Invalid serial number for element 12 [was:Larueski]

Invaled serial number for element 12

It should be a 24-digit number commencing 1057 (DO NOT POST THE NUMBER IN THESE FORUMS). If it's alpha-numeric you have a redemption code that you must convert to a serial number following the appropriate instructions at http://helpx.adobe.com/x-productkb/global/redemption-code-help.html#productboxorprepaidcar d.
If it is a '1057' number, then you should start a Chat with Adobe at  http://helpx.adobe.com/uk/x-productkb/policy-pricing/activation-deactivation-products.html.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

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