Invalid username and password message is coming from oracle forms 11g

Hi,
Genrally we unlock and reset the password for locked oracle account and then we make password as expiered so that user will get prompt password change while logging into application.But recently we have made our password policy as case senstive.Now user is getting password exipred message and application is prompting to change password window, but even if user is giving correct password invalid username password message is coming (ORA-01017).To overcome this I have tried same case password but no success. I am able to change the password from sql plus
Please let me any changes need to carried out on application server side.
database(11.2.0.2.0)
OAS(10.1.2)

Hello,
We hava same problem most of the time, however the reason is mostly users enter password in non-English characters mostly ı for i.
Regards,

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