Inventory not seen in the console?

Question

Hello,
Watching the InventoryAgent.log file on the client I have:
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, BuildNumber, Description, Manufacturer, Name, ReleaseDate, SerialNumber, SMBIOSBIOSVersion, SoftwareElementID, SoftwareElementState, TargetOperatingSystem, Version FROM Win32_BIOS; Timeout = 600 secs. InventoryAgent 9/3/2014 9:32:08 AM 6712 (0x1A38)
Collection: Namespace = \\localhost\root\vm\VirtualServer; Query = SELECT __CLASS, __PATH, __RELPATH, Name FROM VirtualMachine; Timeout = 600 secs. InventoryAgent 9/3/2014 9:32:08 AM 6712 (0x1A38)
Failed to get IWbemService Ptr for \\localhost\root\vm\VirtualServer Namespace: 8004100E InventoryAgent 9/3/2014 9:32:08 AM 6712 (0x1A38)
Failed to enumerate instances of VirtualMachine: 8004100E InventoryAgent 9/3/2014 9:32:08 AM 6712 (0x1A38)
Collection: Namespace = \\.\root\ccm\invagt; Query = SELECT __CLASS, __PATH, __RELPATH, Name, SMSID, Domain, SystemRole, SystemType, LocalDateTime FROM CCM_System; Timeout = 600 secs. InventoryAgent 9/3/2014 9:32:08 AM 6712 (0x1A38)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, AnswerMode, DeviceID, DeviceType, Index, MaxBaudRateToPhone, MaxBaudRateToSerialPort, Model, Name, Properties, Status, StringFormat, SystemName, VoiceSwitchFeature FROM Win32_POTSModem; Timeout = 600 secs. InventoryAgent 9/3/2014 9:32:08 AM 6712 (0x1A38)
Collection: 48/65 inventory data items successfully inventoried. InventoryAgent 9/3/2014 9:32:08 AM 6712 (0x1A38)
Inventory: Collection Task completed in 13.907 seconds InventoryAgent 9/3/2014 9:32:08 AM 6712 (0x1A38)
Inventory: 17 Collection Task(s) failed. InventoryAgent 9/3/2014 9:32:08 AM 6712 (0x1A38)
Inventory: Temp report = C:\windows\SysWOW64\CCM\Inventory\Temp\5cbb921d-4659-41c5-a7e8-07482a827a3b.xml InventoryAgent 9/3/2014 9:32:08 AM 6712 (0x1A38)
Inventory: Starting reporting task. InventoryAgent 9/3/2014 9:32:08 AM 6744 (0x1A58)
Reporting: 70 report entries created. InventoryAgent 9/3/2014 9:32:08 AM 6744 (0x1A58)
Inventory: Reporting Task completed in 0.578 seconds InventoryAgent 9/3/2014 9:32:08 AM 6744 (0x1A58)
Inventory: Successfully sent report. Destination:mp:MP_HinvEndpoint, ID: {E4E4BEA9-A41F-4B2B-AE6A-629D70474029}, Timeout: 80640 minutes MsgMode: Signed, Not Encrypted InventoryAgent 9/3/2014 9:32:08 AM 6744 (0x1A58)
Inventory: Cycle completed in 59.078 seconds InventoryAgent 9/3/2014 9:32:31 AM 6744 (0x1A58)
Inventory: Action completed. InventoryAgent 9/3/2014 9:32:31 AM 6744 (0x1A58)
but the Resource Explorer within the console remains empty:
Inventory.log on the MP is not showing anything for this machine!!!
Still reviewing mpfdm.log & dataldr.log to find trace of this inventory movement !!!
Where to look for more information about any failure?
Thanks,
Dom
System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager

Answer 1

I just noticed all new machines are getting an error...
Severity Type Site code Date / Time System Component Message ID Description
Warning Milestone DTS 9/3/2014 10:45:31 AM CONFIGMGRDTS SMS_CLIENT_CONFIG_MANAGER 3014 SMS Client Configuration Manager cannot connect to the machine "RRXB524BA". The operating system reported error 5: Access is denied. Possible cause: The client is not accessible. Solution: Verify that the client is connected to the network and that the SMS Service account or (if specified) the SMS Client Remote Installation account has the required privileges, as specified in the SMS documentation. Possible cause: A remote client installation account was not specified in the SMS Admin console, the account is not valid, is disabled, or has an expired password. Solution: Ensure one or more valid and active remote client installation accounts are specified in the SMS Admin console, that the account names and passwords are correct, and that the account has the required administrator rights on the target machines.
the service account is in the Local Administrators Group
Checking the computer account now...
all accesses look okay...
Thanks,
Dom
System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager