Invalid email error after successful verification of email. please help

I have read many other responses on the web. All info is correct: phone number, address, and email is a valid and active gmail account. I can login online and verify all is active and even checked the address and p. number to be sure. I am trying to sign in to itunes andwhen I login in I get a prompt "This Apple id has not yet been used with the itunes store.(i assume this means the email and login is recognized?)  Please review your account information". I click review and re-enter my login and password and then get the error that email is invalid. Please assist. Not sure what the bug is.

Well, I have just spent an HOUR (no, I'm not kidding or exaggerating) talking to Apple support, and the saddest thing is that they were not able to resolve my issue. Their suggestion is for me to create another email account, then a new Apple ID for that email address and if that does not help, they want me to come to an Apple Store and show them what's going on. I find that a bit ridiculous...

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