Invalid serial number Lion Upgrade

Anyone else getting "Invalid serial number" when going through the upgrading process at http://www.apple.com/macosx/uptodate ?

I bought my macbook on the 11th July at the apple online store, and today came out on July 20th according to Apple lion and a lion could upgrade for free, my surprise is that when I put the serial from my macbook tells me that my new serial not eligible and the worst is that I am not in USA now someone know how to fix I have the invoice of my own apple and itunes comes upmuch of buying a macbook and an iphone on the 11th July (Excuse my English )

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Invalid Serial number during upgrade from 10.4.11 to 10.5

I upgraded our Xserve from 10.4.11 to 10.5 and when it first boots after the install, I get to the enter serial number screen. At this point the 10.5 serial number I enter goes through validating and then says invalid serial number format. I have several serial numbers I have tried so I know that a wrong serial is not the cause. I have tried connecting from another computer with server admin and changing the serial number that way, which when, I do shows the 10.4 serial number but then says invalid serial when entering the 10.5 serial. It seems like it is confused on what the serial number or format should be. Is there a way to manually install a serial number or at least get past it so I can then install the most recent update and hope that fixes this issue? I see there were some similar issues with the 10.5.8 update but I think the install dvd is only 10.5 or 10.5.1 maybe.

Well I finally got past it by ssh'ing into the server while it was at the serial number page and issuing it this command and specifying my serial number
/System/Library/ServerSetup/serversetup -setServerSerialNumber xsvr-xxx-xxx-x-xxx-xxx-xxx-xxx-xxx-xxx-x
I then rebooted the server and it came back to the same enter serial number screen but upon entering it one more time, it validated and is happy now.

Invalid serial number when upgrading to Aperture 2

I purchased aperture 2 upgrade version and I tried all afternoon to install it. There was no problem inputing the serial number that comes with the DVD. I didn't have my serial number for 1.5 so I opened Aperture 1.5 and look up the original serial number. It kept telling me that I have an invalid serial number for the original version. I can't install the upgrade. What do I do?

wayneker wrote:
[...] It kept telling me that I have an invalid serial number for the original version. I can't install the upgrade. What do I do?
Is your original version an educational one? What you have reported sounds like what happened to me.
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how long to wait when it's working?

I just copy the serial number of system information
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Invalid serial number CS2 Photoshop upgrade?

mmail@morninmail
invalid serial number when trying to upgrade Photoshop CS2 Harddrive crashed, trying to reload. Could not unlock.

In all your responses not once did you give the actual error message it displayed. Was it "Invalid Serial Number"? If so, in what dialog did it display that message? Maybe even a screen grab would be helpful to show it.
I know you've been around the block with support, and they're really the ones you're supposed to be able to get help from, but if you're going to ask a question here and expect more than sympathy, how about providing:
1. The exact sequence of steps you're going through.
2. What goes wrong.
3. The exact wording of any and all error messages.
4. Info from the Windows logs.
It may be that someone here will recognize a problem they've solved and say something like, "Oh, that problem needs you to use the licensing repair tool" or "you need to run the installer as Administrator" or similar.
At this point you just haven't provided any information about what's wrong.
-Noel

Invalid Serial number and RAM memory upgrade problem

1. Please, I am trying to reinstall Snow Leopard, at the end is coming
"Invalid serial number entered Setup requires a valid serial number. The serial number has the format XSVR-106-x-xxx-xxx-xxx-xxx-xxx-xxx-x!
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Thanks.

All OS X Server 10.6 purchases include a product serial number key, and this serial number key is a required part of the OS X Server installation. This is a product activation key, and as shown in the display this key begins with XSVR-106 for OS X Server 10.6. This key was included with the paperwork from the original purchase on a couple of stickers on a card, if this system was acquired with OS X Server 10.6. If this OS X Server 10.6 media was acquired from elsewhere, then look for a sticker with the media and packaging. Otherwise, please contact the vendor and ask for the serial number for the media you've acquired. If you've purchased this Mac Mini with OS X Server 10.6 from Apple directly and no longer have the key, then you'll want to contact Apple Support for assistance.
As for your second (memory) question, presumably the memory is not compatible with your particular Mac Mini, or there's a problem with the memory itself. There are usually tech specs available listing the particular requirements for the memory for a particular Mac Mini system. If you purchased this memory from Kingston specifically for this particular system, contact the Kingston support folks and ask for assistance.
If you post the specific model of Mac Mini, somebody here can probably locate the memory requirements.

Photoshop CS2- Invalid Serial Number

I am installing my Adobe Photoshop CS2 on Windows Vista.
When I try to install the program after entering my serial number that is on the CD case,
the program states "Invalid Serial Number."
Customer Service gave me new serial numbers to attempt at fixing this issue and those numbers still yielded an "Invalid Serial Number" error.
Tech Support had me create new accounts with admin rights on my laptop (which didn't work) and then gave me a link
about the issue that had nothing to do with me since I have no VCOM software on my laptop (so that too was bogus).
I requested to speak to a manager where the agent diverted with giving me solutions that did not work also in which
he had me use this registry cleaner software and it still didn't work (I didn't have previous adobe software on my computer,
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Maybe regular users have some answers.

I've only had similar happen once, when I upgraded AI over about 3-4 versions. My S/N was from the first PC release, and the internal database in the upgrade did not recognize the format, or the S/N. In that case, a 5 min. call to C/S resulted in a number to enter from Adobe, and then it took my S/N fine.
Obviously, you've gone that route, and it's not working. Seems that things have changed with C/S, but I am talking over a decade ago. Are you talking to C/S (Customer Service), or T/S (Technical Service)? For "sales" related things, I have found that C/S is the better. I am assuming that they are still separate departments, though both might well be in India.
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Wish I had something else to offer.
Good luck,
Hunt

Acrobat 8.1 Invalid Serial Number

How do I activate Acrobat 8.1 when I get the error "Invalid Serial Number" although the number I use matches the number listed in my Adobe on-line account?

Hi crunchycrisp,
First of all i wont suggest you to install Acrobat 8 on windows 8. This version of application has never been tested on Windows 8.
You may upgrade to the latest version of Acrobat.
~ Ajlan Huda

Acrobat 8 - switch hw and os from win xp to win 8.1 - installation says 'invalid serial number' - although I am very sure, it is :o)

Hi folks,
I am switching from my former pc (win XP) to a new one (Win 8.1).
As I wanted to move my acrobat 8 installation to the new computer, I did the following right now:
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- I uninstalled acrobat 8 on the old computer and restarted it
- I downloaded acrobat 8 from the adobe website on the new computer
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The installation-tool says 'invalid serial number' - although I am very sure, it's the right one.
I cant go further.
What is going wrong or am I doing wrong?
thanx for your help

Hi crunchycrisp,
First of all i wont suggest you to install Acrobat 8 on windows 8. This version of application has never been tested on Windows 8.
You may upgrade to the latest version of Acrobat.
~ Ajlan Huda

Invalid Serial Number after reboot?

I just rebooted a server and when it came back ARD was off, along with a bunch of other services that were supposed to start at boot. Under the serial number in Server Admin it had the text (in red): "invalid serial number serial number already registered". I got it to take the serial number by setting it using "/System/Library/ServerSetup/serversetup -setServerSerialNumber <serial>". I want to just reboot again to make sure everything starts up okay, but I want to figure out why this happened first.
The server is a G5 Xserve that had Panther on it. I upgraded to Tiger last week. While upgrading I got the same message after a reboot but just assumed I had unintentionally reused a serial number. I grabbed a brand new unopened Tiger Server OS box and used that serial, so I know the serial is not in use anywhere on site. Can anyone tell me how the OS checks the serial, and maybe supply me with a clue as to why this happened? The only changes to the server I have made were the installation from source of Apache 2.2.0, PHP 5.1.2, Subversion 1.3.0, and MySQL 5.0.18 from an installer package. All were installed into /usr/local/.
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I'm having the same problem. I did not start with a 10.3 server - this is a fresh install. But I built one server and then cloned the drive to several others and replaced the hostnames, IPs and serials. Now one constantly comes up with an invalid serial number on reboot.

Invalid serial number Acrobat 8.0 Professional

I am encountering an error when I try to install Acrobat Professional 8.0. I keep getting an invalid serial number error. The error originated as a result of attempting to move the license from an old Windows XP machine to a new one with Windows 7. When I attempt to install I get an invalid serial number error, however it is the same serial number which was used to activate on the older machine which has now had the software removed and the license deactivated. I have tried the trouble shooting steps on the adobe help center website.

If it was an upgrade, it is likely the S/N that is being requested is of the qualifying product.

Invalid serial number using Acrobat 8 CD

I am trying to install Acrobat 8 on a workstation I swapped out. Acrobat 8 was on the "old" workstation. I deactivated it from the help menu and Acrobat 8 reported that the license had been successfully released. Then I installed Acrobat 8 on the new workstation. I get an error message saying invalid serial number. I know I am using the right serial number. I think the problem is that I am using a different CD than the one that was originally used and I am guessing the serial number is somehow coded on the installation CD, so that it is the invalid serial number for that particular CD. However I have no idea where the first CD is anymore as other people use it besides me. Presumably I should be able to install Acrobat 8 from any media (I hope) as long as I have a valid and legal serial number. Is there any way to get past that error message for my situation?

There may well be many different installer CDs, depending upon if the Acrobat is an upgrade from a previous version, a new full version installer, or even one that came with another suite. You need to find the correct disk for the serial number you have. If you cannot find one, perhaps Adobe Customer Service can help you. Needless to say your company should not be playing fast and loose with installation disks that are worth big money.

Invalid Serial Number erro

Trying to install CS2 on vista premium 64 bit. I finally got everything loaded, it told me my account had been validated and activated but when I open a program it tells me I have a invalid serial number. I have confirmed the validity with Adobe.
Any other tips before I give up and buy CS4.

I cannot believe I am having the exact same problem.
I spent time with the Adobe Helpless Desk, and after a considerable run-around, all they could do was refer me here to the forums - "CS2 is too old." TOO OLD?
So now I have to bite the bullet and upgrade? I was so happy with CS2. I am NOT happy with Adobe.

"Invalid Serial Number" Acrobat Professional 8.0

""Invalid Serial Number: The serial number you entered is not valid."
I installed Acrobat 8 on a previous computer and it worked fine. Computer eventually was retired. Then tried to install it on a new machine... in July. Two series of customer support cases and 8 phone calls to CS later, I still do not have it installed and these cases have been closed by Adobe. In the most recent closed case note from Adobe, the note reads:
"As we have checked the order details, you did not purchasd any download right or media for the product. Kindly contact any reseller near your
area to get the download for this product."
I am staring at my software license certificate right now, along with the software disk. In a previous call, they said they would give me a download link to resolve my outstanding installation issues. Then they closed the case with the above note.
Should it take 6 months to install a piece of software? I think the answer is a resounding "no".

Sorry to hear about all the troubles.
The only suggestion I have left is to uninstall Acrobat then run the Microsoft Installer Cleanup Utility to clear out any remaining bits then try it again. Other than that, there doesn't seem to be much that us fellow users can do to help other than to tell you to upgrade to 9. I work for a state agency as well so I understand that it may not be an option.
RBKoz wrote:
While I could try that, during my time on the phone with Adobe support, they had given me alternative serial numbers to try, and none worked. Local help support tried to remove CS3 from my computer and installing Acrobat, didn't work, so I do not have high hopes.

Invalid serial number elements 7

look like nobody can help me I have my pc , upgrade operative sisstem, not deactivate pothoshop, reinstall from the adobe page and invalid serial number, activate and deactivate maybe?

I dont have disk and desinstall the old one!!!

Invalid serial number Lion Upgrade

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