IOMEGA EZ MEDIA BACKUP CENTER

I have an EZ Media & Backup Center which was bought in the US and in which the Hard Drive stopped working, I have recovered the data from the burnt hard drive. Although the NAS is still within the warranty period but possibaly warranty would be voided as I opened up the drive.My question is -how do I install a new HDD with the Operating System,I'm in India now.Will Lenovo Support in India be of help.Any ideas would be appreciated.

Hello masterg7
At this point you may need to consider contacting a data recovery provider. If your device is in warranty, please contact LenovoEMC support for further assistance on restoring the unit to a factory software state.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

Similar Messages

Edit files remotely Iomega EZ Media & Backup Center

Hi,
I'm deciding which NAS to buy. I'm interested in Iomega EZ Media & Backup Center.
I want to know if it is possible to edit any files remotely (word, excel, autocad, corel, etc.) without having to previously download it to the pc I'm remotely accessing with.
I don't want to download the file, edit it, and then re-upload the edited file. Is too uncomfortable.
I have to use an app to do this or I can edit it directly from Windows Explorer or a web browser like Firefox?
Thinkin that maybe I'll access from a public pc and want to have the possibility to edit it directly.
I'll appreciate any comments. Thanks

Hello aleb21
You would need to install LSM on every remote pc/workstation to be able to mount/map the shares for file editing.
You can install LenovoEMC Link on your iOS and Android mobile devices. The application is intended to allow you to open documents, however since the application functions the same as the web user interface it would be more for viewing documents not editing. To edit files/documents you would need to download the file, edit on the mobile device, then upload the updated file to the NAS.
The video is correct, but does not go over the portion about connecting the remote computer using the personal cloud section of LSM. Basically you would do the following:
-Launch LSM
-Navigate to the Personal Cloud tab, click on "settings" on that tab.
-Enter the cloud name you created on the device's web ui. It can take a few minutes to find the cloud in some situations.
-Enter your NAS credentials created on the NAS or that are included in the invite email sent from the NAS.
-Once connected LSM's default is to auto-map/mount the shares that your user as access for to the remote computer. You can confirm this option by right clicking on the LSM system tray icon and make sure the "map drive letters" option is checked. You can also access the shares via the share tab in LSM, this will open an explorer/find window for you to navigate through the shares.
WebDAV is seperate from the web user interface (home page and content explorer). It would look similar to a basic FTP web interface when accessing via a browser. Just like the FTP protocol you could theoretically map the connection to explorer/finder remotely as a web/internet location with your external ip address. It should allow for remote editing.
For VPN, when accessing your cloud using LSM on a remote computer it would function like a VPN between your NAS and the remote computer. If you want to use a 3rd party VPN and not use personal cloud it should be possible, but may require your router or computer on the network to actually manage the VPN software.
For the camera question, with your setup the nas would not be a part of it unless you have the ip camera's setup to save data to the NAS. If that is the case you can setup the destination share the camera's are storing to for media sharing. This would allow the Media Server feature to stream the saved videos locally and/or remotely. Keep in mind that the media server feature does not do transcoding so the media receiver would need to support the file format the ip camera's store.
All lifeline os devices have a copy jobs backup option, however it does require knowledge of directory sharing from the source computer to work, see Host data backup using Copy Jobs
I personally recommend looking into the ix2-dl option as it:
-is under $100 USD
-can support up to 2x 6TB hard disks w/ RAID 1, 0, and NONE (JBOD)
-has support for SecureMind surveillance
-has a more powerful SoC processor
Hope this all helps with your decision.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

Lenovo Iomega EZ Media & Backup Center ssh acces or twonky update

Hello,
I have a problem with playing video files with twonky server pre instaled on Iomega EZM. Video files are played correctly but no subtitles are visible. I installed the same server on ma PC and found out that ther reason is not correct tv profile for LG TV. There are two available LG DLNA Player and LG DLNA DMR and both are not working. Proper file should look like this:
name: LG DLNA custom
content:
<Client>
<DeviceId>

<DisplayName>LG TV 3</DisplayName>
<HttpRecognition>
<HttpText>LGE_DLNA_SDK</HttpText>
<HttpText>LG_UA</HttpText>
</HttpRecognition>
<DeviceDescriptionRecognition>
<DescriptionText><manufacturer>LG Electronics</manufacturer></DescriptionText>
</DeviceDescriptionRecognition>
<MappingUpdatePolicy>FIX</MappingUpdatePolicy>
</DeviceId>
<Adaptations>
<DLNA>
<Version>DLNA15</Version>
</DLNA>
<MimeTranslations>
<MimeTypeMapping>
<In>application/x-srt</In>
<Out>text/srt</Out>
</MimeTypeMapping>
</MimeTranslations>
</Adaptations>
<DeviceQuirks>
<Quirk>STOP_WORKAROUND</Quirk>
</DeviceQuirks>
</Client>
Now I would like to update Twonky server with this file, but form manage center ther is no way, and twonky configuration site also not allows any actions of this kind.
So i think that best way would be to acces system patition by SSH and add this file. How can I do it?
SSH is active but i can't login as root - don't know pass, and any typical combination of root, admin, administrator etc doesn't work
I think it would solve problem for many users.
Please help
Solved!
Go to Solution.

You log into SSH with your administrator username, and the password has "soho" appended at the beginning. So, if the admin password is "1234", then
e.g., username: admin password: soho1234
** Disclaimer ** use at your own risk ! If you are not familiar with Linux admin, you might not want to mess around.

Iomega EZ Media & Backup center upgrade problems

Hello there.
When prompted by email to upgrade my Iomega NAS from 4.0.8.23976 to 4.1.104.31360, I followed the usual procedure of downloading the file to a PC, uploading it through the web interface to the disk, and clicking the button launching the update. However, this time uploading ends with message "The software could not be updated."
Unfortunately that's pretty much all I know since the message doesn't contain absolutely anything else.
Any ideas on what's going on?

When you download it are you un-compressing it at all? You do not want to do that if you are. Also, make sure the file is .tgz file.
When the file is downloaded with Internet Explorer, the file which shows as a .TGZ file, may be downloaded as a .GZ file. This is a product of file MIME types built into Internet Explorer. This file is still recognized by the device as an update file.

Iomega EZ Media Backup Center: Red light, HDD not working

Hello there, My nas does not work after a power outage, I would like to know how to change the HDD and install the firmware to use it again.
Sry for my english!

Hello luigylem
If your device is in warranty, you should contact LenovoEMC Support to check on what options may be available to you. If your device is out of warranty, I recommend checking here under the Iomega section for potential firmware downloads and guides on the process that would be needed to install the firmware on a new disk.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

Connect Iomega EZ Media & & backup center directly to the computer

hello,
Is it possible to directly connect this hard disk to the computer without internet box (router)?
In advance thank you
Sebastien
Solved!
Go to Solution.

You should be able to connect the Ethernet cable from the NAS directly to the computer, then you should be able to access it though Lenovo storage manager or by entering either the IP address or the device name in a browser URL bar. Typically, the device name is the model name.

How to enable config torrent service IOMEGA NAS EZ Media & Backup Center LENOVOEMC

Here you are a tutorial how to enable stand alone torrent service on IOMEGA NAS EZ Media & Backup Center
How to enable config torrent service IOMEGA NAS EZ Media & Backup Center LENOVOEMC
any ask do not hesitate to contact to me. Thanks
Roger Biderbost

Great info again, Roger
serene
Community Advocate Program Manager
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

Lenovo EZ Media & Backup Center and SRT subtitle

When playing movies using the built in DLNA feature, will it be compatible with srt (or any other kind) subtitle?
In other words, if I store a movie with any kind of subtitle inside Lenovo EZ Media & Backup Center, and use a smart tv to play this movie by DLNA, will the subtitles be played?

Hello all,
When adding new .srt files to the Lifeline device running twonky, please be sure that the file name matches the video's file name except for the extension.
If the subtitles are not detected, try running a Twonky database repair from the lifeline web interface
(All Features> Media Server > Settings > "Repair Database") This is mentioned in past official twonky release notes for .srt files.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

Lenovo ez media & backup center 3TB speeds

With media server disabled i am getting aroung 25MBs write to the NAS. i got a replacmnebt after the old IOMEGA 2TB got damaged. are those speed ok ? the old IOMEGA 2TB NAS gave me around 35MBs, with same setup and network.

No one ? what are your avarage EZ Network speeds with windows file sharing ?

Lost Admin userid and password - iOmega EZ Media & Backup Server

Bonjour, How I can reset the admin user password and ID ? I have trusted my browser to store this information, but seems to be lost. I have tried to get to the admin panel to upgrade to the latest firmware... Any options without erasing the content of my Iomega EX ?
Thank you in advance

Hello SPicard,
Search this manual for the word "reset" and you will find the process to help you:
http://download.lenovo.com/nasupdate/manuals/ezmedia/ezmedia-4.1-en.pdf

Lenovo ez media backup center 2TB usb size limit

i 've just bought a new WD USB essential 3TB version can i plug it in my nas for make back up or is 3TB not supported? i havent tested it yet cuz if the drive isnt recognized then i bring it back, otherwise once open the shop wont give my money back.
GRAZIE

The EZ media only officially supports 2TB USB. If you want to be on the safe side you may want to exchange it.

Turning Media Server on makes Lenovo EZ Media and Backup Center un-usable

I have a Lenovo EZ MEdia and BAckup Center. It was sent to me (under warranty) to replace an Iomega model which failed.
If I turn on Media Server the device becomes un-usable. Logging onto the device and then selecting any operation takes 5 to 10 Minutes for each interaction. All windows network drives configured to the device become inaccessible.
When I turn it off then I can access all my windows networked drives again and I can log on and interact with the device without problem. Obviously anything which needs the media server function can no longer see the device.
I have the latest firmware 4.1.106.31982
This problem really needs fixing. I will be looking for another device if this carries on

Hello wafitz
I seems you are experiencing a variation of this issue "Media scan causes the device interface to become unavailable".
I have also seen similar situations that happened when data is added to the unit when media server is enabled.
This could cause media server to potentially lock and cause performance issues to the rest of the unit.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

Iomega Home media network drive & Time machine backups

First timer guys, so go easy. :-)
I have macbook pro. Upgraded from Snow Leopard to Lion couple of days ago. I have Iomega Home media network drive NAS box which I had setup for Leopard and my backups via time machine were working perfectly. I could also mount the shares on the Iomega box on my macbook. Post upgrade to Lion, I can access the shares on my MAC (over smb) but backups not working anymore. Apparently Lion requires shares to be accessible over afp only. I have confirmed Iomega box is compatible with smb as well as afp shares and I even tried manually mounting those shares using command, still no luck.
Command I'm trying to mount afp shares & the error -
bash-3.2# mkdir -p /mnt/backups
bash-3.2# mount_afp afp://username:[email protected]/backups /mnt/backups
mount_afp: AFPMountURL returned error -5019, errno is -5019
bash-3.2# echo $?
101
bash-3.2#
Can't see any references to this error. I see few links that ask to carry out some clumsy steps to sort this out. That's not working either for me.
On a sidenote, why mac doesn't have /etc/fstab? Any alternatives?
Appreciate any kind of help here.
Cheers.
soulcurry

Hi,
Have you fixed your problem?
I have the same configuration, and I can't finish a backup. Every time, I have the message, "Try again a new backup".
Thanks
MacBook pro lion 10.7
iomega Home media network cloud firmeware: 3.2.3.15290

Lenovo EZ Media and Backup Center MUY LENTO

Hola buen dia a todos. Tengo un Lenovo® EZ Media and Backup Center 2T el cual solo lo uso como BackUp de la empresa conectado en Red con direccion IP estatica como cualquier otro equipo de la red conectado directamente a un Switch 3Com. Los primeros dias volaba pero luego, ya casi un año, esta imposible de lento. Acceder a buscar algun dato es una tarea que demanada muuucha pasiencia. Cambie las configuraciones de red dejandola dinamicas a ver si ese era el problema, restaure toda la configuracion desde el boton de Reset y asi y todo nada, es lentisimo, si bien las copias de datos se realizan bien con COBIAN cada vez que necesito acceder es imposible. Esto es asi? Hay algo que pueda modificar? aparte de decirme el Storage Manager que el dispositivo no esta disponible....esta en la misma red que el resto de las PCs con sus DNS Wins Gateway todo igual y me dice que forma parte de otra "subRed" jajaja
Alguna sugerencia?? Gracias

Hello deboerpp
You might have found a solution already, but figured i'd mention this.
Your xbox should be finding the ez media via the ez media's built-in UPnP media server. After adding data to a unit while media server is turned on it is possible that the media server feature is crashing.
I recommend turning off media server from the web interface of the ez media, rebooting the unit, then turning media server backon and running a media scan.
Give the unit about 10-15 minutes then try refreshing any connected media player/xbox
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

2TB Iomega EZ Media and Backup NAS connection failure.

Hi,
Can someone please explain to me why my 2TB Iomega EZ Media and Backup with the newest firmware installed often suddenly cannot be approached anymore whatever I try. My desktop (W8.0) says “Cannot find networkpath “. Code: 0x80070035. IE. says “Cannot find server”. White and blue leds are on.
And after a few hours or sometimes days it reconnects again all by itself. What can I do, suggestions welcome.
Thanks,
Wil

Hi Andrew, Thank you for your response.
Does anybody else have access to the device that might be trying to log in? Have you enabled security on the device? If not, I would recommend enabling security and make sure that your device is secure by reading the following support article: Security Best Practices Guidelines
Nobody else has acces to the device. Security is enabled.
You might want to set up a static IP address as well: Configuring a static IP address
A static Ip address has been set up after installation, otherwise it won`t function.
If the problem persists, you can try to reset the network and user settings with the reset button on the back of the device. Press and hold the reset button for four seconds. Using the device reset button
This I will try.
OR
Reset the entire device using the Factory Reset from the web interface. This will erase all of your data, however.
This is only a last resort as the device is full with data.
You can also contact technical support to troubleshoot the issue further since you are still covered by the warranty.
This I will do if the problem persists.
Thanks a lot for your advice.
Wil

IOMEGA EZ MEDIA BACKUP CENTER

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