Invalid serial number for adobe creative suite design std

Can someone PLEASE HELP.
I have had no joy from adobe support or their customer services.  Myself and my student colleague purchased the student edition and have nothing but problems in trying to install this product on XP.
We so far have carried out all the support requests, such as running the clean up file, deleting folders on the c drive and uninstall.
WE are desperate to use photoshop.  PLEASE can someone help??????????

Where did you get the student version? If it was through your school, you should ask the IT folks there.
It may be an issue with not having anti-virus disabled or some such thing.

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