Invalid password when trying to connect to wireless internet

I have just bought a 20 inch iMac and am having troubling connecting to the wireless internet in this house. My mac address has been added to the administrators network and she has given me the password but it comes back invalid. I am putting it in in lower case, exactly as it is written. I have gone thru network diagnostics etc. but still does not work. I went into Airport Utility but it couldn't find anything and asked me to rescan.
Is there anyone out there that had a similar problem, or can anyone help. At the moment I am using the internet via their ethernet cable in someone else's room, but would like to use wireless in my own room.

If you are entering the correct password, then I can only assume that your MAC is incorrect in the router.
Your Mac has two MAC addresses - one for Ethernet and a different one for WiFI. Be sure that your WiFI MAC is the one added to the router for WiFi

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