Invalid BB ID Username and Password Error

I am trying to set-up my Internet email account and also download an app and it states my BlackBerry ID Username and Password is required.
I am able to login online with this information (https://blackberryid.blackberry.com/bbid/login?i=3770183), but not on my BlackBerry.  Is there a reason this isn’t working on my phone?
I updated my password online today; does that matter?
Solved!
Go to Solution.

That message is valid...since you say you can login with those credentials from a PC/browser, my next guess is that there is something complex in the ID or password that is not being properly entered on the BB itself. 
For instance, if your password is
ab123
and you enter
a > b > ALT > 1 > 2 > 3
the actual result will be
ab1er
You must enter
a > b > ALT > 1 > ALT > 2 > ALT > 3
in order to wind up with ab123. So, in this example, while on the BB keyboard you think you are typing ab123, you are actually typing ab1er.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • Username and password errors

    sorry if this is in the wrong section but when i access the web thru my nokia 5800 and i go to a log in page say for example facebook i put my username and password in and then a new page loads up askin for my user name and password again and its happend on other sites not just facebook but it doesnt come up wrong user name or password can anyone help me thanks

    Hi,
    Check whether there are any signon system profile options set. For example, case sensitive passwords set in the system profiles can cause a problem because Discoverer does not support them.
    Also try doing a connection trace on Discoverer Desktop to see how far the connection attempt progresses. Follow Metalink Note 329898.1 for instructions.
    Rod West

  • VPN Verifying Username and Password

    I have defined a VPN connection and selected the following security items:
    IKEv2
    Authentication using machine certificates (NO userID and Password' NO EAP)
    Yet when I try to connect the first connection message that pops up is " Verifying Username and Password "
    That sits there a few seconds
    Then the next message is "Verifying Username and Password "
                                          "error 13819  Invalid
    Certificate Type"
    WHY is the process trying to verify a user name and password when I've done the following:
    Defining the VPN connection I DID NOT enter a userid and password, I left these fields blank.
    I also DID NOT select EAP authentication (I'm using IKEv2)
    I selected machine certificates.
    Is there a problem with the windows VPN logic?

    Hi 2UCowpoke,
    For machine certificate connection require moving/installing the certificate to the machine store. it is possibly due to either the client not having a
    certificate or the server certificate is incorrect.
    I found similar case on TechNet for your reference
    https://social.technet.microsoft.com/Forums/windowsserver/en-US/f010a81b-8dca-422e-9356-3ce88b867438/cant-establish-ikev2-vpn-connection-error-13819-invalid-certificate-type?forum=winserversecurity
    Since questions in your reply is related to Windows Server certificate, I’d suggest that we post at
    Windows Server Security forum. There you can get more effective suggestion by other experts who familiar with design of certificate. Your understanding is highly appreciated.
    https://social.technet.microsoft.com/Forums/windowsserver/en-US/home?forum=winserversecurity
    Regards,
    D. Wu
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Corrupted site username and password

    At https://cursorium.co.uk when you type in your username and password Firefox 15 saves the info and site login goes fine. On next login Firefox enters the remembered data, but site wont let you log in, username and password error. Typing it in manually lets you log in. This even happens with a fresh install of Windows 7 and Firefox. The same FF version in Linux works fine on that site.
    This is the only site that I have found that exhibits the problem.

    You can check if there are entries in the password manager with an empty user name.<br />
    Make sure that you haven't saved multiple (uppercase, lowercase) versions of that name and password.
    *Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
    You can remove all stored data from a specific domain via "Forget About This Site" in the right-click context menu of an history entry (Show All History or History sidebar) or via the about:permissions page.
    Using "Forget About This Site" will remove everything like bookmarks, cookies, passwords, cache, history, and exceptions from that domain, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.<br />
    You can't recover from that "forget" unless you have a backup of the affected files.
    It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

  • Admin Console - Admin user requires valid username and password

    I am running FMIS4.5 on CentOS5.5
    FMIS is running and I can connect via Flash Media Encoder.
    Web displays and admin console :1111 gives xml output, however
    When using the user & password in my xml files to login (testing with ping), I get the "Admin user requires valid username and password" error.
    conf/fms.ini:
    # fms.ini contains substitution variables for Flash Media Server          #
    # configuration files. Lines beginning with '#' are considered comments.  #
    # A substitution variable is in the form <name>=<value>. Everything up to #
    # the first '=' is considered the name of the substitution variable, and  #
    # everything after the first '=' is considered the substitution value. If #
    # you want a substitution variable to have leading or trailing spaces,    #
    # enclose the value around double quotes. For example, foo=" bar "        #
    # This section contains configurable parameters in Server.xml #
    # Username for server admin
    # For example:
    #    SERVER.ADMIN_USERNAME = foo
    SERVER.ADMIN_USERNAME = Admin
    SERVER.ADMIN_PASSWORD = str34m1ng
    # IP address and port Flash Media Admin Server should listen on
    # For example:
    #    SERVER.ADMINSERVER_HOSTPORT = :1111
    SERVER.ADMINSERVER_HOSTPORT = :1111
    # User id in which to run the process (Linux Only)
    # For example:
    #    SERVER.PROCESS_UID = 500
    SERVER.PROCESS_UID = 500
    # Group id in which to run the process (Linux Only)
    # For example:
    #    SERVER.PROCESS_GID = 500
    SERVER.PROCESS_GID = 500
    # License key for Flash Media Server
    # For example:
    #    SERVER.LICENSEINFO = XXXX-XXXX-XXXX-XXXX-XXXX-XXXX
    SERVER.LICENSEINFO = #SORRY YOU DON'T GET TO SEE THIS#
    # LIVE_DIR denotes the full path of sample "Live" application's
    # folder for storing any live stream recorded by server.
    # For example:
    #    LIVE_DIR = <FMS_Installation_Dir>\applications\live
    LIVE_DIR = /opt/adobe/fms/applications/live
    # VOD_COMMON_DIR denotes the full path of sample "VOD" application's
    # folder for storing onDemand and Progressive Download .flv/.mp3 files.
    # File stored in this folder can be streamed and are also PD-able.
    # Note : If you are using the default installation of Apache as a webserver,
    # and if you modify VOD_COMMON_DIR, please change the document root
    # accordingly in httpd.conf.
    # For example:
    #    VOD_COMMON_DIR = <FMS_Installation_Dir>\webroot\vod
    VOD_COMMON_DIR = /opt/adobe/fms/webroot/vod
    # VOD_DIR denotes the full path of sample "VOD" application's
    # folder for storing onDemand only .flv/.mp3 files. Files stored in
    # this folder are not PD-able
    # For example:
    #    VOD_DIR = <FMS_Installation_Dir>\applications\vod\media
    VOD_DIR = /opt/adobe/fms/applications/vod/media
    # The maximum size of the FLV cache, in megabytes.
    # The default is 500MB.
    SERVER.FLVCACHE_MAXSIZE=500
    # Whether to start and stop the included HTTP server along
    # with FMS.
    SERVER.HTTPD_ENABLED = true
    # This section contains configurable parameters in Adaptor.xml #
    # Application directory for the virtual host
    # For example:
    #    VHOST.APPSDIR = C:\myapps
    VHOST.APPSDIR = /opt/adobe/fms/applications
    VHOST.ALLOW = all
    # This section contains configurable parameters in Application.xml #
    # List of semi-colon delimited paths in which to search for script to load
    # For example:
    #    APP.JS_SCRIPTLIBPATH = C:\scripts;C:\Program Files\Foo\scripts
    APP.JS_SCRIPTLIBPATH = /opt/adobe/fms/scriptlib
    # This section contains configurable parameters in Logger.xml #
    LOGGER.LOGDIR =
    # This section contains configurable parameters in Users.xml #
    # Enable or disable using HTTP requests to execute admin commands.
    # Set to "true" to enable, otherwise it will be disabled.  The
    # actual commands permitted for server admin and virtual host admin
    # users can be set in Users.xml.
    USERS.HTTPCOMMAND_ALLOW = true
    Users.xml:
    <Root>
        <UserList>
            <!-- This tag defines an administrator for the server. -->
            <User name="${SERVER.ADMIN_USERNAME}">
                <!-- Salted Password Hash for this vhost administrator. -->
                <Password encrypt="false">${SERVER.ADMIN_PASSWORD}</Password>
                <!-- This admin can only connect to the server from the specified -->
                <!-- hosts. This is specified as a comma delimited list of        -->
                <!-- hostnames or domain names, and/or (full or partial) IP       -->
                <!-- addresses. For example,                                      -->
                <!-- "foo.yourcompany.com, macromedia.com, 10.60.1.133, 10.60"    -->
                <Allow>All</Allow>
                <!-- This admin cannot connect to the server from any of the      -->
                <!-- specified hosts. This is specified as a comma delimited list -->
                <!-- of hostnames or domain names, and/or (full or partial) IP    -->
                <!-- addresses. For example,                                      -->
                <!-- "foo.yourcompany.com, macromedia.com, 10.60.1.133, 10.60"    -->
                <Deny></Deny>
                <!-- Specifies the order in which to evaluate the <Allow> and     -->
                <!-- <Deny> tags. This can be "Allow,Deny" or "Deny,Allow". The   -->
                <!-- default is "Deny,Allow" which means that access is allowed   -->
                <!-- unless specified in <Deny> and not specified in <Allow>.     -->
                <Order>Allow,Deny</Order>
            </User>
            <User name="janedoe">
                    <Password encrypt="false">S4mpl3P4ss</Password>
                    <Allow></Allow>
                    <Deny></Deny>
                    <Order>Allow,Deny</Order>
            </User>
        </UserList>
        <AdminServer>
            <HTTPCommands>
                <!-- Enable or disable using HTTP requests to execute admin commands.     -->
                <!-- Set to "true" to enable, otherwise it will be disabled.  The           -->
                <!-- actual commands permitted for server admin and virtual host admin    -->
                <!-- users can be set in the Allow and Deny elements.                                   $
                <Enable>${USERS.HTTPCOMMAND_ALLOW}</Enable>
                <!-- List of server admin commands that can be accessed via HTTP.         -->
                <!-- Add multiple commands separated by commas.  "All" indicates          -->
                <!-- every command (it's not recommended to allow all commands).          -->
                <!-- Seperate multiple commands with commas.                              -->
                <Allow>ping</Allow>
                <!-- List of server admin commands denied access via HTTP.                -->
                <!-- Add multiple commands seperated by commas.  "All" indicates          -->
                <!-- every command.                                                       -->
                <Deny>All</Deny>
                <!-- Processing order for deny and allow command lists.  "Deny,Allow"     -->
                <!-- means the command will be allowed if the command is in the allow     -->
                <!-- list or not in the deny list.   "Allow,Deny" means the command       -->
                <!-- will be allowed if it is in the allow list and not in the            -->
                <!-- deny list.                                                           -->
                <Order>Deny,Allow</Order>
            </HTTPCommands>
        </AdminServer>
    </Root>
    Output on :1111/admin/ping?auser=Admin&apswd=str34m1ng :
    <result>
      <level>error</level>
         <code>NetConnection.Connect.Rejected</code>
         <description>Admin user requires valid username and password.</description>
         <timestamp>Thu 17 May 2012 11:33:43 AM EDT</timestamp>
    </result>
    Connections do not work from both localhost and external connections and the fms_adminConsole.htm (.swf) fails as well.
    Any assistance is appreciated!

    Hi,
    FMIS 4.5 does not accept plain text password. Encrypt=false is no longer supported. See here for more information : http://help.adobe.com/en_US/flashmediaserver/configadmin/WS5b3ccc516d4fbf351e63e3d119f2926 bcf-7fed.html#WS5b3ccc516d4fbf351e63e3d119f2926bcf-7e91
    The value for SERVER.ADMIN_PASSWORD needs to be the encrypted string for your password. That should solve your problem.
    Hope this helps.
    Thanks,
    Apurva

  • Why is it that I can't sign in on facetime, but I can sign in on app.store? With facetime,I'm getting an error, invalid username and password eventhough I have typed exactly the same when I'm signing in on the app.store. pls.help, thanks

    Why is it that I can't sign in on facetime, but I can sign in on app.store? With facetime,I'm getting an error, invalid username and password eventhough I have typed exactly the same when I'm signing in on the app.store. pls.help, thanks

    1. Make sure software is up to date
    2. Make sure FaceTime is enabled; Settings>FaceTime
    3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
    4. Make sure Push Notification is enabled
    5. Make sure phone number or email address is correct
    6. Hold the Sleep and Home button down (together) until you see the Apple Logo

  • Oracle Discoverer 4i - Invalid username and password

    Hi,
    I have 2 machines, both installed with Oracle Discoverer 4i with patches, 3201601, 2451630, 3622870.
    When I run the Desktop Discoverer and attempt to log in, one machine prompts the error Invalid username and password while the other does not.
    Can someone help me troubleshoot why this error occurs? It will be big help.
    Thanks!

    Are you trying to connect to the same database from both Discoverer machines ? Are the OS versions on those two machines identical ? Pl post the exact error code/message ?
    HTH
    Srini

  • AD SSO Agent Login (Invalid username and password)

    Hello;
    I updated my NAC from 4.7.1 to 4.8.0 and so far i had some hicckups but I am getting over them.. One of the issue I am facing right now is that no one cannot login to the NAC they all are comnig back as Invalid username and password.  I need some help here if anyone have ever run into this problem before.
    I have check the AD SSO and it is started...
    Thanks
    Joel

    HI Faisal,
    I'm getting the same exact error. Which AD account had a bad password?
    Thanks,
    John

  • 01017 invalid username and password in toad

    Hi,
    I am getting '01017-invalid username and password logon denied' error when connecting via toad. but with same userid and password, I am able to connect via sql plus. Pleaase let me know how to resolve this issue.
    Regards,
    Abirami

    Hi again,
    Did I understand correctly the following :
    1) The database you are trying to access is in fact a clone of the production database and it is in the clone database that you get the error ?
    Yes facing the error in clone database only.
    2) When you said the user/password worked fine the previous day I assume you mean it worked fine on the source database , not on the clone database ?
    It was the clone only (Not the production)
    3) So, in fact you have never been able to access the clone database with this userid ?
    The user id were able to login yesterday and not today(This the cloned one)
    4) I also assume that the original user still works fine when accessing the source database ?
    Yes
    If I have understood correctly all these things then I think we need to understand the cloning process. How exactly do you clone the database ?
    1. Taken the control file trace and shutdown the source db.
    2. Copied the cold backup from target to source destination.
    3. moved the controlfile to other location (in source).
    4. started with
    startup nomount (source)
    i have run the script that was taken trace( I have done crosschecking of all datafiles with production for your information)
    create controlfile set database <name> resetlogs noarchivelog
    controlfile got created
    alter database open resetlogs.
    thats it.
    Regards
    Pramodh

  • Invalid username and password combination woes

    Before I do what I think I am supposed to do... I wanted to run this by you guys first to make sure incase someone found a way. I wish i didn't have to do this but...
    I have a Mac on our domain running 10.6.6. It had a seizure of some kind and i was forced to cold boot it. We got it back up and running and to the login screen, but when we tried logging in to it, the login in screen just shook. No matter what AD account i tried logging in with, SHAKE! SHAKE! SHAKE The next thing i decided to do was unbind and rebind the Mac thinking maybe it had something to do with that. NO GOOD. Not only did I get an error that the Mac could not unbind from our domain, but now, no matter what account i use to try and rebind the mac, I get the dreaded: invalid username and password combination error. WHEN I KNOW THAT'S NOT THE CASE!
    Anyone know how to fix this OTHER THAN downgrading to a version of 10.6.x that CAN bind? If that's even a option???
    Thanks!

    Why is that always any Apple support person or Mac users answer? It's a Microsoft problem. How can it be, I have 20 macs connected to the same network. The mac having the problem has been successfully working for 3 months. It started shaking when the user came in and in the troubleshooting process we removed it and are trying to rejoin it backl on to a domain it has been working on for months and 19 other machines are still working on. How is this a microsoft problem? Please enlightne me? If it sounds like I am frustrated, I apologize, but I AM!

  • Invalid username and password; logon denied

    Hi
    I have a CentOS VM(Linux) with Oracle database 11.2 already installed by someone. I want to use this database to install FMW component.
    I am unable to login to database with sys user. Below is the procedure I am trying to login to DB.
    *$ sqlplus /nolog*
    SQL Plus Release: 11.2.0.1...
    SQL>conn sys/password@orcl as sysdba;
    ERROR:
    ORA-01017: Invalid username and password; logon denied
    then i issued the below commands ans realised that DB is not started.
    SQL> SELECT FROM DUAL*
    SP2:0640 NOT CONNECTED.
    SQL> Startup;
    ORA-03135: Connection lost contact.
    But I am able to login to DB as sys with out providing instance name(orcl in this case)
    *$ sqlplus /nolog*
    SQL Plus Release: 11.2.0.1...
    SQL>conn sys/password as sysdba;
    Can someone let me know how to set password for sys user for orcl instance.
    TiA

    try to connect as
    $export ORACLE_SID=orcl
    $sqlplus / as sysdba
    Even then if you are not able to login.
    show the tnsping output and listener status .
    also check the sqlnet.authentication parameter in sqlnet.ora file.
    Post the above mention details ..
    --neeraj                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               

  • Invalid Username and Password on 10.7 SMB shares

    Getting "Invalid Username and Password" message when connecting to SMB shares hosted off a Mac OS 10.7 Lion machine from Snow Leopard or other OSes?  Even though you know you are using the correct username and password?  With the new SMB in OS X 10.7 Lion you now have to specify the name of the computer your connecting to IN the username field of the prompt or else it won't connect.  Kind of like Windows.  Took me a while to figure this out so I figured I'd post this here.
    i.e.
    instead of:
    Use:

    Thanks for all of your advices. I want to say:
    1. I just created this new database yesterday and created SYS password during database creation from another clinet machine in my office. All connections are working. This is why I don't want to change the password at this moment. If I re-create password file, will this affect another client machine in office to connect to DB as sysdba?
    2. From server, I can connect. I used the same sys/syspassword as sysdba. If the password is wrong, I would not be able to connect from server.
    3. When I tried to connect from remote client machine, I do connect with string like: SQL:> conn sys/syspassword@mydb as sysdba. But it didn't work and return ORA-01017 error.
    4. I have other 4 databases on different servers. I can connect from the same remote client machine through SQLPLUS and TOAD with sys as sysdba and system.
    Please advise more. Thanks.

  • Unable to connect to 11.5.10 vision instance Invalid username and password

    where using applications11.5.10.2 vision instance. We were able to connect to the database using sqlplus which means there must be nothing wrong with our connectivity. I've tried to logon to the applciations using the defauilt password w/c is operations/welcome.When I try to logon using ADI its giving me an error " Could not connect to the database Invalid Username and Password"
    GWYUID: applsyspub/pub
    FNDNAME:apps
    I'm also using the latest version of ADI w/c is 7.2.4.10.27.
    need help please on how to connect ADI to the Application
    THanks,
    Chase

    Check with your sysadmin. They may have setup a Server ID, which you will need to introduce to your database definition to complete the signon process.

  • For the 1st time I am trying to send an iPhoto by email but get an error message "combinations of username and password not recognised" I use the same details to log on to my Sky Mail (yahoo mail ) account . Any ideas?

    For the 1st time I am trying to send an iphoto by e-mail but get the error message " combination of username and password not recognised  by the server" I use Sky Mail ( yahoo mail) and input the same username and password that I access Sky Mail - have retried many times. Predictably the Sky help desk have no idea. Can anyone help please?

    I regret that you're having trouble setting up your email, corbad! You're on the right track with your incoming email address. You might also try incoming.verizon.net or incoming.yahoo.verizon.net as possible alternatives, and 995 as the port number. Please let me know how that goes!
    DionM_VZW
    Follow us on Twitter www.twitter.com/vzwsupport

  • Re:  Invalid username and password when logging onto Hyperion workspace

    Hi,
    I have installed Hyperion Reporting and Analysis services.When I attempt to log on to Workspace, I get the following message;
    'You must supply a valid User Name and Password to log onto the system."
    I have tried using the admin and password as username and password.I am able to login to Essbase Administration Services and User Management Console using this account.I have provisioned the user to Hyperion System 9 BI+ .
    Thanks in advance.
    -Sowmya

    I was told that Dsun.net.inetaddr.ttl=0" is required to be passed to the web application server (JVM) that starts Hyperion Shared Services and all System 9 products that depend on Hyperion Shared Services
    Is this correct? I see these errors in the log when I try to log into Workspace in the morning:
    2010-03-24 08:26:03,509 [[ORB=_it_orb_id_1,Pool=1]::id-12] WARN com.hyperion.css.spi.impl.ldap.LDAPProvider.authenticate(Unknown Source) - javax.naming.ServiceUnavailableException: ldaps.lirr.org:636; socket closed; remaining name ''

Maybe you are looking for

  • New iPod, nothing in stereo - help please

    I just bought a new 80gb iPod. I loaded a bunch of CD's onto it, but when I listen, nothing is in stereo. Not even the songs that were already pre-loaded into iTunes. I have looked everywhere I can think of, but can find nothing about this. Can anyon

  • Application Migration from HP-UNIX to SUN Solaris

    Hi Gurus, Need help on the application migration from HP-UNIX to Sun Solaris . Copied the filesystems APPL_TOP, OA_HTML, OA_JAVA, COMMON_TOP/util and COMMON_TOP/_pages from SOURCE( HP) to TARGET SUN-solaris as per 238276.1 Now trying to clone Autocon

  • Quick Q before posting feedback.

    Mostly find FCE no trouble at all, and I guess my issues are pretty minor in the scheme of things, but: I wish I had a spell checker (I can't spell to save my life - and have spilt beer on my keyboard so many times that my keys stick a little which d

  • My facebook doesn't open and closes suddenly. What is happening?

    I have made an atualization of facebook in the iphone and now it doesnt uploado and closes. What can it be?

  • Length restriction on literal value for constant defined declaratively

    When defining a program data item which is a constant varchar2(120) - I am restricted to a default value of length 60 (about 50 short of requirements). Does any one know why this length restriction is applied. Is there an intention to remove this lim