Invalid security certificate for my website host-they say the problem is Apple Safari and use Firefox instead

For the past few days, I keep getting an invalid security certificate in Safari whenever I select Edit My Site from my website homepage (http://annaporterartist.com), or whenever I select anything requiring a secure log in from my website host main page (FASO.com). I have contacted technical support at my website host (fineartstudioonline.com) and they say that this has been an intermittently recurring problem in Safari for years and they recommend that I use Firefox instead. As proof of this they emailed a link to an Apple Support discussion, but it was for Mac OS X Lion v 10.7.4 and Safari 5.1, even though I told them I am using Mac OS X Mountain Lion v 10.8.2 and Safari 6.0.2. I do not get this error message anywhere else on the web using Safari. I did try Firefox and it seems to work fine, but I prefer Safari and I want to know why Safari is not working as it should be. I am concerned that there is a real security problem with my website host and I need someone to explain why I am getting this error message, what it means, and if it is, in fact, a known problem with Safari or is my website host corrupted? Really tired of technical support playing pass the buck or pretending the problem does not exist.
The specific error message is:
Their response to my inquiry and my reply is shown below:

Back up all data.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
From the menu bar, select
Keychain Access ▹ Preferences ▹ Certificates
There are three menus in the window. What is selected in each of them?

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This is the message: cs-700-main(...):443 uses an invalid security certificate. This certificate is not trusted because the issuer certificate is unknown. Sec_error_unknown_issuer.
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I am using a Macbook bought recently and didn't have any problems until I connected to my university network. I'm not really familiar with Macs, so I don't really know what to do at this point to fix this. Apparently, people have had this problem before but no one has been able to help them. Can anyone help? This is really frustrating and it means I have to turn to Safari or Google Chrome!!
Thanks

It is related to browser settings do,
Firefox -> Tools -> Advanced -> view certificates -> servers -> Add exceptions
and add the your url in that dialogue box.

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Hi Josh,
Thanks for taking the time to contact us here a Novation for technical support. Lets continue to correspond via email so we can get your issue resolved.
Thanks.
Mike Towns

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Randy Ruttger
Thanks for the follow up.
Missing in this equation were the version of Premiere Elements that you were using and the computer operating system on which it was running. But...
The deed is done. But.....Until now and after you went ahead and moved to version 12, we now learn what version of Premiere Elements you were using. We still do not know the computer operating system involved.
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2. Move to another version of Premiere Elements (which you did)
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*https://support.mozilla.org/kb/Safe+Mode
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== This happened ==
Every time Firefox opened
== in April 2010 ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.55 Safari/533.4

Here is what I get when I try and load THIS PAGE in Firefox. I used Chrome to paste this.
Troubleshooting Information
This page contains technical information that might be useful when you're
trying to solve a problem. If you are looking for answers to common questions
about Firefox, check out our support web site.
Copy all to clipboard
Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Show in Finder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Modified Preferences
Name
Value
browser.history_expire_days.mirror 180
browser.places.smartBookmarksVersion 2
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extensions.lastAppVersion 3.6.3
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Invalid security certificate for my website host-they say the problem is Apple Safari and use Firefox instead

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