Invalid Serial Number for New, Sealed Photoshop CS5 Program?

Hello,
I am trying to install a new sealed Adobe Photoshop CS5 Extended product which I bought of ebay.com for a class I am taking with International Webmasters Association.  The product was purchased new in a sealed box but I get the error for an invalid serial number when I try to activate.  The PN: 65073432.  PHSP CS5 Win RET. Please help me be able to take my course and activate the expensive program I purchased. 
Thank you.

You not addressing Adobe here this is a user forum.  You need to contact Adobe customer service via chat or Phone to find out  if you sealed box was produced by Adobe or not.  There are many scams out there.

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