Invalid Address

BES user 8 years. Have traveled out of state many a times with no issues. Last week was in Las Vegas and received company mail all day long but when I did a reply and send I got a big fat red X and it stated Message included an invalid address. After several times of replying to company emails and getting the same red X and message of invalid address, I popped the battery out and then back in to no avail. I checked my network settings and all was good there. I then tried just sending an email to my peer - of course I know his email address and keyed it in only to get the same condition after sending. It is strange that the BES would send me email but I couldn't reply nor create a new and send without this error. I also have my gmail set up on my 9350 and there were no issues of receiving or replying/sending - only on the BES side. To make matters worse, my husband has a BB on a BES with his work and he had no problems at all. The IT manager said there were no issues on the BES as all other users were working with no problems.
Once I returned to California there was no issue.
I would love to know what caused this condition and was there something else I could have done to resolve it.

Hey cshine,
Welcome to the BlackBerry® Support Community Forums.
I would suggest to contact your BlackBerry Enterprise Server (BES) admin to review BES logs to help determine the cause. Currently there are no IT policies that can disable data while roaming (http://btsc.webapps.blackberry.com/btsc/KB32184), reviewing the BES logs may help determine the cause.
Let me know if you have any questions.
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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If message flow is well for other users, we could make sure we have configured receive connector for application server, then we could make sure email address of application server was configured with correct format. If the application server has cache,
we could delete cache to check if the issue persist.
If the issue persist, we could contact third application server.
If there are any questions regarding this issue, please be free to let me know.
Best Regard,
Jim
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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Exchange 2013 - Outlook 2010 - 550 5.1.0 RESOLVER.ADR.InvalidInSmtp; encapsulated INVALID address inside an SMTP address

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