'IOError' and 'No file is associated...'

I'm using the popular PageExporterUtility5.0.1.jsx from Adobe Exchange, among others. I thought it might be useful to gather a bunch of production scripts together into a nice Configurator panel. However, launching this particular script refuses to work.
When my Configurator panel has a button linked to the PageExporterUtility5.0.1script on my hard disk, I get the following error message:
IOError: I/O error
When my Configurator panel has a button linked to the same PageExporterUtility5.0.1 script on a server, I get the following error message:
Error: No file is associated with the currently active script.
All other script buttons I've added to Configurator, including those linked to scripts on a server, work fine.
Could anyone suggest what I might try looking for in the script that might prevent it from being run from Configurator?
Ali

you can place "PageExporterUtility5.0.1.jsx" in the .assets folder, and place a "Script" button on the panel to invoke the script file by $.evalFile(assetsPath + "/PageExporterUtility5.0.1.jsx")
In this way, PageExporterUtility5.0.1.jsx will be depoyed along with you panel.

Similar Messages

StarOffice 8 CDE Icon and Document File Extension Associations

I recently upgraded to Solaris 10 (5/08). With previous versions of Solaris, I installed StarOffice 7 from CD and it placed the nice little icon in the CDE desktop panel and it created StarOffice associations to all the typical office file extensions (ie. .doc, .xls, etc.). I would like to use the StarOffice 8 that is bundled with Solaris 10. Is there an installation step or some other way to automatically setup the CDE icon and the file extension associations?
Thanks,
Joe
Edited by: jdulisse on Sep 19, 2008 11:45 AM

I came across the same problem on windows XP SP2 machines.
I created a registry key that forces the file associations as follows:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.doc\shell]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.doc\shell\open]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.doc\shell\open\command ]
@="\"C:\\Program Files\\Sun\\StarOffice 8\\program\\soffice.exe\" \"%1\""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.xls\shell]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.xls\shell\open]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.xls\shell\open\command ]
@="\"C:\\Program Files\\Sun\\StarOffice 8\\program\\soffice.exe\" \"%1\""
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.ppt\shell]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.ppt\shell\open]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.ppt\shell\open\command ]
@="\"C:\\Program Files\\Sun\\StarOffice 8\\program\\soffice.exe\" \"%1\""

Why I am being ignored? How does Bridge show if a file is associated TO an Adobe Premier project(s)?

If a video file is linked to a premier project, how does bridge indicate that it is associated (linked) to the projects so i can be 100% sure that it must not be deleted?
I put this threat for weeks and 1 response only. Is it someone out there who can give me a hand?
I just finished a FEATURE-FILM in HD comprised of 40 + different Adobe Premier Projects; obviously many files (or clips) are associated to many projects at the same time, and some files are associated to none. So this is the thing: I need to delete 5,000 useless-not associated clips but I need to make sure that these files that I am deleting are not associated with any of my projects.
I am sure that it has to be a way to allow me to ID them so I can sort them and massively delete the outtakes.
Ideas?
Thanks much
Barro-THX
Message was edited by: Barro-THX

Bridge does not show where a file is open. I have never used Premier, so unclear on what you are doing.
Bridge will show the date file modified, if you have that option enabled in the metadata preferences. In the filter panel you can sort the current screen by date file modified. If you modified the clip and saved it you might be in luck. See if you can locate a group of files with the same date as your project.

File Name Associations Drop Out When Changing Project Name

Posting on behalf of a colleague. He's using Robohelp X5 on a
Windows XP computer.
"We have frequent occasions in which we must take an existing
online help project (ABC_001, for example), make some
tweaks/additions/omissions, and release a revised online help
project (ABC_002). We have been cloning the existing help project
(ABC_001), renaming the project, making the necessary changes to
the help project, adding or deleting map IDs in .hh files as
necessary, importing revised .hh files as necessary, and then
releasing the project under the new name. We want to maintain map
ID numbers and assignments (25ANG1, Map #: 640, File name:
Synchronism Check#25ANG1) from ABC_001 to ABC_002, but the File
name associations drop out when we change the project name. It is
then a laborious process to go through the list and reassign all
the topics to the appropriate File names. Is there any way to
maintain topic labels with their map ID numbers and their File name
associations from one project to another?"
TIA

My colleague's reply:
"I discovered that it requires just one more step in the help
project before I can actually see the file name
associations/aliases again. I have to recompile, as Colum
recommended, but then I have to close down RoboHelp and reopen the
project. Then, if I am in Project View and navigate to
Context-Sensitive Help/Map Files/All Map IDs, I can see all of the
file name associations again. Thank you, Colum, for your
help!"

RemoteApp 2012 and File Type Associations

Hi, All :),
the scenario is like this - 2 x Server 2012: one as the RD Connection Broker and RD Web Access and one as the RD Session Host (clients are Windows 7). ALMOST everything works: there is one collection, several applications, all successfully thrown into
the RemoteApp and Desktop Collections by GPO (Powershell script - http://gallery.technet.microsoft.com/ScriptCenter/313a95b3-a698-4bb0-9ed6-d89a47eacc72/).
But one thing doesn't work - file type associations. Well, I want the client without, for example, Office installed to open the RemoteApp application (Excel) by clicking on the XLSX file. When looking at the application properties -> File Type Associations
-> Current Associations column, I see the name of the collection, which includes Excel ... but it does not work. After updating the RemoteApp and Desktop Connections on the client, the RDP file with Excel noticed a new line:
remoteapplicationfileextensions: s:. csv,. xls,. xlsx,. xltx
How do I make it work? I know that in RemoteApp on Server 2008R2 you could export the MSI file that took care of File Type Associations, but what to do in case of Server 2012?

Unfortunately, the feature to install file type associations for RemoteApp programs in your GPO-pushed RemoteApp and Desktop Collection is only supported on Windows 8 clients. Several improvement were made over the old MSI-based file type associations, and
those improvements rely upon changes in the Windows 8 OS.
Ultimately file type associations are controlled with registry keys, all of which are documented on MSDN. RemoteApp programs are pretty much the same as any other local program, except the file type is associated with mstsc.exe with some special parameters.
Although the way we register those file type associations in Windows 8 won't work for you, the way the old MSIs used to register them would. You could in theory register the RemoteApp file type associations yourself in the same way that one of the old MSIs
would have done (you could use some sort of GPO-pushed script on the clients).
The easiest way to do this would be to track down one of those old MSIs, install it, and do a before-and-after view of the registry to see what changes it makes.
Hope that helps,
Travis Howe | RDS Blog: http://blogs.msdn.com/rds/default.aspx

CS5 & CS6 (Photoshop and Bridge) file association fix ?

My Win7 SP1 system is now runnging smoothly with Bridge CS5 properly invoking Photoshop PS5 and Bridge CS6 invoking Photoshop PS6. Simply changing the File type associations in Bridge CS5 did not seem to work. This was "solved" at 3AM last night while sipping a glass of Scotch - therefore it would be interesting if others would confirm my sleepy discovery:
1. CS6 assigns all standard graphics files to be associated with CS6 and thus causes Bridge CS5 to invoke Photoshop PS6. The objective is to have Bridge CS5 invoke PS5 at least for chosen file types. Ensure neither CS5 nor CS6 is invoked.
2. In the Win7 Start Menu search box, type "file association".
3. Select the "Change the file type associated with a file extension". This starts a window titled "Associate a file type or protocol with a specific program".
4. All of the graphic files are assocated with CS6. For those files you want to associate with Photoshop PS 5, click on the choses file extension (e.g. .cr2, .nef, .psd, etc) and click on the "Change Program" to associate the extension to Adobe Photoshop CS5. (note. this step seems to be a necessary operation since, when I simply modified the Bridge 5 file type associations, Bridge 5 did not honour the change).
5. Start Bridge CS5. Choose "Edit -> Preferences -> File Type Associations".
6. For each file type you wish opened in CS5, change the association from CS6: choose the "Browse" option and locate the CS5 version of Photoshop.exe". This is probably in Program Files/Adobe/Adobe Photoshop CS5 (64 Bit)/Photoshop.exe. I happen to choose .cr2, nef, and .psd. Click on OK to complete the association.
At this point, you can invoke Bridge 5 and it will properly invoke PS 5. If you invoke Bridge 6, it will invoke PS6. If you use file manager to invoke one of your selected file extension types, it will start Bridge PS 5. Other graphic files will start PS 6.
If you wish, you can go back and reassociate the chosen types to CS 6 - but your Bridge 5 will still invoke PS5 for your chosen extensions since the Bridge-assigned file associations takes priority over the windows default programme.

Great summary! I will amend the association FAQ

For questions about your desktop icons and all file associations changing to itunes after install, follow this link.

SUCCESS!
I had the same problem and this is what helped me to fix the problem. It is a computer problem in your registry. Here's the link to the post that helped me. Good Luck!
http://www.sevenforums.com/tutorials/19449-default-file-type-associations-restor e.html . This link helped in fixing the problem. Just follow the instructions.

Drew
The specific link for Apple Remote Desktop is here:
http://discussions.apple.com/forum.jspa?forumID=1007
This is the link for all the Forums. Apple Remote Desktop is in the Server Section at the bottom of the 2nd Column:
http://discussions.apple.com/index.jspa
You can't install Snow Leopard Remotely. Think about it.
What you could do - and assuming you have OSX Server - is install 10.6 on one mac, get it fully up to date, install the remaining applications - assuming site licenses - use the System Image Utility on the Server (or a Client with the application installed) to create a NetBoot Image of that built workstation. Image the rest using OSX Server's NetBoot Service. I've done numerous site installations using OSX Server and NetBoot (60 and more individual workstations) in a day or two depending on the Software installed.
Not surprisingly there is a dedicated forum for this also:
http://discussions.apple.com/category.jspa?categoryID=96
+" . . . is this a tool that would help obtain our goals quicker that installing all the software on each computer individually."+
Apart from the initial OS install - Yes. You can install incremental OS Updates using ARD easily and quickly. Again if you have OSX Server you can utilise it's Software Update Service to achieve the same thing quickly and easily.
If you don't have OSX Server you can by all means do this the way you're saying. You don't even need to use SuperDuper - why pay for something that can be done for free with what's already supplied? All you need is a firewire cable, target disk mode and the Restore option in Disk Utility. The more firewire cables you have the sooner you'll get it done.
It does not really matter what you're using for your Network although a Time Machine Capsule is adequate enough.
Tony

PDF and XFDF file associations.

I'm in the process of removing Adobe Acrobat 6.0 from our environment, and changing over to Reader X. We're using ActivePDF Meridian as the replacement for pdf authoring, and have already installed Reader X. However, when I uninstall Acrobat 6.0, all PDF/XFDF/FDF/etc. file-type associations are removed. Reinstalling Reader X works to fix the issue, but I'd prefer to not have to go through that for our users.
I have a reg file that fixes the PDF associations and opening, but does not work for the XFDF. What can I add to provide full functionality without reinstalling Reader X? See below for the current version:
Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\.pdf]
@="AcroExch.Document"
"Content Type"="application/pdf"
[HKEY_CLASSES_ROOT\.xfdf]
"Content Type"="application/vnd.adobe.xfdf"
[HKEY_CLASSES_ROOT\.pdf\OpenWithList]
@=""
[HKEY_CLASSES_ROOT\.pdf\OpenWithList\AcroRd32.exe]
@=""
[HKEY_CLASSES_ROOT\.pdf\PersistentHandler]
@="{F6594A6D-D57F-4EFD-B2C3-DCD9779E382E}"
[HKEY_CLASSES_ROOT\.pdf\ShellEx]
[HKEY_CLASSES_ROOT\.pdf\ShellEx\{8895b1c6-b41f-4c1c-a562-0d564250836f}]
@="{49400A7C-81A8-4F52-8CCE-D54739EE87EC}"
[HKEY_CLASSES_ROOT\AcroExch.Document]
"BrowseInPlace"="1"
"EditFlags"=hex:00,00,01,00
@="Adobe Acrobat Document"
[HKEY_CLASSES_ROOT\AcroExch.Document\CLSID]
@="{B801CA65-A1FC-11D0-85AD-444553540000}"
[HKEY_CLASSES_ROOT\AcroExch.Document\CurVer]
@="AcroExch.Document.7"
[HKEY_CLASSES_ROOT\AcroExch.Document\Shell]
[HKEY_CLASSES_ROOT\AcroExch.Document\Shell\Open]
[HKEY_CLASSES_ROOT\AcroExch.Document\Shell\Open\Command]
@="\"C:\\Program Files\\Adobe\\Reader 10.0\\Reader\\AcroRd32.exe\" \"%1\""

On adding the following, Adobe Reader X attempts to open the document, but it enters a loop between IE and Reader and opens/closes windows indefinitely. Anyone see the error or what's missing?
[HKEY_CLASSES_ROOT\.xfdf]
"Content Type"="application/vnd.adobe.xfdf"
[HKEY_CLASSES_ROOT\.xfdf\OpenWithList]
@=""
[HKEY_CLASSES_ROOT\.xfdf\OpenWithList\AcroRd32.exe]
@=""
[HKEY_CLASSES_ROOT\.xfdf\PersistentHandler]
@="{F6594A6D-D57F-4EFD-B2C3-DCD9779E382E}"
[HKEY_CLASSES_ROOT\.xfdf\ShellEx]
[HKEY_CLASSES_ROOT\.xfdf\ShellEx\{8895b1c6-b41f-4c1c-a562-0d564250836f}]
@="{49400A7C-81A8-4F52-8CCE-D54739EE87EC}"
[HKEY_CLASSES_ROOT\AcroExch.XFDFDoc]
"BrowseInPlace"="1"
"EditFlags"=hex:00,00,01,00
@="Adobe Acrobat Forms Document"
[HKEY_CLASSES_ROOT\AcroExch.XFDFDoc\CLSID]
@="{B801CA65-A1FC-11D0-85AD-444553540000}"
[HKEY_CLASSES_ROOT\AcroExch.XFDFDoc\CurVer]
@="AcroExch.Document.7"
[HKEY_CLASSES_ROOT\AcroExch.XFDFDoc\Shell]
[HKEY_CLASSES_ROOT\AcroExch.XFDFDoc\Shell\Open]
[HKEY_CLASSES_ROOT\AcroExch.XFDFDoc\Shell\Open\Command]
@="\"C:\\Program Files\\Adobe\\Reader 10.0\\Reader\\AcroRd32.exe\" \"%1\""

Removing obsolete file type associations from "Open With" menu

Ever since I removed VMWare Fusion 3.x from my system, I've been unable to remove the Bootcamp file type associations that it created. For example, if I right-click on a PDF and choose Open With, this is a partial list of what I see:
Adobe Acrobat Pro (default)
Adobe Distiller (Mac) - Boot Camp partition (VMWare Fusion 3.0.0)
Adobe Fireworks CS4
Adobe Fireworks CS4 (Mac) - Boot Camp partition (VMWare Fusion 3.0.0)
Adobe Illustrator CS4
Adobe Illustrator (Mac) - Boot Camp partition (VMWare Fusion 3.0.0)
Adobe Photoshop CS4
Adobe Photoshop CS4 (Mac) - Boot Camp partition (VMWare Fusion 3.0.0)
...and on and on and on. 17 additional entries for Fusion for PDS's alone. This junk is driving me crazy.
I've tried rebuilding the Launch Services database with MacPilot and Onyx (the recommended fix that I've found on the web), but the entries still are there even after restarting Finder and rebooting my iMac. I'm at a loss to figure out how to get rid of these.
Can anyone help me?
Thanks!

They are stored in the LaunchServices database. You can give this a try, but no guarantees. If you no longer use VM Fusion then I suggest following the information below on uninstalling software.
Rebuild LaunchServices Database
Open the Terminal application in your Utilities folder. At the prompt paste in the following command in its entirety:
find /System/Library/Frameworks -type f -name "lsregister" -exec {} -kill -seed -r \;
Press RETURN.
Wait for the Terminal prompt to return after which you can quit the Terminal.
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, Easy Find, instead. Download Easy Find at VersionTracker or MacUpdate.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are also several shareware utilities that can uninstall applications:
AppZapper
Automaton
Hazel
CleanApp
Yank
SuperPop
Uninstaller
Spring Cleaning
Look for them at VersionTracker or MacUpdate.
For more information visit The XLab FAQs and read the FAQ on removing software.

File Type Associations

Recently re-installed Adobe Photoshop CS6, Dreamweaver CS4 and Illustrator CS4 because I had considered not renewing my Adobe CC subscription. I decided to stay on CC one more year, but the previous version installs totally messed up my default file associations. I do not want to uninstall those previous apps.
So of course I went to Bridge preferences and painfully changed them to the CC programs. The problem is if I want to open an .ai in Photoshop CC I used to be able to from one of the options in the flyout. Now I can only pick the default and all the other options are like Photoshop CS6 and Illustrator CS4. How can I change those other options populating the flyout without uninstalling the old apps?
I can go to Photoshop CC and manually open it there, but that defeats the whole purpose of Bridge.
I tried to change file type associations through Windows 8 file type associations but it won't let me do it there either.
Thanks.

Find a file you want to have associated to a different application in the Finder.
Control-mouse click (or right click if you have a two button mouse) the file and select Open With's submenu Other...
Find the application you want to open it with, and make sure in the Open With... file dialog box, you check "Always Open With" before selecting the application. Documents of that type will now always open with that specific application you chose.

File Type Associations Do Not Stick System-Wide CS4

When I set File Type Associations for PSD, Tiff, DNG and Jpeg fles in Bridge CS4 so that my files will open in PS CS3 (and insure that the same file associations apply in Bridge CS3), this works as it should from within CS4 and CS3, but it is impossible to introduce a system-wide change in Mac OS 10.5.5 via File-Info. It always reverts to CS4 for these file types, if I try to 'modify all'. The same thing happened when I upgraded from CS2 to CS3.

If File Type Associations are set properly in the Bridge preferences, the default setting can be made to open files in PS CS3, with CS4 installed. This works from within CS3 and CS4. However, it sometimes happens that one is in the Finder, and the default remains PS CS4, however much one tries (via File-Get Info) to modify the default system-wide settings so that these files open in CS3. In any event, a bit invasive. Of course, if I could get comfortable with the Adjustment Layer Panels, all this would be unnecessary, but for the moment, there appear to be too many clicks, and it is going to take some time, so I don't want to burn bridges. Perhaps there is also some ambiguity in my mind as to what the pointing finger in the new Curves dialogue box, much like a tolling bell, is trying to tell me.
But thanks, once again Anne, for your good-natured help.

Bridge File Type Associations don't see my (2014) products?

I have just updated Ps, Ai & Id to (2014) and uninstalled old versions (Win 7)
Now Bridge has forgotten all my File Type Associations (no Adobe products in drop down) same is happening with my suitcase fusion 5 plugs, 2014 product not in plugs list
Adobe is not installed in the default location, is on my second drive. all else is normal
The result in this is that I can't 'Edit Original' or open any files without dragging from bridge into app.

Has Ubuntu and Windows ever seen each other?
You say "Ubuntu is apparently a linux platform...". not apparently - it IS a linux platform (are these your computers?)
The first thing is to get them all into the same logical Workgroup.
On PC: ControlPanel>System>ComputerName..jot down workgroupName.
On ubuntu, the file/etc/samba/smb.conf is edited (might not need this yet).
On Mac: Utilities> DirectoryAccess, Configure SMB/CFS...enter WorkgroupName in appropriate box.
(then look into SystemPreferences>Sharing, and turn on File Sharing.
In network utilities on the mac, have you been able to you ping these computers by their IP address? Have you been able to ping mac by number from Windows or Linux?
This site might help, too along with the Apple link that the other user posted:
http://www.ifelix.co.uk/tech/

Configure File Type Associations dosen't work for users

Hi EB,
Does anyones knows how to set the File Type Associations for users ? It works for me when i'm logged in as Admin but not as a user. When logged as user it always ask to configure the file associations when i open JDev and even with JDev open it does not set it. I tried to find an article about that but couldn't find any.
I'm using :
winXP SP3
JDeveloper 11g TP4
and i've sets all rights for autentified users on the folders and subfolders of JDeveloper.
Thanks

I tried going on tool>preferences>File Type .... and associate projets and source and applications files with JDev check marking "open with JDev"... it didn't worked as user... it's just not saving my settings while reopening it it's never saved... at least i've been able to associate it in my Admin account then i can go back in user account and select open file with in windows, choose JDev and check mark "always open that file with that program" only after that the association is saved in JDev... but still it open the Configuration file windows at startup with the ones i already opened with JDev checked... anyway that's not a big issue ... only that i can't save those settings by the JDev environement while logged in as a user...

Setting Bridge's file type associations in Preferences

Hello,
I am using Bridge with Windows 7 and I'm trying to change the file type association for a jpg from Photoshop to Office 2015. When I click on Browse, I find myself looking in Program Files/ Program Files (x86) but nothing seems to be a form of Office 2015 that will work. I see a folder for Office 2015 and inside is an .exe file, but that doesn't do it.
Any suggestions?
Thank you.

cosmasd86465293 wrote:
Hey,
I apologize station_two but when you say "look for a specific application" what would the extension be? The only thing I seem to see are .exe files and they don't seem to work…
You are looking for an application, and ALL applications in a Windows environment have an .exe extension. There's no other kind.
cosmasd86465293 wrote:
…More importantly, though, could you tell me what you mean by "I cannot even remotely imagine why you would want to do that, but it's your workflow, not mine."?
Because to me it sounds nuts. All MS Office applications are pretty bad at handling images and voracious resource hogs.
cosmasd86465293 wrote:
…I don't want to open up Photoshop every time I want to see a jpg. What would be a good "viewer" -- that's not as huge as Photoshop?…
Google is your friend. There are all kinds of free image viewers, even free image editors. I can't help you there because I don't do windows.
Finally:
Remember, you are not addressing Adobe here in the user forums. You are requesting help from volunteers users just like you who give their time free of charge. No one has any obligation to answer your questions.

Hyperlinks to XLS, DOC, and PDF files that are included in a .chm file work intermittently.

SUMMARY
Hyperlinks to XLS, DOC, and PDF files that are included in a
.chm file (and the Baggage Files) only work intermittently. The
only solution appears to be deleting the Temporary Internet Files.
PROBLEM
1. I place the XLS, DOC, or PDF file in the Windows
sub-directory that corresponds to the RoboHelp project sub-folder
where the topic in which I’ll place the hyperlink exists.
2. I open the help project in RoboHelp HTML.
3. I right-click on the project’s Baggage Files
sub-folder that corresponds to the Windows sub-directory in which I
placed the XLS, DOC, or PDF file (in step 1).
4. I import the XLS, DOC, or PDF file.
5. I open the topic in which I’m going to place the
hyperlink in the WYSIWYG editor.
6. I “drag and drop” the Baggage File into the
topic (in the WYSIWYG editor) to create a link to it.
7. I save the changes and then generate HTML (.chm) help.
8. I open the .chm file and click the hyperlink. The XLS,
DOC, or PDF file may or may not open.
9. When the hyperlink works correctly, for DOC and XLS files,
a “File Download – Security Warning” dialog box
appears asking, “Do you want to open or save this
file?”. The buttons that are available are
“Open”, “Save”, and “Cancel”.
These buttons work then as one would expect. (When the hyperlink
works correctly for a PDF file, it simply opens the PDF file in a
new window; there’s no prompt to save, open, or cancel.)
10. When a hyperlink does NOT work, for DOC, XLS, and PDF
files, no dialog box or other visual message is displayed. Instead,
the sound that is associated with the “Exclamation”
program event is played (the “Windows XP
Exclamation.wav” file is the WinXP default).
Other Notes:
- The hyperlinks ALWAYS work when I view a topic using the
“View Selected Item” function (Ctrl+W) in the RoboHelp
HTML project.
- Once a hyperlink stops working, it will not start working
again until I delete all the Temporary Internet Files.
- A hyperlink will stop working even if Internet Explorer
(iexplore.exe) is closed the entire time.
WORKAROUND
Through trial and error, I have discovered that if a
hyperlink stops working, I can get it to work again using the
following steps:
1. Leave the .chm file open.
2. Open Internet Explorer.
3. Click Tools>Internet Options….
4. From the “Internet Options” dialog box, select
the “General” tab.
5. Under the “Temporary Internet Files” section,
click the “Delete Files…” button.
6. From the “Delete Files” dialog box, select
“Delete all offline content” and then click
“OK”. The files are deleted and the “Delete
Files” dialog box closes.
7. Click “OK” to close the “Internet
Options” dialog box.
8. Without closing Internet Explorer and without re-starting
the .chm file, all the hyperlinks that didn’t work before
will now work.
GENERAL SYSTEM INFORMATION
- Windows XP Pro, SP2
- Internet Explorer 6.0.2900.2180
- RoboHelp X5, 5.0.2 Build 801
- HTML (.chm) help project files exist on my local machine
- HTML (.chm) help file is run from my local machine
- Project is under RoboSource version control
TEMPORARY INTERNET SETTINGS
- “Check for newer versions of stored pages” is
set to “Automatically”
- “Current location” for the Temporary Internet
files folder is set to “C:\Documents and Settings\My
Username\Local Settings\Temporary Internet Files\”
- “Amount of disk space to use” is set to
“594” MB
“View Files…”
- An XLS or DOC file will be listed here if I click its
hyperlink and then click either “Open” or
“Save” from the “File Download – Security
Warning” dialog box.
- A file will appear here even if I click “Save”
and then click “Cancel” from the subsequent “Save
As” dialog box.
- If I click “Cancel” from the “File
Download – Security Warning” dialog box, the file does
not appear in the Temporary Internet Files folder.
- When a file does appear in the Temporary Internet Files
folder, its Internet Address is displayed similar to the following:
“ms-its:C:\PrimaryProjectFolder\ProjectName.chm::/SubFolderName/FileName.xls”
“View Objects…”
Here’s a list of all the program files that appear:
- “Microsoft Office Template and Media Control”
(Last Accessed 12/13/06) (Version 12,0,6024,0)
- “Shockwave ActiveX Control” (Last Accessed
12/14/06) (Version 10,1,4,20)
- “Shockwave Flash Object” (Last Accessed
12/18/06) (Version 9,0,28,0)
- “Windows Genuine Advantage Validation Tool”
(Last Accessed 12/14/06) (Version 1,5,722,0)
- “WUWebControl Class” (Last Accessed 12/13/06)
(Version 5,8,0,2469)
Today is 12/18/06 so the only program file that is listed as
having been “Last Accessed” today is the
“Shockwave Flash Object”.
REQUEST FOR HELP
I really want to include certain PDF, DOC, and XLS files in
their native format in a .chm file. However, I need a better
solution to my problem than the one I discovered. What I really
want is to avoid the entire problem altogether.
Have anyone seen this before or have any suggestions?

You wont be able to do that. The embedded objects would appear as images only.

'IOError' and 'No file is associated...'

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