Invalid Serial number while re-installing my genuine photoshop element 7 cd

just the other day my pc crashed ... while trying to re-install my photoshop on my new pc , it was notifying me that my serial number was invalid.????

I'll message you privately

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I keep getting an invalid serial number when re-installing Adobe Acrobat 9 I am getting my serial number from my registered products

I keep getting an invalid serial number when re-installing Adobe Acrobat 9 I am getting my serial number from my registered products

If it was an upgrade version, it may be you are being asked for the qualifying product S/N and are entering the new S/N instead. That would cause a problem.

This serial number is not valid for Adobe Photoshop Elements 13

I have purchased both Adobe Photoshop and Premiere Elements 13. I received my serial numbers via email and on the Adobe site. I am currently trying to install Photoshop and I have tried BOTH serial numbers (including copy and paste) and every time I am error message 'This serial number is not valid for Adobe Photoshop Elements 13"

start here, Error "The serial number is not valid for this product" | Creative Suite
if that doesn't help, contact adobe support, https://helpx.adobe.com/contact.html

My PC has crashed. I got the serial number. How do I reinstall photoshop elements 12?

My PC has crashed. I got the serial number. How do I reinstall photoshop elements 12?

download and install.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I have no download link or serial number on my order page for Photoshop Element 12

I have no download link or serial number on my order page for Photoshop Elements 12 like I have for previous version.
I asked for upgrading on october 23th, base on the grace period, because I bought PE11 in september, since this I chatted to times with Adobe support about this with only a very little step each time for the problem resolution. But we are now novenber 24th, one month later and I have no serial number and download link on "my adobe" order page.
Chatting is very difficult for non english speaking person. I have no direct email for order resolution where I can take time to answer and ask question.

Try direct contact with country reps by phone or fax:
Adobe Systems France SAS
112, avenue Kléber
75784 Paris Cedex 16
France
Tel: +33 1 56 54 99 00
Fax: +33 1 56 54 99 01

Acrobat XI Invalid Serial Number After Failed Install

Hello,
We currently have Adobe Acrobat XI on an enterprise license. I went to install this on 3 of our Windows 7 tablets. Prior to my attempt, I removed Adobe Reader XI which is what I always do. After that I started the installer on the machine and entered the key just fine. All 3 tablets got stuck around 96-97% and failed with an error 1935. I then followed the instructions located here:
https://helpx.adobe.com/acrobat/kb/error-1935-install-acrobat-reader.html
Following a reboot, I tried to install again and now I am receiving the "Invalid Serial Number" error when trying to click "Next" on the installer. It won't even let me choose install trial and go. The next button does nothing when selecting trial. I tried running the offical Adobe Acrobat Cleaner and the Adobe CS6 cleaner (since Acrobat XI is part of CS6 technically). Both programs found items to delete but following a reboot I'm still receiving the same error. I also have other XI enterprise serials available and none of them work. I have a feeling something happened on the tablets that is causing the installer to think it's the wrong version or type for those serial numbers.
Any assistance is greatly appreciated.

Hi Rosa,
I would like to check the issue at your end.
Can you please provide me the contact details at [email protected] so that we can discuss this on call.
Regards,
Rave

Invalid serial number during first install

Just wrapped off the seal on the OS X SL Server i just got.
But when i come to the part of the installation where I´m supposed to enter the serial that came in the box, i get the following message:
"Invalid serial number entered
Setup requires a valid serial number. The serial number has the format XSVR-106-x-xxx-xxx-xxx-xxx-xxx-xxx-x!
I´ve gone over the serial at least 20 times now, so I´m preeeetty sure it´s correct.
Anyone else experienced this? In that case, what did you do to solve it?
Best regards

What kind of server are you installing on?
I've seen reports that having 2 Ethernet connections active during this phase of the installation causing trouble with serial numbers.
Maybe you could disconnect one Ethernet cable and try again?
G. Discenza

Invalid,serial,number,error,when,attempting,installation,of,photoshop,CS,how,can,i,fix,ple ase?

I cannot install creative suite cs2 the message invalid,serial,number,error appears; does anyone know how I can fix,please? The download is from the Adobe site using the serial number they provide prior to downloading

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Where can one find the serial number on the package of Adobe Photoshop Elements II ?

I have tried every single approach known to man, to get my software loaded into my laptop... I cannot locate the serial number on my box of Elements II, then fournd the reddemption code.. tried to find that on the web, with no success, then called Best Buy three times, maybe four.. no one knew how to help me, there, either --they should be able to at least, tell me where to find the serial code, somewhere on the packaging.. no matter what number, or approach I have used, for the last three hours.. none of them work.. can someone make any suggestions as to how to get this program installed ? The people at Best Buy, had no clue, and bounced me from person to person... then put me on their Geek Squad number, which played bad, scratchy MUSACK for twenty minutes, and no one ever picked up there ! So someone at Adobe MUST have some sort of suggestion on getting this loaded ! Bonnie

What is Elements II, is that 11 or 2?
See if there is any help on this page: http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Lost serial number and need to reinstall Adobe Photoshop Elements 11

After wiping my computer clean, I had to reinstall Adobe Photoshop Elements 11 but realized I no longer have the box with the serial number. I purchased the softward from a camera company called B&H Photo but they don't do anything but ship. I have the external box with barcode but not the internal box with serial number. What can I do to reinstall?

I finally found the correct download page through exploration. I'm sorry I didn't keep track of my path. Anyway, I've got it working!
Ned, the page you just gave me is where I started. Clicking on "Adobe Elements 12" opens a table describing the product with links because of the way it's set up, I thought the table was inviting me to download the Japanese version or the German version, but no English!
Thank you so much.

Invalid Serial Number - 1 potential solution

Thought I would post this as I spent the afternoon trying to complete an install of PP CS4 and did not find this particular solution anywhere
Issue:
Invalid Serial Number error on install even though it's verified correct.
background
I had a trial version installed and had seen some issues that may have been related to trial to full so I decided to do an uninstall/reinstall with the full version
1st attempt at install got the error. Did the recommended Cleanup script & reboot. No Help.
2nd attempt saw a forum post about deleting the cache.db in {programFiles}\commonFile\adobe PCD\cache. No help
nth attempt...gave up and tried to install the trial version while waiting on a support request answer. Trial install failed as well with a Please insert install disk error. (failed as in could not continue.)
Which got me thinking about where I was installing from .
I'm installing this to my laptop which I can't connect to my work network (security policy) So I DL'd the files from the adobe store. I made a dvd of the install files with the following directory structure
>PP_CS4_Program
       > Adobe CS4
       > Adobe Encore CS4
       > Adobe OnLocation CS4
and then ran the install from {dvd}\PP_CS4_Program\Adobe CS4\setup.exe
and got the various install fails
I copied Adobe CS4 dir to c:, reran the install and it accepted my serial number first time.
Not sure why this was an issue...but it's a fix for anyone trying to install under the same set of circumstances.
FIX: Install from folder on hard drive
it's also possible that a dvd with
Adobe CS4
Adobe Encore CS4
Adobe OnLocation CS4
in the root of the dvd would work as well although I did not try that (not going to burn another dvd to find out)

Thank you for reporting.
The suggestion to install from the C:\ is quite common for many Adobe programs, even if one has the official installation DVD's. The second common method is to move the installation folder to the Desktop and install from there.
Used to, most Adobe programs could get around installation problems, by installing in Safe Mode. Now, it seems that most/many do not install in Safe Mode, regardless.
Hunt

I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

jessicar
Just user to user....based on past and current history, Adobe Tech Support is not going to help you with a technical issue which is preventing you from using your purchased serial number for Photoshop Elements. Version 12 is not the current version. And, the Adobe Tech Support is limited even for the current version which is 13. If this matter involves a purchased activated serial number trapped on a crashed computer while you are trying to install on a 3rd computer, then probably Adobe Chat Activation can be of assistance. If that is the case and you want to explore that possibility, then click on the following link
Contact Customer Care
Photoshop Elements
Adobe ID, Signing In
Adobe ID, Sign In, Account Help
Chat Panel
If the above link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Are you getting one of those "too many computers with your serial number" messages? Then the above should apply to your situation.
Before the above consider....
a. For Photoshop Elements technical issues please post your question in the Adobe Photoshop Elements Forum. Somehow your
question got posted in the Adobe Premiere Elements Forum.
b. Have you verified your Photoshop Elements serial number at the Adobe web site (http://www.adobe.com) - after signing in with your
Adobe ID and Password, type My Products in the Search field and follow the path to your product in My Products. Click on Adobe
Photoshop Elements 12 in your list to reveal the serial number.
c. Do the install with antivirus and firewall(s) disabled.
ATR

Invalid serial number error message when installing Acrobat 7

I have my original software CD and serial number but understand that I need to use the downloaded program because Adobe no longer supports the activation code required for installing from the disc. I was under the impression that I was to use the original serial number. This is what I used when reinstalling my CS2 Photoshop in the same circumstances.
I downloaded 22001904.exe and ran it but when it gets to the serial number I receive invalid serial number message no matter how I enter the number. I even tried cutting and pasting from my Adobe profile, since I have registered the program w/ Adobe previously along with other Adobe programs.
Can you advise me how to proceed?
Sincerely,
brokripananda

no, use the serial number listed on the page where you downloaded acrobat 7, not your acrobat serial number

Had to buy a new laptop and am trying to install XI (current and active licensee)....registration setup screen indicates ("Invalid Serial Number")

had to buy a new laptop and am trying to install XI (current and active licensee)....registration setup screen indicates ("Invalid Serial Number")? Account is active.

Is it by any chance asking for a "qualifying serial number"?

Installing new Retail version of Photoshop Elements, receive Invalid Serial Number

Hi Everyone,
I purchased a new Box retail version of Photoshop Elements and Premiere Elements 12 and before installing I am asked for the Serial Number. I enter it from the box but I get a message that says it is invalid serial number. How can that be if that is what is on the Box.
Thank you,
Danny

Hi Everyone,
I was able to solve it myself and in way should have provided more information. I was installing the software under the local Admin which in my Domain does not have internet access through our Proxy.
Once I logged on with my Domain Admin and tried to install the software, it worked with out problems. I was not aware that the computer needed access to the Internet to verify the Serial Number.
Thank you all for your time and assistance.
Regards,
Danny

Invalid Serial number while re-installing my genuine photoshop element 7 cd

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