Inverse Color iTunes - 2 of 2 iTunes issues in 10.9

This is happening only on my MB Air: Since on Maverick, the iTunes windows have a black background.
The main window has text that has the color that the background is supposed to have, i.e. that bland extra-light Apple-gray we all have to love.
This applies to all segments, i.e the list, the column browser and the side bar.
Also black are the content of the Downloads window and the drop-down menu emerging from the search box in the main window. The text, if there is any, has the same color as the highlight (gray) so I can't see a thing.
The equalizer/miniplayer look normal. The iTunes Store shows up normal.
I first noticed it with 11.1.2, no change after upgrade to 11.1.3
What the heck is going on and how can I correct it?

no takers?

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Unable to install itunes 10.5 after update issue. "windows installer package error"

So when the update for itunes happened, it wiped my ipod, and then my ipod would not work with itunes. So I uninstalled itunes and tried to reinstall it and it gives me that error message. "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I have tried all the fixes from deleting everything to running command prompts. I think i tried everything.
Method 1: Right click on the setup file and, from the drop down menu, select 'run as administrator'
Method 2: Open command prompt in elevated mode and, then unregistered and re-register Windows Installer.
1. In the Start search box and then type 'cmd', when the command application appears at the top of the start window, right click on it and, from the drop down menu, select 'run as administrator' and type each of these commands in the command prompt and press Enter
   • msiexec /unregister
   • msiexec /regserver
msiexec.exe belongs to the Windows Installer Component and is used to install new programs that use Windows Installer package files (MSI)
http://windows.microsoft.com/en-US/windows7/Command-Prompt-frequently-asked-ques tions
Method 3: Start the Windows Installer service
1. Click Start, type Services.msc and press {ENTER}
2. Double-click Windows Installer
3. Set the Startup type of Windows Installer to Manual
4. Click Start to start the service. Note down the error message if any.
5. Click OK.
If the above mentioned steps don’t resolve the issue, then
follow the steps and check whether you can resolve the issue:
Method 4: Empty your Temp directory and restart
1.       Choose Start > Computer
2.       In Computer, open the "C:" drive.
3.       Open the Users folder.
4.       Double-click the folder titled with your username.
5.       If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
6.       Choose Organize > Folder and Search Options.
7.       Click the View tab.
8.       Select the option to "Show hidden files and folders." (In Windows 7 this option will be called "Show hidden files, folders, and drives").
9.       Click OK.
10.    Double-click the AppData folder to open it. If Windows needs your permission to continue click Continue.
11.    Double-click the Local folder to open it.
12.    Right-click on the Temp folder and choose Delete.
13.    In the confirmation dialog that appears click Yes.
14.    If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 12.
15.    Restart your computer.
Method 5: Removing iTunes
Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
1.       Quit iTunes.
2.       From the Start menu, click Control Panel.
3.       In Control Panel, click Uninstall a program. The Programs and Features Control Panel opens.
Alternately, in Classic Panel of Control Panel, click Programs and Features.
4.       Select iTunes from the list of currently installed programs, then click Uninstall.
5.       When asked if you would like to remove iTunes, click Yes.
6.       After the uninstallation is complete, do not restart your computer if you are prompted to.
7.       If other program entries were listed for iTunes in Programs and Features remove those as well.
8.       In Programs and Features, also remove any iPod Updater applications that are listed in the same fashion as you removed iTunes.
Method 6: You may also try downloading the Windows Installer Cleanup utility and run that to remove the leftover ITunes installer files that may be causing issues with your current installation.
You may refer the following article to download the Windows Installer Cleanup Utility:
http://support.microsoft.com/kb/290301
1. Click on Start > All Programs and then click Windows Install Cleanup; the Windows Installer Clean Up Utility window appears, listing software that is currently installed on your computer.
2. Select iTunes from the list and click Remove. If you have multiple iTunes files, remove all of them.
3. Once you have completed the above steps to Empty your Temp directory, Completely remove iTunes and QuickTime, and Clean up iTunes installer files on the computer, you can install the latest version of iTunes from
To this:
This solution correct my bug.
I had the same error in with the i-tunes installation and i did this and it worked.... This works for any i tunes that fails to install itself on 64 Bit
You have to go into your registry.
Start, run, type in “regedit”.
Next go to HKEY_LOCAL_MACHINE.
SYSTEM
CurrentControlSet
Services
MSIServer
To the right you’ll see WOW64. Double click on it, or right click on it and click on modify. Change the setting from 1 to 0.
Next, go to the start menu again and type in the search box: “services.msc”.
Look for and find the Windows Installer service.
Double click on it and tell it to stop. Next, tell it to start.
You should now be able to install your programs.
------ By the way I dont have the WOW64 option is not available.
I was able to install quick time just fine. All of the other apple software associated with itunes installed fine but itunes did not. Im not sure if there is a virus that could do this. I didnt delete anything but apple folders.
I have tried other things but i cant remember exactly there were.
When the install process for itunes is running it changes with the error message shows up during install.
Thanks.

I should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
Apple helps you find Original Sin with the Windows.

I uninstalled itunes to fix some ipod issues, and now I tried to reinstall it but it says that it's already installed.

I uninstalled itunes to fix some ipod issues, and now I tried to reinstall it but it says that it's already installed. When I went to find the "icon" I can"t find it. When i looked in the download files I saw the downloads, but not the actual itunes "app". Please help thanks!

How did you uninstall it and what were your IPOD issues - that may help clarify the problem.

HT4528 I have 3 iPhones, one Ipad, and two PC's that I have tried to "connect" using one iTunes account and am having issues.I connected iPhone #3 to one PC, it removed all contacts from iPhone #3, replaced w/ contacts from iPhone #2. How can I get back?

I have 3 iPhones, one iPad and 2 PC's, all using the same iTunes account. I want to be able to have each iPhone keep their own list of accounts and music list and the I pad different as well. I want to 2 PC's music list to match. How do I do this?
Additionally, when I connected iPhone #3 to one PC, it removed the contacts from #3 and replaced it with contacts from iPhone #2. How do I get those contacts back and prevent this from happening again?

Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David

ITunes TV Show Season Pass Issues - How is it working for you?

I love iTunes Season passes. I love letting a show accumulate without worrying about storms, sports messing up recording times, power outages, storage of my DVR, etc... The shows are always going to be there to watch. However for well over a year ago Apple removed the new TV Show episodes from coming via the Check Available Downloads option. Since then we have had a plethera of options presented to us. However I continue to have mixed results. I have tried using my Apple Care to get support. But since its more like a cloud or iTunes issue, they send me to the web which is nothing but email support. Email support suggests these 4 methods. 3 out of the 4 rarely work for me in a reliable or timely way. I am looking for those who have the same issues/challenges and understand if you have found a better way or even a root cause why I am getting these results.
First method is using the email notifications you can turn on when you manage your season pases via iTunes Account inside the iTunes application. You click the email link, it launches Safari, Safari launches iTunes, in a few seconds you get a "Cancel" or "Download" pop up in iTunes. You click download and it will download the show. You must repeat this for each email notification/show... daily. It can be hap hazard as the notifications sometimes come at 2am and others throughout the next day.
Second method is going to iTunes store in iTunes, click on TV Shows, Click on Purchased... and there you can select "not on this computer" to see what episodes are new and not downloaded yet. This is actually fairly straight forward and easier than the email links. However I am having an issue where even though I have the notification, the show does not show up in my purchases. If I switch over to "shows" vs "seasons" I see the episodes from all my email notifications. But generally only the behind the scense have the icloud download icon. (see attached screen shot) The work around is to go to the TV show page itself for that season, scroll and use the download button there for each new epiosde you have not downloaded. This is probably now less optimal than the email.
Third method is to enable "show iTunes in the Cloud purchases" via iTunes Preferences. I dread it evertime its suggested I try this. When I enable this option, all shows and movies marked as "unwatched" get marked as "watched." Right now, I have a large number of episodes unwatched right now. So it would be ALOT to clean up to try it again. When I have used this, its by far the easiest to use (besides the former retired "check for available downloads" option. You just go to your TV Shows in your library, unwatched tab, and just click the download icons. You dont even have to leave your library. However there seems to be a bug. I suspect it has something to do with my machine sleeping and the internet connection dropping and not re-establishing before iTunes is trying to reconnect. The end result is the iTunes in the cloud preference disappears or gets completely reset.... and it totally messes with your unwatched and watched shows. I have showed it to an Apple Care rep as they were connected to my machine. They couldnt believe it. So I would REALLY love to know if anyone has tried this method recently and NOT had these issues. Its a good hour of work if it does not work cleaning up the after math. So feedback would be welcome.
Fourth option is instead of downloading, stream it. This is not my preferred method because I sometimes will rewatch an episode multipe times due to distractions from work, shool, or re-watching it later with a friend to catch them up. Once I have it downloaded, the critial path is limited to my home network. However I never really have issues with long buffering and streaming because I have a 50mps up/downlink internet. The issue I am running into this method is sometimes the newest episode is not showing up in AppleTV > TV Shows > Purchases > Recent for that TV Show and Season. It will eventually make it there... but I am not sure what the secret sauce is for it to become available.
I am doing my best to keep this to a civil request for feedback from fellow users and fans of the TV Show Season Passes. I would even welcome an Apple response. I am currently trying to get iTunes support to look into these again. But I keep getting looped into one of the four options with each email exchange.... even though I have already explain, provided screen shots, etc... Its sort of exhausting when you are stuck with email as your only path to explain and help. Especially when you spent the money on Apple Care. Perhaps I need to just make an apppointment at my Apple store so I can SHOW them what happens. But that is a pain to lug in a 27" iMac and a 6TB thunderbolt drive. FEEDBACK welcome!

Hi,
I'm having the same problem on Windows and Mac, neither automatically download episodes from any of my season passes, nor do they find it when I select "Check for available downloads," it informs me all episodes have been downloaded for my Apple ID, which in fact they have not.
I have to find the episode in my Library(which shows all available episodes on my computer and in the iTunes Store) and from there I have to manually click to download. I tried deauthorizing all my computers and reauthorizing just one computer, and that didn't work either. I also deleted my other device(iPad) from the "iTunes in the Cloud" just in case there was some issue associated with that, and that didn't work either.
It’s sad that the iTunes rep didn't really "listen" to what you said. I find this happens at many other companies too. They often are trying to fit your problem into some prepared script or solution, or they are distracted or in a hurry and don't actually read or listen fully to an even well defined account of the problem.
Best of luck to us all! Hope they fixed it soon.

TS1717 itunes will not open and issue 13001 comes up...? thanks

itunes will not open and issue 13001 comes up...? thanks

Perhaps something here will help:
http://support.apple.com/kb/TS1421
Regards.

HT4623 My computer is not taking the new update from itunes. It states that i do not have the requirements to finish the Install and that it was Installed incorrectly. I have never had any issue with any previous update regarding iTunes. What is the issue

My computer is not taking the new update from itunes. It states that i do not have the requirements to finish the Install and that it was Installed incorrectly. I have never had any issue with any previous update regarding iTunes. What is the issue?

Hi there Double2D,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W.

I'm receiving a message that items are not syncing and says I should go to iTunes. However, I can't find in iTunes how to deal with issue. Any suggestions?

I'm receiving a message that items will are not syncing and the messages says I should go to iTunes; however, I can't find an area in iTunes that deals with my issue. Any suggestions on where I should look for the solution?

Right click on your device icon on the left pane of iTunes and click on transfer pur....

ITunes Match brings up an issue...

Uploading unmatched songs wouldn't be such an issue if this country got it's act together and offered decent upload speeds. I have Mid tier Roadrunner service and my upload bandwidth is only 1/2 a megabit. This is ridiculous for this day and age. We should have at least a 3-5 Mbps upload. Uploading just one song is painfully slow and reminds me of when I was downloading mp3s from Napster on a 56k modem. Well maybe not THAT bad but you get the idea. I hope Apple fine tunes the matching so we don't have to spend so much time uploading. Any thoughts?

You also need the iTunes library files: iTunes Library Extras.itdb, iTunes Library Genius.itdb, iTunes Library.itl. These files will put everything back just the way it was on the other computer.

ITunes library on external drive issue....

I have my entire iTunes library on an external hard drive. I recently moved and had to restore my computer because of some issues. The computer is working now but iTunes does not recognize my library on the external drive. It shows everything I have purchased in the cloud but anything that I have manually put in my library doe snot show up in my library. When I look in the external drive all my media is there, I just can't get to it through iTunes. The path that can be changed in the advanced settings is not right and I am not sure how to correct the path. Thanks
I have a late 2008 iMac - 3.06GHz Intel Core 2 Duo - I just upgraded RAM to 6GB - right after I upgraded the RAM iMac booted into disk utilities - had to end up reinstalling OS and basically restore my files from Time Machine. Since I had to redownload iTunes the path under Advanced settings is not correct - it is not linked to my external. How do I fix this - I have had my library set up like this for years I just can't remember how to do it.
Thanks

dekker1 in your screenshot the folder that is usually 'one level above' that has the 'iTunes Library.itl' and the 'iTunes Music Library.xml'. Do you have copies of those files?
Those two are the files that maintain iTunes Data (playlists, ratings, song info …). Purchased files come from iCloud so that is why they always show up for download. According to Apple the library files should be placed in your home folder…
iTunes: What are the iTunes library files?
Can you restore those files back to /Users/[username]/Music/iTunes/ ?
If you don't have these files the only choice I can see is to import all the files & manually recreate all the playlists (this loses metadata, play count etc).
Normally you also have the following at the same location in your /Users/[username]/Music/iTunes/ folder.
Album Artwork/
iTunes Library Extras.itdb
iTunes Library Genius.itdb
Previous iTunes Libraries/
If you also have copies of these, restore them too.
The media folder can live anywhere, but you set the preference in iTunes to that location. It looks like your library may be in a mess already, the duplicate "Automatically add to iTunes" folders are a sign that you have chosen the wrong folder for iTunes media at some point.
Apple have a guide for moving the media, you need to ensure the media library is in the same path as on the old system, otherwise links to files will break.
iTunes for Mac: Moving your iTunes Media folder
Once the media is working you can 'consolidate it' but it must be in a good state before this.
I hope that makes sense, does this clarify anything? I use those Apple pages as a guide for moving & handling iTunes media.

HT203242 I get this error when launching itunes "the registry settings used by the itunes drivers for importing and burning CDs and DVDs are missing." I ahve reinstalled iTunes multiple times but the issue remains.....any suggestions?

I get this error when launching itunes "the registry settings used by the itunes drivers for importing and burning CDs and DVDs are missing." I ahve reinstalled iTunes multiple times but the issue remains.....any suggestions?

I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

ITunes 10.5.2.11 Issue

Im trying to get itunes 10.5.2.11 to work properly, an error message saying a problem with the program has caused it to stop working properly it appears when i try and access iTunes Store or use iTunes to rip a CD! Ive been looking at other peoples discussions and found non which have helped ive looked into the "third Party Add ons" issue and disabled them on FireFox!
Any help which solves this issue would be most welcome
Thank You

Try installing the latest version of quicktime. I have been fighting this issue for several days after re-installing my computer from the ground up. I have read websites, forums, downloaded and paid for RegCure, and contacted support. In the moment before I demoilished my computer I had the epiphany to check quicktime. Once I downloaded the latest version and it associatted the files to quicktime they now show up.

HT201232 Support Subject : iTunes Cards and Codes Sub Issue : hi i want to change my iTunes account from US Store to Kuwait Store and i want to reset My balance.

Support Subject : iTunes Cards and Codes
Sub Issue : hi i want to change my iTunes account from US Store to Kuwait Store and i want to reset My balance.

Try contacting iTunes Support (these are user-to-user forums) and ask them if they can remove the balance from your account so that you can change countries : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Itunes 7.5 speed sync issues (WAY TOO SLOW)

Ok. I googled this and found that I'm one of a few thousand people suffering from the same problem.
Short Story:
- My ipod died and is being sent to factory for replacement.
- Borrowed girlfriends ipod since she doesn't use it much.
- Wiped iPod and started to sync my library to it.
- Took about 4 hours to copy a few songs... wth?
So, I looked this up online and sure enough there is a major complaint from lots of people stating that Itunes 7.5 has major issues, especially with sync-lag. I can't wait the required 7 days to sync my 15K songs and hundred or so audiobooks... so?
I can't use the "revert to Itunes 6.0.5" trick because my library is HUGE and I've made massive edits to the library since the upgrade to 7.5.
Itunes was running GREAT prior to last week. I've been using it on Vista for most of two years now with absolutely no problem... until now.
Is there any update on when Apple is going to correct this bug? Are there other threads about this? (Official threads on here I mean.. they are all over other forums on the web) (I searched but came up empty after a brief attempt).

I have a similar problem. I get a message saying Itunes was not properly installed and that I will not be able to copy or burn. Also not able to Sync Ipod touch. Told to uninstall and reinstall. Do this as suggested via the help site but same problem.
Any ideas anyone

ITunes 10.5 Library Scrolling Issue (mouse wheel)

When in the iTunes library I have an issue using my scroll wheel on my mouse.
I use the Column Browser in iTunes.
Example: I click in the Artist area and type "L" to skip to the letter L. (which it does fine) Then I want to scroll to Life In Your Way... when I scroll using my mouse wheel, it automatically skips back to the top of the list and starts scrolling down through the A's. It scrolls... but why does it skip back to the top? It's very inconvenient.
I'm using iTunes 10.5 on a Windows 7 64-bit OS.
Thanks.
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same problem here - on WinXP. very annoying.
I wonder if someone at Apple tests their software on Windows...?

My debit card kept getting rejected by my iTunes account, it there an issue with iTunes? I have been using the same Card since very long time. I downloaded the iOS 8, can I talk to someone so I can get this resolve?

My debit card kept getting rejected by my iTunes account, it there an issue with iTunes? I have been using the same Card since very long time. I downloaded the iOS 8, can I talk to someone so I can get this resolve?

Apple is not here. Contact Apple to resolve your issue:
iTunes Support WorldWide
or
iTunes Support by eMail ww
Cheers,
GB

Inverse Color iTunes - 2 of 2 iTunes issues in 10.9

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