Invalid/duplicate serial number (NOT!)

Ok, I just purchased my mac mini server with snow leopard yesterday from the apple store in sydney, australia. I have been trying to get this thing going all night and i am now finally at wits end. It's 7am here and so i'm about to go to bed and am hoping that by the time i return, someone can help me put the hair back in my head!
In a nutshell: I turned the server on last night about 10 o'clock or later. Initially when I set it up, it was assigned a dhcp ip address. I went through the install and got all the basics the way i wanted. I entered the serial number and my name (originally i left organisation black, since it's in a home environment - I later put my nickname in there in case that was the issue... i shall continue)...
Everything seemed to go well. I moved the server to it's new home (away from a keyboard and monitor. I logged into my dhcp server and assigned it a static ip for the airport mac and the ethernet mac address, and started the mac mini server up.
I logged in via the airport and I was surprised, i was able to log into it via screen sharing with no problems. but i could not see the server preferences window (it was a light gray). I stuffed around for hours to no luck.
I finally tried to log in via ethernet and i got one step further. I got an error saying my serial was invalid or expired. the server had removed the last 4 characters and replaced them with (password) dots. I corrected it and tried it, i got nowhere.
I went back in and I just kept getting an expired serial warning.
Frustrated, I pulled the server back to the desktop and plugged a monitor and keyboard in and NOW I am seeing a new error. Now I see that I have an "Invalid serial number: duplicate serial number"
I can assure you it isn't!!!! I opened the box myself, sealed direct from apple. The serial has not been entered ANYWHERE else what-so-ever.
I reenter the serial and it appears to work sometimes for a moment or two, but then the error is back (I usually have to navigate away from the page and come back to see that it's in error again - and yes, I AM hitting the save button.
At some point I have entered an organisation, i've tried it in and out, it makes no difference.
can anyone lead me down the correct garden path?
I have no problem calling apple support and will do it after i get some sleep, but i am hoping i have just made a newbie error that is easily fixed
thanks

Take a look at this..
http://support.apple.com/kb/TS2959
Mac OS X Server v10.6: Invalid serial number alert with multiple network interfaces
Server Assistant or Server Admin may report a duplicate serial number in use on a server with multiple network interfaces in Mac OS X Server v10.6. This may include servers which provide services to multiple subnets for DHCP, NetBoot or Gateway (NAT), servers which are Xsan controllers or clients, servers with a bonded Ethernet port, and servers using third-party virtualization software.
http://support.apple.com/kb/TS2959

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