"Invalid IP adress" message when video chat failed

I have problems trying to connect with a buddy with Videochat. I can see that she answers my call - "connecting to..." message is coming up, but then I get the error message "Connection failed, invaild IP adress" or sometghing like that. We have tried both ways, both audio and video, but always with this result.
The only thing that works is text chat.
Both she and I have enabeled camera and mic in our laptops.
Any idea what the problem might be?
Thanks for help

Its an Leopard problem, get her to check sys prefs/sharing and make sure internet sharing is off(unticked).
Restart ichat.

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Thanks in advance for any suggestions.
Bob

Hi
Would tend to work towards deleting that file as part of a process.
The original reply was quite long in the first place and trying to incorporate more "If that does not work... " statements I felt would only make it more confusing.
com.apple.ichat.plist
This holds all the info in the iChat Preferences except the Accounts pane stuff.
It also holds the results of a hardware check at each iChat Launch which includes checking the Internet Speed available and re-writing the .plist accordingly.
The Hardware Check also reads some info from the System Profiler info (at least the same places System Profiler gathers it's info).
This means if the System Profiler would not be able to "See" a Mic or a camera then any App cannot either.
Some of this info is held in the PRAM memory as are some volume settings and resetting the PRAM may have helped.
The reason I hold off suggesting the Deletion of the .plist is that it does hold so much info especially if you have changed the settings:-
Any Changes to the Font, it's colour, the background of the IM colour in Messages.
As Messages also show you any Background Pic you have for Text chats that gets deleted even though set in a Menu item
The Overrides of incoming IMs
Save Transcripts and and sub items
Which Mic is selected in the Drop down in the Video Section. Same for Output choices if you have them (and cameras if you have two attached).
The Menu Bar icon and it's sub items in the General section.
Changing to Available at iChat Launch.
In the alerts section anything you have set to a Different sound or to have an Apple Script activated.
As the above can be set individually in the Buddy list (Highlight a Buddy and then do a Get Info (CMD+I keys) and Alert tab) you also lose those settings.
Several menu choices such as Enabling Screen Sharing (Video Menu) and the Show items in the View Menu, plus the Message style (Sub menu item in the View Menu).
These are what I consider to be the more important changes/losses deleting the .plist involves as I have changes in most of them.
Obviously not everyone does the same and the effect for you may be less involved.
It is hard to pinpoint the .plist itself as the item that is corrupt as it reads so many things from other sources.
It is possible that it is not getting written to after an update for some reason.
Upgrading from Leopard to Snow Leopard can leave some iChat 4 info in there. Mostly these are just floating bits of info at this point, but can contain the path to reading something that got moved in the OS Upgrade.
At the end of the day, like any other bit of info on your computer, it can get given erroneous info. This is most like to occur if iChat is subject to a Force Quit or suffers an Unexpected Quit or a particular chat fails dramatically.
There have been no updates to iChat since OS 10.6.3 when it got updated to iChat version 5.0.3 so I don't see it as an "update" issue.
Summary.
It can be anything that causes it.
Of any changes to the OS then an Upgrade may be more likely.
Deleting the .plist is best reserved as a last resort as it holds so much info about settings you may have changed.
I have given you a list of many of the things that get changed.
It is most likely caused by some other info that the .plist has read into it by the iChat Launch.
Hope this explains things a bit further.
That's not to say that sometimes someone may post with enough info and clues to what they have done so far to suggest deleting it straight off.
8:41 PM Saturday; January 15, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Why do I get the error message for video chat only with a select few? :(

I've been trying for weeks trying to get video chat going to a few people with my invitation for video chat timing out and giving me the error message. At first I thought it may be the other people's systems, but they told me I was the only one in their list that this happens. With a few people it works just fine; is it my setup? I have an Airport Base Station connected to the DSL modem and running WIFi in the house and a Power Mac G5 with ethernet going to the Base Station.
Please give me an heads up what might be the issue. Thanks in advance!!!
Here's the error message I've clicked on to send to Apple with zero feedback:
Date/Time: 2010-02-10 16:32:50.582 -0800
OS Version: 10.5.8 (Build 9L31a)
Report Version: 4
iChat Connection Log:
2010-02-10 16:32:11 -0800: AVChat started with ID 3929692955.
2010-02-10 16:32:11 -0800: pushlife1: State change from AVChatNoState to AVChatStateWaiting.
2010-02-10 16:32:12 -0800: 0x7550e90: State change from AVChatNoState to AVChatStateInvited.
2010-02-10 16:32:22 -0800: 0x7550e90: State change from AVChatStateInvited to AVChatStateConnecting.
2010-02-10 16:32:22 -0800: pushlife1: State change from AVChatStateWaiting to AVChatStateConnecting.
2010-02-10 16:32:44 -0800: 0x7550e90: State change from AVChatStateConnecting to AVChatStateEnded.
2010-02-10 16:32:44 -0800: 0x7550e90: Error -8 (Did not receive a response from 0x7550e90.)
2010-02-10 16:32:44 -0800: pushlife1: State change from AVChatStateConnecting to AVChatStateEnded.
2010-02-10 16:32:44 -0800: pushlife1: Error -8 (Did not receive a response from 0x7550e90.)
Video Conference Error Report:
18.654670 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
20.656764 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
22.659005 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
Video Conference Support Report:
0.445346 @Video Conference/VCInitiateConference.m:1584 type=2 (00000000/0)
[Connection Data for call id: 1 returns 1
10.629729 @Video Conference/VCInitiateConference.m:1599 type=2 (00000000/0)
[Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
10.652610 @Video Conference/VCInitiateConference.m:1703 type=2 (00000000/0)
[Initiate Conference To User: u0 with Remote VCConnectionData: 1 with Local Connection Data: 1 conferenceSettings: 1]
16.653967 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:59842;branch=z9hG4bK42631a8124217001
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=173998958
Call-ID: eefb7f0e-16a4-11df-9457-bdecd7624012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:59842>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 737
v=0
o=lukegreenfield 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:288:2:1800
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 59842 RTP/AVP 110 121 12 3 0
a=rtcp:59842
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:3197311419
m=video 59842 RTP/AVP 123 126 34
a=rtcp:59842
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 59842 VIDEO 59842
a=fmtp:126 imagesize 0 rules 30:320:240:320:240:30
a=fmtp:123 imagesize 0 rules 30:320:240:320:240:30
a=rtpID:4249151525
17.154608 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:59842;branch=z9hG4bK42631a8124217001
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=173998958
Call-ID: eefb7f0e-16a4-11df-9457-bdecd7624012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:59842>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 737
v=0
o=lukegreenfield 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:288:2:1800
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 59842 RTP/AVP 110 121 12 3 0
a=rtcp:59842
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:3197311419
m=video 59842 RTP/AVP 123 126 34
a=rtcp:59842
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 59842 VIDEO 59842
a=fmtp:126 imagesize 0 rules 30:320:240:320:240:30
a=fmtp:123 imagesize 0 rules 30:320:240:320:240:30
a=rtpID:4249151525
18.155291 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:59842;branch=z9hG4bK42631a8124217001
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=173998958
Call-ID: eefb7f0e-16a4-11df-9457-bdecd7624012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:59842>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 737
v=0
o=lukegreenfield 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:288:2:1800
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 59842 RTP/AVP 110 121 12 3 0
a=rtcp:59842
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:3197311419
m=video 59842 RTP/AVP 123 126 34
a=rtcp:59842
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 59842 VIDEO 59842
a=fmtp:126 imagesize 0 rules 30:320:240:320:240:30
a=fmtp:123 imagesize 0 rules 30:320:240:320:240:30
a=rtpID:4249151525
18.655978 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:59842;branch=z9hG4bK511f58e54bf60cc6
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=150492620
Call-ID: f02d0e60-16a4-11df-9457-a720c1b94012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:59842>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 737
v=0
o=lukegreenfield 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:288:2:1800
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 59842 RTP/AVP 110 121 12 3 0
a=rtcp:59842
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:3197311419
m=video 59842 RTP/AVP 123 126 34
a=rtcp:59842
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 59842 VIDEO 59842
a=fmtp:126 imagesize 0 rules 30:320:240:320:240:30
a=fmtp:123 imagesize 0 rules 30:320:240:320:240:30
a=rtpID:4249151525
19.156633 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:59842;branch=z9hG4bK511f58e54bf60cc6
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=150492620
Call-ID: f02d0e60-16a4-11df-9457-a720c1b94012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:59842>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 737
v=0
o=lukegreenfield 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:288:2:1800
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 59842 RTP/AVP 110 121 12 3 0
a=rtcp:59842
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:3197311419
m=video 59842 RTP/AVP 123 126 34
a=rtcp:59842
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 59842 VIDEO 59842
a=fmtp:126 imagesize 0 rules 30:320:240:320:240:30
a=fmtp:123 imagesize 0 rules 30:320:240:320:240:30
a=rtpID:4249151525
20.157652 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:59842;branch=z9hG4bK511f58e54bf60cc6
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=150492620
Call-ID: f02d0e60-16a4-11df-9457-a720c1b94012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:59842>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 737
v=0
o=lukegreenfield 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:288:2:1800
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 59842 RTP/AVP 110 121 12 3 0
a=rtcp:59842
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:3197311419
m=video 59842 RTP/AVP 123 126 34
a=rtcp:59842
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 59842 VIDEO 59842
a=fmtp:126 imagesize 0 rules 30:320:240:320:240:30
a=fmtp:123 imagesize 0 rules 30:320:240:320:240:30
a=rtpID:4249151525
20.657977 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:50912 SIP/2.0
Via: SIP/2.0/UDP sip:59842;branch=z9hG4bK3c817e4509921e53
Max-Forwards: 70
To: "u0" <sip:user@rip:50912>
From: "0" <sip:user@lip:16402>;tag=2108242043
Call-ID: f15e8c96-16a4-11df-9457-cdd2619e4012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:59842>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 737
v=0
o=lukegreenfield 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:288:2:1800
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 59842 RTP/AVP 110 121 12 3 0
a=rtcp:59842
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:3197311419
m=video 59842 RTP/AVP 123 126 34
a=rtcp:59842
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 59842 VIDEO 59842
a=fmtp:126 imagesize 0 rules 30:320:240:320:240:30
a=fmtp:123 imagesize 0 rules 30:320:240:320:240:30
a=rtpID:4249151525
21.158703 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:50912 SIP/2.0
Via: SIP/2.0/UDP sip:59842;branch=z9hG4bK3c817e4509921e53
Max-Forwards: 70
To: "u0" <sip:user@rip:50912>
From: "0" <sip:user@lip:16402>;tag=2108242043
Call-ID: f15e8c96-16a4-11df-9457-cdd2619e4012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:59842>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 737
v=0
o=lukegreenfield 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:288:2:1800
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 59842 RTP/AVP 110 121 12 3 0
a=rtcp:59842
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:3197311419
m=video 59842 RTP/AVP 123 126 34
a=rtcp:59842
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 59842 VIDEO 59842
a=fmtp:126 imagesize 0 rules 30:320:240:320:240:30
a=fmtp:123 imagesize 0 rules 30:320:240:320:240:30
a=rtpID:4249151525
22.159413 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:50912 SIP/2.0
Via: SIP/2.0/UDP sip:59842;branch=z9hG4bK3c817e4509921e53
Max-Forwards: 70
To: "u0" <sip:user@rip:50912>
From: "0" <sip:user@lip:16402>;tag=2108242043
Call-ID: f15e8c96-16a4-11df-9457-cdd2619e4012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:59842>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 737
v=0
o=lukegreenfield 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:288:2:1800
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 59842 RTP/AVP 110 121 12 3 0
a=rtcp:59842
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:3197311419
m=video 59842 RTP/AVP 123 126 34
a=rtcp:59842
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 59842 VIDEO 59842
a=fmtp:126 imagesize 0 rules 30:320:240:320:240:30
a=fmtp:123 imagesize 0 rules 30:320:240:320:240:30
a=rtpID:4249151525
Video Conference User Report:
0.000000 @:0 type=5 (00000000/16402)
[Local SIP port]
22.696811 @Video Conference/VideoConferenceMultiController.m:1474 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 120 bytes of local IP and port data (3 entries). Remote data was 0 bytes (0 entries).
Binary Images Description for "iChat":
0x1000 - 0x243fff com.apple.iChat 4.0.8 (619) /Applications/iChat.app/Contents/MacOS/iChat
0x2b3000 - 0x329fff com.apple.Bluetooth 2.1.10 (2.1.10f2) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x374000 - 0x49bfff com.apple.viceroy.framework 363.57 (363.59) /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x509000 - 0x54dfff com.apple.vmutils 4.1 (104) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x56e000 - 0x58cfff com.apple.frameworks.preferencepanes 12.3 /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x5a7000 - 0x5d7fff com.apple.remotedesktop.screensharing 1.0.3 /System/Library/PrivateFrameworks/ScreenSharing.framework/Versions/A/ScreenShar ing
0x5e9000 - 0x5fcfff com.apple.ScreenSaver 2.2 /System/Library/Frameworks/ScreenSaver.framework/Versions/A/ScreenSaver
0x60b000 - 0x62cfff libexpat.1.dylib /usr/lib/libexpat.1.dylib
0x633000 - 0x69ffff com.apple.iLifeMediaBrowser 2.1.5 (368) /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x6e9000 - 0x71cfff com.apple.iChatCommonGUI 4.0.8 (619) /System/Library/PrivateFrameworks/iChatCommonGUI.framework/iChatCommonGUI
0x744000 - 0x746fff com.apple.BezelServicesFW 1.4.9215 /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServi ces
0x76d000 - 0x76ffff com.apple.iChat.Styles.Text 4.0.8 (619) /Applications/iChat.app/Contents/PlugIns/Text.transcriptstyle/Contents/MacOS/Te xt
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0x969f0000 - 0x96a1dfff com.apple.opengl 1.5.10 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x96a1e000 - 0x9740dfff com.apple.WebCore 5531.21 (5531.21.8) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9740e000 - 0x9744bfff com.apple.securityfoundation 3.0.2 (36131) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation

Hi,
Welcome to the  Discussions
So we have DSL Modem <-> Base Station <-> Computer connected by Ethernet.
Is the Modem Routing ?
Is the Base Station set to "Share An IP" ?
(i.e are there two DHCP servers on your LAN ?)
Is Internet Sharing On in th G5s System Preferences > Sharing pane ?
In the Base Station is Port Mapping Protocol Enabled if it is doing routing ?
It is in the NAT tab of the Internet Pane.
Is the G5 also doing WiFi to the Base Station ?
Also check the Modem is not Blocking PINGS as this log shows no PING (But I am not sure it even got that far)
7:45 PM Thursday; February 18, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

During a demo today could not use Messages for video chat or screen share - what dumb thing was I doing wrong?

I was giving a demo / class today for some people in a volunteer group I work for. They all got new MacBook Airs or MacBook Pros, and I got a MacBook Pro because I am going to be going into explain how to use them.
Most everythng went well, but one really cool thing I do all the time from home on my iMac I couldn't get to work. That part of the lesson was a disaster, though fortunately everything else went well.
I'd like to figure out what dumb thing I was doing wrong so I can show them next week.
I know we have to sign in with AOL accounts for screen sharing to work in Messages. So first I had everybody sign up for a free AOL account. That went fine.
Then we all logged in using our accounts. That went fine for everybody except one person. We could all see each other online, with little video cameras next to our names in the Buddy List. One person never showed up anywhere for some reason.
But we could not do either video chats or successfully request to share other peoples' screens, which I do all the time at home to help other people with their Macs.
One person could not even see any requests from me pop up. One person could see my requests come in and accepted them, but nothing happened after that.
Ordinary message chats were working ok.
Things I already thought of:
1. Perhaps the wi-fi in the bulding was blocking some ports? Just in case, I turned on mobile hotspot (tethering) on my iPhone 5 and had everybody connect to my network. But the results were the same, so it wasn't that.
2. I wasn't sure it mattered, but in Settings > Sharing I made sure that everbody had screen sharing turned on. And just in case, even though I don't have this set from home, I further made sure everybody had "anyone may request to control the screen" checked.
While I could do local network sharing of screens (via the Devices list in the Finder side panel), I couldn't for the life of me get it to work with Messages. But I've been doing this for years from home to help my sister and other people across town with their Mac by doing screen sharing this way and taking over their screen.
It must be something dumb I'm overlooking. Anybody know what it is?
Thanks,
Doug

Problem solved, finally, by AppleCare support!
I gave up trying to reach the "English support line" guy located in Manila and decided to insist on plain old Japanese support here in Tokyo and explained the problem from scratch.
First we tried all the usual suspects, but nothing we did could get it to work. Then we did an ARA (Apple Remote Access) support session. This was the first time I ever did this. Quite cool, and very useful.
At first we still could not figure out what was wrong, but finally isolated the problem to the way my AOL account name was entered.
When I added the AOL account to my Messages app, all I did was enter my username part. I didn't add the @aol.com part, because I never did that on my iMac. However, Messages kept on automatically adding "@aol.com" to the end of the AIM account name.
The Apple tech person got me to try once again to get rid of the @aol.com part of the account name. We:
1. Disabled the account.
2. Manually deleted the @aol.com, leaving just my AIM name.
3. Restarted my MacBook Pro (very quick, by the way, and also immediately brought back his ARA session).
This time the @aol.com part remained gone, and I was able to test connecting to my iMac, which has a different AIM account set. It worked!
I was able to do screen sharing via Messages! And also do video chat via Messages. Yay!
So much thanks to Watabe-san at Apple support. The people I am teaching will be happy to see this working on Sunday, because it really is a very useful tool for assisting people remotely.
doug

My facetime works but when video chatting in ichat it doesn't, how can I fix it?

Everytime I try to video chat with someone on ichat my green light goes on but i don't get a notification from them. and when i send a notification it either doesn't show up on the other persons screen or when we do try to connect it says a error has occured oon the other persons screen. The thing i dont under stand is why i cant Video chat but i can facetime with no preblem on my mac.

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

HT204380 Unable to message during video chat since new iOS update. International connection isn't always great and needed to message during video chat but am no longer able to. Any hints.

SSince updating iOS I cannot message during video call on FaceTime. While calling internationally the connection stinks and I would rely on messaging until the audio would work again. Did this option get eliminated or do I need to take another step to use it. It was simply tapping the chat box at the top of the screen previously. Thanks for any assistance.

Hi,
This Log states Error 8 (Near the top)
Error 8 is a bit of a catch all for everything that ichat can't label to some other cause.
All the way though the Log sticks with port 16402 (Good) and does not vary (it is actually supposed to try a random port).
The CSeq (Call Sequence) never gets beyond INVITE
In fact this si the SIP invite that is Behind the Scenes after the Buddy Accepts the Visible Invite part.
Specifically the second line here is supposed to move on to read "TRYING", "RINGING" and "OK"
5401.536763 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Are both ends using UPnP in their routing device ?
If you have an Apple Base Station of any sort then this has Port Mapping Protocol that needs to be Enabled.
The log looks like a router was using Port Forwarding (The listing or Port pointing at one IP (Computer) ) and that the IP of the computer has changed.
10:34 PM Monday; August 27, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

White Screen when "video" chatting with PC

My friend is running AIM 5.9 on Windows XP and when I try to video chat with her, all she sees is a white screen, but still can hear me. I have rebooted my computer, and so has she. We used to not be able to connect at all, but she rebooted and now she can hear me.
What should I do?

Hi Brendon,
What has she done to set up AIM on her end ?
Has she enabled it though her XP firewall ?
Has she enable the ports AIM needs in her modem ?
8:38 PM Tuesday; December 19, 2006

I can't hear when video chatting, whats the deal?

I live far away from my friend, and we video chat. Sometimes I can't hear her, but she always hears me! Everything says that audio is fine, and connection is great but I still can't hear her. WHATS THE DEAL WITH THAT?

Hi,
Lets talk in broad terms first.
For a Buddy to hear you the Mic as to be connected and turned On in iChat
Taking that it is going to be an Internal Mic we can presume it is connected.
In iChat it is turned On in the Video menu (It will read Audio if you have no camera) and is the one to the right of the Buddies menu.
In here, Microphone Enabled (Or Audio Chat Enabled in Lion) needs to be ticked.
The Mic then needs to be chosen in System Preferences > Sound > Input AND in iChat as the input/Microphone choice.
In iChat the choice is made in iChat menu > Preferences > Video/Audio Section > Microphone drop down.
In the System Preferences > Sound > Input the volume has to be high enough for you to be heard.
This tends to be a setting that moves the blue bars to about 3/4s of the way across. (At least 1/2 way and not banging in to the right hand end when you talk)
If you are doing things in other apps that use the mic differently or even a different Mic you may have problems if you don't manually change things back for iChat.
So...
Transferring this to the Other end, your Buddy may not have the Mic on.
May have been doing something else Audio-wise and not changed things back.
May have reduced the volume for Input for another App and not reset it.
She may also have issues with the OS "Seeing" the Mic
She should check the System Profiler (Information in Lion) and see if in Hardware > USB the mic shows up
You can access this from the Apple Icon Menu and holding the ALT key down.
If it does not show up here then a SMC/PMU reset may be in order.
9:56 PM Sunday; May 13, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

They can't hear me when video chat

what should i do with that problem that i have help me please

Hello eiminp
What HP computer model do you have and what operating system are you running? What program are you using to video chat? Is the video aspect working, just not the sound?
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
When a solution is found please mark the post that solves your issue.

T420 --no sound when video chat with windows live messenger or skype?

there is no sound when i tried to video chat using msn or skype.
I dont know what to do with it .really frustrated
who could help me ?thank you very much

This issue is resolved by installing the latest drivers. Lenovo has the driver and this is in another discussion:
http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T420-sound-card-problem-causing-Skype-crash...
However, the Lenovo ThinkVantage Toolbox thinks everything is current.

700p suddenly gives invalid user/password message when trying to get new mail

My Yahoo Mail Plus account is working fine. When I use versamail on the Palm Treo 700p to retrieve emails from my active Yahoo account, I get "-ERR(Auth)invalid user/password" message. I can access my Yahoo Mail account from the "Web" app on my treo.
So it is definitely a VersaMail issue. This happened after it had been getting new mail (and sending) successfully.
Can anyone help?
Post relates to: Treo 700p (Verizon)

unfortunately Yahoo and their Branded contracts just don't work as advertised and neither the ISPs Nor Yahoo appear in the slightest bit interested.
If you delete the popstate.dat file in the profile folder in the yahoo server directory, it will restart the download again from the top (Everything)
You might also find that disabling email scanning in your anti virus program may be beneficial. (Could it be McAfee?)
The majority of RETR complaints here are from ATT and BT users, both of whom get McAfee given in by their ISP.

IChat 5.0.1 no audio when video chatting (one end only)

Hello,
I have a Early Mac Mini Core Duo 1.66Ghz with OS 10.6.2. iChat version 5.0.1.
I am using a compatible webcam (Logitech Quickcam Pro 5000). I have full video and audio until I start a video chat.
The logitech Quickcam is selected in both the system preferences and the iChat preferences as the audio in source. I get visual feedback that the sound is being heard by the mini in both the system preferences and iChat. Sound-in is working.
We are trying to connect to a iChat 3 user using a iMac Dual Core 2 Duo. I do not remember the CPU speed.
The microphone check is on under the video menu. In the iChat preferences the audio indicator moves showing sound in.
The problem starts after we actually make a video chat connection. I can both see and hear the user on the iMac. However, the iMac user can only see me. As soon as the video connection is made, my sound indicator goes dead (no sound input showing) and the Microphone enabled menu option under the Audio menu is grayed out.
If I close the video chat and start an audio chat only, both ends can hear each other.
This is the same issue when trying to use a intel mac mini 1.5Ghz Core Solo and trying video chat with the iMac Core 2 Duo user. I am not able to verify that both intel Mac Mini's can see and hear each other as we only have one 10.6.2 webcam that works. Our other two only are recognized as a microphone.

Solved the issue on the mac mini 1.66 core duo. Still using the Quickcam 5000, but paired up a bluetooth headset to use as a microphone. That allowed video and audio to be sent from my end. Both parties could hear and see one another. Switched the sound input from the headset back to the Quickcam microphone and it worked. To make sure, I turned off bluetooth. I can now use video chat will video and sound using the Quickcam's built-in mic.

Router shuts down when Video chatting

I'm trying to solve a problem with my Aunt's iChat. She just switched to Comcast from DSL and has a combo cable/wireless router (I think netgear). Anyway, she all the sudden cannot chat with me it says no data has been received for 10 seconds. Once in a blue moon we can connect for a few seconds.
She can connect to my Stepmom and chat with her. I can also connect to my stepmom just fine.
Now, here's the weird part. When my Aunt does get a video chat going if we stress it any more by asking to screen share, etc. her router just dies, all the lights go black and it reboots. Has anyone seen this? It's so bizarre like it can't handle it and says, "OK, I'm done!".

I have not seen a Netgear do that.
1) Is the Mac Firewall set to Allow Specifics if she has Leopard.
2) Why on earth did she change to Comcast ?
3) Has she set the Netgear to something else other than UpnP ?
4) Has she set the WAN page stuff ?
It will be the DOS or SPI setting on this page that needs disabling to stop the 10 sec error problem
8:46 PM Sunday; January 6, 2008

Why does audio not work when video chatting?

For some reason the audio doesn't work when I video chat (skype and oovoo) The person can hear me but I can't hear them. How do I fix?

Check to see that your little one did not by accident get something (anything) in the headphone jack. If there is debris in there (and it doesn't take much) it will make your device think a set of headphones is jacked in and you won't be able to hear through speakerphone or handset.
While holding it with the jack down, blow across the jack and tap gently. It often will dislodge whatever is in there.
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If someone successfully helped you with an issue, say thank you by clicking "kudos" in their post and clicking the star.
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If your issue has been solved, please mark the post that solved it for you!

"Invalid IP adress" message when video chat failed

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