"Invalid \escape" error preventing me from adding work email

Hello, I have been having a series of issues with my BlackBerry Q10 - sorry for the surge of threads, but these bugs seem unrelated and I would like to make separate threads to make them easier to search for others having similar problems.
I have been attempting to add my work email to my BlackBerry Q10. My username is "corp\myname". I am met with this error:
http://i486.photobucket.com/albums/rr224/pidge01pub/Mobile%20Uploads/IMG_00000403_edit.png
Using a double backslash merely tells me my settings are incorrect. I have attempted this upwards of ten times now, so I doubt the rest of my exchange info is the problem.
I have a Q10 with software 10.2.0.429. Wondering if there is a fix. Thank you.

Well it has been 4 days since you posted your question so I assume no-one is sure of the answer, maybe you can ask your work administrator or Rogers for help.

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