Invalid Email Password - but its not.

Hi - I hope you can help. I had a BB curve 8520 for past 2 years and loved it. Over Christmas, my son had my old BB and I bought a new one - exactly the same - the Curve 8520. Both operate on orange networks. My old BB was v4 new BB is v5.
I have a personal email address, and 5 work email accounts - all of which have worked perfectly fine on the old BB. However when trying to add them to the new BB, although my personal account has been accepted, when trying to input my work email I keep getting a message that the password is not correct (which I know it is. I have even tried resetting my work email password on the email server).
The email accounts were removed from the old BB when it was given to my son, and although they have worked on that BB for 2 years, I tried reloading them on his BB - but now have the same error message of incorrect password.
I have surfed the net and can see this seems to be an issue, mostly for gmail accounts (My work email is not a gmail account) - but no specific response on how to resolve it. I have carried out all the checks such as making sure keyboard is set to right language, and font does not automatically set capitals as first letter, so that isnt the problem.
The phone is primarily for business use - so I absolutely have to resolve this. Anyone have any ideas to save my sanity?
many thanks
Michelle

cogener, please try setting up that additional account in this manner...
Use your BlackBerry browser to go to mobile.blackberry.com
Scroll down to Communication
Select > Email and choose the 'other' method (not yahoo or gmail, unless it is).
Does that work for you?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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