IoLA audio

I have an AJA IoLA and need to clear understandng about setting audio levels in FCP when using the AJA device.
Their manual says to not exceed a -20 peak db digital signal.
Using the VU meters in FCP, not exceeding this parameter cause low audio levels requiring the use of Sound Track Pro to boost the gain then importing the audio back into FCP.
Capturing video and audio direct via firewire through a camera rather than the AJA device allows me to capture audio with peaks near zero on the VU meters in DFCP without distortion.
Using the AJA device, exceeding the -20 peak on the VU meters in FCP seems to create distortion.
I need a better understanding audio levels to use in FCP using the VU meters in FCP.
Can anyone help?

Tried this today.
Contacted AJA tech support yesterday and he had me revert from driver v2.1 back to 2.0. Wouldn't print at all, then, so we moved back to 2.1.
We can print now, but still having the pop issue.

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