Invalid Year error when refreshing the report with date prompt

Hi All,
I am working on BO XI 3.1 with Informix database.
When refreshing the report without any date prompt the report is running fine,but when applying the date prompt it is giving the error message
"Invalid year in the date".
I have tried changing the value in the advance tab of the object property to 'yyyy-mm-dd hh:mm:ss'
But it also din't work for me.
Please suggest.
Thanks and Regards,
Rishabh

Hi Experts,
Thanks for your suggestions.
Since changing the PRM file was not a fesiable solution for us.
We have manged to find a work around to solve this issue
We have created the filters at universe level with following formula for all the date objects which we ere using at report level as a prompt:
@Select(classname\objectname)=TO_DATE(@Prompt('Enter Date:','D',,mono,free,not_persistent), '%Y/%m/%d')
Although when we parse this formula it wil give an error message saying 'illigle operation',
still it will work when we use this at report level.
Thanks and Regards,
Rishabh

Similar Messages

Error when refreshing WEBI report with Universe Connection Type "SSO"

Hi Experts:
We are trying to refresh the Webi report in Infoview with Universe Connection set as "Use Single Sign On when refreshing the report at view time", so that we can leverage SAP OLAP authorization variable from Bex Query which the Universe is built on.
However got the error of "incomplete logon data" after all the configurations done following below blogs:
SNC Part 1
/people/ingo.hilgefort/blog/2009/07/03/businessobjects-enterprise-and-client-side-snc-part-1-of-2
SNC Part 2
/people/ingo.hilgefort/blog/2009/07/03/businessobjects-enterprise-and-client-side-snc-part-2-of-2
We already have Win AD SSO to SAP setup, and in BO CMC, Win AD user is mapped to SAP user ID.
The SNC settings are:
- AD Account: service.test.bobj (all lower-letters)
- 32-bit gsslib on the BO server, and 64 bit on the BW server side.
- SNC0: p:service.test.bobj at DOMAIN
- SU01 --> BO_Service ; SNC: p:service.test.bobj at DOMAIN
- Entitlement system tab --> username: BO_Service
SNC Name: p:service.test.bobj at DOMAIN
- SNC settings tab:
SNC Lib: c:\winnt\gsskrb5.dll
Mutual Authentication settings: p:SAPServiceBP0 at DOMAIN
In CMC, the role can be imported if "RFC activated" option unchecked in SNC0.
I found a few threads on the same topic, but they are all not answered:
SNC Client side configuration error
SNC Configuration Error: Incomplete logon Data
Can you please provide details of the solution if you have impleted a same scenario successsfully, or any thoughts to help the investigation?
Thanks in advance!
Regards,
Jonathan

Hi Ingo,
Sorry for taking so long to reply, we are trying to set up server side trust and enable SSO; but we still couldn't success.
What we did is:
1. We followed installation guide chapter 6, generate certificate and PSE, etc. All looks good.
2. Then we still have the "incomplete logon data" error when refreshing webi report after logon using Windows AD user ID.
3. Then we trace the PFC connection, the log is as below. We checked several BO notes, e.g. 1500150, 1461247.. The part bothers us is that we even don't have URI displayed in the log when system trying to use SNC, and we couldn't get more info on this which make us very difficult to diagnosis.
Can you please help? Thanks a lot!
Thu Mar 31 10:54:46.857 ThreadID<1980> SAPMODULE : SAPAuthenticationService: Authentication model for SAP connectivity is SSO
Thu Mar 31 10:54:46.857 ThreadID<1980> SAPMODULE : SAPAuthenticationService: Determining if we can connect using SNC. Calling CanAuthenticate...
Thu Mar 31 10:54:46.919 ThreadID<1980> SAPMODULE : SAPAuthenticationService: Unable to authenticate using SNC because the URI does not meet the minimum connection requirements.
Thu Mar 31 10:54:46.919 ThreadID<1980> SAPMODULE : SAPAuthenticationService: Determining if we can connect using SSO. Calling CanAuthenticate...
Thu Mar 31 10:54:46.919 ThreadID<1980> SAPMODULE : SAPAuthenticationService: Authentication model for SAP connectivity is SSO
Thu Mar 31 10:54:47.013 ThreadID<1980> SAPMODULE : SAPAuthenticationService: The SAP SSO authentication process will fail because the SAP secondary credential are not properly updated and the password is blank.
Thu Mar 31 10:54:47.013 ThreadID<1980> SAPMODULE : SAPAuthenticationService: Trying to connect to SAP using this URI : occa:sap://;PROVIDER=sapbw_bapi,R3NAME=PB0,GROUP=BI_Group1,MSHOST=sapaupdb04,LANG=en,CLIENT=100,CATALOG="ZSPUM602",CUBE="ZSPUM602/ZSPUM602_Q50"
Thu Mar 31 10:54:47.013 ThreadID<1980> SAPMODULE : SAPAuthenticationService: Calling m_pRfcWrapper->RfcOpenEx() ...
Thu Mar 31 10:54:47.154 ThreadID<1980> SAPMODULE : SAPAuthenticationService: RfcOpenEx(...) returned 0
Thu Mar 31 10:54:47.154 ThreadID<1980> SAPMODULE : SAPAuthenticationService: Call to m_pRfcWrapper->RfcOpenEx() took 0.141 seconds
Thu Mar 31 10:54:47.154 ThreadID<1980> SAPMODULE : SAPAuthenticationService: SAPAuthenticationService::~SAPAuthenticationService

Error when generating the report (see long text), Message no. AQ_AD_HOC221

Hi All,
I am facing a peculiar problem while executing an infoset query.I have created 2 customized fields Compa-ratio and PIR in infotype 0008 in an infoset.I have coded in these additional fields.
When I execute a query using 1 of these customized fields the report is generated correctly.But when I put both the fields in the output the report shows an error "Error when generating the report (see long text)". The message# associated with this errAQ_AD_HOC221.
I have also checked the data types and the references. Nothing seems to be wrong here.
Does anybody has any clue about this ?
Kajal

Hi Bernd,
I had a look at those notes. But the information provided did'nt prove to be helpful. I found out the problem. I was using the same local variable for both the fields in their code. This generated the error. This error is a very generic one and does'nt help in finding out what exactly is the problem.
I changed the other local variable and it started working. When I was using the same variable that time I did'nt forget to clear the values but the query still generated the error.
Anyways thanks a lot for the reply.
Kajal

Error when generating the report in Production Server

Hi,
I have created one infoset query in Development server of my client. It is working fine there. I had transported the request containg this query to Production server. But whenever I am trying to generate report using this query in Production server it is giving an error message
"Error when generating the report".
I am not getting what 's problem.
Samriddhi

Samriddhi,
Genarally its not suggested to transport Queries. Should be able to create Queries directly Production. There might be diferences between your Development and Production versions.
Thanks.

Error when selecting the Report Center tab of the Issues web DB

I started a DB from the Issues web DB template. Everything worked fine when I shutdown last night, but this morning I started receiving the following error when selecting the Report Center tab.
You must specify an object for the BrowseTo to open. I have noticed that the ReportCenterDefault form no longer displays. How do I correct this?

Hi Ben
Wyer,
Have you resolved
your problem yet, and does the suggestion help you? If you still have any concern on the thread, feel free to follow up.
Best Regards,
Bruce Song [MSFT]
MSDN Community Support | Feedback to us
Get or Request Code Sample from Microsoft
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Database Connector Error : when refreshing the crystal report in Infoview

Hi,
I've created a crystal report on SAP R/3 tables and the report is refreshing fine in my local system. But however when I publish the report to the BOE, and when I try to refresh the report it gives the error:
Error in File <file name>: Database Connector Error. I'm using Crystal reports 2008 and the BOE is XI 3.1.
How can I solve this?
Thanks,
Sanjay

Hey folks,
i suppose we are facing the same error. But where do i check if the key for the server-side integration kit has expired? There is no explicit key in our CMC.
We use BOE XI 3.1.
Thanks in advance!

Error when running the report

hello,
i am running a report, which has three parameters begin date, end date and dept full name.
for example when i am running the report with following parameter's works fine they are 01/01/2002, 02/02/2002 and dept name is Animal Control.
but when i am running the report with the following parameters its giving problem i.e.
01/01/2002, 02/02/2002 and dept name is Mayor's office its not running the report says command line syntax error rep-0159.
in the database the dept name is Like Mayor's office.
i dont know how to convert the apostrophe to a string or what ever, to get the report.
this is production problem.
please do help me out.
thanks.

Hello!
I guess you are running your report using rwrun60.exe, probably in batch mode.
In such cases string parameter with single quote inside of it should be passed in a such way: rwrun60 ... paramname3='Mayor''s office' ...
In Reports 6.0.8.11.3 it works fine.
No problems at all if you are calling report from the Forms using run_product built-in and passing prameter list into the report.
Regards,
Andrew Velichko
Brainbench MVP for Oracle Developer 2000
http://www.brainbench.com

Error when refreshing a report off of SFDC

Post Author: jpettitt
CA Forum: crystalreports.com
When trying to refresh reports in CRDC embedded into SFDC the following error is shown.
Error in File Check Billing: Database Connector Error.The report has been working for some time now and all of a sudden this error is showing when trying to refresh. Report was created in CR XI ProfessionalPlease advise

Post Author: cwilson
CA Forum: crystalreports.com
Hi,Can you provide more info, specifically:Have you tried logging into CRDC directly and refreshing the report? Can you refresh the report in CR Designer? Does it warn you that the database has changed when you try refreshing?Was the report created using tables, stored procedures or command objects?Thanks,Charles

Unknown error when executing MDX when refreshing Crystal Report with BEx

Hello Experts,
I have created a Crystal Report (Crystal 2008 SP1) with BEx Query (7.10) and have been able to refresh successfully when the SAP_ALL authorization is included in my user role. I don't want my end users to have SAP_ALL so I created a role and assigned the authorizations recommended in the SAP Integration Kit for BusinessObjects 3.1 Install Guide.
When I run the report as one of the users assigned to my new role I get the following error in the trace file.
ERROR: .\crdb_bwmdx_execution.cpp [200]: l_bapiGetStreamInfo failed with return code RFC_RC = 0 Exception: BAPI Error: BAPI Error #:0
Unknown error when executing MDX
2188     6556     Caught DbError #1 with Message 'BAPI Error #:0
Unknown error when executing MDX'
2188     6556     Caught DbError #1 with Message 'BAPI Error #:0
Unknown error when executing MDX'
2188     6556     Caught DbError #1 with Message 'BAPI Error #:0
Unknown error when executing MDX'
I tried all the Fix Packs (ie 1.1., 1.2 and 1.3) for XI 3.1 Integration Kit to try resolving the error but it didn't work.
The same query works fine in BEx Web when running as one of the users in the new role I created for Crystal Report users.
Are there any other Authorizations that I need to include in the role?
Cheers.
Paul.

We have been able to identify what causes the MDX driver to error and I will explain what we are trying to implement with the hierarchies.
Firstly, we are creating reports of the HR cube Mutliprovider using the SAP MDX Driver which works well when there are no authorization analysis set on the cube. But with the authorization analysis set for on 0ORGUNIT for BEx Explorer Crystal returns the MDX error.
Each of the Business Unit managers are assigned to an Organization Unit that will be used to restrict the employees that will be reported. To restrict the Managers to only see their Org Unit we have set the 0ORGUNIT object to use authorization ananlysis and a custom authorization variable to return only data for the Org Unit they belong too.
In Crystal this works well when a manager has an Org Unit that is a head department of other Org Units. This scenario will give Crystal the NodeID and Parent NodeID to create the hierarchies in the report. But when a manager does not have any other Org Units beneath there own department then Crystal doesn't have a Parent NodeID to create the Hierarchies with the NodeID. In the RFC trace I can see an error when Crystal is trying to get the Parent NodeID but the user is not authorized to that Org Unit then it throws the error.
We have got a temporary workaround which is to create the managers a dummy Org Unit below their own department. The workaround will do for now but shouldn't the MDX driver be able to recognise that it has returned the last level in the Org Unit Hierarchy and not return an error?
The customer is looking for a product fix as they believe this should be handled by the driver. Is this a bug or a limitation of the product?
Paul.

Getting error when refreshing the WebI report

Hi,
I am building WebI reports using a universe which is constructed over a BI cube.
Initially I am building the report and uploading it into CMS.
When I am importing the report from CMS and refreshing it, I am getting an error
"A database error has occured. The database error text is: A runtime exception has occured. (Lisence key check failed, Check that you are lisenced to access SAP data sources). (WIS 10901)".
What could be the reason for this kind of behaviour?
The version of BO is 3.1.

Hi,
Your answer was really helpful, and it worked upto some extent. I have updated the lisence key and the following error is no longer coming.
"(Lisence key check failed, Check that you are lisenced to access SAP data sources). (WIS 10901)".
But now I have a new error popping up when ever I import a report from CMS and refreshing it.
The error is "A database error occured. The database text is: The supplied XML is not valid.[SYMTNKEY].[LEVEL 01]. (WIS 10901)."

SharePoint 2007 - Invalid Token Error when Generating Excel Worksheet with ItemLevelAudit

All,
I have the AuditLevel project located here working on a test site:
https://msdn.microsoft.com/en-us/library/office/bb397403(v=office.12).aspx#MOSS2007ItemLevelAudit_AuditingwithSharePointServer2007
Since I'm a site collection admin - I can access a document and go to View Audit History.
When I click the button to Generate Excel Document - if I've viewed the document I get the following error
since I have a ' in my name - is this due to AD or can this be fixed in code - I did run a
Replace ' with '' in each of the page loads on any aspx pages I saw
string s = "'";
string escaped = s.Replace("'","''");
'//s:si[s:t='O'Neill, Kevin']' has an invalid token.   at MS.Internal.Xml.XPath.XPathParser.CheckToken(LexKind t)
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   at MS.Internal.Xml.XPath.XPathParser.ParseUnaryExpr(AstNode qyInput)
   at MS.Internal.Xml.XPath.XPathParser.ParseMultiplicativeExpr(AstNode qyInput)
   at MS.Internal.Xml.XPath.XPathParser.ParseAdditiveExpr(AstNode qyInput)
   at MS.Internal.Xml.XPath.XPathParser.ParseRelationalExpr(AstNode qyInput)
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   at MS.Internal.Xml.XPath.QueryBuilder.Build(String query, Boolean allowVar, Boolean allowKey)
   at MS.Internal.Xml.XPath.QueryBuilder.Build(String query, Boolean& needContext)
   at System.Xml.XPath.XPathExpression.Compile(String xpath, IXmlNamespaceResolver nsResolver)
   at System.Xml.XPath.XPathNavigator.Compile(String xpath)
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   at ItemAuditing.AuditLogWorkbook.XLInsertStringIntoCell(String sheetName, String addressName, String value)
   at ItemAuditing.AuditLogWorkbook.WriteCell(String celladdress, String cellvalue)
   at ItemAuditing.AuditLogWorkbook.WriteEntry(String User, String Occurred, String Event, String Version)
   at AuditLogWorkbookHandler.<>c__DisplayClass1.<ProcessRequest>b__0() in c:\Program Files\Common Files\Microsoft Shared\web server extensions\12\TEMPLATE\LAYOUTS\AuditLogWorkbook.ashx:line 54
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   at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass4.<RunWithElevatedPrivileges>b__2()
   at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)
   at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param)
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Hi Alan J Stewart,
This issue may occur due to the column name in your scenario.
Would you please change the column name: raised by column to “raised_by”, and export the list with this column, check whether the issue persists.
I have seen similar issue that caused by the column name.
Thanks,
Qiao
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Qiao Wei
TechNet Community Support

Error when creating a Report with Form component

I am trying to create a new report with form component but when I try to choose the Table/View name I get a web error "404 web not found". I know for a fact that the list is working because I see the list when I create a "simple form". Is this a bug or i need to do something to get it working? thanks

419008,
It is a bug that has been identified and will be corrected in an HTML DB patch. There is nothing you can do to correct it.
This bug is specific to Internet Explorer and utf-8 encoding. It is not a bug with IE, it is a bug with how we handle this for IE.
Joel

Receiving Error when running Crystal reports with Images in WebSphere 6.1

I am designing a report with a sub report that displays images via (BLOBS). The images are between 10-20 kb in size and there could be up to 200 images in the report.
There are no problems when I run the report using Java 1.5 with Tomcat 5.5 server and JDBC connection (using ojdbc14.jar) to an Oracle 10g database.
It seems that if I attempt to run the same report on a WebSphere 6.1 environment, the below error is encountered (stack trace is below)
I am using Crystal 2008 (ver 12.0.0.683).
Based on the stack trace, I think it is either an IBM JDK javax.* package compatibility issue or the current version of Crystal reports (no service packs installed - current client environment) has a known issue with Websphere.
I searched the forums for any similiar issues but could not find one.
Could installing Service pack 3 solve this issue or is there another possibility?
Any assistance would be greatly appreciated.
Thank you.
Tony.
Stack Trace follows (Needed to trim due to size, trying to keep unique messges) *******
ERROR [pool-14-thread-1] c.u.p.e.g.c.GenerateCrystalReport [GenerateCrystalReport.java : 211] Generate Report: Template =
pusehk08\evm$\EVM REPORTS 5.7.2010\Staging\TEARDOWN_COM.rpt, ReportSDKException caught: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.if(SourceFile:237) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(SourceFile:147) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(SourceFile:128) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(SourceFile:111) [CrystalReportsRuntime.jar:12.2.207.916]
at com.utc.pw.evm2.generatereports.crystalreports.GenerateCrystalReport.generateReport(GenerateCrystalReport.java:152) [classes/:na]
at com.utc.pw.evm2.generatereports.ReportThread.run(ReportThread.java:144) [classes/:na]
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:678) [na:1.5.0]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:703) [na:1.5.0]
at java.lang.Thread.run(Thread.java:811) [na:1.5.0]
Caused by: java.lang.VerifyError: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;
at com.crystaldecisions.reports.common.image.ImageUtils.a(SourceFile:901) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.common.image.ImageUtils.if(SourceFile:873) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.common.JavaImage.do(SourceFile:183) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.common.CrystalImage.createImage(SourceFile:50) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.formatter.objectformatter.FormattedBlobFieldObject.if(SourceFile:103) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.formatter.objectformatter.FormattedBlobFieldObject.<init>(SourceFile:57) [CrystalReportsRuntime.jar:12.2.207.916]
[CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.formatter.paginator.PageFormatter.formatPage(SourceFile:236) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.export2.a.a(SourceFile:96) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.export2.a.a(SourceFile:247) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.export2.ExportSupervisorEx.if(SourceFile:642) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.export2.ExportSupervisorEx.a(SourceFile:586) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.requesthandler.ReportViewingRequestHandler.a(SourceFile:636) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.requesthandler.ReportViewingRequestHandler.int(SourceFile:672) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.do(SourceFile:1944) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.if(SourceFile:661) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(SourceFile:167) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.a(SourceFile:529) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.call(SourceFile:527) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.common.ThreadGuard.syncExecute(SourceFile:102) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.for(SourceFile:525) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.int(SourceFile:424) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(SourceFile:352) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.sdk.erom.jrc.a.a(SourceFile:54) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.sdk.erom.jrc.a.execute(SourceFile:67) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.proxy.remoteagent.RemoteAgent$a.execute(SourceFile:716) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.proxy.remoteagent.CommunicationChannel.a(SourceFile:125) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.proxy.remoteagent.RemoteAgent.a(SourceFile:537) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.ds.a(SourceFile:186) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(SourceFile:1558) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(SourceFile:337) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.if(SourceFile:223) [CrystalReportsRuntime.jar:12.2.207.916]
... 8 common frames omitted
2010-07-20 15:57:11,147 ERROR [pool-14-thread-1] c.u.p.e.g.ReportThread [ReportThread.java : 233] Attempt to generate report TEARDOWN using
pusehk08\evm$\EVM REPORTS 5.7.2010\Staging\TEARDOWN_COM.rpt for E733570-01 failed: Generate Report: Template =
pusehk08\evm$\EVM REPORTS 5.7.2010\Staging\TEARDOWN_COM.rpt, ReportSDKException caught: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;, REPORTSDKEXCEPTION
2010-07-20 15:57:11,147 ERROR [pool-14-thread-1] c.u.p.e.g.ReportThread [ReportThread.java : 238] Exception was caught trying to build report:
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;
Edited by: Liro9999 on Jul 21, 2010 1:55 PM

Thank you for your reply.
The answer to your question concerning if Websphere is a clean install is no. The client has other applications running on that server. We do not have access to that server other than the log files and I requested information as to what other applications are on the server.
We did try adding a known working version of the IIOMetadata class in the ear file and deploying it in the hopes that class will be loaded before using any other version. Unfortunately, we receive the posted errors. Which may mean that a different version of the class has already been loaded in memory and that is the one being accessed. A request would have to be made to the client for a shutdown and restart of Websphere in determining if that may be the case. Since there are other applications running, coordination and communication to the other application owner will need to be done first.
Any additional ideas will be appreciated.
Thank you.
Tony.

Error when loading the Reports from the IC Manager

Dear CRM Gurus,
i am getting the below error message when trying to access the Reports from the IC_MANAGER role
'Error loading template 0TPLI_CSRV_T01_Q0001_V01'
and
Technical Information for Message:
(Error loading template 0TPLI_CSRV_T01_Q0001_V01
Notification Number BRAIN 276 )
i am completely stuck here
can anyone help
Thanks and Regards,
Raj

The reports are coming from BI, so do you have a BI enviromment with the extractors from CRM pulling the data ........

Error when opening the database with resetlogs

ORA-00603: ORACLE SERVER SESSION TERMINATED BY FATAL ERROR
WHEN I open the database with RESETLOGS

Well you definitely need to post more information here.
Looking at what you have posted, all that I can reply is
ORA-00603: ORACLE server session terminated by fatal error
Cause: An ORACLE server session is in an unrecoverable state.
Action: Login to ORACLE again so a new server session will be created

Invalid Year error when refreshing the report with date prompt

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