Invalid code for os x update

I have been sent three codes to update OS X on my Macbook Pro, all said invalid when i attempt to redeem in app store.  customer service of no help.  Any advice?

Thanks to Joan1957 on the discussion board I finally got my answer--you have to OPEN the PDF file sent with the password and then use that code to redeem, and the download began.  So simple, and customer service was clueless.

Similar Messages

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    There is a time limit.
    http://www.apple.com/macosx/uptodate/

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    I purchase quicktime Pro 7 and its says that I received an invalid code for the registration. What am I suppose to do?

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    What I can to do in this sutuation?

    Success card
    <BOM>
         <BO>
              <AdmInfo>
                   <Object>2</Object>
              </AdmInfo>
              <OCRD>
                   <row>
                        <CardCode>2511032</CardCode>
                        <CardName>u05D0.u05DE u05D0u05E6u05DC u05DEu05D9u05E9u05DC - u05D0u05E6u05DC u05DEu05D9u05E9u05DC</CardName>
                        <CardType>C</CardType>
                        <GroupCode>109</GroupCode>
                        <CmpPrivate>C</CmpPrivate>
                        <Address>u05E8u05D5u05D1u05E2 u05D0 u05DEu05E8u05DBu05D6 u05D0</Address>
                        <ZipCode></ZipCode>
                        <MailAddres>u05E8u05D5u05D1u05E2 u05D0 u05DEu05E8u05DBu05D6 u05D0</MailAddres>
                        <MailZipCod></MailZipCod>
                        <Phone1>08-8560975</Phone1>
                        <Phone2>057-2390221</Phone2>
                        <Fax>088560975</Fax>
                        <CntctPrsn>u05DEu05D9u05E9u05DC</CntctPrsn>
                        <Notes></Notes>
                        <Balance>-25996.000000</Balance>
                        <ChecksBal>607059.000000</ChecksBal>
                        <DNotesBal>0.000000</DNotesBal>
                        <OrdersBal>-1175.840000</OrdersBal>
                        <GroupNum>7</GroupNum>
                        <CreditLine>0.000000</CreditLine>
                        <DebtLine>0.000000</DebtLine>
                        <Discount>0.000000</Discount>
                        <VatStatus>Y</VatStatus>
                        <LicTradNum>557612603</LicTradNum>
                        <DdctStatus>N</DdctStatus>
                        <DdctPrcnt>0.000000</DdctPrcnt>
                        <ValidUntil></ValidUntil>
                        <Chrctrstcs>0</Chrctrstcs>
                        <ExMatchNum>2</ExMatchNum>
                        <InMatchNum>8</InMatchNum>
                        <ListNum>1</ListNum>
                        <DNoteBalFC>0.000000</DNoteBalFC>
                        <OrderBalFC>0.000000</OrderBalFC>
                        <DNoteBalSy>0.000000</DNoteBalSy>
                        <OrderBalSy>-1175.840000</OrderBalSy>
                        <Transfered>N</Transfered>
                        <BalTrnsfrd>N</BalTrnsfrd>
                        <IntrstRate>0.000000</IntrstRate>
                        <Commission>0.000000</Commission>
                        <CommGrCode>0</CommGrCode>
                        <Free_Text>u05D1u05E0u05E7  u05D3u05D9u05E1u05E7u05D5u05E0u05D8 u05E7u05D0u05E8u05D9u05DF/u05D0u05DCu05D9 08-8546403</Free_Text>
                        <SlpCode>-1</SlpCode>
                        <PrevYearAc>N</PrevYearAc>
                        <Currency>u20AA</Currency>
                        <RateDifAct></RateDifAct>
                        <BalanceSys>-25996.000000</BalanceSys>
                        <BalanceFC>0.000000</BalanceFC>
                        <Protected>N</Protected>
                        <Cellular>057-5576137</Cellular>
                        <AvrageLate>0</AvrageLate>
                        <City>u05D0u05E9u05D3u05D5u05D3</City>
                        <County></County>
                        <Country>IL</Country>
                        <MailCity>u05D0u05E9u05D3u05D5u05D3</MailCity>
                        <MailCounty></MailCounty>
                        <MailCountr>IL</MailCountr>
                        <E_Mail></E_Mail>
                        <Picture></Picture>
                        <DflAccount></DflAccount>
                        <DflBranch></DflBranch>
                        <BankCode>-1</BankCode>
                        <AddID></AddID>
                        <Pager></Pager>
                        <FatherCard></FatherCard>
                        <CardFName></CardFName>
                        <FatherType>P</FatherType>
                        <QryGroup1>N</QryGroup1>                    
                        <DdctOffice></DdctOffice>
                        <CreateDate>20071218</CreateDate>
                        <UpdateDate>20110220</UpdateDate>
                        <ExportCode></ExportCode>
                        <DscntObjct>52</DscntObjct>
                        <DscntRel>L</DscntRel>
                        <SPGCounter>37</SPGCounter>
                        <SPPCounter>0</SPPCounter>
                        <DdctFileNo></DdctFileNo>
                        <SCNCounter>0</SCNCounter>
                        <MinIntrst>0.000000</MinIntrst>
                        <DataSource>M</DataSource>
                        <OprCount>0</OprCount>
                        <ExemptNo></ExemptNo>
                        <Priority>-1</Priority>
                        <CreditCard>-1</CreditCard>
                        <CrCardNum></CrCardNum>
                        <CardValid></CardValid>
                        <UserSign>6</UserSign>
                        <LocMth>Y</LocMth>
                        <validFor>Y</validFor>
                        <validFrom></validFrom>
                        <validTo></validTo>
                        <frozenFor>N</frozenFor>
                        <frozenFrom></frozenFrom>
                        <frozenTo></frozenTo>
                        <sEmployed>N</sEmployed>
                        <MTHCounter>8</MTHCounter>
                        <BNKCounter>0</BNKCounter>
                        <DdgKey>-1</DdgKey>
                        <DdtKey>-1</DdtKey>
                        <ValidComm></ValidComm>
                        <FrozenComm></FrozenComm>
                        <chainStore>N</chainStore>
                        <DiscInRet>N</DiscInRet>
                        <State1></State1>
                        <State2></State2>
                        <VatGroup></VatGroup>
                        <LogInstanc>0</LogInstanc>
                        <ObjType>2</ObjType>
                        <Indicator></Indicator>
                        <ShipType>1</ShipType>
                        <DebPayAcct>20000</DebPayAcct>
                        <ShipToDef>u05DBu05EAu05D5u05D1u05EA u05DEu05D4u05D0u05EAu05E8</ShipToDef>
                        <Block></Block>
                        <MailBlock></MailBlock>
                        <Password></Password>
                        <ECVatGroup></ECVatGroup>
                        <Deleted>N</Deleted>
                        <IBAN></IBAN>
                        <DocEntry>746</DocEntry>
                        <FormCode>0</FormCode>
                        <Box1099></Box1099>
                        <PymCode></PymCode>
                        <BackOrder>Y</BackOrder>
                        <PartDelivr>Y</PartDelivr>
                        <DunnLevel>0</DunnLevel>
                        <DunnDate></DunnDate>
                        <BlockDunn>N</BlockDunn>
                        <BankCountr>IL</BankCountr>
                        <CollecAuth>N</CollecAuth>
                        <DME></DME>
                        <InstrucKey></InstrucKey>
                        <SinglePaym>N</SinglePaym>
                        <ISRBillId></ISRBillId>
                        <PaymBlock>N</PaymBlock>
                        <RefDetails></RefDetails>
                        <HouseBank>20</HouseBank>
                        <OwnerIdNum></OwnerIdNum>
                        <PyBlckDesc>-1</PyBlckDesc>
                        <HousBnkCry>IL</HousBnkCry>
                        <HousBnkAct>195855</HousBnkAct>
                        <HousBnkBrn>461</HousBnkBrn>
                        <ProjectCod></ProjectCod>
                        <SysMatchNo>-8</SysMatchNo>
                        <VatIdUnCmp></VatIdUnCmp>
                        <AgentCode></AgentCode>
                        <TolrncDays>0</TolrncDays>
                        <SelfInvoic></SelfInvoic>
                        <DeferrTax>N</DeferrTax>
                        <LetterNum></LetterNum>
                        <MaxAmount>0.000000</MaxAmount>
                        <FromDate></FromDate>
                        <ToDate></ToDate>
                        <WTLiable></WTLiable>
                        <CrtfcateNO></CrtfcateNO>
                        <ExpireDate></ExpireDate>
                        <NINum></NINum>
                        <AccCritria>N</AccCritria>
                        <WTCode></WTCode>
                        <Equ>N</Equ>
                        <HldCode></HldCode>
                        <ConnBP></ConnBP>
                        <MltMthNum>0</MltMthNum>
                        <TypWTReprt>C</TypWTReprt>
                        <VATRegNum></VATRegNum>
                        <RepName></RepName>
                        <Industry></Industry>
                        <Business></Business>
                        <WTTaxCat></WTTaxCat>
                        <IsDomestic>Y</IsDomestic>
                        <IsResident>Y</IsResident>
                        <AutoCalBCG>N</AutoCalBCG>
                        <OtrCtlAcct></OtrCtlAcct>
                        <AliasName></AliasName>
                        <Building></Building>
                        <MailBuildi></MailBuildi>
                        <BoEPrsnt></BoEPrsnt>
                        <BoEDiscnt></BoEDiscnt>
                        <BoEOnClct></BoEOnClct>
                        <UnpaidBoE></UnpaidBoE>
                        <ITWTCode></ITWTCode>
                        <DunTerm>u05D7u05E9u05D1u05D5u05E0u05D9u05D5u05EA</DunTerm>
                        <ChannlBP></ChannlBP>
                        <DfTcnician>0</DfTcnician>
                        <Territory>0</Territory>
                        <BillToDef>u05DBu05EAu05D5u05D1u05EA u05DEu05D4u05D0u05EAu05E8</BillToDef>
                        <DpmClear></DpmClear>
                        <IntrntSite></IntrntSite>
                        <LangCode>1</LangCode>
                        <HousActKey>1</HousActKey>
                        <Profession></Profession>
                        <CDPNum>0</CDPNum>
                        <DflBankKey>0</DflBankKey>
                        <BCACode></BCACode>
                        <UseShpdGd>Y</UseShpdGd>
                        <RegNum></RegNum>
                        <VerifNum></VerifNum>
                        <BankCtlKey></BankCtlKey>
                        <HousCtlKey></HousCtlKey>
                        <OpCode347>B</OpCode347>
                        <InsurOp347>N</InsurOp347>
                        <ResidenNum>1</ResidenNum>
                        <VatIDNum>557612603</VatIDNum>
                        <MivzExpSts>B</MivzExpSts>
                        <HierchDdct>N</HierchDdct>
                        <CertWHT>N</CertWHT>
                        <CertBKeep>N</CertBKeep>
                        <WHShaamGrp>1</WHShaamGrp>
                        <VendorOcup></VendorOcup>
                        <IndustryC>0</IndustryC>
                        <U_bsyTEL3></U_bsyTEL3>
                        <U_bsyICID>418</U_bsyICID>
                        <U_bsyUName>BM2511032</U_bsyUName>
                        <U_bsyPsw>2511032</U_bsyPsw>
                        <U_bsyInVis>1</U_bsyInVis>
                        <U_bsyType>2</U_bsyType>
                        <U_bsyCC3Dg>0</U_bsyCC3Dg>
                        <U_bsyPrMsg></U_bsyPrMsg>
                        <U_TranspTax>0.000000</U_TranspTax>
                   </row>
              </OCRD>
    Do tou need  data from CRD1 , OCPR , OSPG tables too?
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    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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