Invalid license error

Creative Cloud install tells me my edu-card license number is invalid and to contract support, but the contact support link takes me back to the sign in page. How do I contact support?

Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

Similar Messages

LMS 3.2 Invalid license error.

Hi there
I recently installed LMS3.2 in the setup process it asked me for the *.lic file which I provided. I then installed diffrent updates and patches for LMS. LMS is working int the common services tab. but anything else gives me a error: The license file is invalid. Please click this link for information about obtaining a valid purchase license or click here for current licensing information Otherwise, please contact your Cisco representative for purchasing information.
Can anyone give me a tip on how to fix this error and get all the modules working. The license is a full license for all the add ons.
Regards

you need to have to original license file
go to NMSROOT\etc\licenses and backout all the .lic files;
restart dmgtd (on Windows)
net stop crmdmgtd
net start crmdmgtd
after this procedure you should be able to login and re-install the original license file under
Common Services > Server > Admin > Licensing

Invalid license after moving software to a new computer; old version disengaged

I bought a new MacBook Pro. I copied PhotoShop Elements 10, along with other software, from my old Mac and added it to the new one. I got a request on the new Mac to enter the license. I did that and receive notice that the license was invalid. Some investigation revealed that I did not have permission to use the software on two computers. I disengaged the software on the old Mac. I'm still getting a request for the license, but every time I enter it, I get the same invalid license error message. I have emptied the cache and dumped cookies on my browser. What else can I do?
Any help much appreciate; thanks!

Your license does allow the use of the software on two computers. The problem is that you can never, never move an installed version of PSE. PSE is not a tidy package like most mac apps; its installer strews stuff all over your hard drive and you can never hope to get all the necessary bits and bobs. You must ALWAYS install PSE from scratch on a new machine.
By attempting to move it, you have made a lot more problems for yourself. Now you will need to download and run this:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
After which you can go around and manually remove all the PSE bits you've brought over. Look not only in Applications, but also in hard drive>library>Application Support>Adobe and also in your username>library>preferences. (You can't use spotlight to search. It's programmed to skip these kinds of files.)
After that you can reinstall from scratch.

Quicklaunch invalid license

I purchased Quicklaunch on my 9810 several weeks ago and have been using it fine. Today, when I try to use Quicklaunch, it asks for the registration code which is pre-populated and is the same as I got when I installed it. When I click activate, after a very long pause, I get an invalid license error. I have reinstalled Quicklaunch and tried to re-activate it, but no joy. Am I forced to pay for the upgrade to v4.0 to continue to use it even though I don't want the upgrade and have paid for the version I use?

Just to follow up with this, I got an email response from Nikkisoft saying that their authentication server was down and I should try to authenticate the application again and it worked. Nothing sinister going on, just technical difficulties. I was impressed with the timely response I got.

I want to activate my windows 2008R2 64bit server getting error message is invalid license key

i download the windows 2008R2 64bit media from microsoft site and install it after that try to activate my key but error message coming invalid license key. pls help me.

if you are using a key and download form same area of the license ports you may just have a corrupt down load you can try to download again, or if you burnt the disk try buring a new copy at a slower speed. otherwise you should call your Microsoft licensing
professional to make sure the order went through as expected and you are downloading the proper image.
I don't think you can buy a 2008 r2 license anymore so I also assume you purchased 2012 r2 licensing and are you using a 2008 r2 key? the 2012 r2 key will not work with downgraded OS you need to get the key that matches the os from the licensing portal.

License error, Invalid host IP

I have following problem when I try to start my server. The license.bea
file is in the bea home dir.
$$$$$$$$$$$$$$$$ License Exception $$$$$$$$$$$$$$$$
Unable to start WebLogic Server!!
WebLogic: license error, Invalid host IP
$$$$$$$$$$$$$$$$ License Exception $$$$$$$$$$$$$$$$
I have tried todo this:
[root@vsdrift bea]# java -Dbea.home=/home/bea/bea utils.showLicenses
java.lang.NoClassDefFoundError: utils/showLicenses
[root@vsdrift bea]#
Also this:
[root@vsdrift bea]# java utils.myip
java.lang.NoClassDefFoundError: utils/myip
So I cannot see my IP and I cannot show licens info. Is there some kind
of environment variable I can set so I can run the utilities?

Hi,
Looks like you are using IP based license file.
Go through the below docs and get a license which is not bound to any IP address and use it.
Unable To Start Weblogic - BEA-000383 A critical service failed. The server will shut itself down (Doc ID 1430344.1)
After OS was patched, IP-Based Licenses Fail With Error Message "WebLogic: license error, Invalid host IP" (Doc ID 847570.1)
Thanks,
Sharmela

Netpoint Error: Invalid License

I am receiving an 'Netpoint Error: Invalid License' when trying to lauching the netpoint web application
Error Detail: License has been altered or was not signed for current assembly
Any hint about what is causing this error
Sincerely
Riade Asleh

Yes, I have put the license file in the bin
I have not opened the license file
Sincerely yours
Riade Asleh

Error 6- Invalid Licensing Product

So I copied all of my adobe Photoshop files from one computer to another. But the thing is when I try to use the installer/application It says i may need to restart my computer and that I may have an invalid license product. The thing is though I got it from my old computer. It is a really old version of Photoshop. its Photoshop elements 8.0. But when I double click the folder and go into the application it gives me error 6. This is really frustrating to me because,,1) I do not have the serial number with me, and 2) I already payed for it. All the dll files are on the computer though, so is it even necessary to run the application? or should i just go get a shortcut? HELP!?!?!

Hi Mela,
Please try the below mentioned links
MAC OS: http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
WIN :http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
Thanks!
Atul Saini

Invalid License Data,Reinstall is required error in sequencing SQL server 2012 in APPV

Hi ,
I am trying to sequence SQL 2012 in 4.6 SP1 Sequencer ,with the following components selected in SQL.
1. Client Tools Backward Compatibility
2.Documentation Components
3. Management Tools - Basic
4. Management Tools -Complete
Sequencing Part goes fine. But in client when i launch the management studio it says that "Invalid
License Data,Reinstall is required"
requesting to you please help us to resolve the issue.!
Thanks -
Aditya Halder

There's a visual studio run time which needs to be installed locally.
Launch the install for SQL 2012, when it extracts the install media, it drops them into a randomly generated folder under C:\ grab the vssetup. Ensure that's installed locally on your machine
That was enough to get it to work for me BUT I believe, since I sequenced, something changed with an update and now there's some other steps required. Peter S, shared this with me. Try these steps:
Under HKEY_CLASSES_ROOT there's a Licenses registry key. If there's a value remove the value, do not delete the key, leave it there, if it doesn't exist create it. Set the virtualization level as Overwrite in the.
Create a PRE-LAUNCH Script which runs:
“VFS\ProgramFilesX86\Microsoft Visual Studio
10.0\Common7\IDE\DDConfigCA.exe” inside the package*. This creates the
machine related license key inside the App-V environment.
PLEASE MARK ANY ANSWERS TO HELP OTHERS Blog:
rorymon.com Twitter: @Rorymon

App-V 5 Adobe Creative Cloud (CC) Enterprise Licensing Error 213:19

Hello, I've posted this on Adobe forums but also posting here to see if anyone else has experienced/overcome this issue.
I'm attempting to create an App-V 5 sequence for Adobe Creative Cloud Enterprise software, but I appear to be getting licensing errors when launching the App-V sequence.
From what I understand in Adobe Create Cloud Enterprise, the licensing restrictions which tie the license to the machine have now been removed so that the base packages can be created with serial numbers and can be included within build images etc as opposed
to creating a trial package and then using a serialization file at install/launch time.
To start with I've created a package using the Adobe Creative Cloud Packager tool (CCP) for just the Illustrator CC application which includes the serial number. I've then sequenced this package using App-V 5 SP1.
When I run this app-v sequence on a test machine , Illustrator loads but I end up with a 213:19 error. Looking in the amt3.log the full error is
09/24/13 16:58:35:478 | [ERROR] | | | | SLCoreService | | | 5624 | error deleting bad mkey:
09/24/13 16:58:35:478 | [ERROR] | | | | SLCoreService | | | 5624 | Could not load machine key
09/24/13 16:58:35:478 | [ERROR] | | | | SLCoreService | | | 5624 | License store synchronization took 14.6 ms and return "License Store Access Failure: Machine key cannot be deleted (213:19)".
09/24/13 16:58:35:539 | [INFO] | | | | ALM | | | 5624 | _time_: (func: ALM_License_SilentValidate, duration: 0.078 sec)
09/24/13 16:58:35:539 | [INFO] | | | | ALM | | | 5624 | _info_: ALM_License_SilentValidate return license status: Invalid and error: 213 : 19
09/24/13 16:58:35:539 | [ERROR] | | | | ALMService | | | 5624 | ERROR: License_Check error 213:19. (Errno = 2)
I've tested out modifying permissions on the following folders within the app-v package under root but this has no effect.
C:\Program Files\Common Files\Adobe\Adobe PCD\
C:\ProgramData\Adobe\SLStore
I've also tried creating a package using a trial licence and then using the adobe_prtk.exe tool to serialize the product at launch (startprocess event in userconfig file) with no success.
Anyone tried this or have any ideas?

Hello, thanks for the reply.
I have read those articles (multiple times :-)) I've installed the required c++ redistributables on the sequencer and also on the test machines.
I'm not getting any errors being reported in the App-V eventlogs.
I initially used the adobe_prtk.exe tool to serialize the app-v application at launch via startprocess in the userconfig file as shown. This runs but it doesn't work around this issue.
<UserScripts>
      <StartProcess RunInVirtualEnvironment="true">
        <Path>[{AppVPackageRoot}]\..\Scripts\adobe_prtk.exe</Path>
        <Arguments>--tool=VolumeSerialize --provfile=[{AppVPackageRoot}]\..\Scripts\prov.xml</Arguments>
        <Wait RollbackOnError="true"/>
<ApplicationId>[{AppVPackageRoot}]\Support Files\Contents\Windows\Illustrator.exe</ApplicationId>
      </StartProcess>
    </UserScripts>
Following that I read that AAMEE 3.1 removed the (http://blogs.adobe.com/oobe/2012/09/aamee-3-1or-why-puffer-fish-is-a-delicacy.html) machine to license issue
therefore allowing packages to be created using serial numbers and to be included within build images.
As I'm packaging Creative Cloud (not CS6), I'm assuming this has been carried into the Creative Cloud Packager for Enterprise which now must be used.
Any other ideas appreciated.

Youtube Facebook Google etc, Invalid URL error

For many years now I've been putting up with a CONSTANT lingering problem with my Mac OS. These (on a very regular basis) irritating, "Invalid URL" errors.
The picture that you see below is an example of my problem. This example of a Youtube video giving me an error is from a recent article on www.macrumors.com.
Where the youtube video is supposed to be is just an Error. And as I scrolled down the page, all of the subsequent youtube videos had this same error.
So I went to youtube. After typing in the web address, I get the same error except that it fills the entire screen.
After about 20 minutes (of constant screen refreshes and data dumps within safari) the youtube videos finally loaded as if nothing was wrong (as you can see in the second photo).
Sometimes this problems lasts for 10 seconds. But normally it can take between 10 minutes to an hour to begin working again.
The other two websites that give me this same trouble is Google.com and Facebook.com. But Facebook being the most notorious. Not just because my actual facebook page won't load, but because of all of the news sites that load facebook garbage and coding searching for facebook. When the facebook ip address cannot be resolved, these annoying error pop-ups begin bombarding my screen. One minute facebook will work, and I'm reading down the newfeed, then all of the sudden nothing new will load. When I try to refresh the page, I get an error stating that it cannot load the page. Then I just have to wait.
As you can see from the picture below, Sometimes facebook just gives me an error that states, "Safari cannot open the page Facebook.com because Safari cannot establish a secure connection to the facebook server."
This happens EVERY single day. It's really just a crap-shoot whether or not I will be able to get onto Facebook.
Youtube is a little less often (usually happening about 3 or 4 times per week).
Google got so bad that I finally had to change my search provider to Bing, because Google almost never worked.
Has anyone else experienced these problems on their MAC?
I ask because I have 3 MAC computers. 2 Laptops and a MacPro tower.
And EVERY single one has this same problem.
This wasn't such a big deal; ie something I learned to live with... Up until I bought my wife (and Windows Vista convert) her new Macbook Air. And within an hour of booting that thing up for the first time, her Facebook errored out. And has done it pretty consistantly every day, at least twice, since then.
If anyone else has this problem, how did you fix it????????

Here are the results:
I hope someone can make heads or tails out of this.
And please keep in mind that in the past I have completely wiped and reinstalled after reformatting and within an hour or 2 I get the same errors on the these websites.
Start time: 23:05:23 06/15/14
Model Identifier: MacBookPro5,5
System Version: OS X 10.9.3 (13D65)
Kernel Version: Darwin 13.2.0
Boot Mode: Normal
Time since boot: 49 minutes
FileVault: FileVault master keychain appears to be installed
Diagnostic reports
   2014-05-19 UserEventAgent crash
   2014-05-23 qmasterqd crash
   2014-05-26 qmasterqd crash
   2014-06-02 DivX Player crash
   2014-06-02 PluginProcess crash
   2014-06-02 com.apple.WebKit.WebContent crash
   2014-06-02 com.apple.WebKit.WebContent crash
   2014-06-02 com.apple.WebKit.WebContent crash
Log
   Jun 13 01:43:18 AFP_VFS afpfs_dead: called on vfsid 4
   Jun 13 01:43:18 ASP_TCP CancelPendingReqsWithID : Adding the invalid vfsid 4 and counter is 0 to the list
   Jun 13 01:43:18 ASP_TCP CancelOneRequest: cancelling slot 15 error 89 reqID 2801 flags 0x29 afpCmd 0x45 so 0xffffff801586fca0
   Jun 13 01:43:18 ASP_TCP CancelOneRequest: cancelling slot 16 error 89 reqID 2802 flags 0x29 afpCmd 0x22 so 0xffffff801586fca0
   Jun 13 01:43:18 ASP_TCP CancelOneRequest: cancelling slot 17 error 89 reqID 2803 flags 0x29 afpCmd 0x22 so 0xffffff801586fca0
   Jun 13 01:43:18 ASP_TCP CancelOneRequest: cancelling slot 18 error 89 reqID 2804 flags 0x29 afpCmd 0x22 so 0xffffff801586fca0
   Jun 13 22:40:53 AFP_VFS afpfs_DoReconnect: Max reconnect time: 30 secs, Connect timeout: 15 secs for /Volumes/Storagedisk_6_1TB
   Jun 13 22:41:28 AFP_VFS afpfs_dead: called on vfsid 3
   Jun 13 22:41:28 ASP_TCP CancelPendingReqsWithID : Adding the invalid vfsid 3 and counter is 0 to the list
   Jun 13 22:41:28 ASP_TCP CancelOneRequest: cancelling slot 20 error 89 reqID 10889 flags 0x29 afpCmd 0x22 so 0xffffff802230a058
   Jun 13 22:41:28 ASP_TCP CancelOneRequest: cancelling slot 21 error 89 reqID 10890 flags 0x29 afpCmd 0x22 so 0xffffff802230a058
   Jun 13 23:26:04 process Preview[95635] caught causing excessive wakeups. Observed wakeups rate (per sec): 744; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45020
   Jun 14 00:16:15 process Preview[2207] caught causing excessive wakeups. Observed wakeups rate (per sec): 2593; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45020
   Jun 14 00:17:23 process Preview[2339] caught causing excessive wakeups. Observed wakeups rate (per sec): 1991; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45210
   Jun 14 02:45:19 process QuickLookUIHelpe[4321] caught causing excessive wakeups. Observed wakeups rate (per sec): 189; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45586
   Jun 15 00:44:53 msdosfs_fat_uninit_vol: error 6 from msdosfs_fat_cache_flush
   Jun 15 00:46:08 jnl: disk3s1: replay_journal: from: 283136 to: 1024512 (joffset 0x7a000)
   Jun 15 00:46:12 jnl: disk3s1: journal replay done.
   Jun 15 01:37:24 jnl: disk3s1: do_jnl_io: strategy err 0x6
   Jun 15 01:37:24 jnl: disk3s1: write_journal_header: error writing the journal header!
   Jun 15 01:37:24 jnl: disk3s1: close: journal 0xffffff8013ac5c20, is invalid. aborting outstanding transactions
   Jun 15 01:37:26 jnl: disk3s1: replay_journal: from: 367616 to: 1361408 (joffset 0x3f000)
   Jun 15 01:37:27 jnl: disk3s1: journal replay done.
   Jun 15 10:33:57 process qmastercc[163] caught causing excessive wakeups. Observed wakeups rate (per sec): 1016; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 59722
   Jun 15 22:20:37 process smcFanControl[246] caught causing excessive wakeups. Observed wakeups rate (per sec): 324; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 46105
kexts
   com.squirrels.airparrot.framebuffer (3)
Daemons
   org.macosforge.xquartz.privileged_startx
   com.oracle.java.Helper-Tool
   com.microsoft.office.licensing.helper
   com.google.keystone.daemon
   com.adobe.fpsaud
Agents
   org.macosforge.xquartz.startx
   com.oracle.java.Java-Updater
   com.hp.help.tocgenerator
   com.google.keystone.system.agent
   com.divx.update.agent
   com.divx.dms.agent
   org.w0lf.cDock
   com.adobe.ARM.UUID
launchd
   /System/Library/LaunchAgents/com.apple.AirPortBaseStationAgent.plist
             (com.apple.AirPortBaseStationAgent)
   /Library/LaunchAgents/com.divx.dms.agent.plist
             (com.divx.dms.agent)
   /Library/LaunchAgents/com.divx.update.agent.plist
             (com.divx.update.agent)
   /Library/LaunchAgents/com.google.keystone.agent.plist
             (com.google.keystone.system.agent)
   /Library/LaunchAgents/com.hp.help.tocgenerator.plist
             (com.hp.help.tocgenerator)
   /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
             (com.oracle.java.Java-Updater)
   /Library/LaunchAgents/org.macosforge.xquartz.startx.plist
             (org.macosforge.xquartz.startx)
   /Library/LaunchDaemons/com.adobe.fpsaud.plist
             (com.adobe.fpsaud)
   /Library/LaunchDaemons/com.apple.aelwriter.plist
             (com.apple.aelwriter)
   /Library/LaunchDaemons/com.google.keystone.daemon.plist
             (com.google.keystone.daemon)
   /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
             (com.microsoft.office.licensing.helper)
   /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
             (com.oracle.java.Helper-Tool)
   /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist
             (org.macosforge.xquartz.privileged_startx)
   Library/LaunchAgents/com.adobe.ARM.UUID.plist
             (com.adobe.ARM.UUID)
   Library/LaunchAgents/com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID. plist
             (com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID)
   Library/LaunchAgents/org.w0lf.cDock.plist
             (org.w0lf.cDock)
Bundles
   /System/Library/Extensions/APExtFramebuffer.kext
             (com.squirrels.airparrot.framebuffer)
   /System/Library/Extensions/hpPlugInInit.kext
             (com.hp.scanner.PlugInInit)
   /System/Library/Extensions/hpPlugInInit.kext/Contents/Resources
             (com.hp.scanner.PlugInInit)
   /System/Library/Extensions/ssuddrv.kext
             (com.devguru.driver.SamsungComposite)
   /Library/Audio/Plug-Ins/Components/Ambience.component
             (com.smartelectronix.magnus.Ambience)
   /Library/Audio/Plug-Ins/Components/ARIA Player AU.component
             (N/A)
   /Library/Audio/Plug-Ins/Components/SmartMusicSoftSynth.component
             (com.makemusic.audiounit.smartmusicsoftsynth)
   /Library/Audio/Plug-Ins/VST/ARIA Player VST Multi.vst
             (N/A)
   /Library/Audio/Plug-Ins/VST/ARIA Player VST.vst
             (N/A)
   /Library/Internet Plug-Ins/DivX Web Player.plugin
             (com.divx.DivXWebPlayer)
   /Library/Internet Plug-Ins/Flash Player.plugin
             (N/A)
   /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
             (com.google.googletalkbrowserplugin)
   /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
             (com.oracle.java.JavaAppletPlugin)
   /Library/Internet Plug-Ins/o1dbrowserplugin.plugin
             (com.google.o1dbrowserplugin)
   /Library/Internet Plug-Ins/OVSHelper.plugin
             (com.divx.OVSHelper)
   /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
             (com.microsoft.sharepoint.browserplugin)
   /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
             (com.microsoft.sharepoint.webkitplugin)
   /Library/Internet Plug-Ins/Silverlight.plugin
             (com.microsoft.SilverlightPlugin)
   /Library/Internet Plug-Ins/SurveillanceClient.plugin
             (com.boxdeng.xvmsplugin)
   /Library/PreferencePanes/Flash Player.prefPane
             (com.adobe.flashplayerpreferences)
   /Library/PreferencePanes/HP Scanjet.prefPane
             (com.hp.scanjet.prefs)
   /Library/PreferencePanes/JavaControlPanel.prefPane
             (com.oracle.java.JavaControlPanel)
   /Library/QuickTime/CanonMJPEGAVI.component
             (jp.co.canon.MJPEGAVIExporter)
   /Library/QuickTime/CanonMJPEGAVIDec.component
             (jp.co.canon.CanonMJPEGAVIDec)
   /Library/QuickTime/CanonText.component
             (jp.co.canon.Text)
   /Library/Spotlight/Finale.mdimporter
             (com.makemusic.MDImporter.Finale)
   Library/Address Book Plug-Ins/SkypeABDialer.bundle
             (com.skype.skypeabdialer)
   Library/Address Book Plug-Ins/SkypeABSMS.bundle
             (com.skype.skypeabsms)
   Library/Caches/com.apple.Safari/Extensions/AdBlock.safariextension
             (com.betafish.adblockforsafari)
   Library/Caches/com.apple.Safari/Extensions/ExifExt.safariextension
             (de.phriedrich.exifext)
   Library/Caches/com.apple.Safari/Extensions/My eBay Manager-2.safariextension
             (com.ebay.safari.myebaymanager)
   Library/Caches/com.apple.Safari/Extensions/Social Fixer.safariextension
             (com.socialfixer)
   Library/Caches/com.apple.Safari/Extensions/Turn Off the Lights.safariextension
             (com.stefanvd.turnoffthelights)
   Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
             (com.Google.GoogleEarthPlugin.plugin)
   Library/Internet Plug-Ins/WebEx64.plugin
             (com.cisco_webex.plugin.gpc64)
   Library/ScriptingAdditions/EasySIMBL.osax
             (com.github.norio-nomura.EasySIMBL.osax)
dylibs
   /usr/lib/libdvdcss.2.dylib
Contents of /etc/ssh_config
    Host *
      SendEnv LANG LC_*
   Host *
       XAuthLocation /opt/X11/bin/xauth
Font issues: 41
Listeners
   launchd: afpovertcp
   launchd: microsoft-ds
   launchd: ssh
   kdc: kerberos
   nfsd: 1023
   rpc.statd: exp1
   rpc.lockd: 1017
   rpcbind: sunrpc
   rpc.rquot: garcon
Wi-Fi
   link auth: wpa-psk
User login items
   iTunesHelper.app
   smcFanControl
   Auto Mute.app
   SurplusMeterAgent.app
   RightZoom.app
   SpeechSynthesisServer.app
Hidden apps
   .magicJack/Softphone/magicJack.app
   .magicJack/Softphone/splash.app
Restricted files: 2584
Safari extensions
   ExifExt
   Turn Off the Lights
   My eBay Manager
   AdBlock
   Social Fixer
Elapsed time (s): 387

LV Report Generation Toolkit for Microsoft Office says "This VI or item belongs to a library that is expired or invalidly licensed"

I have downloaded the LV Report Generation Toolkit for Microsoft Office for evaluation with LabVIEW 2010. The examples for the Help get many errors, including "The subVI is not executable. You must fix all errors in the subVI before this VI can run." and "This VI or item belongs to a library that is expired or invalidly licensed".
I selected that I wanted to evaluate the toolkit instead of putting an activation code during installation. Installation went OK.
How can I get the examples in this LV Toolkit to Run so that I can evaluate it?
Solved!
Go to Solution.

Also when I place the MS Office Report function in my block diagram, I get: "Unable to View Properties" popup message and no Contextual Help on the function.
How can I get these RGT function to work properly so that I can evaluate the toolkit?

UCCX 8.5.1 SU3 agent get license error on signon

Hi,
Having an intermintent issue on UCCX 8.5.1 SU3 w/CUCM 8.6.2 SU2.
From the agent debug logs, the day before the closing of CAD doesn't shutdown nicely it looks like (user did not report any errors at end of day when they shut down). The next morning they get licensing error when they try to log in and relaunch CAD 2-3 times then they can log in.
The CAD version is correct and the LRM logs from server don't show this agent attempting to log in during the error, and the LRM log file only shows a successful log in from this agents PC IP address on the successful login. I restarted the LRM service to see if it helps today. Single UCCX server (no HA).
AGENT DEBUG LOGS:
2013-03-18 18:09:19:128 WARN DESK2121 Unable to write agent state change to RASCAL: GID=1363615138 Error=CORBA error.
2013-03-18 18:09:20:267 WARN DESK2126 Unable to write call data to RASCAL: GID= 1363615138 Error=Client recovering connection to server
2013-03-18 18:09:44:821 WARN DESK2018 Unable to update wrapup data to RASCAL: GID=1363615138 Error=Client recovering connection to server
2013-03-18 18:09:44:821 WARN DESK2121 Unable to write agent state change to RASCAL: GID=1363615138 Error=Client recovering connection to server
2013-03-18 18:10:26:130 INFO DESK1004 RASCAL auto-recovery message received.
2013-03-18 18:10:26:161 INFO DESK1141 RASCAL Server Feature auto-recovery message received.
2013-03-18 18:15:06:259 WARN STD3000 Get registry key <MTS_CitrixInstall> under path <SOFTWARE\Calabrio\CAD\Site Setup>. Object not found: <2:The system cannot find the file specified.>.
2013-03-18 18:15:07:336 INFO SOCKET0000 <CADEEMConnector> service on port <59015> has started.
2013-03-18 18:15:10:112 INFO VOIP4005 Desktop monitoring disabled for extension [1047].
2013-03-18 18:15:11:782 ERROR DESK3007 Chat DropUser failed.
2013-03-18 18:15:11:782 INFO DESK1053 Remaining time <2000>
2013-03-18 18:15:11:782 INFO DESK1054 We received AS_LOGOUT so close CAD window.
2013-03-18 18:15:12:187 INFO DESK1049 Releasing Agent License...
2013-03-18 18:15:12:203 ERROR DESK3113 Unknown exception while releasing the license(s)
2013-03-18 18:15:12:484 INFO STD0005 Client <Calabrio LDAP> disconnected from service at <10.1.1.10>.
2013-03-18 18:15:12:593 INFO DESK1006 LDAP auto-recovery message received.
2013-03-18 18:15:12:593 ERROR FCCC2009 Unexpected exception (Unexpected exception in Chat client service thread).
The next morning, when they log in..
2013-03-19 09:59:09:009 INFO LC0007 Invalid Value.
2013-03-19 09:59:09:009 INFO LC0007 Invalid Value.
2013-03-19 09:59:09:025 INFO LC0007 Invalid Value.
2013-03-19 09:59:09:025 INFO LC0007 Invalid Value.
2013-03-19 09:59:09:025 INFO LC0007 Invalid Value.
2013-03-19 09:59:09:025 INFO LC0007 Invalid Value.
2013-03-19 09:59:09:072 INFO STD0000 Starting preference change event dispatch thread.
2013-03-19 09:59:10:179 INFO LC0000 Connected to Calabrio LDAP server on <10.1.1.10>.
2013-03-19 09:59:10:179 INFO STD0004 Client <Calabrio LDAP> connected to service at <10.1.1.10>.
2013-03-19 09:59:10:382 INFO DESK1122 Get Update Flag from LDAP successfully.
2013-03-19 09:59:10:554 INFO SPUD0000 Successfully launched update from <C:\Program Files\Common Files\CAD\bin\update.exe>.
2013-03-19 09:59:18:488 ERROR DESK3109 Could not obtain license from LRM.
2013-03-19 09:59:19:600 ERROR DESK3113 Unknown exception while releasing the license(s)
2013-03-19 09:59:19:600 ERROR DESK3113 Unknown exception while releasing the license(s)
2013-03-19 09:59:19:614 INFO STD0005 Client <Calabrio LDAP> disconnected from service at <10.1.11.10>.

Hi,
DESK3109 Text: Could not obtain license from LRM.
Type: Error
Add’l Info: LRM is not running.
Action: check if the server is running
DESK3113 Text: Unknown exception while releasing the
license(s)
Type: Error
Add’l Info: LRM is not running
Action: check if the server is running
FCCC2009 Text: Unexpected exception.
Type: Fatal
Add’l Info: CTIOS API waitforsingleobject fails.
Action: Check system resource availability (CPU and
memory).
Reference:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/reference/guide/cad85ccxecd.pdf
I would suggest you to please restart the UCCX servers or LRM service specifically in your maintainance window and see if it helps.
Thanks,
Anand
Please rate helpful posts !!

SAP NW CE 73 trail version license key installation shows invalid license

Hi,
I have installed SAP NW CE 73 trail version in my system.
It installed successfully, after I try to install license key using NWA it shows no valid license found.
Every time after restart it works 10-15 min after that it shows same error message (no valid license found).
Let me know how to solve my issue.
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Amith.

Hi Amith,
Check these note for self help:
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Invalid License Key need help

I just installed kodo 3.0.1 using the windows installer, I also asked it to
install it in JBuilder9.
Then when I went into JBuilder I saw the Configure KODO JDO under tools
menu,
when I click on this selefction the dialog comes up OK
but when I try to close / OK this dialog I get an invliad license message.
One mistake I did was that I satarted JBuilder9 before I updated the
kodo.properties file.
I closed JBuiulder and then updated the properties file and tried Jbuyilder
again and got same invalid license message.
Can you tell me how to fix this ?
Thanks
Mousa Shaya

Thanks
It wasn't clear from the documentation that I needed to do that. I am using
3.0.0 docs and maybe that was the problem.
Anyway I had added the license to the properties file and as you mentioned I
added it to the General Tab and that solved the problem . I didn't see any
project tabs.
Thanks
Mousa
"Marc Prud'hommeaux" <[email protected]> wrote in message
news:[email protected]..
Mousa-
There may be two separate tabs ("Project" and "Global"), both of which
contain a license key field. If you enter the license key into both
there fields, do you still get the error?
If so, what exactly is the error?
In article <bteg4f$ecn$[email protected]>, Mousa Shaya wrote:
I just installed kodo 3.0.1 using the windows installer, I also asked it
to
install it in JBuilder9.
Then when I went into JBuilder I saw the Configure KODO JDO under tools
menu,
when I click on this selefction the dialog comes up OK
but when I try to close / OK this dialog I get an invliad licensemessage.
>>
One mistake I did was that I satarted JBuilder9 before I updated the
kodo.properties file.
I closed JBuiulder and then updated the properties file and triedJbuyilder
again and got same invalid license message.
Can you tell me how to fix this ?
Thanks
Mousa Shaya
Marc Prud'hommeaux [email protected]
SolarMetric Inc. http://www.solarmetric.com

Invalid license error

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