Invoice and reciept must be paid exactly in A/R Invoice + Payment

Question

We have set the option of overpayment/undepayment amount to 1.00 in the incoming payment of per document tab in the document settings. However, when we enter an invoice and then pay the document with under/overpayment of 1.00 or less in the A/R invoice +payment screen we get the following error: invoice and reciept must be paid paid exactly (message 131-45).
Is there an option of adding the document for cash sale customers even if the payment is greater than or less then by atleast 1.00 due to rounding/adjustments.

Answer 1

Hi Asif
A/R invoice+ Payment
SAP Business One provides the A/R Invoice + Payment transaction for sales to one-time customers.
Prerequisites
The customer pays the entire amount at once (for example, in a shop).
The customer does not need documents such as an order or delivery note document.
Settings in the System
You maintain a representative master record for one-time customers in the system (Administration - Setup - Financials - G/L Account Determination, choose the Sales tab page, then choose Default Customer for A/R Invoice + Payment)
The system automatically calls up this customer when you enter the invoice. You cannot change the customer number in the document. You can, however, change the customer's name and address in the fields provided.
Using the default values in the user parameters, you can also assign a separate customer master record to each user for the A/R Invoice + Payment transaction.
Exception: The customer only makes a partial payment
In this case, you should create a separate customer master record for this customer so that you can monitor the incoming payments.
Regards
Rashid