Invalid serial number and product name in g50
I just buy my laptop this last december and in bios it says that i had an invalid serial number and product name
what should i do to make it valid?
my friend said that it has an effect in chipsets and it bluescreened 4 times when win7 is the installed os and twice in win8.1
how to fix this?
Thanks in Advance
hi joedcomandante,
Welcome to the Lenovo Forums.
Just to verify, did you get the Invalid Serial Number and Product Name issue out of the box or you got this after you sent the unit for service?
Usually, when the motherboard is replaced, the Serial Number and Product Name is flashed into the BIOS and the EC (Embedded Controller) is updated. If you got the issue after sending the unit for service, I recommend you contact lenovo and report your findings as these information needs to be reflashed into the system.
As for the BSOD, were you able to get the exact error code?
Bug Check Code Reference
Regards
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During the install, the Elements 11 portion accepted the serial on the box just fine and installed, but the Premiere serial number was rejected as "invalid"???
eliyahuyhwh
I suspect that you are not going to get any support from Adobe on this since you are not using the latest version which is Premiere Elements 13.
You can try the link John as posted; it is worth a try.
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