Invalid serial number for adobe photoshop elements 12

purchased adobe photoshop elements for a laptop.  I keep getting invalid serial number error.  I have uninstalled it twice still will not work.  help!!!

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.  Here is a link to a page with options near the bottom to help make contact:
http://helpx.adobe.com/contact.html?step=CCSN_downloading-installing-setting-up_licensing- activation_stillNeedHelp

Similar Messages

  • My serial number for adobe photoshop elements 12 and premiere elements 12 does not work

    My serial number for adobe photoshop elements 12 and premiere elements 12 does not work.  On adobe.com it shows that the serial number I received is associated with adobe photoshop elements 9 and premiere elements 9.  I have purchased those products in the past, but just recently upgraded to elements 12.  I can use the the photoshop organizer, but can't open the photoshop editor.

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

  • Hi i have a serial number for adobe photoshop elements 11, but he does it in with photoshop elements 12?

    hi i have a serial number for adobe photoshop elements 11, but he does it in with photoshop elements 12?

    Download here:
    http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

  • I have my redemption code but can't get the serial number for adobe photoshop elements 12 that I jus

    I'm trying to find out my serial number.  I have the redemption code but can't get the serial number for adobe photoshop elements 12 that I just purchased

    Hi KEsheppard
    Please refer the link below to get the help regarding redemption code and the serial number:
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Let us know if it helps,
    Thanks!
    Gurleen Kaur

  • Hello I have lost my serial number for adobe photoshop elements. Bought from John Lewis last month. I did have it installed but had to uninstall but cannot find the any of the packaging etc plus did not register. What is the best way of getting it install

    Hello I have lost my serial number for adobe photoshop elements 13. Bought from John Lewis last month. I did have it installed but had to uninstall but cannot find the any of the packaging etc plus did not register. What is the best way of getting it installed again/replacement? Thanks

    Do you have the receipt? If you have proof of ownership, you _may_ be able to persuade Customer Support to help you out.  I imagine you would need to scan and email that proof if it works at all.

  • How do I find the serial number for Adobe Photoshop Elements 6?

    In January of 2012 I purchased an Epson Perfection V500 Photo Scanner.  Adobe PhotoShop Elements 6 came with it.  Last week I bought a new computer.  I installed PhotoShop Elements 6 on the new computer.  Now PhotoShop Elements 6 asks me for a 24-digit serial number.  I cannot find it on the Adobe PhotoShop Elements 6 disk that came with the scanner.  I cannot find it in any of the documention I received from Epson with the scanner.  Where can I find the 24-digit serial number for PhotoShop Elements 6 so I can transfer PhotoShop Elements 6 from my old computer to the new one?

    Unfortunately, if you've never installed it, adobe has no record of your serial number. Serial numbers for bundled products are sold in great batches, and the buyer (Epson, in your case) has responsibility for them. You would need to get in touch with Epson.
    If you have installed and registered PSE 6, go to adobe.com and look on the right side of the page for My Adobe. By working through the links there you should be able to find the record of the serial number you registered.

  • Serial number for adobe photoshop elements cd's 4 and 6 for bundlers only (no case!!)

              I im reinstalling the adobe photoshop elements 4 and 6 for bundles, sofware was installed on pc but i erased it!!   cd,s came with pc (without a case or box), turns out that i need the serial number.  Anyone in the same boat??

    If you no longer have the case you can check your account online.  It should be available there if you have registered your product.  For further details I would recommend reviewing http://forums.adobe.com/message/3987968#3987968.

  • How many licensed users can you have under one serial number for Adobe Photoshop Elements 9?

    I would like to know how many computers I can install my Adobe Photoshop Elements 9 on under one serial number?  Thank you!

    If you purchased the boxed product you can even install one on a PC and one on a Mac.

  • How do i find a serial number for adobe photoshop elements and adobe premiere that i purchased in a store?

    i have bought adobe photoshop elements and adobe premiere elements in a bundle pack from a store and i cant find a serial code on the box that works so if someone could help me with that, that would be great!

    Hi Michael,
    Please refer the following help article on Find your serial number quickly
    Hope this helps.
    Please let us know in case of any problem.
    Thanks and Regards,
    Sumit Singh

  • Serial Number for adobe photoshop elements 13

    ok, i feel like a big dumb stupid, i can't seem to locate the serial number

    Photoshop Elements is not part of the Cloud, I will move this to that forum
    Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    If you still need help...
    Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
    -http://helpx.adobe.com/contact.html?product=photoshop-elements or
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

  • I cant find my serial number for adobe photoshop element 11

    I have log in och my adobe and my product is not there - maby because it was over a year I bought elements 11 - now I am going to blow my computer and after that I like to have element 11 again on my computer thats why I need my serialnumber.
    What shall I do?

    If you registered the product when you first installed it then the serial number should be retained in your Adobe account online.
    If you cannot find it there and it's a Windows machine then try running Belarc Advisor
    http://www.belarc.com/free_download.html

  • Serial Number for Adobe Photoshop Elements

    After doing a recovery on my Envy h8 Model 1403, I cannot use the above program that was factory installed without the serial number. I have checked with Adobe and they can't help without this number. The program was reinstalled during the recovery process but I can't use it.
    Bob.
    This question was solved.
    View Solution.

    lennoxv,
    BelarcAdvisor will list embedded serial numbers.
    I am a volunteer. I am not an HP employee.
    To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
    The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
    (2) HP DV7t i7 3160QM 2.3Ghz 8GB
    HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
    Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
    Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
    Both Customs use Rosewill Blackhawk case.
    Printer -- HP OfficeJet Pro 8600 Plus

  • I would like na interactive discussion with somoeone who can help me find a serial number for my Photoshop Elements 10 I recently bought via ebay. The system tells me the redemption coade is not active. Help!!

    Can someone help me to find a serial number for my Photoshop Elements 10 software, recently bought (as new) via e-bay. I have an adobe ID, have enterred the redemption code and been informed it is not "active" How do I proceed to install my softwared from the CDs? The plastic "label" over the code on the back of the box had not been tampered with.
    Ian Whittle
    <Removed by Moderator>

    Contact the eBay vendor who sold you the software.

  • I have lost my Serial number for Adobo Photoshop Elements 10. How do I get a New One?

    I have lost my Serial number for Adobo Photoshop Elements 10. How do I get a New One?  How do I get my reply?  I will try again

    Arthurs wrote:
    I have lost my Serial number for Adobo Photoshop Elements 10. How do I get a New One?  How do I get my reply?  I will try again
    If you have lost your serial number then the first thing you should do is to check your DVD if it is attached on the sleeve of the DVD.  Also, if you registered your product withy Adobe then your account should have a record of your serial number.
    If neither of this apply then you can browse the Amazon website and look for a bargain on PSE12.  PSE12 runs better on new computers and you also get updates for new cameras.
    It looks like you have to buy a new product because serial numbers are not something you can get free of charge here.
    Good luck.

  • Where do I find serial number for Adobe Photoshop CC I purchased yesterday

    where do I find serial number for Adobe Photoshop CC I purchased yesterday

    Hello,
    first of all you should have a look there: https://www.adobe.com/account.html  >>> see My productsView all >>> These registered products are associated with your Adobe ID. >>> Name >>> Serial number
    If not successful use http://helpx.adobe.com/x-productkb/global/find-serial-number.html  >>> I lost my serial number >> see comment
    Good luck!
    Hans-Günter

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