Invalid Product Key

I bought CS6 last month and i've been trying to download the full version for a month now. When I go to the website to enter my product key it says it's invalid?!

Which exact Adobe product did you purchase? There are many which include the term "CS6".
Where are you getting the product key (serial number) from?
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

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HP 4540s Invalid Product Key in answer file, Win 8 x64

I baught 3 HP 4540s i5 laptops loaded all the same way and 1 is giving me uphill. When installing Windows 8 x64 I get to Select Region and Language, see the drive and select install.Installing windows Screen comes up and finishes "Getting files ready for Instalation".After that I get a error message:"The unattended answer file contains an invalid product key. Either remove the invalid key or provide a valid product key in the unattend answer file to proceed with Windows Instalation" I tried to install with all 3 of the discs that came with the different laptops and same error. Only thing changes was I added aditional 4GB RAM (Corsair Value Select CMSO4GX3M1A1333C9), and swopped out the HDD with a OCZ Vector 128GB SSD. Any ideas as to what and where the problem lies?

Ran into the same issue. Same error message on a new Elitebook 9480m. Saw this post and realized I had added CrucialRAM too. So removed the RAM and restarted the installation and it proceeded without an issue. Weird but true. Thank you for sharing your experience as it helped me. HP take note and address this issue please. Mhzman

Microsoft Office 2008 Invalid Product Key (PID)

Hey all, i have just updated my Office for Mac Software which said that the update was "critical".
After re-starting my Mac and clicking in MS Word the message reads: "Office for Mac has determined that your product key is invalid". My product key is Genuine as i am one of three registered users after purchasing the Student and Teacher version. I cannot open any Office files and am furious to be honest that this can happen!
I have followed the following help on Mactopia but still cannot find these lines for putting into Trash: Can you please help me on this issue?
If your copy of Office 2008 was installed with an invalid product key, or if you mistakenly used the same product key to install Office 2008 on more than one computer, you must remove the invalid product key and enter a valid product key to use Office 2008.
In the Finder, select *_/Applications/Microsoft Office 2008/Office/OfficePID.plist_*, and then on the File menu, click Move to Trash.
Select *_/Users/username/Library/Preferences/Microsoft/Office 2008/Microsoft Office 2008 settings.plist*_, and then on the File menu, click Move to Trash.
On the Apple menu, click Restart.
After your computer restarts, open any Office 2008 application.
The Office Setup Assistant opens.
Accept the software license agreement, and then enter your valid product key.
The product key is located on the back of the Office 2008 for Mac DVD sleeve or on the back of the Install Guide.
Thank you in advance for your help and time!!!!!
Dave
Message was edited by: buddawave
Message was edited by: buddawave

This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office. Please post Office related questions on Microsoft's own forums for their Mac products.
http://www.officeformac.com/productforums

Invalid Product Key!!! Please help me???

I got my macbook less then a month ago and Microsoft office mac (home and student addition) was already installed on it. I can open word etc. from the desktop but as soon as I receive something over email it says i must enter my product key. Whenever I enter it, it says invalid key. I have located it of the back sleeve of the installation cd but still it does not work.
Please Help?

Hi Jess_Lindsay - As Office isn't an Apple product, your best option here is to post your question in the Office for Mac forum on Microsoft's site:
http://www.officeformac.com/productforums/

System Recovered - Invalid product key

I've just done a recovery, but it tells me that product key is invalid. I've used the Toshiba disk supplied with the computer.
Originally Basic was on, but the recovery disk is premium. Where can I get a key from?

Hi,
usually its impossible that, if you install a operating system from a toshiba recovery disk, a CD key is needed. You said, originally was Basic installed an on the recovery disk was premium. I dont think that a recovery media contains another version of Vista then which was preinstalled.
Are you REALLY sure that the disk which was used for recovery, is the same which was shipped with the machine?
Could you please tell which machine you own?
Greets

Invalid Product Key when upgrading to Win 8.1

I just upgraded from Windows 8 (which came pre-installed on my Twist) to Windows 8.1. This is supposed to be a free upgrade and all reviews recommend people do the upgrade.
However, my product key now is showing up as "blocked" and I can't activate Windows. I called Microsoft and all they can tell is that the key is invalid. I called Lenovo and all they can tell is that the keys they have only work on Windows 8.0, they don't have Windows 8.1 keys.
So, now I need to roll back to Windows 8.0, but the only way to do it is to do a clean re-install. Obviously, a huge problem, and I'll loose all my progams and settings.
Lenovo should let all their customers know that they SHOULD NOT upgrade to Windows 8.1 right now. And they need to find a solution to this ASAP.
I have 30 days when Windows will continue working, but after that it will lock up.
Solved!
Go to Solution.

No, I did not make any changes to either hardware or installed software. The upgrade process was the usual "go to MS website, click Update, wait for download to finish and start the update".
I did contact both MS tech support and Lenovo tech support. Neither could help. Lenovo tech support (I talked to them twice) was the one who told me that Win 8 product keys they have will not work with Win 8.1. They told me that I would need to reinstall Win8 from scratch and sent me the recovery disc set.
I was actually able to resolve this now. What I think happened is that Win8 key was coded somewhere in the laptop's bios and the new version of Windows was reading it incorrectly. There is a program that lets you extract OEM Windows product keys: : http://forums.mydigitallife.info/threads/29789-RW-Everything-Latest-News The program gives you the correct key. Once I entered that, I was able to activate Windows.

Microsoft Office Invalid Product key

hi i have a problem with microsoft office and also i have the cd. ok heres the problem i upgraded to mountain lion and then microsoft office got deleted to i installed it again with my cd but when i entered my product key it wont work.can some one help me?

When you called Microsoft Office support, what did they say?

Invalid product key code

hi, just bought my son a Satellite L500 for xmas, we are trying to set up emails and asks for the 25 key product code, however, when we enter the code it comes up with invalid last digit. Any thing I'm doing wrong ? Thanks

Satellite A505-S6960 (PSAP0U-007007B)
Downloads are here.
The B means the computer was refurbished by Toshiba.
I know you don't believe you have a trial edition. But that laptop would have been refurbished to its original state, which includes Microsoft Office Home and Student 2007 Edition, 60-day trial.
You should be able to activate the trial period this way.
Microsoft Office Home and Student 2007 60 day trial Activation
-Jerry

I have a product key but I can't downlaod the Creative Suite, it keeps saying I have an invalid prod

I have a product key but I can't downlaod the Creative Suite, it keeps saying I have an invalid product key. What do I do?

do you mean you're trying to install/activate an adobe product? or do you really mean you're trying to use a product key to download something?

Product Key for Microsoft Word is not working

I just recently purchased Microsoft word 2011 for my new Macintosh and the product key that you e-mailed me keeps showing up as invalid? What should I do?

Hi,
For issues about Invalid product key errors in Office for Mac 2011, you can refer to this kb below:
http://support.microsoft.com/kb/2390862/en-us
Please try the methods in this kb, verify that the correct product key is entered, troubleshoot the Operating System or obtain a replacement product key to try again.
If none of them helps, since we only provide support for Office for Windows in this forum, you should post the question to Office for Mac forum:
http://answers.microsoft.com/en-us/mac
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Melon Chen
TechNet Community Support

Info about Product key

I installed Visual Studio professional 2013 as a trail version.
After expiry of 30 days free evaluation, I am entering 25 character product key given by our college i.e.,from Microsoft DreamSpark for Academic Institutions. But after entering product key and applying it, showing the information 'You Have entered an invalid
product key'. I cant understand where the problem is from..Please help me...thanks in advance..

Hi,
Your Visual Studio 2013 has expired. We should register the Visual Studio for up to 90 days within 30 days after you install it. If you don't register the trial editions of Visual Studio Professional, Visual Studio Premium, and Visual Studio Ultimate within
30 days, the trial period expires 30 days after you install them.
For more information about Upgrade from a Trial Edition of Visual Studio please view:
http://msdn.microsoft.com/en-us/library/vstudio/gg442061.aspx
If you have any question about license, please call 1-800-426-9400, Monday through Friday, 6:00 A.M. to 6:00 P.M. (Pacific Time) to speak directly to a Microsoft licensing specialist, and you can get more detail information from there. You can also visit
the following site for more information and support on licensing issues:
http://www.microsoft.com/licensing/mplahome.mspx.
Best Regards,
Eric
Eric Tao
TechNet Community Support

Product Key error on Windows 7 Installation

Why do I get a product key error come up on installing windows 7 on Mac using bootcamp?I recently installed windows 7 on my macbook pro using bootcamp. I used windows 7 upgrade and when i got to the product key enter phase. It told me I had a invalid product key even though I just bought the windows 7. How do I fix this problem?

In order for the product key to work, you must upgrade from a previously installed version of Windows on a device that has already been formatted in NTFS. Boot Camp Assistant doesn’t format partitions in NTFS—it just sets the boundary for partitioning—and if you hit the format button with your upgrade version of Win 7, it will install files until it asks for the product key, but it won’t accept it. Hope this helps. Peace.

Office home and student 2013 product key

I did a System Reset on 7/28/2015. After that I lost Office Home and Student 2013 which I purchased and was installed on my laptop when I got it. I contacted HP and I was emailed an Office product key via email. I have entered it several times and even had a friend enter it. It will not activate the software. It says it is an invalid product key for a different version. I could not call HP today because I was away. Could I have received the wrong product key. Control Panel/Programs says Office is installed. But it will not open. I have been on HP's website and Microsoft's looking for answers. I certainly need help. Let this serve as a cautionary tale to others. ALWAYS – as I've always done before this – purchase the FULL VERSION of OFFICE – with the CD. Even though it costs more. It is worth the extra cost – to not have the headache I'm having with losing Office. Answers greatly appreciated – thanks.

Hi , Thank you for your update. You should not have to do a recovery to regain your Home Office. I suggest you contact Microsoft as they must have a record of your purchase and be able to help you. Have all your purchase information available for them to check. I provided contact link for Microsoft and a phone number. If you click on the contact Microsoft link, you should be able to contact them for assistance with this issue.Microsoft has a record someplace or you trial version would have expired. To answer your other question yes there are posts in the forum with a link to the recovery documents, but I am happy to provide them for you. HP PCs - Performing an HP system recovery (Windows 8) You will notice an option to backup your personal files to prevent data loss.. If you have not done a backup now is the perfect time.HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8) Once you have your Office software running again you may wish to consider creating an iso image for future use should the need arise.Here is a link from How-To Geek that will explain what that is. What You Need to Know About Creating System Image Backups For your convenience I am also providing HP PCs - Creating a Recovery Image on Discs or Saving a Recovery Image to a USB Flash Drive (Windows 8) Hope this helps!

Powerpoint,Excel,Word. Product key ?

Hello ..
I got my Mac for about a year now, all the Microsoft programs(Powerpoint,Excel,Word) were working fine until i downloaded the last update last night with this (Office for mac has determined that your product key is not valid )
Can someone tell me if my mac should come with the product key for the Office , because i don't remember entering any keys when i got my mac and it was working fine .. please help thank you and happy new year
Message was edited by: foamtech

Please find below the official Microsoft blurb relating to this issue:
'If your copy of Office 2008 was installed with an invalid product key, or if you mistakenly used the same product key to install Office 2008 on more than one computer, you must remove the invalid product key and enter a valid product key to use Office 2008.
1/ In the Finder, select /Applications/Microsoft Office 2008/Office/OfficePID.plist, and move it to the Trash.
2/ Select /Users/<username>/Library/Preferences/Microsoft/Office 2008/Microsoft Office 2008 settings.plist, and move it to the Trash.
3/ Restart.
4/ After your computer restarts, open any Office 2008 application. The Office Setup Assistant opens.
5/ Accept the software license agreement, and then enter your valid product key. The product key is located on the back of the Office 2008 for Mac DVD sleeve or on the back of the Install Guide.'
You will need to find your original product key/serial number before you can get it up and running again.
In the short term if you can't find it you can use OpenOffice It won't give you an alternative to Entourage but at least you will be able to open and work on existing Microsoft Office documents. If you create docs from scratch and are sending them to other people either in OpenOffice Menu/Preferences under Save set the docs to save in Windows XP etc format or Save As when saving your docs so that the recipient can open them in their copy of Word, Excel etc

XML errors message (Product key not found/Invalid) in SNC5.1

Hi,
I am working on SNC project which includes POC scenario.I have completed all the required configuration in R/3 4.6c and SNC5.1 system. The master data (mat, plant,vendor and Info records) are CIFed from R/3 to SNC, BP and MoT created in SNC. All the MD BAdIs are implemented in SNC. I am trying to post a PO from R/3 to SNC, IDOCS are successfully generated, PI has converted the IDOCS into XML messages, but i am getting XML error in SNC system (sxmb_moni) which states-
1) Product key 000000000123456 (category ID) not found
2) Item 00001: Product is missing or invalid
3) Order, item 00001: Product 000000000123456 does not exist
4) BOL processing failed. XML-message inbound processing has been terminated.
I am able to post the PO successfully in SNC Web UI which has alpha numeric product number (eg- 1120-110), but products with numerical value leading zeroes (eg- 000000012345) do not get posted. These product IDs give error in SNC sxmb_moni.
I have set up the output format of product number with 40.
Appreciate your help.
Is there any kind of configuration required for leading zeroes in any of the systems (R/3,PI or SNC)
Appreciate your help.
Regards,
Edited by: Dmohite on Jun 11, 2009 11:09 PM

Hi Bharath,
Were you able to over come the error for products in the XML message? I have same issue, can you please briefly point me in right direction?
I am facing the error message " Product key 0000000000xxxxxxx (category ID) not found". can you please briefly mention how did you resolve?
In my case, the XML message had product number '000000000070000598' and I tried to implement BAdI to make the product number appear as '70000598' and still it failed.
Thank you in advance
Best regards
Vivek
Thank you in advance.
Best regards
Vivek

Invalid Product Key

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