Invalid serial number when activate Creative Suit 6

I got error
Invalid serial number
when activate Creative Suit 6
Please help

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

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Invalid serial number for adobe creative suite design std

Can someone PLEASE HELP.
I have had no joy from adobe support or their customer services. Myself and my student colleague purchased the student edition and have nothing but problems in trying to install this product on XP.
We so far have carried out all the support requests, such as running the clean up file, deleting folders on the c drive and uninstall.
WE are desperate to use photoshop. PLEASE can someone help??????????

Where did you get the student version? If it was through your school, you should ask the IT folks there.
It may be an issue with not having anti-virus disabled or some such thing.

I am trying to install premier elements 11 that I purchased back in 2012 on a new machine with 8.1. I get "invalid serial number" when I enter the serial number I received with the original activation e-mail when I purchased the product, thanks!

I am trying to install premier elements 11 that I purchased back in 2012 on a new machine with 8.1. I get "invalid serial number" when I enter the serial number I received with the original activation e-mail when I purchased the product, thanks!

Error "The serial number is not valid for this product" | Creative Suite

How can I find the serial number for my creative suite CS6 I bought it from a store.

How can I find the serial number for my creative suite CS6 I bought it from a store.

https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Invalid serial number, when reinstalling Adobe Acrobat on same machine.

Invalid serial number, when reinstalling Adobe Acrobat on same machine.

And what machine? what version of Acrobat? From what sources do you install? You need to be a lot more specific...
Mylenium

Invalid Serial Number when installing Acrobat 9 on new PC

Invalid Serial Number when installing Acrobat 9 on new PC

I wonder if this is related to the previous version issue with Acrobat 8 that displayed the same or similar error?
Here is the text from a very old document for Acrobat 8 KB if you want to try it but I don't know if it will work
Error: "You have entered an invalid serial number..." when you try to launch Acrobat 8 Standard on a Dell computer
Issue
When you try to launch Adobe Acrobat 8 Standard on a Dell computer, the program returns the error message, "You have entered an invalid serial number. Please re-install Adobe Acrobat 8 Standard and enter a valid serial number when asked."
Solution
Check the alm_config_files folder for a duplicate AdobeConfig.xml file.
Navigate to the following folder:
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\alm_config_files
The following two files should appear in this folder:
AdobeConfig.xml
AdobeConfig.xml.aiwbf
Delete the AdobeConfig.xml file.
Rename the AdobeConfig.xml.aiwbf to AdobeConfig.xml by deleting the "aiwbf" suffix.
Launch Acrobat 8 Standard.
Additional Information
On some Dell computers, a duplicate AdobeConfig.xml file is created when Acrobat 8 Standard is installed. The AdobeConfig.xml file without the "aiwbf" suffix is written for a volume-license version. The correct AdobeConfig.xml file is given the suffix. When a retail version of Acrobat tries to read the volume-license AdobeConfig.xml file, Acrobat returns the error.

Invalid serial number when I re install premiere elements 10

I am getting a message that I have a invalid serial number when I try to re install premiere elements 10. It is the correct number fropm the box.

weeone001
That happened to me trying to install Photoshop Elements 12 on Windows 7 64 bit. In all my years of working with these programs, that was the first time that ever happened. Is your Premiere Elements 10 on Windows or Mac. I think that i remember some Mac issues in this regard.
Activation problems can only be corrected by Adobe, and John T. Smith's second link in post 1 can help you with that.
But, before you seek Adobe Chat, shut down the computer and try the installation again.
I was about to contact Adobe Chat, when the second or third time around, the serial number took. Servers issues??? Never did find out. And, I was not typing in the wrong numbers.
As an aside, if you have Premiere Elements 10 and NVIDIA video card, please let us know if you experience any unexplained display issues. There is an epidemic of such going around. The fix, for now, is to roll back the video card drive version. More on that as indicated.
Please update us on your progress.
Thanks.
ATR

I keep getting an invalid serial number when re-installing Adobe Acrobat 9 I am getting my serial number from my registered products

I keep getting an invalid serial number when re-installing Adobe Acrobat 9 I am getting my serial number from my registered products

If it was an upgrade version, it may be you are being asked for the qualifying product S/N and are entering the new S/N instead. That would cause a problem.

I posted a question 22 minutes ago and it says answered but i got no answer to my question of why my trial version of photoshop elements 7.0 says invalid serial number when i put in the correct serial number in it says the same number in my account and oc

i posted a question 22 min ago and says answered but i got no answer i downloaded a trial version of photoshop elements 7.0 but when i put my serial number from my account saying oct 8 2014 it comes back invalid serial number where are the experts avaiable 24/7 and where do i get my answer chat said mention case number 0213950594 so why is my 1st post marked answered and where is my answe or where do i get it

HI thomascannonjr,
Please tell us if you are installing on Windows or Mac.
Do you have any other Adobe Product installed on the system?
Did you download Photoshop elements from this link:
Download Photoshop Elements products | 9, 8, 7
Regards,
Sandeep

Invalid Serial Number when using Customization Wizard to install Acrobat 8

Hello. I'm trying to install Adobe Acrobat 8 Professional using the Customization Wizard to create a transform. The serial number is for the volume license product, and I put this number in the space provided in the Wizard. Whenever I remotely deploy the msi file and the user opens the program, I get the following error: "You have entered an invalid serial number. Please reinstall Adobe Acrobat 8 Professional and enter in a valid serial number when asked." The program then closes. This does not happen when I install from the CD.
Each of the workstations is a Gateway E-4500S running Windows XP SP2. Adobe Acrobat 7 Professional is uninstalled prior to installation of Acrobat 8, and Acrobat 8 exists alongside Adobe Reader 8.1.1. No other Adobe products are installed apart from Flash Player.
The following are the contents of the setup.ini file:
[Startup]
RequireOS=Windows 2000;Windows XP
RequireMSI=3.0
RequireIE=6.0.2600.0
CmdLine=/sall /rs
[Product]
msi=AcroPro.msi
Languages=1033;1031;1036
1033=English (United States)
1031=German (Germany)
1036=French (France)
CmdLine=TRANSFORMS="AcroPro.mst"
[Windows 2000]
PlatformID=2
MajorVersion=5
ServicePackMajor=4
[Windows XP]
PlatformID=2
MajorVersion=5
MinorVersion=1
ServicePackMajor=2
[MSI Updater]
Path=WindowsInstaller-KB893803-v2-x86.exe
I've tried editing the setup.ini file to indicate the full path to the mst file, to no avail. Pretty much at the end of my rope right now. Any suggestions? I'll be happy to provide further information.

Chris Benton - 4:40am Jan 29, 08 PST (#2 of 2)
Correct. The CD installation goes without a hitch. I'm using Attachmate WinInstall to try to deploy the software remotely. It worked fine for Adobe Reader 8.1.1, but it's been a bear for Acrobat 8. I'd be okay with a straight CD installation if it didn't involve fifty machines.

Invalid serial number when I'm trying to reinstall, help?

I bought the studenrversion of PS CS6 for a few years ago, and i installed it on my computor. Now I want to install it on my second computer and when i type in the seialnumber i get a message that say: invalid serial number, please contact support if the problem remains.
what should i do?
the serial number is correct, its the one i got when i bought it. I've downloaded the right version, and thats the one I'm trying to start...
I need help!!

Did you download the Student / Teacher Edition?
https://store1.adobe.com/cfusion/store/html/index.cfm?event=displayProduct&categoryOID=725 3698&store=OLS-EDU
Contact Customer Care
Nancy O.

I receive an invalid serial number when installing Photoshop CS6

CS6 on Windows 8, Trying to download when downing loading challange. Had same problem before when reinstallling CS6 Custokmer support supplied number to allow download.

Photoshop CS6 serial number when downloading states serial number invalid. Last time this happen customer Support checked out and supplied a challange response number so I could download. Adobe order number AD00541169. have end usser ID if needed

Invalid serial number when upgrading to Aperture 2

I purchased aperture 2 upgrade version and I tried all afternoon to install it. There was no problem inputing the serial number that comes with the DVD. I didn't have my serial number for 1.5 so I opened Aperture 1.5 and look up the original serial number. It kept telling me that I have an invalid serial number for the original version. I can't install the upgrade. What do I do?

wayneker wrote:
[...] It kept telling me that I have an invalid serial number for the original version. I can't install the upgrade. What do I do?
Is your original version an educational one? What you have reported sounds like what happened to me.
There is no upgrade for the educational version. You must purchase a new 2.0 version. (You must read the small print at the bottom of the Aperture ad to find this out.) (it's as though it's a secret.)
Jerry

How Many Times Can I Use The Same Serial Number For Adobe Creative Suite 4?

I have design standard and was told I can use the same serial number on multiple computers. How many time can I use it? And say I install it on the maximum number of computers, but get a new computer, can I uninstall it on one of the old computers and use it on the new one? And can I use the programs on both computers simultaneously or do I have to use them one at a time?

Fred Tech wrote:
Broadly speaking, it depends on the type of license you have.
Specifically, if you have a single license then officially, you should only install it once on one computer.
Practically, (unless it has changed with CS4) you maybe able to install it on more then one computer, BUT can only run one instance of the software at a time. You can not run more then one instance of the software concurrently; i.e. you can't run Dreamweaver on Computer 1 and Photoshop on Computer 2. That would be two instances, and is not permitted.
This is my understanding. I am happy to be corrected if I am wrong
Fred
Sorry Fred you are wrong.
If you have a single license you can install it on as many computers as you like. you can only activate the suite on two computers at anyone time. Work and Home or as many of us do it Desktop and Laptop. You can not use the computers simultaneously. You only have 20 activation/deactivations so use them wisely. Student versions only have one activation. You can not break up the suite installs the suite is considered one application.

Invalid Serial Number when it's authentic and tied to my account (Adobe Acrobat XI Pro)

I have an authentic version of Adobe Acrobat XI Pro. Everything was working fine and then out of the blue the program starts asking me for a serial number.
When I enter the serial number that came with the purchase, the error message says "The serial number you entered is invalid. Please try again with a valid serial number. If the problem persists contact customer support."
Can somebody help?

I spent exactly 57 minutes on the phone with customer support yesterday, and after moving the SLStore file (license keys folder) and the software cache around, re-entering the serial keys, the program still returns an invalid serial key message.
The ticket has been elevated and I'm supposed to get a call from Sr. tech support within 24 hours.
It's been 23 hours and nada... very disappointing.

Invalid serial number when activate Creative Suit 6

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