
2015-02-27 13:08:12:937
10768 2b4c
Misc =========== Logging initialized (build: 5.0.2560.0, tz: -0500) ===========
2015-02-27 13:08:12:937
10768 2b4c
Misc = Process: C:\Program Files\Microsoft\OnlineManagement\Common\omsvchost2.exe
2015-02-27 13:08:12:937
10768 2b4c
Misc = Module: C:\Program Files\Microsoft\OnlineManagement\Common\AuthPlugin.dll
2015-02-27 13:08:12:937
10768 2b4c
EP SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
2015-02-27 13:08:12:937
10768 2b4c
EP SLS: Reading from cache
2015-02-27 13:08:12:937
10768 2b4c
EP SLS: Successfully read service endpoints from cache.
2015-02-27 13:08:19:239
4932 d3c
Misc =========== Logging initialized (build: 5.0.3518.0, tz: -0500) ===========
2015-02-27 13:08:19:239
4932 d3c
Misc = Process: C:\Program Files\Microsoft\OnlineManagement\Updates\Bin\omupdclt.exe
2015-02-27 13:08:19:223
4932 d3c
UpdClt omupdclt.exe launched with command line "C:\Program Files\Microsoft\OnlineManagement\Updates\Bin\omupdclt.exe" /DailyTasks
2015-02-27 13:08:24:281
6868 2468
Misc =========== Logging initialized (build: 5.0.3518.0, tz: -0500) ===========
2015-02-27 13:08:24:281
6868 2468
Misc = Process: C:\Program Files\Microsoft\OnlineManagement\Common\omsvchost.exe
2015-02-27 13:08:24:281
6868 2468
Misc = Module: C:\Program Files\Microsoft\OnlineManagement\Updates\Bin\omupdsrv.dll
2015-02-27 13:08:24:281
6868 2468
Service *************
2015-02-27 13:08:24:281
6868 2468
Service ** START ** Service: Service startup
2015-02-27 13:08:24:281
6868 2468
Service *********
2015-02-27 13:08:24:296
6868 2468
Agent * Updates client version 7.12.3518.0
2015-02-27 13:08:24:296
6868 2468
Agent * Base directory: C:\Program Files\Microsoft\OnlineManagement\Updates
2015-02-27 13:08:24:296
6868 2468
Agent * Access type: No proxy
2015-02-27 13:08:24:296
6868 2468
Agent * Network state: Connected
2015-02-27 13:08:24:359
6868 2468
AgntUpd Searching for Asset Inventory Service: Not Found
2015-02-27 13:08:24:359
6868 2468
AgntUpd Searching for Microsoft Intune: Found
2015-02-27 13:08:24:374
6868 3430
Agent *********** Agent: Initializing Agent ***********
2015-02-27 13:08:24:374
6868 3430
DnldMgr Download manager restoring 0 downloads
2015-02-27 13:08:24:374
6868 3858
PeerDist Async IO monitor worker thread starting.
2015-02-27 13:08:24:390
6868 3430
Agent Task "Microsoft\OnlineManagement\Microsoft.OnlineManagement.UpdateEventReporter" was not found
2015-02-27 13:08:24:390
6868 3430
AgntUpd Agent requests client agent sync
2015-02-27 13:08:24:390
6868 3430
AgntUpd Asset Inventory Service is not installed; not scheduling agent sync
2015-02-27 13:08:24:390
6868 3430
Agent BeginFetchInstallStatus: Detected pending Agent Install Result
2015-02-27 13:08:24:390
6868 d70
Agent *************
2015-02-27 13:08:24:390
6868 d70
Agent ** START ** Agent: Installing updates [CallerId = Client Agents Sync]
2015-02-27 13:08:24:390
6868 d70
Agent *********
2015-02-27 13:08:24:390
6868 d70
Agent * Updates to install = 1
2015-02-27 13:08:24:390
6868 3430
AgntUpd Asset Inventory Service agent sync refreshing state
2015-02-27 13:08:24:390
6868 d70
Agent * Install Result Update Call: No actual installation will happen.
2015-02-27 13:08:24:390
6868 3430
AgntUpd Searching for Asset Inventory Service: Not Found
2015-02-27 13:08:24:390
6868 3430
AgntUpd Asset Inventory Service is disabled. Canceling agent sync timer
2015-02-27 13:08:24:390
6868 3430
AgntUpd Microsoft Intune agent sync refreshing state
2015-02-27 13:08:24:390
6868 3430
AgntUpd Searching for Microsoft Intune: Found
2015-02-27 13:08:24:390
6868 3430
AgntUpd Microsoft Intune is enabled. Initiating agent sync
2015-02-27 13:08:24:390
6868 2468
AgntUpd Received timeout event
2015-02-27 13:08:24:390
6868 2468
AgntUpd WARNING: Skipping Microsoft Intune sync request since a sync is already running
2015-02-27 13:08:24:390
6868 2468
Agent Agent servicing time window policy is not set
2015-02-27 13:08:24:390
6868 2468
Agent WARNING: Unable to read agent servicing time window policy, error = 0x80070002.
2015-02-27 13:08:24:390
6868 2468
AgntUpd WARNING: Failed to update task triggers, error = 0x80070002
2015-02-27 13:08:24:390
6868 d70
Agent * Title = Update for Microsoft Online Management (x64)
2015-02-27 13:08:24:390
6868 d70
Agent * UpdateId = {A835E70F-490B-4548-830F-2E3ACB5C9589}.503518
2015-02-27 13:08:24:390
6868 d70
Agent * Bundles 1 updates:
2015-02-27 13:08:24:390
6868 d70
Agent * {58FC1D2B-70F5-4B66-9D29-7FB3703D2B9F}.503518
2015-02-27 13:08:24:421
6868 884
AgntUpd >>## RESUMED ## AgntUpd: Install agents [UpdateId = {A835E70F-490B-4548-830F-2E3ACB5C9589}]
2015-02-27 13:08:24:421
6868 884
AgntUpd # WARNING: Install failed, error = 0x80CF200B
2015-02-27 13:08:24:468
6868 d70
Report *********** Report: Initializing static reporting data ***********
2015-02-27 13:08:24:468
6868 d70
Report * OS Version = 6.3.9600.0.0.65792
2015-02-27 13:08:24:468
6868 d70
Report * OS Product Type = 0x00000004
2015-02-27 13:08:24:468
6868 d70
Report * Computer Brand = Microsoft Corporation
2015-02-27 13:08:24:468
6868 d70
Report * Computer Model = Surface Pro 2
2015-02-27 13:08:24:468
6868 d70
Report * Bios Revision = 2.04.0950
2015-02-27 13:08:24:468
6868 d70
Report * Bios Name = 2.04.0950
2015-02-27 13:08:24:468
6868 d70
Report * Bios Release Date = 2014-05-12T00:00:00
2015-02-27 13:08:24:468
6868 d70
Report * Locale ID = 1033
2015-02-27 13:08:24:468
6868 3ff8
Report REPORT EVENT: {961FC6DE-7F1A-41C6-BBC9-D8B5986BDA17}
2015-02-27 13:08:24:468-0500 1
182 [AGENT_INSTALLING_FAILED] 101
{A835E70F-490B-4548-830F-2E3ACB5C9589}
503518 80cf200b
Client Agents Sync Failure
Content Install Installation Failure: Windows failed to install the following update with error 0x80cf200b: Update for Microsoft Online Management (x64).
2015-02-27 13:08:24:484
6868 d70
Agent Prompt user to reboot policy is not set. Client's default behavior is to prompt for reboot unless the policy specifies otherwise.
2015-02-27 13:08:24:484
6868 d70
Agent *********
2015-02-27 13:08:24:484
6868 884
AgntUpd #########
2015-02-27 13:08:24:484
6868 d70
Agent ** END ** Agent: Installing updates [CallerId = Client Agents Sync]
2015-02-27 13:08:24:484
6868 884
AgntUpd ## END ## AgntUpd: Install agents [Service = "Microsoft Intune", CallId = {BA0014E7-820E-483F-8F08-96D110F7A6EC}]
2015-02-27 13:08:24:484
6868 d70
Agent *************
2015-02-27 13:08:24:484
6868 884
AgntUpd #############
2015-02-27 13:08:24:484
6868 884
AgntUpd Agent sync completed
2015-02-27 13:08:53:972
10768 3930
EP SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
2015-02-27 13:08:53:972
10768 3930
EP SLS: Reading from cache
2015-02-27 13:08:53:972
10768 3930
EP SLS: Successfully read service endpoints from cache.
2015-02-27 13:08:53:972
10768 3930
EP SLS: Contacting Location Service
2015-02-27 13:08:53:972
10768 3930
EP SLS: Contacting Location Service
2015-02-27 13:08:54:723
10768 3930
EP WARNING: SLS: Ignoring unrecognized binding name: DefaultBinding_UserAuthLocationServiceService
2015-02-27 13:08:54:723
10768 3930
EP WARNING: SLS: Ignoring unrecognized binding name: DefaultBinding_ServerAuthLocationServiceService
2015-02-27 13:08:54:723
10768 3930
EP WARNING: SLS: Ignoring unrecognized binding name: HttpsErrorEventWebService
2015-02-27 13:08:54:723
10768 3930
EP WARNING: SLS: Ignoring unrecognized binding name: DefaultBinding_SCCMConnector
2015-02-27 13:08:54:723
10768 3930
EP WARNING: SLS: Ignoring unrecognized binding name: DefaultBinding_SCCMUserSyncService
2015-02-27 13:08:54:723
10768 3930
EP WARNING: SLS: Ignoring unrecognized auth reqs: "AgentSTS"
2015-02-27 13:08:54:723
10768 3930
EP WARNING: SLS: Ignoring unrecognized auth reqs: "ConfigManagerConnectorSTS"
2015-02-27 13:08:54:723
10768 3930
EP SLS: Writing to cache
2015-02-27 13:08:54:723
10768 3930
EP SLS: Successfully wrote service endpoints to cache.
2015-02-27 13:08:54:723
10768 3930
EP SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
2015-02-27 13:08:54:723
10768 3930
EP SLS: Reading from cache
2015-02-27 13:08:54:723
10768 3930
EP SLS: Successfully read service endpoints from cache.
2015-02-27 13:08:54:738
10768 3930
EP SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
2015-02-27 13:08:54:738
10768 3930
EP SLS: Reading from cache
2015-02-27 13:08:54:738
10768 3930
EP SLS: Successfully read service endpoints from cache.
2015-02-27 13:08:54:738
6868 3ff8
Agent *************
2015-02-27 13:08:54:738
6868 3ff8
Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2015-02-27 13:08:54:738
6868 3ff8
Agent *********
2015-02-27 13:08:54:738
6868 3ff8
Agent * Online = No; Ignore download priority = No
2015-02-27 13:08:54:738
6868 3ff8
Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and
IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Detection'
and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Detection' and IsAssigned=1 and RebootRequired=1"
2015-02-27 13:08:54:738
6868 3ff8
Agent * ServiceID = Microsoft Intune
2015-02-27 13:08:54:738
6868 3ff8
Agent * Search Scope = {Machine}
I know this is old but I’m trying to clean up old posts. Did you ever solve this? If so it would be good if you could post the solution to assist others. If not, at this stage,
as nobody has answered, I would recommend that you call Intune support.
You will find your local Intune support number here
http://technet.microsoft.com/en-US/jj839713.aspx
Gerry Hampson | Blog:
www.gerryhampsoncm.blogspot.ie | LinkedIn:
Gerry Hampson | Twitter:
@gerryhampson
Similar Messages
-
CCMS agent update fails with an error
Hello All,
We are trying to update CCMS agent 700 unicode version on 640_REL unicode kernel.
But we are getting below error
./sapccm4x -v
Could not open the ICU common library.
The following files must be in the path described by
the environment variable "LIBPATH":
libicuuc30.a, libicudata30.a, libicui18n30.a [nlsui0_mt.c 1557] pid = 860208
Please help.
Thanks,
AnuIf you use the Unicode version you need to install the Unicode libraries also.
You find them in the download area (where you got the CCMS patch) under "UCLIB". I assume this is AIX so you can also search for the file
UCLIB_3-20000978.SAR
extract it and put the files in the kernel directory.
Then logout and logon (the shell) and try again (or simply give a 'rehash' command).
Markus -
Client updates broken since last agent update
Immediately after the newest version of the Agent updates apply themselves, all the computers I administer can no longer update. When the Intune client is launched, it reports error code 0x80070057 and says Try Again. When Try Again is clicked
the error changes to 0x7007065b. Attempts to repair the System Updater, both with FixIT and manually, fail, and report falures.
This is happening on all of the over 250 machines I administer.Hello
I confirm this problem.
Some Windows 7 machines that were not in the latest update group can still download Endpoint Protection updates.
The Windows 7 machines that are fully updated cannot update their protection definitions since May 14.
Error code I receive is 0x80072f76 (ERROR_HTTP_HEADER_NOT_FOUND)
Windows 8.1 machines are not affected. -
OBIEE 11g agents are failed to connect to Essbase
OBIEE 11g agents are failed to connect to Essbase. We are using :USER & :PASSWORD (SSO) in connection pool setting to connect to Essbase.
User account exists in both OBIEE and Essbase. OBIEE dashboards which are based on Essbase are working fine. Essbase variables in RPD are upto date.
Only agents are failing and error says invalid credentials, but dashboard pages are running without any issue.
OBIEE: 11.1.1.5 (BP4)
Essbase: 11.1.2.1
Error Codes: OPR4ONWY:U9IM8TAC:OI2DL65P
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 43113] Message returned from OBIS. [nQSError: 43119] Query Failed: [nQSError: 96002] Essbase Error: Login fails due to invalid login credentials (HY000)
Essbase and OBIEE services are up and running.
Any help will be appreciated.We finally implemented CSS Token option and ended up with this error. We are unable to connect to essbase with CSS Token option.
We followed the Oracle document to implement this.
[nQSError: 43119] Query Failed: EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials. (HY000)
We did update this property:
JAVA_PROPERTIES="-Dplatform.home=${WL_HOME} -Dwls.home=${WLS_HOME} -Dweblogic.home=${WLS_HOME} -Didstore.identityAttribute=objectguid"
Any help will be appreciated! -
SCOM agent install fails Error 80070035 - the network path was not found
I have deployed SCOM 2012 agents to most servers (2008, 2008 R2, 2012, 2012R2) in our estate but some either fail to install or are not monitored. I assume the two problems are related, but for now I am concentrating on the servers that fail completely.
Installation is from the Discovery Wizard and I have about 20 servers that fail of various server versions.
So looking at one specific server that is failing to install the agent - a 2008 standard service pack 2
The firewall in on and file and printer sharing is enabled for domain, remote administration is enabled for domain
I added a specific rule to allow TCP 5723 and 5724
DCOM is enabled
I can Ping the target server from the SCOM server by both name and FQDN - both return the same IP and our DNS server has only one entry for this server
I can browse to the admin share \\server\C$ from the SCOM Server, using the same account that I specify for the agent install that is a domain admin with rights on this server (and on the other servers the agent
did install to) and the server has plenty of disk space available
I am not sure what else to look at so would welcome any ideas
ThanksHi Petro,
I have a Agent installation failure cheat sheet, For your error 80070035 it is said to perform a manual installation.
So i would like to understand which version of SCOM is this ? 2007 R2 or 2012 or 2012 r2 ?
Also check if your agents have the WMI service started and enabled ?
Also if yours is a SCOM 2007 R2 do you have a RMS & MS in your management group ? If yes then Pushing the agent installation from MS may cause such issue. So would suggest you push the installation from RMS.
Also check if your Network connectivity meets the minimum requirement as recommended by SCOM. Below is applicable for Both SCOM 2007 R2 & SCOM 2012 & 2012 R2.
Component A
Component B
Minimum Requirement
Root management server or management server
Agent
64 Kbps
Root management server or management server
Agentless
1024 Kbps
Root management server or management server
Database
256 Kbps
Also check if you have any Anti virus / Firewall which is blocking the install / communication. If yes disabe or add the "Monitoringhost.exe to the safe list or what your feature is.
Check if you have another IP assigned to the NIC card and remove it tempraurly andchecl.
Also post the event logs of the Agents which are in not monitored state for analysis.
SCOM Agent installation failure error codes
Error
Error Code(s)
Remediation Steps
The MOM Server could not execute WMI Query "Select * from Win32_Environment where
NAME='PROCESSOR_ARCHITECTURE'" on computer server.domain.com
Operation: Agent Install
Install account: domain\account
Error Code: 80004005
Error Description: Unspecified error
80004005
1. Check the PATH environment variable. If the PATH statement is very long, due to lots of installed third party software - this can
fail. Reduce the path by converting any long filename destinations to 8.3, and remove any path statements that are not necessary.
2. The cause
could be corrupted Performance Counters on the target Agent.
To rebuild all Performance counters including extensible and third party counters in Windows Server 2003, type the following commands at a command
prompt. Press ENTER after each command.
cd
\windows\system32
lodctr /R
Note /R is uppercase.
Windows Server 2003 rebuilds all the counters because it reads all the .ini files in the C:\Windows\inf\009 folder for the English operating system.
How to manually rebuild Performance Counter Library values
http://support.microsoft.com/kb/300956
3. Manual agent install.
The MOM Server could not execute WMI Query "Select * from Win32_OperatingSystem" on
computer “servername.domain.com”
Operation: Agent Install
Install account: DOMAIN\account
Error Code: 800706BA
Error Description: The RPC server is unavailable.
8004100A
800706BA
1. Ensure agent push account has local admin rights
2. Firewall is blocking NetBIOS access
3. Inspect WMI health and rebuild repository if necessary
4. Firewall is blocking ICMP (Live OneCare)
5. DNS incorrect
The MOM Server failed to open service control manager on computer "servername.domain.com". Access is Denied
Operation: Agent Install
Install account: DomainName\User Account
Error Code: 80070005
Error Description: Access is denied.
80070005
80041002
1. Verify SCOM agent push account is in Local Administrators group on target computer.
2. On Domain controllers will have to work with AD team to install agent manually if agent push account is not a domain admin.
Disable McAfee antivirus during push
The MOM Server failed to open service control manager on computer "servername.domain.com".
Therefore, the MOM Server cannot complete configuration of agent on the computer.
Operation: Agent Install
Install account: DOMAIN\account
Error Code: 800706BA
Error Description: The RPC server is unavailable.
800706BA
1. Firewall blocking NetBIOS ports
2. DNS resolution issue. Make sure the agent can ping the MS by NetBIOS and FQDN. Make sure the MS can ping the agent by NetBIOS
and FQDN
3. Firewall blocking ICMP
4. RPC services stopped.
The MOM Server failed to acquire lock to remote computer servername.domain.com. This means there is already an agent management operation proceeding
on this computer, please retry the Push Agent operation after some time.
Operation: Agent Install
Install account: DOMAIN\account
Error Code: 80072971
Error description: Unknown error 0x80072971
80072971
This problem occurs if the LockFileTime.txt file is located in the following folder on the remote computer:
%windir%\422C3AB1-32E0-4411-BF66-A84FEEFCC8E2
When you install or remove a management agent, the Operations Manager 2007 management server copies temporary files to the remote computer. One
of these files is named LockFileTime.txt. This lock file is intended to prevent another management server from performing a management agent installation at the same time as the current installation. If the management agent installation is unsuccessful and
if the management server loses connectivity with the remote computer, the temporary files may not be removed. Therefore, the LockFileTime.txt may remain in the folder on the remote computer. When the management server next tries to perform an agent installation,
the management server detects the lock file. Therefore, the management agent installation is unsuccessful.
http://support.microsoft.com/kb/934760/en-us
The MOM Server detected that the following services on computer "(null);NetLogon" are not running. These services are required for push
agent installation. To complete this operation, either start the required services on the computer or install the MOM agent manually by using MOMAgent.msi located on the product CD.
Operation: Agent Install
Remote Computer Name: servername.domain.com Install account: DOMAIN\account
Error Code: C000296E
Error Description: Unknown error 0xC000296E
C000296E
1. Netlogon service is not running. It must be set to auto/started
The MOM Server detected that the following services on computer
"winmgmt;(null)" are not running
C000296E
1. WMI services not running or WMI corrupt
The MOM Server detected that the Windows Installer service (MSIServer) is disabled on computer "servername.domain.com". This service is
required for push agent installation. To complete this operation on the computer, either set the MSIServer startup type to "Manual" or "Automatic", or install the MOM agent manually by using MOMAgent.msi located on the product CD.
Operation: Agent Install
Install account: DOMAIN\account
Error Code: C0002976
Error Description: Unknown error 0xC0002976
C0002976
1. Windows Installer service is not running or set to disabled – set this to manual or auto and start it.
The Agent Management Operation Agent Install failed for remote computer servername.domain.com.
Install account: DOMAIN\account
Error Code: 80070643
Error Description: Fatal error during installation.
Microsoft Installer Error Description:
For more information, see Windows Installer log file "C:\Program Files\System Center Operations Manager 2007\AgentManagement\AgentLogs\servernameAgentInstall.LOG
C:\Program Files\System Center Operations Manager 2007\AgentManagement\AgentLogs\servernameMOMAgentMgmt.log" on the Management Server.
80070643
1. Enable the automatic Updates service…. Install the agent – then disable the auto-updates service if desired.
Call was canceled by the message filter
80010002
Install latest SP and retry. One server that failed did not have Service pack installed
The MOM Server could not find directory \\I.P.\C$\WINDOWS\. Agent will not be installed on computer "name". Please verify the required
share exists.
80070006
1. Manual agent install
Possible locking on registry?
http://www.sysadmintales.com/category/operations-manager/
Try manual install.
Verified share does not exist.
The network path was not found.
80070035
1. Manual agent install
The Agent Management Operation Agent Install failed for remote computer "name". There is not enough space on the disk.
80070070
1. Free space on install disk
The MOM Server failed to perform specified operation on computer "name". The semaphore timeout period has expired.
80070079
NSlookup failed on server. Possible DNS resolution issue.
Try adding dnsname to dnssuffix search list.
The MOM Server could not start the MOMAgentInstaller service on computer "name" in the time.
8007041D
80070102
NSlookup failed on server. Possible DNS resolution issue.
Verify domain is in suffix search list on management servers.
The Agent Management Operation Agent Install failed for remote computer "name"
80070643
1. Ensure automatic updates service is started
2. Rebuild WMI repository
3. DNS resolution issue
The Agent Management Operation Agent Install failed for remote computer "name". Another installation is already in progress.
80070652
Verify not in pending management. If yes, remove and then attempt installation again.
The MOM Server detected that computer "name" has an unsupported operating system or service pack version
80072977
Install latest SP and verify you are installing to Windows system.
Not discovered
Agent machine is not a member of domain
Ping fails
1. Server is down
2. Server is blocked by firewall
3. DNS resolving to wrong IP.
Fail to resolve machine
1. DNS issue
The MOM Server failed to perform specified operation on computer "name". Not enough server storage…
8007046A
1. This is typically a memory error caused by the remote OS that the agent is being installed on.
There are currently no logon servers available to service the logon request.
8007051F
1. Possible DNS issue
This installation package cannot be installed by the Windows Installer service. You must install a Windows service pack that contains a newer version
of the Windows Installer service.
8007064D
1. Install Windows Installer 3.1
The network address is invalid
800706AB
Possible DNS name resolution issue.
Tried nslookup on server name and did not get response.
Verify domain is in suffix search list on management servers.
The MOM Server failed to perform specified operation on computer servername.domain.com
80070040
1. Ensure agent push account has local admin rights
The MOM Server detected that the actual NetBIOS name SERVERNAME is not same as the given NetBIOS name provide for remote computer SERVERNAME.domain.com.
80072979
1. Correct DNS/WINS issue.
2. Try pushing to NetBIOS name
Gautam.75801 -
SCCM Agent install failed - CcmUnloadWmiProviders. Unloading WMI providers
Hi I have a SCCM 2007 SP2 setup in native mode. I have sccm client problem on Exchange server with os 2008 sp2.
SCCM agent was working on this server few months back but it is not working now.
SCCM agent stops at "CcmUnloadWmiProviders. Unloading WMI providers" steps.
I tried below steps to resolve this but no luck.
1. Uninstall sccm setup using command "ccmsetup.exe /uninstall"
2. Run "Cccmclean.exe /all"
3. Run delcert.exe
4. Rename SMSCFG.ini file
5. Run ccmsetup.exe again with source folder path too
6. As agent installation failed i rebuild WMI repository
7. Re run setup but it failed at same step.
8. I rebooted server and rebuild Repository but same error.
Any Idea about problem
If needed i can provide Log files too
ccmsetup.log (Last few lines)
<![LOG[MSI:
Action 20:07:08: CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:08.980+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:08:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:08.980+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:08:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:08.995+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:08:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:08.995+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:08:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:08.995+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.011+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.011+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.011+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.026+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.026+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.026+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.026+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.042+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.042+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.042+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.058+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.058+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.058+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.058+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.073+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.073+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.073+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.089+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.089+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.089+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.104+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.104+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.104+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.104+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.120+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.120+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.120+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.136+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.136+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.136+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.151+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.151+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.151+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.151+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.167+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.167+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.167+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.182+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.182+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.182+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.198+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.198+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.198+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.198+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.214+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.214+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.214+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.229+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.229+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.229+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.245+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.245+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.245+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.260+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.260+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.260+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.276+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.276+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.276+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.276+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.292+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.292+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.292+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.307+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.307+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.307+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.323+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.323+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.323+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.338+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.338+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.338+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.338+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.354+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.354+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.354+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.370+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.370+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTaskRollback. Removing System
Tasks]LOG]!><time="20:07:09.370+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmRegisterSystemTask. Registering System
Tasks]LOG]!><time="20:07:09.370+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmCreateIISApplicationPoolsInit. ]LOG]!><time="20:07:09.385+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmCreateIISVirtualDirectoriesInit.
]LOG]!><time="20:07:09.479+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
RegisterUser. Registering user]LOG]!><time="20:07:09.572+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmFixupServiceConfigInit. ]LOG]!><time="20:07:09.572+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:09:
CcmSetObjectSecurityInit. Applying security
permissions]LOG]!><time="20:07:09.650+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:11:
CcmSetObjectSecurity. Applying security
permissions]LOG]!><time="20:07:11.429+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:11:
CcmSetupLoggingInit. ]LOG]!><time="20:07:11.429+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:13:
CcmSetupLogging. Initializing
logging...]LOG]!><time="20:07:13.176+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:13:
SmsSwDistCacheConfigInit. ]LOG]!><time="20:07:13.176+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:13:
SmsSwDistSetCacheConfig. Configuring Software Distribution
Cache]LOG]!><time="20:07:13.270+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:13:
CcmRegisterPerfCountersInit. Registering performance
counters]LOG]!><time="20:07:13.270+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:13:
CcmRegisterPerfCountersRollback. ]LOG]!><time="20:07:13.613+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:13:
CcmRegisterPerfCounters. Registering performance
counters]LOG]!><time="20:07:13.613+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:13:
CcmRegisterComponentsInit. ]LOG]!><time="20:07:13.613+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
CcmRegisterComponentsRollback. ]LOG]!><time="20:07:14.159+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
CcmRegisterComponents. Registering CCM
Components]LOG]!><time="20:07:14.174+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
SmsSetLUAAccessPermissionsInit. Setting Access
Permissions]LOG]!><time="20:07:14.174+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
SmsSetLUAAccessPermissions. Setting Access
Permissions]LOG]!><time="20:07:14.252+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
InstallServices. Installing new
services]LOG]!><time="20:07:14.252+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
WriteEnvironmentStrings. Updating environment
strings]LOG]!><time="20:07:14.315+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
CcmSetServiceConfigInit. Configuring
service]LOG]!><time="20:07:14.315+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
CcmSetServiceConfig. Configuring
service]LOG]!><time="20:07:14.393+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
SmsMigrateInventoryInit. Migrating SMS Legacy Client inventory
settings]LOG]!><time="20:07:14.393+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
SmsMigrateInventory. Migrating SMS Legacy Client inventory
settings]LOG]!><time="20:07:14.471+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
CcmConfigDCOMInit. Configuring
service]LOG]!><time="20:07:14.486+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
CcmConfigDCOM. Configuring service]LOG]!><time="20:07:14.564+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
SmsShellNotify. Setting SMS
configuration]LOG]!><time="20:07:14.580+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
SmsSetClientLookupConfigInit. ]LOG]!><time="20:07:14.580+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
CcmInitializePolicyInit. Initializing
policy]LOG]!><time="20:07:14.642+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
CcmInitializePolicy. Initializing
policy]LOG]!><time="20:07:14.736+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
SmsSetClientConfigInit. Setting SMS
configuration]LOG]!><time="20:07:14.736+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
SmsSetClientConfig. Setting SMS
configuration]LOG]!><time="20:07:14.970+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:14:
CcmMigrateDownloadSchemaInit. ]LOG]!><time="20:07:14.970+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
CcmMigrateDownloadSchema. ]LOG]!><time="20:07:15.110+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
CcmRegisterProduct. Registering
product]LOG]!><time="20:07:15.126+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
CcmRegisterProductRollback. Registering
product]LOG]!><time="20:07:15.126+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
SmsInstallPrepDrvrInitAMD64. ]LOG]!><time="20:07:15.126+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
SmsInstallPrepDrvr. Installing Software Metering PREP
Driver]LOG]!><time="20:07:15.204+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
StartServices. Starting services]LOG]!><time="20:07:15.204+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
CcmStartService. ]LOG]!><time="20:07:15.204+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
SmsCleanupDesktopMigrationInfo. Deinstalling the SMS Legacy Client or
SMS 2.0 Client]LOG]!><time="20:07:15.220+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
SmsClientInstallSucceeded. Sending status
message]LOG]!><time="20:07:15.220+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
InstallFinalize. ]LOG]!><time="20:07:15.220+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
CcmStopServiceRollback. ]LOG]!><time="20:07:15.251+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
ProcessComponents. Updating component
registration]LOG]!><time="20:07:15.266+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
CcmStopService. ]LOG]!><time="20:07:15.391+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
StopServices. Stopping services]LOG]!><time="20:07:15.563+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
SmsUninstallPrepDrvrAMD64. Uninstalling Software Metering PREP
Driver]LOG]!><time="20:07:15.563+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Warning 25702. Failed to
uninstall PrepDrvr.Sys for Software Metering
Agent.]LOG]!><time="20:07:15.641+000" date="04-11-2014"
component="ccmsetup" context="" type="2" thread="9048"
file="msiutil.cpp:370">
<![LOG[MSI: Action 20:07:15:
SmsStopUIComponents. Stopping UI
Components]LOG]!><time="20:07:15.641+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
DeleteServices. Deleting services]LOG]!><time="20:07:15.734+000"
date="04-11-2014" component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
<![LOG[MSI: Action 20:07:15:
CcmUnloadWmiProviders. Unloading WMI
providers]LOG]!><time="20:07:15.734+000" date="04-11-2014"
component="ccmsetup" context="" type="0" thread="9048"
file="msiutil.cpp:374">
Thanks Mike and theinfraguys for your suggestions. My problem is resolved.
The solution which worked for me has no logic but it solved my issue.
When my installation stopps at “CcmUnloadWmiProviders. Unloading WMI providers” step client.msi.log file have incomplete entry as “C:\Windows\SysWOW64\C”
At this time I have to restart WMI service and service will not stop correctly so I have to forcefully kill Winmgmt process and setup will continue.
I have to follow same process for upgrading SCCM client. During client upgrade some time I have to kill ccmexec process too. -
Windows Update fails on Server 2012 R2 Virtual Machine
I have set up a virtual network with two virtual machines. The first VM is Server 2008 R2 and is set up as a domain controller. The second VM is Server 2012 R2, and has been joined to the domain. The DC (TestVM1) is also set up as a DNS server.
From TestVM2 (Server 2012 R2), I am able to log in using a domain login, and I am able to browse to a public website.
I was able to run Windows Updates from TestVM1, but when I attempt to run Windows Updates from TestVM2, it fails.
The Windows Update client shows "Error(s) found:" and "Code 8024402F".
Errors in WindowsUpdate.log include
2014-10-17 18:26:14:235 800 950 Setup FATAL: GetClientUpdateUrl failed, err = 0x8024D009
2014-10-17 18:26:26:238 800 950 Misc WARNING: Send failed with hr = 80072ee7.
2014-10-17 18:26:26:238 800 950 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2014-10-17 18:26:26:238 800 950 Misc WARNING: Send request failed, hr:0x80072ee7
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://v4.download.windowsupdate.com/c/msdownload/update/others/2014/08/13518740_b1b71791444e5dec0018bcd60303445108442c12.cab>.
error 0x8024402c
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_CONTENT_TYPE) for X-CID failed. error 0x80072ef3
2014-10-17 18:26:26:238 800 950 PT WARNING: ECP: DownloadCabFile: failed to get CDN Provider for error reporting, hr = 0X80072EF3
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_CONTENT_TYPE) for X-CCC failed. error 0x80072ef3
2014-10-17 18:26:26:238 800 950 PT WARNING: ECP: DownloadCabFile: failed to get CDN Country for error reporting, hr = 0X80072EF3
2014-10-17 18:26:26:238 800 950 PT WARNING: ECP: Failed to download cab file from
http://download.windowsupdate.com/c/msdownload/update/others/2014/08/13518740_b1b71791444e5dec0018bcd60303445108442c12.cab with error 0x8024402c
2014-10-17 18:26:26:238 800 950 PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 34, Old Count = 60
2014-10-17 18:26:26:317 800 950 PT + SyncUpdates round trips: 1
2014-10-17 18:26:26:317 800 950 PT WARNING: Sync of Updates: 0x8024402f
2014-10-17 18:26:26:317 800 950 PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f
2014-10-17 18:26:26:317 800 950 Agent * WARNING: Failed to synchronize, error = 0x8024402F
2014-10-17 18:26:26:317 800 950 Agent * WARNING: Exit code = 0x8024402F
This is blocking further work. Assistance would be greatly appreciated.I am having the exact same issue. Fresh build of Server 2012 R2 from the Microsoft Volume Licensing ISO. I tried before and after joining to the domain. Same error every time. Firewall is turned off. No AV. We do have a cloud proxy service, but I bypassed
that as a test and got the same error message. I also tried to stop wuauserv and cleaning out the folder and starting it back up. No joy as well. This is a VM server running on ESXi 5.1. Server 2008 servers dont seem to have
an issue. Server 2012 server don't seem to have an issue. Only this new Server 2012 R2 server. My logs are below:
2014-10-28 14:28:46:104 696 4a4 AU ########### AU: Uninitializing Automatic Updates ###########
2014-10-28 14:28:46:104 696 4a4 WuTask Uninit WU Task Manager
2014-10-28 14:28:46:198 696 4a4 Service *********
2014-10-28 14:28:46:198 696 4a4 Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-10-28 14:28:46:198 696 4a4 Service *************
2014-10-28 14:29:24:198 696 5c8 Misc =========== Logging initialized (build: 7.9.9600.17092, tz: -0400) ===========
2014-10-28 14:29:24:198 696 5c8 Misc = Process: C:\Windows\system32\svchost.exe
2014-10-28 14:29:24:198 696 5c8 Misc = Module: c:\windows\system32\wuaueng.dll
2014-10-28 14:29:24:198 696 5c8 Service *************
2014-10-28 14:29:24:198 696 5c8 Service ** START ** Service: Service startup
2014-10-28 14:29:24:198 696 5c8 Service *********
2014-10-28 14:29:24:214 696 5c8 Agent * WU client version 7.9.9600.17092
2014-10-28 14:29:24:214 696 5c8 Agent * Base directory: C:\Windows\SoftwareDistribution
2014-10-28 14:29:24:214 696 5c8 Agent * Access type: No proxy
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2014-10-28 14:29:24:214 696 5c8 Agent * Network state: Connected
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2014-10-28 14:29:24:510 696 5c8 DtaStor Default service for AU is {00000000-0000-0000-0000-000000000000}
2014-10-28 14:29:24:510 696 5c8 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2014-10-28 14:29:24:542 696 5c8 DtaStor Data store successfully created
2014-10-28 14:29:24:542 696 5c8 Agent *********** Agent: Initializing global settings cache ***********
2014-10-28 14:29:24:542 696 5c8 Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2014-10-28 14:29:24:542 696 5c8 Agent * WSUS server: <NULL>
2014-10-28 14:29:24:542 696 5c8 Agent * WSUS status server: <NULL>
2014-10-28 14:29:24:542 696 5c8 Agent * Target group: (Unassigned Computers)
2014-10-28 14:29:24:542 696 5c8 Agent * Windows Update access disabled: No
2014-10-28 14:29:24:542 696 5c8 Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
2014-10-28 14:29:24:542 696 5c8 WuTask WuTaskManager delay initialize completed successfully..
2014-10-28 14:29:24:542 696 5c8 Report WARNING: Failed to initialize event uploader for new server {9482F4B4-E343-43B6-B170-9A65BC822C77} with hr = 8024043d.
2014-10-28 14:29:24:542 696 5c8 Report CWERReporter::Init succeeded
2014-10-28 14:29:24:542 696 5c8 Agent *********** Agent: Initializing Windows Update Agent ***********
2014-10-28 14:29:24:542 696 5c8 DnldMgr Download manager restoring 0 downloads
2014-10-28 14:29:24:557 696 5c8 AU ########### AU: Initializing Automatic Updates ###########
2014-10-28 14:29:24:557 696 5c8 AU AIR Mode is disabled
2014-10-28 14:29:24:557 696 5c8 AU # AU disabled through User preference
2014-10-28 14:29:24:557 696 5c8 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2014-10-28 14:29:24:557 696 5c8 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2014-10-28 14:29:24:557 696 5c8 AU AU finished delayed initialization
2014-10-28 14:29:24:557 696 234 DnldMgr Asking handlers to reconcile their sandboxes
2014-10-28 14:29:35:776 696 578 IdleTmr Incremented idle timer priority operation counter to 1
2014-10-28 14:29:37:307 696 52c AU Triggering AU detection through DetectNow API
2014-10-28 14:29:37:307 696 52c AU Triggering Online detection (interactive)
2014-10-28 14:29:37:323 696 5c8 AU #############
2014-10-28 14:29:37:323 696 5c8 AU ## START ## AU: Search for updates
2014-10-28 14:29:37:323 696 5c8 AU #########
2014-10-28 14:29:37:323 696 5c8 SLS Retrieving SLS response from server...
2014-10-28 14:29:37:323 696 5c8 SLS Making request with URL
HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: Proxy List used: <172.25.7.9:80> Bypass List used : <(null)> Auth Schemes used : <None>
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: Send request failed, hr:0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092>.
error 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072ee2.
2014-10-28 14:29:58:339 696 5c8 SLS FATAL: GetResponse failed with hresult 0x80072ee2...
2014-10-28 14:29:58:339 696 5c8 EP FATAL: EP: CSLSEndpointProvider::GetWUClientDataAndInitParser - failed to get SLS data, error = 0x80072EE2
2014-10-28 14:29:58:339 696 5c8 EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data and init parser, error = 0x80072EE2
2014-10-28 14:29:58:339 696 5c8 EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80072EE2
2014-10-28 14:29:58:339 696 5c8 Agent WARNING: Failed to obtain the authorization cab URL for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0
2014-10-28 14:29:58:339 696 5c8 Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80072EE2
2014-10-28 14:29:58:339 696 5c8 IdleTmr WU operation (CSearchCall::Init ID 1) started; operation # 7; does use network; is not at background priority
2014-10-28 14:29:58:339 696 5c8 IdleTmr Incremented PDC RefCount for Network to 1
2014-10-28 14:29:58:339 696 5c8 IdleTmr Incremented idle timer priority operation counter to 2
2014-10-28 14:29:58:385 696 5c8 Report *********** Report: Initializing static reporting data ***********
2014-10-28 14:29:58:385 696 5c8 Report * OS Version = 6.3.9600.0.0.196880
2014-10-28 14:29:58:385 696 5c8 Report * OS Product Type = 0x00000007
2014-10-28 14:29:58:401 696 5c8 Report * Computer Brand = VMware, Inc.
2014-10-28 14:29:58:401 696 5c8 Report * Computer Model = VMware Virtual Platform
2014-10-28 14:29:58:401 696 5c8 Report * Platform Role = 1
2014-10-28 14:29:58:401 696 5c8 Report * AlwaysOn/AlwaysConnected (AOAC) = 0
2014-10-28 14:29:58:401 696 5c8 Report * Bios Revision = 6.00
2014-10-28 14:29:58:401 696 5c8 Report * Bios Name = PhoenixBIOS 4.0 Release 6.0
2014-10-28 14:29:58:401 696 5c8 Report * Bios Release Date = 2013-08-16T00:00:00
2014-10-28 14:29:58:401 696 5c8 Report * Bios Sku Number unavailable.
2014-10-28 14:29:58:401 696 5c8 Report * Bios Vendor = Phoenix Technologies LTD
2014-10-28 14:29:58:401 696 5c8 Report * Bios Family unavailable.
2014-10-28 14:29:58:401 696 5c8 Report * Bios Major Release = 4
2014-10-28 14:29:58:401 696 5c8 Report * Bios Minor Release = 6
2014-10-28 14:29:58:401 696 5c8 Report * Locale ID = 1033
2014-10-28 14:29:58:401 696 5c8 Agent *** START *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2014-10-28 14:29:58:401 696 5c8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {4A8CCE12-100B-4178-998D-608DFBB0B2D0} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
2014-10-28 14:29:58:432 696 b0c Agent *** END *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2014-10-28 14:29:58:432 696 b0c Agent *************
2014-10-28 14:29:58:432 696 b0c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2014-10-28 14:29:58:432 696 b0c Agent *********
2014-10-28 14:29:58:432 696 b0c Agent * Online = Yes; Ignore download priority = No
2014-10-28 14:29:58:432 696 b0c Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1
or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-10-28 14:29:58:432 696 b0c Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2014-10-28 14:29:58:432 696 b0c Agent * Search Scope = {Machine & All Users}
2014-10-28 14:29:58:432 696 b0c Agent * Caller SID for Applicability: S-1-5-21-600452275-980750782-2124898778-9669
2014-10-28 14:29:58:432 696 b0c SLS Retrieving SLS response from server...
2014-10-28 14:29:58:432 696 b0c SLS Making request with URL
HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092
2014-10-28 14:29:59:135 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SLS\9482F4B4-E343-43B6-B170-9A65BC822C77\sls.cab with dwProvFlags 0x00000080:
2014-10-28 14:29:59:135 696 b0c Misc Microsoft signed: NA
2014-10-28 14:29:59:135 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:29:59:135 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SLS\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP3958.tmp with dwProvFlags 0x00000080:
2014-10-28 14:29:59:135 696 b0c Misc Microsoft signed: NA
2014-10-28 14:29:59:135 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:29:59:135 696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "117cab2d-82b1-4b5a-a08c-4d62dbee7782"
2014-10-28 14:29:59:135 696 b0c SLS FATAL: SLS:CSLSRequest::RetrieveAdditionalAttributesIfRequired: CoCreateInstance failed with 0x80040154.
2014-10-28 14:29:59:135 696 b0c Agent WARNING: Failed to retrieve SLS response data for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, error = 0x80040154
2014-10-28 14:29:59:135 696 b0c Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80040154
2014-10-28 14:29:59:135 696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
2014-10-28 14:29:59:135 696 b0c Setup Checking for agent SelfUpdate
2014-10-28 14:29:59:135 696 b0c Setup Client version: Core: 7.9.9600.17092 Aux: 7.9.9600.17031
2014-10-28 14:29:59:135 696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SelfUpdate URL: "https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate"
2014-10-28 14:30:00:151 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2014-10-28 14:30:00:151 696 b0c Misc Microsoft signed: NA
2014-10-28 14:30:00:151 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:30:00:151 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMP3D51.tmp with dwProvFlags 0x00000080:
2014-10-28 14:30:00:167 696 b0c Misc Microsoft signed: NA
2014-10-28 14:30:00:167 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:30:00:167 696 b0c Setup FATAL: GetClientUpdateUrl failed, err = 0x8024D009
2014-10-28 14:30:00:167 696 b0c Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
2014-10-28 14:30:00:167 696 b0c Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-10-28 14:30:00:323 696 b0c PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-10-28 14:30:00:323 696 b0c PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2014-10-28 14:30:01:104 696 b0c PT WARNING: Cached cookie has expired or new PID is available
2014-10-28 14:30:01:104 696 b0c PT WARNING: PTWarn: Anonymous plug-in skipped for WU
2014-10-28 14:30:01:198 696 b0c Agent Reading cached app categories using lifetime 604800 seconds
2014-10-28 14:30:01:198 696 b0c Agent Read 1 cached app categories
2014-10-28 14:30:40:917 696 b0c PT WARNING: ECP: Failed to validate cab file digest downloaded from
http://download.windowsupdate.com/d/msdownload/update/others/2013/09/9242543_a77d372b9c8b13c599a3daf4b321ea1903da9a72.cab with error 0x80091007
2014-10-28 14:30:40:917 696 b0c PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 57, Old Count = 60
2014-10-28 14:30:41:151 696 b0c PT + SyncUpdates round trips: 14
2014-10-28 14:30:41:151 696 b0c PT WARNING: Sync of Updates: 0x8024402f
2014-10-28 14:30:41:151 696 b0c PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f
2014-10-28 14:30:41:151 696 b0c Agent * WARNING: Failed to synchronize, error = 0x8024402F
2014-10-28 14:30:41:151 696 b0c Agent * WARNING: Exit code = 0x8024402F
2014-10-28 14:30:41:151 696 b0c Agent *********
2014-10-28 14:30:41:151 696 b0c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2014-10-28 14:30:41:151 696 b0c Agent *************
2014-10-28 14:30:41:151 696 b0c Agent WARNING: WU client failed Searching for update with error 0x8024402f
2014-10-28 14:30:41:151 696 b0c IdleTmr WU operation (CSearchCall::Init ID 1, operation # 7) stopped; does use network; is not at background priority
2014-10-28 14:30:41:151 696 b0c IdleTmr Decremented PDC RefCount for Network to 0
2014-10-28 14:30:41:151 696 b0c IdleTmr Decremented idle timer priority operation counter to 1
2014-10-28 14:30:41:151 696 6fc AU >>## RESUMED ## AU: Search for updates [CallId = {4A8CCE12-100B-4178-998D-608DFBB0B2D0} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
2014-10-28 14:30:41:151 696 6fc AU # WARNING: Search callback failed, result = 0x8024402F
2014-10-28 14:30:41:151 696 6fc AU #########
2014-10-28 14:30:41:151 696 6fc AU ## END ## AU: Search for updates [CallId = {4A8CCE12-100B-4178-998D-608DFBB0B2D0} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
2014-10-28 14:30:41:151 696 6fc AU #############
2014-10-28 14:30:41:151 696 6fc AU All AU searches complete.
2014-10-28 14:30:41:151 696 6fc AU # WARNING: Failed to find updates with error code 8024402f
Derek
Systems Engineer
Derek Desktop Engineer -
Windows Update fails with 80072EFE on Windows 8.1
Checking for updates fails on Windows 8.1 with error 80072EFE. Connectivity is normal, Antivirus apart from Defender is not installed. DNS Caches were flushed. The following is in the windowsupdate.log:
Please advice.
2014-03-18 07:40:04:140 1092 19a4 AU Triggering AU detection through DetectNow API
2014-03-18 07:40:04:140 1092 19a4 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2014-03-18 07:40:04:140 1092 19a4 AU Triggering Online detection (interactive)
2014-03-18 07:40:04:142 1092 b30 AU #############
2014-03-18 07:40:04:142 1092 b30 AU ## START ## AU: Search for updates
2014-03-18 07:40:04:142 1092 b30 AU #########
2014-03-18 07:40:04:142 1092 b30 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2014-03-18 07:40:04:143 1092 b30 IdleTmr WU operation (CSearchCall::Init ID 10) started; operation # 37518; does use network; is not at background priority
2014-03-18 07:40:04:143 1092 b30 IdleTmr Incremented PDC RefCount for Network to 1
2014-03-18 07:40:04:143 1092 b30 IdleTmr Incremented idle timer priority operation counter to 2
2014-03-18 07:40:04:143 1092 b30 Agent *** START *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 10]
2014-03-18 07:40:04:143 1092 b30 AU <<## SUBMITTED ## AU: Search for updates [CallId = {C4CCE4EC-152F-4071-98D7-DA84CC111121} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
2014-03-18 07:40:04:143 1092 1448 Agent *** END *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 10]
2014-03-18 07:40:04:144 1092 1448 Agent *************
2014-03-18 07:40:04:144 1092 1448 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 10]
2014-03-18 07:40:04:144 1092 1448 Agent *********
2014-03-18 07:40:04:144 1092 1448 Agent * Online = Yes; Ignore download priority = No
2014-03-18 07:40:04:144 1092 1448 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-03-18 07:40:04:144 1092 1448 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2014-03-18 07:40:04:144 1092 1448 Agent * Search Scope = {Machine & All Users}
2014-03-18 07:40:04:144 1092 1448 Agent * Caller SID for Applicability: S-1-5-21-3319790093-2107223747-1777061849-1003
2014-03-18 07:40:04:144 1092 1448 EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "7971f918-a847-4430-9279-4a52d1efe18d"
2014-03-18 07:40:04:147 1092 1448 EP Got 7971F918-A847-4430-9279-4A52D1EFE18D redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
2014-03-18 07:40:04:149 1092 1448 Setup Checking for agent SelfUpdate
2014-03-18 07:40:04:149 1092 1448 Setup Client version: Core: 7.9.9600.16422 Aux: 7.9.9600.16384
2014-03-18 07:40:04:150 1092 1448 EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SelfUpdate URL: "https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate"
2014-03-18 07:40:04:342 1092 1448 Misc WARNING: Send failed with hr = 80072efe.
2014-03-18 07:40:04:343 1092 1448 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2014-03-18 07:40:04:343 1092 1448 Misc WARNING: Send request failed, hr:0x80072efe
2014-03-18 07:40:04:343 1092 1448 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate/wuident.cab>. error 0x80072efe
2014-03-18 07:40:04:343 1092 1448 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2014-03-18 07:40:04:343 1092 1448 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2014-03-18 07:40:04:343 1092 1448 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2014-03-18 07:40:04:521 1092 1448 Misc WARNING: Send failed with hr = 80072efe.
2014-03-18 07:40:04:521 1092 1448 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2014-03-18 07:40:04:521 1092 1448 Misc WARNING: Send request failed, hr:0x80072efe
2014-03-18 07:40:04:521 1092 1448 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate/wuident.cab>. error 0x80072efe
2014-03-18 07:40:04:521 1092 1448 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2014-03-18 07:40:04:521 1092 1448 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2014-03-18 07:40:04:521 1092 1448 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2014-03-18 07:40:04:692 1092 1448 Misc WARNING: Send failed with hr = 80072efe.
2014-03-18 07:40:04:692 1092 1448 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2014-03-18 07:40:04:693 1092 1448 Misc WARNING: Send request failed, hr:0x80072efe
2014-03-18 07:40:04:693 1092 1448 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate/wuident.cab>. error 0x80072efe
2014-03-18 07:40:04:693 1092 1448 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2014-03-18 07:40:04:693 1092 1448 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2014-03-18 07:40:04:693 1092 1448 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2014-03-18 07:40:04:864 1092 1448 Misc WARNING: Send failed with hr = 80072efe.
2014-03-18 07:40:04:864 1092 1448 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2014-03-18 07:40:04:864 1092 1448 Misc WARNING: Send request failed, hr:0x80072efe
2014-03-18 07:40:04:864 1092 1448 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate/wuident.cab>. error 0x80072efe
2014-03-18 07:40:04:864 1092 1448 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2014-03-18 07:40:04:865 1092 1448 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2014-03-18 07:40:04:865 1092 1448 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2014-03-18 07:40:04:865 1092 1448 Misc WARNING: DownloadFileInternal failed for https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate/wuident.cab: error 0x80072efe
2014-03-18 07:40:04:865 1092 1448 Setup WARNING: SelfUpdate check failed to download package information, error = 0x80072EFE
2014-03-18 07:40:04:865 1092 1448 Setup FATAL: SelfUpdate check failed, err = 0x80072EFE
2014-03-18 07:40:04:865 1092 1448 Agent * WARNING: Skipping scan, self-update check returned 0x80072EFE
2014-03-18 07:40:04:866 1092 1448 Agent * WARNING: Exit code = 0x80072EFE
2014-03-18 07:40:04:866 1092 1448 Agent *********
2014-03-18 07:40:04:866 1092 1448 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 10]
2014-03-18 07:40:04:866 1092 1448 Agent *************
2014-03-18 07:40:04:866 1092 1448 Agent WARNING: WU client failed Searching for update with error 0x80072efe
2014-03-18 07:40:04:866 1092 1448 IdleTmr WU operation (CSearchCall::Init ID 10, operation # 37518) stopped; does use network; is not at background priority
2014-03-18 07:40:04:866 1092 1448 IdleTmr Decremented PDC RefCount for Network to 0
2014-03-18 07:40:04:866 1092 1448 IdleTmr Decremented idle timer priority operation counter to 1
2014-03-18 07:40:04:867 1092 c54 AU >>## RESUMED ## AU: Search for updates [CallId = {C4CCE4EC-152F-4071-98D7-DA84CC111121} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
2014-03-18 07:40:04:867 1092 c54 AU # WARNING: Search callback failed, result = 0x80072EFE
2014-03-18 07:40:04:867 1092 c54 AU #########
2014-03-18 07:40:04:867 1092 c54 AU ## END ## AU: Search for updates [CallId = {C4CCE4EC-152F-4071-98D7-DA84CC111121} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
2014-03-18 07:40:04:867 1092 c54 AU #############
2014-03-18 07:40:04:867 1092 c54 AU All AU searches complete.
2014-03-18 07:40:04:867 1092 c54 AU # WARNING: Failed to find updates with error code 80072efe
2014-03-18 07:40:04:868 1092 c54 AU AU setting next detection timeout to 2014-03-18 11:40:04
2014-03-18 07:40:04:869 1092 c54 AU # Publishing WNF Per user update count event Count: 5 SID {S-1-5-21-3319790093-2107223747-1777061849-1003} Service {7971F918-A847-4430-9279-4A52D1EFE18D}
2014-03-18 07:40:04:869 1092 c54 AU # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-3319790093-2107223747-1777061849-1003} Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}Incidentally the link that this mentioned in the log file works fine when I open it in Internet Explorer:
2014-03-18 12:04:16:095 1076 1830 SLS Retrieving SLS response from server...
2014-03-18 12:04:16:095 1076 1830 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=41&L=en-GB;de-DE;nl-NL&P=&PT=0x30&WUA=7.9.9600.16422
2014-03-18 12:04:16:237 1076 1830 Misc WARNING: Send failed with hr = 80072efe.
2014-03-18 12:04:16:237 1076 1830 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2014-03-18 12:04:16:237 1076 1830 Misc WARNING: Send request failed, hr:0x80072efe
2014-03-18 12:04:16:237 1076 1830 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=41&L=en-GB;de-DE;nl-NL&P=&PT=0x30&WUA=7.9.9600.16422>. error 0x80072efe
2014-03-18 12:04:16:237 1076 1830 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2014-03-18 12:04:16:237 1076 1830 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2014-03-18 12:04:16:237 1076 1830 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
Opened in IE11 the URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=41&L=en-GB;de-DE;nl-NL&P=&PT=0x30&WUA=7.9.9600.16422
opens a file called environment.cab -
I keep getting this error and my subscription table isn't populating:
The publication 'publish_playerSession_off_serverABC' does not exist.
Other setup items:
1) Both servers are on the same domain Windows Server 2008 running SQL Server 2008 and the SQL agent is running under a network account.
2) I have the publication destination on a shared network drive & the network account mentioned above has access to this drive.
Thanks in Advance! Carl
CarlThanks Tracy - I was able to delete the subscription on the publication server and was able to recreate most of the subscription on the subscription server but so far have been unable to start the subscription agent.
I ran the command exec sp_link_publication yesterday and received the error: "The Microsoft Distributed Transaction Coordinator (MS DTC) service could not be contacted. If you would like distributed transaction functionality, please start this service."
WTF? Anyhow - Googled this issue for awhile and was advised to run a command with a utility called subinacl.exe but the command failed stating that access is denied even though i'm an admin on my computer & I ran the command promp with elevated privileges.
I also downloaded a tool called DTCping.exe and was able to dtcping each server when the utility was running on the publication & subscription servers after tweaking some registry settings on the subscription server & restarting.
Well now i'm still stuck because the subscription agent is failing to start stating (this is the last error in the job that kicks off the agent):
Agent message code 21056. The subscription to publication 'publish_igt_period_data' has expired or does not exist.
Whew! Well i have other priorities this morning but will update this thread if I make any progress on this issue later...
Carl -
Hi,
I am trying to install 12c agent on windows 7 64 bit server by following m.note .
It is failing with Agent Configuration failed, please see below error message.
INFO: length of temp is2
INFO: Return value:C:\/Oracle/12.1.0.3.0_AgentCore_233/core
INFO: ** Agent Port Check completed successfully.**
INFO: ERROR: The Management Agent configuration failed. The plug-in configuration for the oracle.sysman.oh monitoring plug-in may have failed, or this plug-in may not be present in the Management Agent software. Ensure that the Management Agent software has the oracle.sysman.oh monitoring plug-in, if not then retry the operation. If the agent software has the oracle.sysman.oh monitoring plug-in, view the plug-in deployment log C:\Oracle\12.1.0.3.0_AgentCore_233\core\install\logs to check if the plug-in configuration for the oracle.sysman.oh monitoring plug-in failed.
INFO:
INFO: perform - mode finished for action: configure
INFO:
INFO: You can see the log file: C:\Oracle\12.1.0.3.0_AgentCore_233\core\12.1.0.3.0\cfgtoollogs\oui\configActions2014-10-03_08-48-15-AM.log
INFO:
INFO: C:\Oracle\12.1.0.3.0_AgentCore_233>exit /b 3
INFO: Plugin homes:
INFO: Plugin homes:
INFO: C:\Oracle\12.1.0.3.0_AgentCore_233\core\12.1.0.3.0\oui\bin\runConfig.bat ORACLE_HOME=C:\Oracle\12.1.0.3.0_AgentCore_233\core\12.1.0.3.0 RESPONSE_FILE=C:\Oracle\12.1.0.3.0_AgentCore_233\core\12.1.0.3.0\agent.rsp ACTION=configure MODE=perform COMPONENT_XML={oracle.sysman.top.agent.11_1_0_1_0.xml} RERUN=true completed with status=3
SEVERE: ERROR: Agent Configuration Failed
Thanks,Looks like , J2EE is having a problem connecting to the DB.Pls. chk. the following
-If you have configured the loop-back adapter , if installing on a local system & updated the /etc/host file with your ip address and host name.
or if the system is part of some n/w group and has ip address assigned ?
-Jdk 1.4 version is installed in your system
-Enough free Disk space available in the system
-How much RAM your system has which windows version you are using ?
-Is the DB is coming up properly ? its error related to this. check the logs.
-If the ports used by sap install / run used by other services running on the system ? & user have admin. privileges on the system .
Pls. update with your findings on above same , for the step next ...
Thanks ,
Uppal -
Oracle 10.2.0.5 agent configuration failed.
OS : Solaris sparc 10.
Agent version: 10.2.0.5
Oracle agent configuration failed with "Could not reserve enough space for object heap" error message.
emagent.trc file shows following text.
----- Tue Apr 21 16:16:41 2009::Property 'agentTZRegion' is missing from /app/oracle/grid/10.2.0/agent10g/sysman/config/emd.properties. This is normal when the agent is started for the very first time.Updating it...
----- Tue Apr 21 16:16:41 2009::/app/oracle/grid/10.2.0/agent10g/sysman/config/emd.properties copied to /app/oracle/grid/10.2.0/agent10g/sysman/config/emd.properties.2009-04-21-16-16-41 while updating the property 'agentTZRegion'
----- Tue Apr 21 16:16:41 2009::Error occurred during initialization of VM
----- Tue Apr 21 16:16:41 2009::Could not reserve enough space for object heap
----- Tue Apr 21 16:16:41 2009::Failed to update the property 'agentTZRegion' in /app/oracle/grid/10.2.0/agent10g/sysman/config/emd.properties.Needs to be manually updated.Execute 'emctl config agent getTZ' to see if this value is appropriate.
P.S. : I am able to configure 10.2.0.4 on the same box without any issue.
any idea????
Test of available contoguis memory for java...
$ java -Xmx2048m -version
java version "1.5.0_16"
Java(TM) Platform, Standard Edition for Business (build 1.5.0_16-b02)
Java HotSpot(TM) Server VM (build 1.5.0_16-b02, mixed mode)
Edited by: nclrjt on Apr 21, 2009 4:58 PMLooks like I found cause. There is change in parameter value for jre in oraparam.ini file of 10.2.0.5 agent software.
I have changed "JRE_MEMORY_OPTIONS=" -mx350m" to ” JRE_MEMORY_OPTIONS=" -mx150m". Configuration and one-off patches are applied consecutively to agent installation.
This was problem where local zone memory were capped to lower resoure in solaris projects. -
DPM 2012 UR3 Agent Update Error: HRESULT E_FAIL...DCOM Error
My DPM Server is Windows 2008 R2 SP1 with a locally installed SQL and DPM Server and fully patched. My Workstations are all Windows 7 Ultimate x64, fully patched. I have manually installed the DPM RTM Agent and pushed the UR2 update from the DPM Server
without any challenges or issues. I have SCEP running with process exclusions for the DPM services on the WS and DPM Server. I’ve been running DPM 2012 RTM and then UR2 without any issues or challenges to-date.
I have recently updated my DPM 2012 Server from UR2 to UR3 and pushed out all the Agent Updates, which appeared to go successfully from the DPM Console perspective. I spot checked a few systems, 1 workstation (WS) and 1 server, everything looked good. A
couple of days after this I noticed 2 of my workstations failed backing up to Tape. I noticed the recovery options available for these WS’s have stopped updating hours after pushing the UR3 Agent update. The 2 WS’s I'm troubleshooting have a little different
scenario. I have 2 other WS’s that were updated in the same manner and are working perfectly.
Both WS cannot connect to the DPM Server and displays this DCOM Error:
"ERROR:ERROR HRESULT E_FAIL has been returned from a call to a COM component."
The 1st WS DPM Client has a Yelow Sign over-lay and "Administrator has not configured backups." when you hover over it.
The 2nd WS does not the Yellow Sign over-lay.
All the properties of the Local DPM Client Console 'Summary and Protected item' tabs are not updated on the 1st WS but are on the 2nd WS.
1st WS process:
The Recovery Tab shows the available recover dates to choice from.
I can expand one of the backup dates, folders and copy a file to this system.
I can view my previous recovery Points from the console dating back to when I updated the Agents.
I’ve validated the DCOM settings on both WS's compared to a WS that is working, they are the same.
I uninstalled the agent manually, then copied and reinstalled the new UR3 Agent Version with the same outcome.
I uninstalled the new version and reinstalled the previous version, same error.
I then proceeded with upgrading UR2 agent version installing the UR3 version over the top, same error.
I logged on to this WS as the Domain Admin, removed and reinstalled the UR3 version, same error.
I removed, applied and then re-added the DPM server to the local WS DPM and DCOM Groups.
I removed, applied and then re-added the WS from the Groups on the DPM Server.
I’m able to see, ping and view other backup folders presented on the DPM server on this WS.
In the DPM Console I am able to connect to this Workstation successfully from the Administrative, Agent Space.
The DPMClientProtectionCurr.errlog file shows this repeatedly:
0FC0
065C 10/13 05:02:32.499
03 service.cpp(298)
[000000000021FD90]
ACTIVITY
CService::AnnounceServiceStatus
0FC0
0D18 10/13 05:02:33.059
33 dlsclientprotection.cpp(778)
[00000000002BC850]
NORMAL
Connecting to DPM Server: (<Server.FQDN>)
0FC0
0D18 10/13 05:02:33.171
33 dlsclientprotection.cpp(861)
[00000000002BC850]
WARNING Failed: Hr: = [0x80004005] : Failed to set client OS details - ClientName:<WS.FQDN>, ClientOSVersion:6.1.7601, OSType:2, AgentVersion: 4.0.1920.0
0FC0
0D18 10/13 05:02:33.171
33 dlsclientprotection.cpp(1490)
[00000000002BC850]
WARNING Failed: Hr: = [0x80004005] : Failed to get connection to DPM server: lVal : ConnectToDPMServer(bstrClientMachineName, &pIUnknown, &fConnectionSuccessful, &dCurrentStatus,
exceptionResult)
The
DPMRACurr.eerlog show this for both WS's:
0EF0 1110 10/13 04:05:02.157 22 genericthreadpool.cpp(824) [000000000093C360] NORMAL Hr: = [0x80070002] CGenericThreadPool::m_dwMaximumNumberOfThreads[20]
0EF0 1110 10/13 04:05:02.157 03 miscellaneousutils.cpp(918) NORMAL Error:ERROR_UNKNOWN_PRODUCT, While detecting DPM version. Assuming DPM isnt installed.
And this one repeatedly:
0BE8 08EC 10/13 13:59:40.404 29 radefaultsubtask.cpp(382) [00000000002F1640] 4F801526-72F2-4460-8760-F9D6E127FECB WARNING Failed: Hr: = [0x809909b0] : CRADefaultSubTask: WorkitemID does not exist, {DB3F138D-DE37-414D-BADC-5A161C6E7E1C}
0BE8 08EC 10/13 13:59:40.404 05 defaultsubtask.cpp(546) [00000000002F1640] 4F801526-72F2-4460-8760-F9D6E127FECB WARNING Failed: Hr: = [0x809909b0] : Encountered Failure: : lVal : CommandReceivedSpecific(pCommand,
pOvl)
0BE8 08EC 10/13 13:59:40.404 05 defaultsubtask.cpp(751) [00000000002F1640] 4F801526-72F2-4460-8760-F9D6E127FECB WARNING Failed: Hr: = [0x809909b0] : Encountered Failure: : lVal : CommandReceived(pAgentOvl)
The 2nd WS Process:
I did not remove or touch the local agent installation because the information is populated on this client’s agent properties fields.
I can see the folder selections I’ve chosen to be backed up by the protection group configuration.
When i open the Agent UI I receive the sam DCOM error.
I also receive a different error message on this WS when I try and do a Sync Now from the General Tab: Failed to trigger synchronization.
I was able to perform a consistency check on this WS that completed successfully from the DPM server.
I’ve validated the networking configuration settings are correct.
I flushed local DNS cache.
Thanks,
PaulHi,
I have a Windows 7 x64 machine that exhibits this problem. It seems that it is not caused on the client side but on the server side.
In our case the server logs the following every time the client tries to connect:
WARNING Verify disconnected client failed with exception: System.ArgumentException: Das Element wurde bereits hinzugefügt. Schlüssel im Wörterbuch: "<machinename>". Hinzuzufügender Schlüssel: "<machinename>".
(Translation: Element has already been added. Key in Table: "<machinename>". Key to be added: "<machinename>".
I have uninstalled the agent on the client several times. One time I have seen the following error message on the server side:
Deployment.cs(2815) NORMAL Removing all agent records for server[<machinename>] from table InstalledAgent.
ntlmutils.cpp(185) WARNING Failed: Hr: = [0x80070002] : Error trying to open key [HKLM\Software\Microsoft\Microsoft Data Protection Manager\Agent\2.0\NtlmAuthData\<machinename>]
SchedulerImpl.cs(166) NORMAL Entering DeRegister, JobDefID: bafe2b8b-53b2-4694-aa28-9e2c6c152d51
Catalog.cs(1006) WARNING No retry on exception The specified @name ('') does not exist. while executing sp_delete_alert
Catalog.cs(1013) WARNING SqlException encountered, SqlRetryCommand diag details - SqlCommandText => Name=msdb.dbo.sp_delete_alert, CommandType=StoredProcedure
Catalog.cs(1013) WARNING CommandDiagInfo => CanRetry=False, CommandTimeout=3600
Catalog.cs(1013) WARNING CommandParams => Count=2, InTx=True
Catalog.cs(1013) WARNING Param[0] => ParameterName=@name | Value= | Size=0 | DbType=NVarChar | Direction=Input | IsNullable=False
Catalog.cs(1013) WARNING Param[1] => ParameterName=@RETURN_VALUE | Value=1 | Size=0 | DbType=Int | Direction=ReturnValue | IsNullable=False
EventManager.cs(98) NORMAL Publishing event from SchedulerImpl.cs(838): JobScheduleChange, [JobDefID=bafe2b8b-53b2-4694-aa28-9e2c6c152d51]
Errors on the client side appear the moment the agent is re-added to the DPM server (I use "connect agent" instead of "install agent"). After that moment I get the message "Error connection to the DPM server. Error: a COM-component returned E_FAIL" every time
I open the DPM client. This is mirrored by the Verify error mentioned above on the server side.
To me it seems that parts of the machine config are still in the MSDB after removal (maybe caused by the registry error). If this client is connected again, the orphaned database entries cause the Verify error
If that's true, how could we get rid of those entries? Would it help to rename the client?
Uwe -
TMG NIS definition files download but update fails during installation
Hi Folks,
Runnning Forefront TMG build 7.0.9193.500
When attempting to update the NIS definition files, the files download but fail to install and the following message is logged in the TMG alert section:
"Definition Updating Failed
Description: An error occurred during an attempt to check for, download, or install definition updates on the server ServerName.
The failure is due to error: 0x80240022"
When looking in the windowsupdate.log file, it appears that there is a permissions problem encountered during the update process (WARNING: ExtractUpdateFiles failed with 0x80070005)
Here are the full contents of the C:\Windows\windowsupdate.log file logged during the update process:
===========
Logging initialized (build: 7.5.7601.17514, tz: -0700)
===========
= Process: C:\Program Files\Microsoft Forefront Threat Management Gateway\UpdateAgent.exe
= Module: C:\Windows\system32\wuapi.dll
-- START --
COMAPI: Search [ClientId = Forefront TMG]
<<-- SUBMITTED -- COMAPI: Search [ClientId = Forefront TMG]
** START **
Agent: Finding updates [CallerId = Forefront TMG]
* Online = Yes; Ignore download priority = No
* Criteria = "(IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains 'ae4483f4-f3ce-4956-ae80-93c18d8886a6' and CategoryIDs contains 'e0789628-ce08-4437-be74-2495b842f43b')"
* ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
* Search Scope = {Machine}
Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
Microsoft signed: Yes
Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
Microsoft signed: Yes
Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab
Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
Microsoft signed: Yes
Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
Microsoft signed: Yes
Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
Microsoft signed: Yes
Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
Microsoft signed: Yes
+++++++++++
PT: Starting category scan +++++++++++
+ ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
Microsoft signed: Yes
Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
Microsoft signed: Yes
+++++++++++
PT: Synchronizing server updates +++++++++++
+ ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
* Added update {A1395633-49F7-4A6C-AEE9-7166E952BCFD}.100 to search result
Update {E27A995F-A0EC-4A58-8FCA-B8E190D68D27}.100 is pruned out due to potential supersedence
* Added update {72ABF509-5624-4520-A70D-BD25033E2423}.100 to search result
* Found 2 updates and 4 categories in search; evaluated appl. rules of 28 out of 35 deployed entities
END ** Agent: Finding updates [CallerId = Forefront TMG]
>>--
RESUMED -- COMAPI: Search [ClientId = Forefront TMG]
- Updates found = 2
END -- COMAPI: Search [ClientId = Forefront TMG]
-- START --
COMAPI: Download [ClientId = Forefront TMG]
- Forced: No; Download priority: 3
- Updates in request: 2
- ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
<<-- SUBMITTED -- COMAPI: Download [ClientId = Forefront TMG]
** START **
DnldMgr: Downloading updates [CallerId = Forefront TMG]
* Call ID = {4328BC7B-E197-42E3-BFF2-96BCCAA86280}
* Priority = 3, Interactive = 1, Owner is system = 1, Explicit proxy = 1, Proxy session id = -1, ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
* Updates to download = 2
Title = Definition Update for Microsoft Forefront Threat Management Gateway (Network Inspection System 4.32)
UpdateId = {A1395633-49F7-4A6C-AEE9-7166E952BCFD}.100
Bundles 1 updates:
{8614B1DC-943B-425B-B995-9F0FCD2E961D}.100
Title = Definition Update for Microsoft Forefront Threat Management Gateway (Network Inspection System 11.39.0.0)
UpdateId = {72ABF509-5624-4520-A70D-BD25033E2423}.100
Bundles 1 updates:
{8A1DD8C3-CF18-45BE-9F0D-68DBD4A53409}.100
DnldMgr: New download job [UpdateId = {8614B1DC-943B-425B-B995-9F0FCD2E961D}.100]
* All files for update were already downloaded and are valid.
DnldMgr: New download job [UpdateId = {8A1DD8C3-CF18-45BE-9F0D-68DBD4A53409}.100]
* All files for update were already downloaded and are valid.
END ** Agent: Downloading updates [CallerId = Forefront TMG]
>>--
RESUMED -- COMAPI: Download [ClientId = Forefront TMG]
- Download call complete (succeeded = 2, succeeded with errors = 0, failed = 0, unaccounted = 0)
END -- COMAPI: Download [ClientId = Forefront TMG]
-- START --
COMAPI: Install [ClientId = Forefront TMG]
- Allow source prompts: Yes; Forced: No; Force quiet: No
- Updates in request: 2
- ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
- Updates to install = 2
<<-- SUBMITTED -- COMAPI: Install [ClientId = Forefront TMG]
** START **
Agent: Installing updates [CallerId = Forefront TMG]
* Updates to install = 2
Title = Definition Update for Microsoft Forefront Threat Management Gateway (Network Inspection System 4.32)
UpdateId = {A1395633-49F7-4A6C-AEE9-7166E952BCFD}.100
Bundles 1 updates:
{8614B1DC-943B-425B-B995-9F0FCD2E961D}.100
Title = Definition Update for Microsoft Forefront Threat Management Gateway (Network Inspection System 11.39.0.0)
UpdateId = {72ABF509-5624-4520-A70D-BD25033E2423}.100
Bundles 1 updates:
{8A1DD8C3-CF18-45BE-9F0D-68DBD4A53409}.100
WARNING: failed to calculate prior restore point time with error 0x80070002; setting restore point
WARNING: LoadLibrary failed for srclient.dll with hr:8007007e
Preparing update for install, updateId = {8614B1DC-943B-425B-B995-9F0FCD2E961D}.100.
===========
Logging initialized (build: 7.5.7601.17514, tz: -0700)
===========
= Process: C:\Windows\system32\wuauclt.exe
= Module: C:\Windows\system32\wuaueng.dll
:: START ::
Handler: Command Line Install
: Updates to install = 1
: WARNING: Command line install completed. Return code = 0x8007000d, Result = Failed, Reboot required = false
: WARNING: Exit code = 0x8024200B
END :: Handler: Command Line Install
Preparing update for install, updateId = {8A1DD8C3-CF18-45BE-9F0D-68DBD4A53409}.100.
FATAL: Failed to copy file from C:\Windows\SoftwareDistribution\Download\57418eecd53e3e067a25056fe4892d0420c6ac8a to C:\Windows\SoftwareDistribution\Download\Install\mpips-fe.exe (hr = 80070005) after 10 retries
WARNING: ExtractUpdateFiles failed with 0x80070005.
FATAL: Failed to delete file \\?\C:\Windows\SoftwareDistribution\Download\Install\mpips-fe.exe (hr = 80070005) after 0 retries
REPORT EVENT: {F363E0CC-B0F5-4B28-8C27-631AC7CAD332}
2012-03-15 11:32:37:899-0700
1
REPORT EVENT: {336A98E0-0970-4297-B746-1A8A4B45F3CF}
2012-03-15 11:32:40:099-0700
1
END ** Agent: Installing updates [CallerId = Forefront TMG]
Triggering Offline detection (non-interactive)
## START ##
AU: Search for updates
<<## SUBMITTED ## AU: Search for updates [CallId = {9BB9AE78-F80D-4236-AD77-8E261ABB97E0}]
CWERReporter::HandleEvents - WER report upload completed with status 0x8
WER Report sent: 7.5.7601.17514 0x80070643 A1395633-49F7-4A6C-AEE9-7166E952BCFD Install 101 Unmanaged
CWERReporter finishing event handling. (00000000)
** START **
Agent: Finding updates [CallerId = AutomaticUpdates]
* Online = No; Ignore download priority = No
* Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1
or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
* ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
* Search Scope = {Machine}
>>--
RESUMED -- COMAPI: Install [ClientId = Forefront TMG]
- Install call complete (succeeded = 0, succeeded with errors = 0, failed = 2, unaccounted = 0)
- Reboot required = No
- WARNING: Exit code = 0x00000000; Call error code = 0x80240022
END -- COMAPI: Install [ClientId = Forefront TMG]
* Found 0 updates and 68 categories in search; evaluated appl. rules of 1058 out of 2009 deployed entities
END ** Agent: Finding updates [CallerId = AutomaticUpdates]
>>##
RESUMED ## AU: Search for updates [CallId = {9BB9AE78-F80D-4236-AD77-8E261ABB97E0}]
# 0 updates detected
END ## AU: Search for updates [CallId = {9BB9AE78-F80D-4236-AD77-8E261ABB97E0}]
No featured updates notifications to show
Successfully wrote event for AU health state:0
Successfully wrote event for AU health state:0
REPORT EVENT: {03FCFF25-6464-4C3E-A939-3E46A39BED6A}
2012-03-15 11:32:45:262-0700
1
CWERReporter::HandleEvents - WER report upload completed with status 0x8
WER Report sent: 7.5.7601.17514 0x80070005 72ABF509-5624-4520-A70D-BD25033E2423 Install 101 Unmanaged
CWERReporter finishing event handling. (00000000)
Since it seemed to help some folks that were having trouble downloading the NIS updates, I have also tried downloading the updates with (winhttp) Proxy authentication on and off.
I have also tried recreating the C:\Windows\SoftwareDistribution folder (Stop wuauserv; Rename folder; Start wuauserv; Folder recreated)
Still no luck. Any help or direction you can provide is much appreciated.
Cheers,
John
Hi,
Thank you for the post.
I did some research regarding error “0x80070005”, you may perform the following steps and see if it helps:
Step 1: Verify DCOM security
1. Click Start, click Run, type Dcomcnfg, and then click OK.
2. Expand Component Services, and then expand Computers.
3. Right-click My Computer, and then click Properties.
4. Click the COM Security tab.
5. Under Access Permissions, click Edit Default.
6. Verify that the following accounts are listed:
7. If any one of these accounts is missing in the Access Permission box, follow these steps:
a. Click Add, click Advanced, and then click Locations.
b. In the Locations box, click the Local_Computer_Name, and then click OK.
c. Click Find Now.
d. Press CTRL, click the required account names, and then click OK two times.
e. In the Group or User names box, click an account that you added, click Local Access in the Permissions for Account_Name box, and then click to select the check box in the Allow column.
f. Repeat step 7e for all the accounts that you just added, and then click OK.
Step 2: Verify DCOM default properties
1. Click the Default Properties tab.
2. Verify that the following configuration:
• The Enable Distributed COM on this computer check box is selected.
• In the Default Authentication level box, Connect is selected.
• In the Default Impersonation level box, Identify is selected.
3. Make any required changes, and then click OK.
4. Restart the computer.
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/29d7f9d1-56cd-42f3-bd44-7de8448ef70e
http://social.technet.microsoft.com/Forums/en-US/itprovistasetup/thread/95edbee4-a75c-48ad-91d1-5316a96f9567
Regards,
Nick Gu - MSFT -
Software updates fail to install...
Howdy...
Trying to test a couple updates deployed to 5 computers and 4 of them fail with the following error:
Error Code: 0X87D00664
Error Description: Updates handler job was cancelled.
Any thoughts???
The log file says in RED: Execution cancelled by job. Update will not be monitored.
Here's the Updateshandler.log file
ContentAvailable notification received from CAS.
UpdatesHandler 11/7/2013 2:56:53 PM
4880 (0x1310)
Contents downloaded successfully for Update (45dd224d-d9fc-421d-a885-1788fd05f92a).
UpdatesHandler 11/7/2013 2:56:53 PM
4880 (0x1310)
ContentAvailable notification received from CAS.
UpdatesHandler 11/7/2013 2:56:53 PM
1392 (0x0570)
Contents downloaded successfully for Update (e0ed4bab-1c29-4e00-8a22-4502d10810f9).
UpdatesHandler 11/7/2013 2:56:53 PM
1392 (0x0570)
Download completed for the job ({2D60929F-765F-4BC9-BDE2-047BAEFE045D}).
UpdatesHandler 11/7/2013 2:56:53 PM
4880 (0x1310)
Successfully sent job ({2D60929F-765F-4BC9-BDE2-047BAEFE045D}) success completion to the SdmAgent
UpdatesHandler 11/7/2013 2:56:53 PM
1392 (0x0570)
CompleteJob received from SDM. UpdatesHandler
11/7/2013 2:56:53 PM 4880 (0x1310)
Complete - Job ({2D60929F-765F-4BC9-BDE2-047BAEFE045D}) Cleanup.
UpdatesHandler 11/7/2013 2:56:53 PM
4880 (0x1310)
CompleteJob - Job ({2D60929F-765F-4BC9-BDE2-047BAEFE045D}) removed from job manager list.
UpdatesHandler 11/7/2013 2:56:53 PM
4880 (0x1310)
Initiating updates scan for checking applicability.
UpdatesHandler 11/7/2013 2:56:54 PM
4196 (0x1064)
Successfully initiated scan. UpdatesHandler
11/7/2013 2:56:54 PM 4196 (0x1064)
Updates scan completion received, result = 0x0.
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Method (Apply) called from SDM. UpdatesHandler
11/7/2013 2:56:54 PM 4880 (0x1310)
Starting job with id = {59209229-A0D3-49F9-A01C-78DA0F259F04}
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Initiating Scan. Forced = (0) UpdatesHandler
11/7/2013 2:56:54 PM 4880 (0x1310)
Successfully initiated scan for job ({59209229-A0D3-49F9-A01C-78DA0F259F04}).
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Scan completion received for job ({59209229-A0D3-49F9-A01C-78DA0F259F04}).
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Evaluating status of the updates for the job ({59209229-A0D3-49F9-A01C-78DA0F259F04}).
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Initiating download for the job ({59209229-A0D3-49F9-A01C-78DA0F259F04}).
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Starting download on action (INSTALL) for Update (45dd224d-d9fc-421d-a885-1788fd05f92a)
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Ignoring update state (DOWNLOAD_READY) change in job state (2)
UpdatesHandler 11/7/2013 2:56:54 PM
4196 (0x1064)
Contents already available. UpdatesHandler
11/7/2013 2:56:54 PM 4880 (0x1310)
Starting download on action (INSTALL) for Update (e0ed4bab-1c29-4e00-8a22-4502d10810f9)
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Contents already available. UpdatesHandler
11/7/2013 2:56:54 PM 4880 (0x1310)
Download completed for the job ({59209229-A0D3-49F9-A01C-78DA0F259F04}).
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Job in ready state. Triggering software update policy.
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
IMaintenanceCoordinator::GetTaskState failed because MTC job has not been created yet.
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Request a MTC task for execution request request id: {37CBE4F6-C75C-489A-9F95-4123BFF99C92}
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
MTC task with id {37CBE4F6-C75C-489A-9F95-4123BFF99C92}, changed state from 0 to 4
UpdatesHandler 11/7/2013 2:56:54 PM
4348 (0x10FC)
Job {59209229-A0D3-49F9-A01C-78DA0F259F04} is starting execution
UpdatesHandler 11/7/2013 2:56:54 PM
4348 (0x10FC)
Sending ack to MTC for task with id: {37CBE4F6-C75C-489A-9F95-4123BFF99C92}
UpdatesHandler 11/7/2013 2:56:54 PM
4348 (0x10FC)
Job ({59209229-A0D3-49F9-A01C-78DA0F259F04}) already connected, start processing
UpdatesHandler 11/7/2013 2:56:54 PM
4348 (0x10FC)
Initiating Scan. Forced = (0) UpdatesHandler
11/7/2013 2:56:54 PM 4348 (0x10FC)
Successfully initiated scan for job ({59209229-A0D3-49F9-A01C-78DA0F259F04}).
UpdatesHandler 11/7/2013 2:56:54 PM
4348 (0x10FC)
MTC task with id {37CBE4F6-C75C-489A-9F95-4123BFF99C92}, changed state from 4 to 5
UpdatesHandler 11/7/2013 2:56:54 PM
4348 (0x10FC)
No change in the handle state. Ignoring. UpdatesHandler
11/7/2013 2:56:54 PM 4348 (0x10FC)
Scan completion received for job ({59209229-A0D3-49F9-A01C-78DA0F259F04}).
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
Evaluating status of the updates for the job ({59209229-A0D3-49F9-A01C-78DA0F259F04}).
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
CDeploymentJob::InstallUpdatesInBatch - Batch or non-batch install is not in progress for the job ({59209229-A0D3-49F9-A01C-78DA0F259F04}). So allowing install..
UpdatesHandler 11/7/2013 2:56:54 PM
4880 (0x1310)
CDeploymentJob::InstallUpdatesInBatch - Resetting install flag to false as method is complete
UpdatesHandler 11/7/2013 2:57:21 PM
4880 (0x1310)
Job {59209229-A0D3-49F9-A01C-78DA0F259F04} is cancelling execution
UpdatesHandler 11/7/2013 3:12:54 PM
6540 (0x198C)
CancelProcessing for job ({59209229-A0D3-49F9-A01C-78DA0F259F04}) - Finishing the updates processing.
UpdatesHandler 11/7/2013 3:12:54 PM
6540 (0x198C)
Execution cancelled by job. Update will not be monitored
UpdatesHandler 11/7/2013 3:12:54 PM
6540 (0x198C)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SMS_SUMAgentUpdateError_Internal_Mom
ClientID = "GUID:57638E3E-A16A-4A7B-8311-DD83D1147B33";
DateTime = "20131107211254.488000+000";
MachineName = "LAB-APPSENSE";
ModelName = "Site_720F847F-DBAB-43FE-BC06-ABA85246D7E5/SUM_45dd224d-d9fc-421d-a885-1788fd05f92a";
ProcessID = 3996;
SdmPackageVersion = "1";
SiteCode = "CHI";
ThreadID = 6540;
UpdateId = "45dd224d-d9fc-421d-a885-1788fd05f92a";
Win32ErrorCode = 2278557284;
UpdatesHandler
11/7/2013 3:12:54 PM 6540 (0x198C)
Execution cancelled by job. Update will not be monitored
UpdatesHandler 11/7/2013 3:12:54 PM
6540 (0x198C)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SMS_SUMAgentUpdateError_Internal_Mom
ClientID = "GUID:57638E3E-A16A-4A7B-8311-DD83D1147B33";
DateTime = "20131107211254.550000+000";
MachineName = "LAB-APPSENSE";
ModelName = "Site_720F847F-DBAB-43FE-BC06-ABA85246D7E5/SUM_e0ed4bab-1c29-4e00-8a22-4502d10810f9";
ProcessID = 3996;
SdmPackageVersion = "1";
SiteCode = "CHI";
ThreadID = 6540;
UpdateId = "e0ed4bab-1c29-4e00-8a22-4502d10810f9";
Win32ErrorCode = 2278557284;
UpdatesHandler
11/7/2013 3:12:54 PM 6540 (0x198C)
Execution completed for the job ({59209229-A0D3-49F9-A01C-78DA0F259F04}).
UpdatesHandler 11/7/2013 3:12:54 PM
6540 (0x198C)
Successfully sent job ({59209229-A0D3-49F9-A01C-78DA0F259F04}) success completion to the SdmAgent
UpdatesHandler 11/7/2013 3:12:54 PM
4872 (0x1308)
CompleteJob received from SDM. UpdatesHandler
11/7/2013 3:12:54 PM 4040 (0x0FC8)
Complete - Job ({59209229-A0D3-49F9-A01C-78DA0F259F04}) Cleanup.
UpdatesHandler 11/7/2013 3:12:54 PM
4040 (0x0FC8)
CompleteJob - Job ({59209229-A0D3-49F9-A01C-78DA0F259F04}) removed from job manager list.
UpdatesHandler 11/7/2013 3:12:54 PM
4040 (0x0FC8)Hi,
“Win32ErrorCode = 2278557284”
The reason is the updates fail to finish installation before the defined “Max Run Time” by Configuration Manager, aka it times out. So Configuration Manager Client agent killed the installation process.
Please refer to the following blog.
Configuration Manager May Fail to
Install Exchange Rollup (KB2706990, KB2734323) because of Timeout
Best Regards,
Joyce Li
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
Problem using agent-update.bin to roll out SunMC agents
Greetings,
I want to use agent-update.bin to roll out SUNMC agents to solaris 9 and 10 hosts. I use the es-agentupdate.sh tool to create the installation package and the seed file on the SunMC server in /var/opt/SUNWsymon/agentupdate.
I copy the binary /opt/SUNWsymon/base/bin/agent-update.bin to the root on a test server.
I run the following commands - each fails - unable to find the seed file. Can anyone suggest an -f argument which might work as I need the rollout to occur without user intervention to enter secrets.
./agent-update.bin -s oranc1 -r 8080 -p DPI_BasicAgent -f seed-file
or
./agent-update.bin -s oranc1 -r 8080 -p DPI_BasicAgent -f ./seed-file
or
./agent-update.bin -s oranc1 -r 8080 -p DPI_BasicAgent -f /var/opt/SUNWsymon/agentupdate/seed-file
Standard out from the last of these commands is as follows:
sbin_archive downloaded
SUNWessmu package installed
Running InstallClient : /tmp/agentupdate/DPI_BasicAgent/bin/sparc-sun-solaris/InstallClient -s oranc1 -p 8080 -u DPI_BasicAgent/upgrade-policy_sparc.xml -f /var/opt/SUNWsymon/agentupdate/seed-file
InstallClient started
upgrade policy downloaded
Argument file /var/opt/SUNWsymon/agentupdate/seed-file absent. Exiting...
Error: running InstallClient
Error: running InstallClient with error code 1
ERROR: information for "SUNWescom" was not found
ERROR: information for "SUNWescom" was not found
On the SUNMC server:
root@oranc1# pwd
/var/opt/SUNWsymon/agentupdate
root@oranc1# ls -l
total 6
drwxr-xr-x 4 root root 512 Feb 5 13:59 DPI_BasicAgent
-rw------- 1 root root 54 Nov 23 13:44 seed-file
drwxr-xr-x 4 root root 1024 Nov 23 12:46 SunMC36_Generic
I have also tried
-r-------- 1 root root 54 Nov 23 13:44 seed-file
Thanks in advance for your help
TonyGreetings Mike,
I copied the seed-file from my SUNMC server to the host being updated and put it in the same directory as agent-update.bin. Ran the following:
./agent-update.bin -s oranc1 -r 8080 -p DPI_BasicAgent -s ./seed-file
The result is:
Error: getting sbin_archive
Web server is listening on port 8080 and accessible through a browser. Agent package directory name and seedfile name are OK.
any additonal help appreciated.
Regards
Tony
Maybe you are looking for
-
I am trying to log onto a webinar. Their website says Adobe Flash Player is disabled. I have been on Adobe website and it has checked my computer, saying that my Flash Player is enabled. Where do I go now?
-
Hi, What is the Join condition between mtl_system_items_b and mtl_onhand_quantities_detail? Thanks & Regards, Hari Babu
-
I am making a website for a music group and would like to have profiles of each member. The list of names is in a side bar on the left, and I would like the content to come up in a separate div in the middle of the page. I am brand new to Java and t
-
Hi I'm experiencing difficulty with a report. My requirement is to print a four page report duplexed with the first page coming from tray 1 and the following page coming from tray 2. When the report is printed via Adobe Acrobat Reader it will success
-
Project creation when the project number is changed
Hi, The project number has been changed by the user, for the same project(eg.AC-200) project version is also created and commitment items are also there. Could some one tell me how to solve this problem, since it is not allowing to change the number