IO7 Update and Skipping Audio

When I updated my IOS to the new IOS 7, all of my audio skips. Everything from music to audiobooks. I've updated the software as it is available, but nothing works. Any help would be appreciated. Thanks.

Hi, QuickTimeKirk,
You asked an interesting question, and here are the results;
When I tried to open a file with QuickTime 7.5.5, it opened, and the About box reported that it was indeed QuickTime 7.5.5.
When I tried to open a file with QuickTime 7.6, the QuickTime menu options briefly appeared for 1-2 seconds, and then disappeared. After this, I couldn't find any indication that QuickTime was running, neither by cmd-tabbing nor by looking at the processes in Activity Monitor.
And QuickTime 7.6.4 opens fine, and is listed as the default app for opening this particular audio file.
Here's some more info. I did a Spotlight search on "QuickTime", and it found two versions of the QuickTime app. Version 7.6.4 was in the Applications folder of my system drive, and Version 7.6 was in the Applications folder of a 10.4.11 installation that I have on another partition of the same drive. I found no listing for a 7.5.5 app, but when I looked again at the 7.5.5 About box, I saw the following:
QuickTime Player
Version 7.5.5 (249.24)
Quicktime(tm) Version 7.6.4 (1327.73)
Copyright (c) 1989-2008 , Apple Inc.,
All Rights Reserved
Is this normal, to have two different versions listed for a single instance of QuickTime?
Thanks for your help.
Ken

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Stuttering and skipping audio, and an accidental QuickTime workaround

Hi,
I've been having periodic problems with skipping and stuttering audio since the 10.5.6 or 10.5.6 update to OS X. Lately, it's become worse. Just about all of the audio on my system, except for Flash, stutters and skips. I visited the Genius bar at the local Apple store yesterday, and he had never seen anything like it, and suggested an archive and install of the OS, which I'm not quite ready to jump to yet. So this morning, I decided to post my problem here, and I thought it would be a good idea to make a recording of my audio problem so people would know exactly what I was talking about. Since this problem also exists in iTunes, I decided to open a QuickTime Audio Recording window while I had a particular audio file playing in iTunes repetitively. So I had the audio file playing, with its stuttering and skipping, and I opened the QuickTime Audio Recording, and waited for another skipping and stuttering occurrence. To my surprise, the skipping and stuttering stopped! I let the same audio file play for about 20 minutes, and it played perfectly. Also, while the QuickTime Audio Recording window was open, all of the other sounds (alert sounds from apps, etc.) played perfectly. When I closed the Audio Recording window, the audio problems came back! So the good news is that I've apparently found a workaround to my problem. The bad news is that I still don't know how to fix it properly. The Apple Genius suggested that I download and reinstall QuickTime, which I did, but that didn't solve the problem. I have a feeling now that this problem is related to QuickTime in some way. I'm wondering if anyone can offer additional suggestions as to a fix for this. When I right-click on an audio file and select the "Open With..." option, among the choices are three QuickTime versions, 7.5.5, 7.6, and 7.6.4, which make me think that there might be leftover components from older versions of QuickTime on my system. Is there any way that I can do a "clean" install of QuickTime that's more thorough than just a download and install?
Thanks,
Ken

Hi, QuickTimeKirk,
You asked an interesting question, and here are the results;
When I tried to open a file with QuickTime 7.5.5, it opened, and the About box reported that it was indeed QuickTime 7.5.5.
When I tried to open a file with QuickTime 7.6, the QuickTime menu options briefly appeared for 1-2 seconds, and then disappeared. After this, I couldn't find any indication that QuickTime was running, neither by cmd-tabbing nor by looking at the processes in Activity Monitor.
And QuickTime 7.6.4 opens fine, and is listed as the default app for opening this particular audio file.
Here's some more info. I did a Spotlight search on "QuickTime", and it found two versions of the QuickTime app. Version 7.6.4 was in the Applications folder of my system drive, and Version 7.6 was in the Applications folder of a 10.4.11 installation that I have on another partition of the same drive. I found no listing for a 7.5.5 app, but when I looked again at the 7.5.5 About box, I saw the following:
QuickTime Player
Version 7.5.5 (249.24)
Quicktime(tm) Version 7.6.4 (1327.73)
Copyright (c) 1989-2008 , Apple Inc.,
All Rights Reserved
Is this normal, to have two different versions listed for a single instance of QuickTime?
Thanks for your help.
Ken

HP Pavilion dv8357ea and skipping audio

I have HP Pavilion dv8357ea Notebook PC with Windows XP Home SP3. (that's dv8000 series)
I have kept my comp up to date and updated even BIOS, but nothing helps. From the very beginning, the audio has been skipping. It has something to do with HDD activity. Streamed audio (f.ex. Spotify) doesn't skip. I know some other HP notebooks have the same problem, but where's the solution?

When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers that are all different. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the side, back, or bottom of your computer.
Beats Audio is nothing more than Beats tailored hardware paired with Beats Audio software.
The recommended setup is what was original installed in the computer and the use of your HP Recovery Discs to return hcomputer to a factory like state.
Please click the white KUDOS star to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

I downloaded itunes update and lost audio on my pc

I downloaded itunes update on my pc and it deleted my audion driver. I have restored twice, redownlaoded and have had the same results.

I also have this problem. Itunes 10.5 downloaded and installed ok, but appears to have wiped by audio and video drivers.
System restore brings them back, but removes itunes.
I have tried installing Itunes then reinstalling the drivers to no avail.
Help appreciated!

Latest iTunes update caused static and skips in music

I'm not quite sure how to check what update I last did, but ever since I did it, my music has had a static sound and skips on occasion. I know my friend who also does not have a Mac is experiencing the same thing and I'm wondering if it's connected to the latest update.

There is an alternative downloader for 64-bit editions of Windows here:
iTunes 12.1 for Windows (64-bit — for older video cards)
that seems to address the most of the playback issues - including problems with Bluetooth devices - that some users have been reporting with the full 64-bit version (the alternative installer here is the same architecture as most previous "64-bit" versions of iTunes, i.e., a 32-bit application with a 64-bit installer). The "for older video cards" label appears to be something of a misnomer as some people have reported that this corrects problems found on current / high-spec systems.
Some users have reported that after installing this alternative version it is necessary to adjust the "Play audio using" selection (normally to "Direct Sound" rather than "Windows Audio Session", though this may vary based on your audio hardware/drivers) in Edit > Preferences > Playback to restore glitch-free audio (one part of the reported symptoms is that the "Direct Sound" choice isn't available, usually in Windows 8).
Another possible remedy relates to a potential clash between the 64-bit version of iTunes 12 and Google Chrome; some users have reported that uninstalling Chrome (not just not having it running) resolves the iTunes playback issues without having to install the alternative version referred to above.
Finally, you may want to think about reverting to iTunes 12.0 - see Turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for steps needed to completely remove all installed iTunes components, and for links to the 12.0 installers.

Earbuds with Mic and Skip Functions not working after IOS 6.0.1 update?

I have earbuds with a mic and skip buttons functions and noticed that mic and the skip music functions stop working after updating to IOS 6.0.1. Now when I talk on the phone the mic on iPhone itself is working and not the mic on my earbuds. Also when playing music he skip functions has stop working. Has anyone noticed these problems?

Phone restart > if that doesn't work then do a reset of the settings. Full restore would be the last option.

I think I downloaded a fake Firefox update from supportfirefox.perl.sh - ever since I have had I/E popups and now audio playing with no programs running. What do I do?

I use the Firefox Google as my homepage. I searched for something and it went to the "you need to update your firefox" so I did...then I realized that it wasn't processing the update the way a normal update from Firefox would. Ever since then, I have had Internet Explorer PopUps and now I have audio running even though there is no program for it to be running on...like a webpage running in the background.

Do a full scan with your Anti-Virus application.
Then do scans with different Malware applications.
Install, update, and run these programs in this order. '''''(Not all programs detect the same Malware.)''''' They are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. 
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] 
SuperAntispyware - [http://www.superantispyware.com/] 
AdAware - [http://www.lavasoftusa.com/software/adaware/] 
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] 
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx]
If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: 
[http://www.spywarewarrior.com/index.php] 
[http://forum.aumha.org/] 
[http://www.spywareinfoforum.com/] 
[http://bleepingcomputer.com]

HP Slate 21 audio issue after KitKat update and reset

I have upgraded my HP Slate 21 from JB to KK. Now the sound quality is very bad!
I came directly from xxx.11 kernel and made factory reset but didn't get a good result. Please how can I fix this tremendous issue?

Hey @PauloTxR ,
Welcome to the HP forums.
I understand you're experiencing issues with sound quality on your Slate 21 PC.
Please review the following thread: HP Slate 21 Kit Kat OTA Update Fix for Audio Quality and LAN Connectivity.
This fix will resolve audio issues of a software nature resulting in the KitKat update. If your issue persists after applying the specific update mentioned in this thread and have done a factory reset, the issue is likely hardware related and not the result of the KitKat update.
If you have done the above and continue to have problems please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Thanks.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

After BIOS update failure and rollback, audio hot keys detect press but do not function

All other hot keys appear to function properly, only the mute/audio-/audio+ hot keys do not work.
I can press the key and the vertical volume indicator displays but it does not move.
At this time, I suspect this has to do with the failed BIOS update yesterday. All keys functioned properly before the failed BIOS update.
All HP drivers and software are updated to latest.
Another symptom I don't know may be related is that my bluetooth headphones have refused to connect once now without a full reboot. Bluetooth would connect and speaker audio audio would be muted, and sometimes "Manage Audio Devices" indicated connected to headphones but no headphone audo. Will warrant further watching.
The BIOS update was the most recent as of this writing and attenmpted to update only yesterday. I watched as the new BIOS progressed all the way to the point the BIOS attemnpted to flash and failed, then rolled back. I assume a backup was flashed because all my non-default BIOS settings had to be reset (non-UEFI boot, enable virtualization).
TIA,
Tony
BTW - I find it odd I can't just press a button to export/print my system configuration from the HP Support Assistant, I have to click every individual entry separately, but here goes...
The current running BIOS is F.63
The full results follows
HP ENVY TS 17 Notebook PC
5CG3331YPX
E9G82UA#ABA
Windows 8 64-bit
Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz
12GB
4GB Micron Technology 1600MHz
8GB Hynix 1600MHz
Intel(R) HD Graphics 4600
1920 x 1080
60
1965 KBC Version 93.51
F.63
IDT High Definition Audio CODEC
Bluetooth Hands-free Audio

Seems after another day,
The problem resolved itself.
No reboot, no significant changes to the machine I can think of since my original post.
Just a spontaneous self-fix.
Thx,
Tony

I did the 8.0.2 update and no longer have my speak to text microphone down by the smileys. Don't want to use audio text. How can I get this back?

I did the 8.0.2 update and no longer have my speak to text microphone down by the smileys. Don't want to use audio text. How can I get this back?

Hey there tjbliven,
It sounds like you are not able to use the dictation feature of iOS 8, becuase the microphone icon is missing. It seems to me like Siri may be turned off, which would cause the icon to not be there:
Siri settings - iPhone
To set options for Siri, go to Settings > General > Siri. Options include:
Turning Siri on or off
That should get the dictation feature back for you.
Thank you for using Apple Support Communities.
All the very best,
Sterling

HT4623 I am trying to complete the iOS7 update and it stalls on the updating of iCloud settings....if I skip this step what will happen?

I am trying to complete the iOS7 update and it stalls on the updating of the iCloud settings, if I skip this step what will happen?

Same issue here....somebody help?

Start up error and beats audio crackling after realtech driver update

I am having several issues.
If I plug in a external hard drive, the OS will not start and goes to "press esc for start up menu" in lower left corner on a black screen. I press esc and it goes to boot options. I have done what HP states and hard started my computer twice and it did not help, and I have found no other suggestion to try and fix this. I have tried everything, including a system recovery and it still goes to the start up menu options. If I disconnect the external, it will still appear, but the operating system will start up after a few seconds. Why do I have to disconnect my external to start OS. And for some reason, my external has been seated in the hardrive section of my computer, instead of the removable storage devices in my computer.
Also, after updating realtech driver, my beats audio speakers pops and cracks. I tried to roll back driver, but no changes. Please help. I dont want to go thru the trouble of sending my computer back for repair. This is really upsetting!!!! I cannot play any videos or music, because of the crackling. Why did it do that, and is it fixable. My laptop has not been jarred or dropped in any manner to have caused any damage. It started after the driver update, and even tho I rolled back the driver, it still does this.

Hi @rbuckner35 ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion 17t-f000 Notebook and issues with Beats Audio and startup issues. The startup looks at the USB as one of your Boot options. So it can not load anything until it know that this is not a boot device.
You could restore the BIOS with this document selecting the reloading the BIOS default settings which could resolve the issue with the sound.
Here is a fix that has helped others.
1. Right click the Speaker icon in the bottom right corner by your time.
2. Click Playback Devices.
3. Click Speakers.
4. Click properties.
5. Click the advanced tab on the Properties window.
6. Change the Default Format drop-down to the highest quality.
7. Apply the properties.
8. Click OK to close the properties window.
I hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Accidentally pressed "Diasgree" to update terms & conditions, now cannot find the io7 update. It's still on version 6.x and says software phone is up-to-date.

Accidentally pressed "Diasgree" to update terms & conditions, now cannot find the io7 update. It's still on version 6.x and says software phone is up-to-date.

You need to update iTunes to version 10.7. http://www.apple.com/itunes
You also need to update you profile. It says you have an iPhone 3G with iOS 6.0.1. That is not physically possible.

Audio buzz and video cut-out caused by volume shadow service errors during updates and other services that create shadow copies

I have this issue and see throughout the Internet that my problem is shared by large numbers of other Windows 7 users, and a few Windows 8 users.
I also see that Microsoft has not addressed the issue.
I've been troubleshooting the problem for 13 months and across 3 separate hard drives on 2 separate computers, with the help of tech escalation from both Carbonite and Dell (whom I wanted to eliminate as causes, and who have been kind enough to assist even
after being eliminated as causes because they evidently care about customer service).
Over 13 months we have run system diagnostics, reinstalls and repairs to no avail. We have been able to reproduce the event in the absence of every attached device, every installed program, every subscribed service, and every hardware type and configuration.
We have visited chat rooms showing that this is a widespread problem (e.g., http://superuser.com/questions/630033/audio-video-glitch-when-shadow-copy-service-starts), and that even professional server administrators simply consign themselves to VSS being "the
bane of backup software" (http://community.spiceworks.com/topic/229743-problem-with-vss-writer-system-writer-timed-out).
Yet regardless of the computer or the configuration, the problem persists. It causes characteristic and alarming disk write error and memory spikes on the Resource Monitor that can be traced to huge numbers on the System 4 and VSSVC.exe processes, occurring
every time the Volume Shadow Copy Service and Application Experience create a restore point during an automatic update of Adobe, antivirus, etc.; and one can even provoke an event simply by manually creating a restore point, which has the bonus of triggering
an 8220 notice that the Volume Shadow Service has run out of time while deleting files. And the only advice I've seen from MS is that this is a "normal condition."
It is not normal to be unable to enjoy audio and video. And it is certainly not normal for one's PC to continually degrade with every update until it becomes unable to update and must be replaced.
I am on my 3rd computer with this problem (different type and configuration each time), and Dell has offered me an upgrade to Windows 8 in the hopes that the problem will not recur there. But I see from Microsoft's tech chat that Windows 8 users are reporting
the problem as well (http://answers.microsoft.com/en-us/windows/forum/windows_8-pictures/after-upgrading-to-windows-8-pro-there-is-an/813432c2-14f1-463f-bba3-ad322ceb6e00).
Please, please post a real answer to this problem. Thank you.

Hi,
Above all I understand the frustration as a same issue persists for a very long time.
At first I'm thinking if it is directly related to the application CrashPlan some customers mentioned in one of the threads you provided. However I then noticed that you said it could be also reproduced by creating a System Restore point.
Currently I cannot find a Windows 7 system so I used a Windows 8.1 laptop (also Dell) for testing.
I tried to play an online video and also a local video with creating a restore point in the middle. However I failed to reproduce the same behavior.
The following screenshot was captured in second test (play a local video):
I cannot confirm if it is because we have a large physical memory (8GB), or Windows 8.1 resolved this issue. From the screenshot, memory is not spiked (actually it is almost not changed).
So in current situation you can test to enlarge the size of physical memory (and virtual memory) for test if available. And as Dell provided a Windows 8 system, you can try it before and after installing Windows 8.1.
As a support engineer I also hope to help fix the issue or at least find out the cause. Later I will try to find a Windows 7 system for testing as well.
In addition, please understand that as the issue occurs mostly in Windows 7, though it seems related to VSS, it is still a Windows client system issue. So you can post the question to Windows 7 forum for further information. Here is the link:
http://social.technet.microsoft.com/Forums/en-US/category/w7itpro/
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Live update and Audio

Can anyone tell me, how come the sound disappear everytime I run Live Update, and the only way to restore it is re-boot the computer?

I have had a similar problem with onboard AC-97 audio on KT4V-L. Every time I install a program or update my virus software(or update anything else) there is no sound. Insted of rebooting, just aujust the windows volume up and then down and sound will return, at least for me. ?(
No clue as how to solve tho, or I would have by now.

IO7 Update and Skipping Audio

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