Invalid Product Code for Windows 7

I recently purchased a laptop from BB that has Windows 7 already installed on it. However, it keeps asking for the product key and the one on the label on my computer is coming up "invalid". any help/suggestions would be greatly appreciated!

I don't think I follow.... The sticker contains the windows 7 product key. Some customers confuse this with microsoft office and when it asks for a key they think it is the one on the sticker because it says microsoft. The computer in general should not be asking for the product key as they come pre activated.
Crystal
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Where can I find the Product Code for Windows Office Home Edition after a recovery? Without disk.

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If it came pre-installed as the full version, then you should have received the product code with your paperwork when you purchased the notebook. Unfortunately there is no way to recovery the product key from the previous version of Windows that you had installed.
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To change asccount information see:
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Hi lintonm86921521,
I can understand your concern & will guide you through this.
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Go to Solution.

Hi mpweinberg,
Welcome!
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If you find a post helpful and it answers your question, please click the "Accept As Solution" button.
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Microsoft MVP - Consumer Security
SpywareHammer

Does Microsoft provide list of patch name, kb number, patch and product code for released hotfixes?

Hi,
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As much as you may not like it: Talk to support. If you feel you're not getting the answers you want, escalate the case to the next operator level. You can also try to create a support case and post the case number over at the Download, Install & Setup forum which is monitored by Adobe staff. And finally, also try the web chat.
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Hi,
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Welcome to Subscriber Downloads
https://technet.microsoft.com/en-US/subscriptions/securedownloads/hh442904#searchTerm=Windows%208.1%20Enterprise&ProductFamilyId=0&Languages=en&PageSize=100&PageIndex=0&FileId=0
Regards,
Yolanda
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Invalid Activation Key Code for Windows 7

Re: CSOxxxxxxxxxx (IBM)
: Lenovo pt/#-57Y2911
I purchased a T500 with VISTA and upgraded to Windows 7 (pt/#-572911), purchased from Lenovo. Installed it as directed and now Microsoft has monitored the software as it is on my computer and they are saying it is not a valid Key Code. One Key Code came with the new disc that was mailed to me and it was not working as I placed it in the BOX. So Lenovo e-mailed me another Key Code and I have been operating Windows 7 for about a Month and now I'm being told once again that the Key Code is in error.
I spoke with IBM by phone on Friday (12-12-09) and was told by a fellow named P that I was being asked for the Key Code to Microsoft Office 2007 and tonight (12-13-09), Saturday, I'm finding out that the Key Code wanted is for Windows 7 and not Microsoft Office!
I hope there is someone credible with Lenovo that will follow up on this matter...the phone number given me by e-mail is (866-968-4465). The person (P) there was of no help! I still have a copy of the e-mail, to prove my case.
Please help!
I do not like this kind of situation! And I hope not to have to give Lenovo a bad name; I spent a lot of money!
Note from Moderator: Employee identification removed as per the forum rules.

LAY wrote:I hope there is someone credible with Lenovo that will follow up on this matter
Welcome to the forum!
While there are a few Lenovo employees roaming around in here helping out on a volunteer basis, this is not an official support channel with dedicated Lenovo support personnel assigned to it. Instead, this is designed to be a user-to-user support and discussion forum. You may or may not get an answer directly from one of the Lenovo employees as there are way more of us than them and all of them, even Mark, have full-time jobs doing other things.
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Invalid Product Code for Windows 7

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